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Analysis by Narrative Data: Best Practices/Problem Practices

B. Survey Findings

2. Analysis by Narrative Data: Best Practices/Problem Practices

The survey produced seventy-three “best” or “better” practice narratives. After reading the responses, the I/HRP Clinic organized the narratives into two major

categories: (a) certifying agencies that demonstrate familiarity with the purpose of I-918 B certifications; and (b) agencies which have clearly established I-918B certification procedures.64

a. Certifying Agencies that Demonstrate Familiarity with the Purpose of I-918B Certifications

Certifying agencies that demonstrate familiarity with the law are more likely to have exemplary U visa policies and procedures. Indeed, certifying agencies are more likely to develop this familiarity if they have participated in some sort of training on the

requirements and purpose of the U visa program. Of the seventy-three responses identifying best practices, there is evidence that suggests that the training of certifying agencies is beneficial to the U visa process because designated certifiers seem to be more likely to properly limit their consideration to the statutory elements pertaining to

certification. Advocates who participated in the survey indicate that successful jurisdictions i) understand the legal guidance on the issue of helpfulness; ii) exhibit familiarity with the definition of qualifying crime under the U visa statute; iii) certify within the confines of delegated authority; iv) do not place time limits on the issuance of

64 Some of the narratives fall into more than one category; however, the duplication in description below provides a clearer picture of the best ways to improve outcomes for immigrant victims of crime and for law enforcement agencies committed to improving relationships with the immigrant community while

enhancing their crime prevention obligations.

I-918B certifications by time limits; and v) actively seek to build relationships with the immigrant community per the purpose of the U visa program.

i. Certifying agencies which follow the legal definitions of

“Helpfulness”

Certifying agencies that demonstrate familiarity with statutory, regulatory, and agency guidance on the issue of helpfulness and make use of its broad definition are likely to certify in accordance with the statute and legal guidance. As noted previously, helpfulness is defined broadly and a crime victim is deemed helpful if she or he was, is, or will be engaged in action that furthered the investigation or prosecution of a qualified crime and who has not refused or failed to provide information and assistance reasonably requested. 65 Survey narratives include the following examples of an appropriate legal interpretation of helpfulness:

• Multiple advocates raised concerns about agencies that denied certifications in instances where the victim did not testify at trial.

Although some agencies (especially district attorneys) require that the victim testify at trial, best practice agencies understand that a victim can be “helpful” without necessarily testifying as it may not be “reasonable” to expect a traumatized victim of violence to provide in-person testimony at trial.66

• In one case in Cook County, Illinois a certifying official still certified even though the victim did not testify, because the official employed “a broad definition of helpfulness,” and was “familiar with the hardships to victims and the plethora of reasons why an individual who was helpful in the detection and investigation of [domestic violence] may not want to go forward with the prosecution.” This interpretation of helpfulness is useful to immigrant crime victims because it does not prevent crime victims,

65 See infra, SECTION TWO I. A. See also 8 CFR 214.14(a)(12) and 8 CFR 214.14(b)(3).

66 Best Practices, Narrative 14.

Agencies are more likely to understand the U visa legal guidelines if they have engaged in or

participated in some sort of training.

who, for compelling reasons, do not wish to, or cannot safely testify as a prosecuting witness from obtaining U visa certification.67

• An advocate reported that the Denton County District Attorney's Office in Denton, Texas provided an I-918B certification for a mentally

incompetent adult, who had become disabled due to a violent assault.

USCIS approved the U visa application despite the client’s inability to provide assistance to law enforcement.68

• A survey respondent indicated that in Yolo County, California the sheriff has certified U visas even when the perpetrator was never caught, and the victim was only able to report the crime.69

• One survey participated that the District Attorney in Queens, New York certify criminal cases even if the case is not concluded, as long as the victim has been helpful. They will look to see if the victim called the police and signed the complaint.70

• An advocate responded that the San Francisco Police Department certified a stranger rape case that occurred ten years prior because they found that

“providing information about the crime was helpful, even though the perpetrator was not in the local area, because that [sic] information [is important] if he is ever arrested in their jurisdiction.” Additionally, in this case the San Francisco Police Department found that “completely

describing an injury” was sufficient to satisfy the statutory requirement of

“helpfulness.”71

ii. Agencies that demonstrate familiarity of what constitutes a

“qualifying crime” regardless of the ultimate criminal charge or disposition.

