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CAPI Computer-Assisted Personal Interview CATI Computer-Assisted Telephone Interview CC&G Corey, Canapary & Galanis Research FTA Federal Transit Administration

LEP Low English Proficiency NTD National Transit Database

ENDNOTES

1. U.S. Department of Transportation, Federal Transit Administration, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients,” Circular FTA C 4702.1B, U.S. Department of Transportation, Federal Transit Administration, Washington, D.C., 2012.

2. Bruce Schaller, On-Board and Intercept Transit Survey Techniques, TCRP Synthesis 63, Transportation Research Board of the National Academies, Washington, D.C., 2005; Members and Friends of the Transportation Research Board’s Travel Survey Methods Committee, Online Travel Survey Manual (wiki), http://www.travelsurveymanual.org (Accessed February 24, 2015).

3. U.S. Department of Transportation, Federal Transit Administration, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients,” Circular FTA C 4702.1B, U.S. Department of Transportation, Federal Transit Administration, Washington, D.C., 2012.

4. NuStats, Los Angeles County Metropolitan Transportation Authority System-Wide

On-Board O-D Study: Final Phase I Pilot Report, November 2009; Ben Cummins,

Greg Spitz, Tara P. O’Malley, and Margaret Campbell, “How Close is Close Enough? Statistical Equivalence of Onboard versus Online Surveys of Transit Customers,” Paper presented at the 92nd Annual Meeting of the Transportation Research Board, Washington, DC, Transportation Research Board, 2013.

5. Michael R. Baltes, Surveying for Public Transit: A Design Manual for Customer On-

Board Surveys, NCTR-416-083, National Center for Transit Research, Tampa, FL,

2002; Bruce Schaller, On-Board and Intercept Transit Survey Techniques, TCRP Synthesis 63, Transportation Research Board of the National Academies, Washington, DC, 2005.

6. U.S. Department of Transportation, Federal Transit Administration, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients,” Circular FTA C 4702.1B, U.S. Department of Transportation, Federal Transit Administration, Washington, DC, 2012.

7. Ibid.

8. Robert M. Groves, “Three Eras of Survey Research,” Public Opinion Quarterly 75 (2011): 861-871.

9. Andrew Kohut, Scott Keeter, Carroll Doherty, Michael Dimock, and Leah Christian,

Assessing the Representativeness of Public Opinion Surveys, Pew Research Center,

May 15, 2012, http://www.people-press.org/files/legacy-pdf/Assessing%20the%20 Representativeness%20of%20Public%20Opinion%20Surveys.pdf (Accessed May 16, 2013).

76 Endnotes

10. Mike Mokrzycki, “Cord-Cutting Continues at Steady Pace,” Pollster.com. December 16, 2009, http://www.pollster.com/blogs/mokrzycki_cordcutting_continue.php (Accessed July 23, 2010).

11. Kathryn Zickuhr and Aaron Smith, “Digital Differences,” Pew Internet & American Life Project, April 13, 2012, http://pewinternet.org/~/media/Files/Reports/2012/PIP_ Digital_differences_041312.pdf (Accessed May 16, 2013).

12. Mick P. Couper, “The Future of Modes of Data Collection,” Public Opinion Quarterly 75 (2011): 889-908; Corey Greenlaw and Sharon Brown-Welty, “A Comparison of Web-Based and Paper-Based Survey Methods: Testing Assumptions of Survey Mode and Response Cost,” Evaluation Review 33 (2009): 464-480; Weiwei Lin and Gregg G. Van Ryzin, “Web and Mail Surveys: An Experimental Comparison of Methods for Nonprofit Research” Nonprofit and Voluntary Sector Quarterly 41 (2012): 1014-1028; and references therein.

13. NuStats, Los Angeles County Metropolitan Transportation Authority System-Wide

On-Board O-D Study: Final Phase I Pilot Report, November 2009; Babak Memarian, Comparative Assessment of On-Board Transit Survey Methods, MS Thesis, Civil

Engineering, Oklahoma State University, Stillwater, OK, 2008.

