Use this menu item on the User – Incoming Calls page to:
Turn Distinctive Ring Feature On and Off
Select Distinctive Ring Pattern
The Alternate Numbers service allows you to have up to ten alternate phone numbers or extensions assigned, in addition to your main phone number. You can be reached through any of the phone numbers. The first number is the main or primary phone
number, while the additional ten numbers are your alternate or secondary phone numbers.
Each alternate phone number can be a direct inward dialing number (DID) or an extension.
The activation status of the assigned phone number is displayed in the column to the right of the phone number. The activation status is either “Activated” or “Not Activated”. The status is not shown if the phone number is set to “None”. Once your number is activated, your phone (device) can be used to place calls, log in to the voice portal, receive voice messages, and so on.
For each alternate number, you can associate one of the four ring patterns. All calls to the main number result in the normal ring pattern. Calls to the alternate numbers result in a distinctive ring pattern that corresponds to the number that was used.
If you are busy (and Call Waiting is enabled), an incoming call to the main number results in the usual call waiting tone, while an incoming call to any of the alternate numbers results in a distinctive call waiting tone.
When calls are placed to one of the alternate numbers using the CommPilot Call Manager, the alternate phone number in addition to the caller’s main number appear.
You can select whether or not a distinctive ring should be provided when a call arrives on an alternate number, or whether the normal ring (pattern 1) should always be used. You can assign one of four ring patterns to an alternate number. The support for a distinctive ring pattern depends on the capability of a user’s device. If the device does not support a distinctive ring pattern, then the normal ring pattern is applied.
NOTE: When someone calls into your CommPilot Call Manager, the originating number displays AS WELL AS, and (Alternate #) is displayed in parentheses.
4.17.1 Turn Distinctive Ring Feature On and Off
Use this procedure to enable or disable a distinctive ring for incoming calls on the alternate numbers displayed on this page.
Figure 46 Incoming Calls – Alternate Numbers
1) On the User – Incoming Calls menu page, click Alternate Numbers. The User – Alternate Numbers page appears.
2) To enable Distinctive Ring, check On. To disable it, check Off.
The activation status of the assigned phone number is displayed to the right of the number.
3) To save your changes, click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.
To exit without saving, select another page or click Cancel to display the previous page.
4.17.2 Select Distinctive Ring Pattern
Use this procedure to assign a distinctive ring pattern for each number.
You can select whether or not a distinctive ring should be provided when a call arrives on an alternate number, or whether the normal ring pattern should be used. You can assign one of four ring patterns to an alternate number. (However, the support for a distinctive ring pattern depends on the capability of you device. If the device does not support a distinctive ring pattern then the normal ring pattern is applied.)
Normal Ring Pattern
Calls to the main number alert the user with the normal ring pattern as shown in the following table.
Ring Pattern Cadence Minimum Duration (ms)
Calls to an alternate number can alert the user with the normal ring pattern or if selected, one of the distinctive ring patterns as shown in the following tables.
Long-Long Ring Pattern
Selecting this pattern results in the following distinctive ring pattern:
Ring Pattern Cadence Minimum Duration (ms)
Selecting this pattern results in the following distinctive ring pattern:
Ring Pattern Cadence Minimum Duration (ms)
Short-Long-Short Ring Pattern
Selecting this pattern results in the following distinctive ring pattern:
Ring Pattern Cadence Minimum Duration (ms)
When the user is busy or on a line, an incoming call results in a call waiting tone (if enabled).
There are different Call Waiting ring patterns associated with each of the four ring patterns.
The Call Waiting ring pattern is based on the ring pattern selected for the alternate number. The following tables show the distinctive call waiting tone for each ring pattern.
This call waiting tone pattern for the normal ring pattern is as follows:
Ring Pattern Cadence Minimum Duration (ms)
This call waiting tone pattern for the long-long ring pattern is as follows:
Ring Pattern Cadence Minimum Duration (ms)
This call waiting tone pattern for the short-short-long ring pattern is as follows:
Ring Pattern Cadence Minimum Duration (ms)
This call waiting tone pattern for the short-long-short ring pattern is as follows:
Ring Pattern Cadence Minimum Duration (ms)
1) On the User – Incoming Calls menu page, click Alternate Numbers. The User – Alternate Numbers page appears.
2) From the Ring Pattern drop-down list, select the ring pattern for the number you want to define. You can select from the following four ring patterns:
− Normal
− Long-Long
− Short-Short-Long
− Short-Long-Short
3) To save your changes, click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.
To exit without saving, select another page or click Cancel to display the previous page.