Agencies that provide victims with I-918B certifications when the defendant is ultimately charged with a lesser crime than what is required by the statute demonstrate a thorough

67 Best Practices, Narrative 2. In a similar case, another victim received an I-918B certification even though she “did not testify at trial when asked, because the reason she did not testify was that she had fled the state and could not afford to travel back to CO to attend the trial. She asked for travel expenses from DA and they said they could not cover her expenses.” Again, this story indicates the fact that the requests for assistance from the certifying agency should be reasonable given the individual circumstances for the victim. Best Practices, Narrative 27.

68 Best Practices, Narrative 5. In this case the victim’s mother was an outspoken advocate and legal guardian of the victim. USCIS still approved the U visa application despite the lack of provision in the statute for a guardian for a mentally incompetent adult to provide that assistance on his behalf.

69 Best Practices, Narrative 10.

70 Best Practices, Narrative 27.

71 Best Practices, Narrative 44.

understanding of the U visa statute and legal guidance. Indeed, the DHS U Visa Law Enforcement Certification Guide provides specific guidance on this issue and indicates that law enforcement officials may provide an I-918B certification as long as the victim is, has been, or will be helpful in the investigation or prosecution of the qualifying criminal activity and that a conviction is not necessary to obtain a U visa.72 For example, advocates reported:

• The District Attorney’s office in Travis County, Texas issued certifications after examining the underlying facts of the crime to determine whether they constituted an enumerated U visa crime

notwithstanding the fact that the defendant was ultimately tried on a lesser charge. 73

• The District Attorney in Queens, New York “will promptly certify based on an arrest for a qualifying crime before disposition of the arrest.”74 iii. Certifying agencies which provide victims with I-918B

certifications within the confines of delegated authority.

Certifying agencies that limit their certification to the statutory elements of helpfulness and qualifying crimes act in accordance with “best practices,” as they do not impose additional requirements or conditions on the issuance of I-918B certifications other than what is required by the existing rules. For example, survey respondents indicated that some jurisdictions understand that it is beyond the scope of their authority to assess a victim’s injuries as part of their decision whether to issue an I-918B certification. As one advocate noted, a successful U visa policy is one in which certifying agencies “really focus on what helpfulness means,” and not on whether the victim “suffered enough” to

72 DHS. Law Enforcement Certification Guide at 12.

73 Id. Best Practices, Narrative 36. “[I]f the crime charged was a lesser crime than could have been charged, based on the facts of the case, they will certify the victim and provide explanation.”

74 Best Practices, Narrative 34.

“deserve” a U visas.75 Additional respondents gave examples of jurisdictions that have a clear sense of the scope of their role in issuing I-918B certifications. For example, advocates reported:

• The police department in Raleigh, North Carolina does not consider the criminal history of the victim as a factor in deciding whether to issue a I-918B certification.76 Advocates report that this police department only considers standards outlined by statute in the INA and does not “make up random and arbitrary policies” that contradict with the statute when certifying U visas.77

• As part of its U visa protocol, the sheriff's department in Multnomah County, Oregon reviews the legal requirements required to satisfy the statute when issuing certifications.78

• The District Attorney’s Office in Waydonette County, Kansas will only consider if the crime was a qualifying crime and if the victim was

“generally cooperative.”79

iv. Certifying agencies which do not impose time limits on the issuance of I-918B certifications by time limits

The narrative survey data highlights

agencies that recognize that immigrant crime victims are eligible for I-918B certifications regardless of when the crime took place, and without imposing additional irrelevant deadlines which would defeat the purpose of the statute. Survey respondents report that many agencies improperly establish time limitations or deadlines unrelated to the statute that are used to determine whether the law enforcement agency is willing to issue a I-918B certification.80 At least seven survey respondents provided examples of certifying

75 Best Practices, Narrative 66.

76 Best Practices, Narrative 67.

77 Id.

78 Best Practices, Narrative 51.

79 Best Practices, Narrative 73.

80 See Appendix IV, Problem Practices (hereinafter Problem Practices).

Agencies that limit their certification to the statutory elements of helpfulness and qualifying crimes act in

accordance with “best practices.”

agencies that did not arbitrarily established deadlines in accordance with existing guidance.81

• One lawyer notes, “Travis County District Attorney's office in Texas provides certifications for cooperative victims of qualifying crimes regardless of the age of the case.”82

• The Queens County and Brooklyn County District Attorney’s office in New York will sign the I-918B certification at anytime, “even if the case is not concluded, as long as the victim has been helpful so far (which sometimes just means calling the police and signing the Complaint).”83

• One agency in eastern North Carolina certified a U visa application involving a nineteen-year-old victim who was abused at the age of two.