14. NuStats, Los Angeles County Metropolitan Transportation Authority System-Wide On-

Board O-D Study: Final Phase I Pilot Report, November 2009.

15. Ben Cummins, Greg Spitz, Tara P. O’Malley, and Margaret Campbell, “How Close is Close Enough? Statistical Equivalence of Onboard versus Online Surveys of Transit Customers,” Paper presented at the 92nd Annual Meeting of the Transportation Research Board, Washington, DC, Transportation Research Board, 2013.

16. Because most respondents answered Q1B with two cross streets rather than a street address, a “find and replace” process was used to convert common symbols for separating the two streets (&, /, -, and _ ) to the word “and.”

BIBLIOGRAPHY

Baltes, Michael R. Surveying for Public Transit: A Design Manual for Customer On-Board

Surveys. NCTR-416-083. National Center for Transit Research, Tampa, FL, 2002.

Couper, Mick P. “The Future of Modes of Data Collection.” Public Opinion Quarterly 75, no. 5 (2011): 889-908.

Cummins, Ben, Greg Spitz, Tara P. O’Malley, and Margaret Campbell. “How Close is Close Enough? Statistical Equivalence of Onboard versus Online Surveys of Transit Customers.” Paper presented at the 92nd Annual Meeting of the Transportation Research Board, Washington, D.C., Transportation Research Board, 2013.

Greenlaw, Corey, and Sharon Brown-Welty. “A Comparison of Web-Based and Paper- Based Survey Methods: Testing Assumptions of Survey Mode and Response Cost.” Evaluation Review 33, no. 5 (2009): 464-480.

Groves, Robert M. “Three Eras of Survey Research.” Public Opinion Quarterly 75, no. 5 (2011): 861-871.

Kohut, Andrew, Scott Keeter, Carroll Doherty, Michael Dimock, and Leah Christian.

Assessing the Representativeness of Public Opinion Surveys. Pew Research

Center, May 15, 2012. http://www.people-press.org/files/legacy-pdf/Assessing%20 the%20Representativeness%20of%20Public%20Opinion%20Surveys.pdf

(Accessed May 16, 2013).

Lin, Weiwei, and Gregg G. Van Ryzin. “Web and Mail Surveys: An Experimental

Comparison of Methods for Nonprofit Research.” Nonprofit and Voluntary Sector

Quarterly 41, no. 6 (2012): 1014-1028.

Memarian, Babak. Comparative Assessment of On-Board Transit Survey Methods. MS Thesis, Civil Engineering, Oklahoma State University. Stillwater, OK, 2008. Members and Friends of the Transportation Research Board’s Travel Survey Methods

Committee. “Online Travel Survey Manual (wiki).” http://www.travelsurveymanual. org (accessed May 16, 2013).

Mokrzycki, Mike. “Cord-Cutting Continues at Steady Pace.” Pollster.com. December 16, 2009. http://www.pollster.com/blogs/mokrzycki_cordcutting_continue.php (accessed July 23, 2010).

NuStats. Los Angeles County Metropolitan Transportation Authority System-Wide On-

Board O-D Study: Final Phase I Pilot Report. November 2009.

Schaller, Bruce. On-Board and Intercept Transit Survey Techniques. TCRP Synthesis 63. Transportation Research Board of the National Academies, Washington, D.C., 2005.

78 Bibliography

Spitz, Greg, M., Frances L. Niles, and Thomas J. Adler. Web-Based Survey Techniques:

A Synthesis of Transit Practice. TCRP Synthesis 69. Transportation Research

Board, Washington, D.C., 2006.

U.S. Department of Transportation, Federal Transit Administration. “Title VI Requirements and Guidelines for Federal Transit Administration Recipients.” Circular FTA C 4702.1B. U.S. Department of Transportation, Federal Transit Administration, Washington, D.C., 2012.

Zickuhr, Kathryn, and Aaron Smith. “Digital Differences.” Pew Internet & American Life Project. April 13, 2012. http://pewinternet.org/~/media/Files/Reports/2012/PIP_ Digital_differences_041312.pdf (Accessed May 16, 2013).

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