Administration configuration contains four parts: They are:
• UAM: Please refer to section User Account Management (UAM) for details.
• Account Setting: Defines the timers for Dashboard Refresh, Summary Refresh, Real-‐time Refresh, AP Map Refresh and UI Timeout.
• Notification Settings: You can move a specific system event between Event category and
Notification category so that it will be displayed on a different page of the Cloud Service Manager Portal.
6.1 User Account Management (UAM)
An SP administrator can create two types of accounts:1. An MVAP SP Account 2. An End Customer Account
6.1.1 User Account Types and Privileges
There are different roles in the Relay2 Cloud-‐based WLAN system for an enterprise, each of which has different privileges when managing the system.
Monitor Tab Configure Tab Report Tab Admin Tab Tools Tab
Administrator Full access read/write Full access read/write Full access read/write Full access read/write
Full access read Config Manager Full access
read/write Full access read/write Full access read/write
No access Full access read Customer Support Full access read Full access read Full access read No access No access Operator Limited access
read Limited access read Read No access No access
6.1.2 Administrator (Super User) Role
Administrator (Super User) is the user with the highest level of authority for the entire enterprise WLAN system. Either Relay2 or your Service Provider (SP) will create at least one Administrator user account for each enterprise. This Administrator user can create other Administrator, Config Manager, Customer Support and Operator user accounts.
An Administrator can view the AP inventory of their enterprise and have full access to all configuration, administration and monitoring functions of this enterprise.
6.1.3 Config Manager
The Config Manager role is granted monitoring and configuring access for the enterprise WLAN system. A Config Manager cannot view the AP inventory or manage user accounts and system level options (the functions under Administration tab). It can configure the WLAN, AP, Mobile Domain and Security options (the functions under Configure tab) and monitor the system running status (the functions under Monitor tab).
6.1.4 Customer Support
The Relay2 Customer Support members are allowed for verification and assistance of end users to access WLANs in the coverage of Relay2 products.
The Relay2 or Service Provider Administrators can view the system running status (read options under Monitor tab) and the WLAN, AP, Mobile Domain and Security options (read options under Configure tab), but cannot change any configuration settings.
6.1.5 Operator
The Operator role is responsible for daily operation of enterprise WLAN system.
An Operator user can only view the system running status (read options under Monitor tab) and the WLAN, AP, Mobile Domain and Security options (read options under Configure tab) but cannot change any configuration.
6.1.6 Create User Accounts
To create user accounts, perform the following steps:
1. Click the Admin tab to display all the user accounts listed in the UAM page. 2. Click Add User.
3. Enter the User Name in email format, i.e., abc@xyz.com, then the First Name and Last Name, and choose desired role as Administrator/Customer Support or Operator.
4. Click Apply. The following fields will need to be populated to add a user: Admin
Admin →UAM → Add User Name
Confirm Password Role: Administrator Config Manager Customer Support Operator
The newly added user will be displayed in the Administration -‐> UAM page.
6.1.7 Delete User Accounts
To delete user accounts, perform the following steps:
1. Click the Admin tab to display all the user accounts listed in the UAM page. 2. Select user account and click Delete User.
3. Click Confirm in the pop-‐up window.
The page will be refreshed and the user account will no longer be displayed in the list
6.1.8 Reset Password
To reset the password perform the following steps:
1. Click the Admin tab. All user accounts are listed in the UAM page. 2. Select User Account and then click Reset Password.
3. Click Confirm in the pop-‐up window
6.2 Account Settings
You can change several GUI timers, such as:
• Dashboard Refresh Rate: How fast the Dashboard view is refreshed. • Summary Refresh Rate: How fast the AP Summary view is refreshed. • Real-‐time Refresh Rate: Refresh in real-‐time.
• AP MAP Refresh Rate: How fast the AP MAP is refreshed.
• UI Timeout Value: If there is no action on UI for some time, the account will be automatically logged out.
• Auto Authorize: Automatically authorizes the AP to join the account if there are sufficient licenses. If Auto Authorize is disabled, the AP will show up under the AP icon, with a notification that there are APs waiting to join and the user must manually allow them on.
• AP Auto Downgrade: AP Auto Downgrade will allow an older version of the OS to be pushed down to the AP by the DC Owner. If it is disabled, the AP will ignore a request for an older OS to be pushed down to it.
To change any of the above, perform the following steps: 1. Click the Admin -‐> Account Setting link.
2. Change the value and click the Apply button. The following information will be displayed: Admin → Account Setting
Dashboard Refresh Rate (in seconds) Summary Refresh Rate (in seconds) Realtime Refresh Rate (in seconds) Ap Map Refresh Rate (in seconds) UI Timeout Value (in minutes) Customer Support e-‐mail
Customer Support Phone Number Customer Support Address Company Website
Company Logo
Default Items per Page (15, 20, 30, 45, 60, 75 or 90)