The certifying official remembered the victim and the crime, and signed the certification seventeen years later.84 Although this example might be extreme in terms of the length of time from the crime to certification, it demonstrates that agencies may recognize the humanitarian benefit to the crime victim and the nurturing of trust between immigrant communities and law enforcement when an I-918B is signed.

• The Webb & Zapata Counties District Attorney's in Texas do not adhere to strict timelines and is willing to certify U visas even when the crimes occurred many years in the past.85

• The San Francisco Police Department has also been willing to certify older cases–believing it to be helpful because they will have the

information in case if the perpetrator is ever arrested in their jurisdiction.

They also understand that the point of the U visa is to overcome the fear that immigrant communities harbor toward the police.86

• The St. Paul, Minnesota Police Department takes into consideration the fact that for many victims, it takes some time to gather all the necessary information for a successful U visa application and do not hold victims to unreasonable time limits when seeking a certification.87

81 The DHS U Visa Law Enforcement Certification Guide clearly indicates that there is no statute of limitations regarding the time frame in which the crime must have occurred.” Guide at 10.

82 Best Practices, Narrative 36.

83 Best Practices, Narrative 27.

84 Best Practices, Narrative 22.

85 Best Practices, Narrative 50.

86 Best Practices, Narrative 44.

87 Best Practices, Narrative 45.

The data indicates that those certifying agencies that do not impose a time limit demonstrate an understanding of the circumstances that U visa crime victims face. Some agencies understand the trauma and fears associated with crime victimization, the

prospect of testifying in court, and the difficulty in making public those circumstances.

These agencies are thus likely to construe helpfulness broadly, and offer good examples of the best practices.

v. Certifying agencies which actively seek to build relationships with the immigrant community per purpose of the U visa Program.

Certifying agencies that possess an understanding of the broader circumstances related to immigrant crime victims, the

barriers they face in reporting crime, and their need for humanitarian assistance, act to benefit individuals and community policing efforts. Familiarity with the

immigrant community creates a better foundation for certification practices that are in line with statutory, regulatory and agency guidance. Survey respondents report:

• The certifying official with the prosecutor’s office in Canyon County, Idaho was particularly helpful as a result of his/her prior experiences with immigrants and thus, had an understanding of and appreciation for their circumstances.88

• The District Attorney’s Office in Cook County, Illinois will often agree to sign where victims, particularly victims of domestic violence/sex offenses, do not to testify. As a result of their efforts to build relationships with immigrant crime victims, this office is familiar with the hardships they face in navigating the criminal justice system.89

88 Best Practices, Narrative 60.

89 Best Practices, Narrative 2.

The narrative survey data highlights the importance of working with agencies which recognize that immigrant crime victims are eligible for certifications without regard to when the crime took place, or without regard to deadlines that are unnecessary, irrelevant to, or would otherwise defeat the purpose of the statute.

• The District Attorney’s Office in Queens, NY is aware of the ways in which perpetrators accuse U visa crime victims of “making up their reports of domestic violence to get immigration status” and make their refusal to buckle to such tactics well known.90

• The New York City District Attorney’s Office has collaborated closely with advocates representing U visa applicants, particularly with regard to crimes involving immigrant families and immigrant children resulting in enhanced U visa processes.91

Three of the survey narratives highlighted police departments with knowledge about the purpose of the U visa and the benefits it brings to the effective use of community policing strategies.

