Telephones
This section describes how to add, remove, and modify telephones in the NBX NetSet utility. You can also review the status of each device and configure button mappings for NBX telephones.
Adding a New Telephone
You can configure a new telephone in two ways: using Auto Discovery or manually.
■ Auto Discovery method — Auto Discovery is the simplest and most
common method of adding a new telephone. When you enable Auto Discovery and then connect a new NBX Telephone to the LAN, the new telephone receives the next lowest available extension number, which appears on the telephone’s display panel, and a default set of properties.
■ Manual method — You can disable Auto Discovery and configure
telephones manually using the NBX NetSet utility. However, if you have many telephones to configure, manual configuration can be a tedious and error-prone process.
For either method of adding a telephone, you must connect the telephone to the network. If you use Auto Discovery, enable the Auto Discover Telephones check box before you connect the telephone. If you add a telephone manually, it does not matter whether you connect the telephone before or after you use the NBX NetSet utility to add it. Connecting the Telephone
Instructions for connecting the phone to power and the network depend on your power source and the type of telephone. See Chapter 3 in the NBX Installation Guide or the telephone packing sheet for telephone connection information.
Adding a New Telephone Using Auto Discovery
Before you enable Auto Discovery, verify that a 3-digit or 4-digit dial plan is installed on the Network Call Processor and that you have specified a starting extension. See the NBX Installation Guide.
To add a new telephone using Auto Discovery: 1 Select System Configuration > System Settings tab.
2 Click System-wide. The System Settings dialog box appears.
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4 Enable Auto Discover Telephones, and then click Apply.
5 Optionally, enable the Auto Add Phones to Call Pickup Group 0 check box.
Regardless of whether you select this check box, you can change the call pickup group for any telephone later. See “Call Pickup” on page 228 for information about Call Pickup Groups.
6 Click OK.
7 For each telephone that you want to autodiscover: a Remove the telephone from the packing box.
b Connect the phone to power and the network according to the instructions in the telephone packing sheet or the NBX Installation Guide.
c Wait until an extension number appears in the telephone’s display panel.
NBX devices that require a license, such as the 3102 Business Telephone, the 3101 and 3101SP Basic Telephones, and the 3105 Attendant
Console, will not display an extension number until you add the license to the system. If you have not entered a license for a telephone, its display panel will show the device’s MAC address and a rotating hyphen.
You can now disconnect the telephone and move it to its destination. The telephone retains its extension and button mappings.
Adding a Telephone Manually To add a new telephone manually:
1 From the NBX NetSet main menu, click Device Configuration > Telephones. 2 Click Add. The Add Telephones dialog box appears.
3 Fill in the fields with the appropriate values. Click the Help button to see more information about the dialog box fields.
4 Click Apply to configure this telephone. You can then configure additional telephones using the same menu.
Modifying a Telephone
To modify a telephone:
1 Select NBX NetSet >Device Configuration > Telephones. 2 Select the telephone that you want to modify from the list. 3 Click Modify. The Modify Telephones dialog box appears.
4 Change the desired fields. Click the Help button to see more information about the dialog box fields.
5 Click Apply to make your changes. 6 Click OK.
Checking a Telephone’s Status
To check the status of a telephone: 1 Select Device Configuration > Telephones.
2 Select the telephone for which you want a status report from the list box. 3 Click Status. The Device Status dialog box appears.
4 View the device status and make any desired changes.Click the Help button to see more information about the dialog box fields.
5 When you finish, click Apply, and then click OK. Removing a
Telephone
To remove a telephone from the system: 1 Select Device Configuration > Telephones tab.
2 Select the telephone that you want to remove from the list box. 3 Click Remove. A dialog box prompts you to confirm removal. 4 Click Yes. The system removes the selected telephone.
5 On the Users tab, delete the extension. If you do not perform this step, the extension of the removed telephone becomes a phantom mailbox. Rebooting a
Telephone
To reboot a telephone:
1 Select Device Configuration > Telephones.
2 Choose a telephone from the list, and then click the Status button to open the Telephones Status dialog box.
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CAUTION: If the telephone has an active call, resetting the telephone disconnects the call.
3 Click Reset Device and then click OK.
You can also reboot a telephone by unplugging the power connector from the telephone and then plugging it in again.