• Advocates in San Francisco noted that law enforcement sign U visa certification in a broad variety of circumstances. They do so according to the belief that “the point of the U visa is to make immigrant communities not afraid of the police” and that fair and even-handed processes will promote such an outcome. 92

• Some agencies, such as the Lexington, Kentucky Police Department, take the initiative to assist

immigrant crime victims and do not wait for a crime victim or her advocate to ask for certification. Rather, they will issue certifications if they believe that the victim might be eligible for a U visa.93

• In another instance, a Sheriff’s Office in El Paso, Texas contacts the advocate’s office “as soon as a potential U visa case is identified.” 94

90 Best Practices, Narrative 3.

91 Best Practices, Narrative 4.

92 Best Practices, Narrative 44.

93 Best Practices, Narrative 47. “[The agencies] have provided referrals to the local domestic

violence/sexual assault agency and immigration legal service providers when they suspect that someone who has been victimized is undocumented.” Id.

94 Best Practices, Narrative 29.

Certifying agencies that possess an understanding of the broader circumstances related to immigrant crime victims, the barriers they face in reporting crime, and their need for humanitarian assistance, act to benefit individuals and community policing efforts.

• Certifying officials from the Victim's Witness Program in the District Attorney's Office of Marin County, California demonstrate concern for improved immigrant-law enforcement relations. They often choose to attend USCIS trainings and learn about the many different ways victims can qualify for U visas.95 When officials are “open to trainings [in order]

to learn more about immigrant victims and their barriers seeking safety”

victims are more likely to be afforded a fair process in determining whether they are eligible for a U visa certification.96

There can be little doubt that in these communities, the beneficial relationship

between immigrants and law enforcement is constructive and beneficial to all residents—

immigrants and non-immigrants alike.

b. Agencies With Clearly Established Certification Procedures

In addition to certification agencies that fully understand and comport with U visa legal guidance, a second category of

“best” or “better” practices highlights agencies that have clearly established policies and procedures related to

I-918B certifications. Practitioners note that clients and communities are best served when agencies have a publicized and predicable method by which they consider whether to sign I-918B certifications. Advocates reported that agencies with successful U visa policies i) have clearly identifiable designated officials or U visa contacts; ii) have clear and timely communication with victim advocates and attorneys and iii) have an

established and publicized process for issuing I-918B certifications

i. Certifying Agencies with clearly identified U visa Designated Officials or Contacts

95 Best Practices, Narrative 72.

96 Best Practices, Narrative 28.

Practitioners note that clients and communities are best served when agencies have a publicized and predicable method by which they consider whether to sign I-918B certifications.

Survey results showed that one element of a well-implemented and fair U visa process that was evident in every narrative: namely, a specific certifying official whose identity and contact information is easily ascertainable. Survey respondents report:

• One practitioner wrote “[When] we receive a client who requires a certification from [the Manchester Police Department in New Hampshire, I can contact the sergeant in charge of the unit by email with the name of the client and other identifying information for the case, and request the certification. The sergeant will let me know by email whether they are willing to sign off on the certification and if signing will mail me the completed signed certification, sometimes with copies of police reports attached (if requested).97

• Phoenix City and Mesa City Arizona both have designated point persons who process U visa certification requests and then make a recommendation to the District Attorney whether to issue the I-918B.98

• In Orange County, California, the District Attorney’s office has

“specified the name and contact information for the certifying official (a paralegal).”99 Similarly, the Queens County District Attorney publicizes the name and email address of the designated Assistant District Attorney (ADA) in charge of handling requests.100

• The District Attorney’s Office has a designated individual who reviews U visa certification requests,101 as does the Chief District Attorney at the Family Unit at District Attorney's Office in Philadelphia, Pennsylvania.102

97 Best Practices, Narrative 1.

98 Best Practices, Narrative 30.

99 Best Practices, Narrative 31.

100 Best Practices, Narrative 3.

101 Best Practices, Narrative 11.

102 Best Practices, Narrative 28.

Advocates highlighted agencies that the agency approves all U visa requests. Instead the agencies have established open lines of communication and respond in a direct and timely manner respond to victims and lawyers requesting I-918B certification.

• The District Attorney’s Office in Tarrant County, Texas has an entire victim’s assistance unit which acts as a liaison between the District Attorney’s office and victim advocates.103

ii. Clear and Timely Communication between Certifying Agency and Victim Advocates

Advocates highlighted agencies that were open and transparent in their

communications regarding their U visa policies and the decision-making process. This does not mean that the agency approves all U visa requests. Instead the agencies have established open lines of communication and respond in a direct and timely manner

communications regarding their U visa policies and the decision-making process. This does not mean that the agency approves all U visa requests. Instead the agencies have established open lines of communication and respond in a direct and timely manner

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