6.1 Troubleshooting Table
Error Cause Action
Check and implement the measures defined in the "Notes on network connections" chapter.
Alternative access to the camera (direct connection):
1. Disconnect the camera's power supply.
2. Use a PC/laptop with an Ethernet port.
3. Disconnect the PC from all networks by removing all network cables and disabling the WLAN (if present).
4. Establish a direct connection between the PC and the camera by connecting the camera's network ca-ble directly to the PC's Ethernet port. Do not use any switches/routers/hubs.
5. Restore the camera's power supply.
6. The camera now starts up and establishes a network address with the connected PC. This may take up to 5 minutes.
7. Follow the sequence mentioned in the "First steps"
chapter under "Connecting with the smart camera"
8. Open the system settings and check the camera's network configuration. In case of doubt, consult an IT expert.
No connection to the camera pos-sible
Incorrect configuration of PC -
Wrong IP address
If you cannot get an connection to the camera as described before, it could be possible, that your PC/laptop doesn't find the camera because it doesn't negotiate an IP address with the camera. Please ensure that your PC retrieves it's IP ad-dress automatically (DHCP):
1. Open the settings of your network adapter and there the settings of the internet protocoll (TCP/version 4) 2. Set the IP address to automatically
3. Inside the tab alternative configuration also set the IP address to autmatically
4. Close the windows and restart the PC 5. Retry the previously described way No connection to
the camera pos-sible
Incorrect configuration of PC -
NetBIOS name (http://sc-nnnnnnnnnde) of the smart camera is not dissolved
If you still cannot get an connection to the camera as de-scribed before, it could be possible, that your PC/laptop can-not dissolve the NetBIOS name (http://sc-nnnnnnnnnde) of the smart camera.
Please check the "Node Type" of your PC:
1. Open the command promt of your system.
2. Enter ipconfig /all.
You will find the entry "Node Type" in "Windows IP Configuration". Here should be "Hybrid".
Otherwise, change the entry in the following way:
https://msdn.microsoft.com/en-us//li-brary/cc757386(v=ws.10).aspx
If you still cannot connect to the camera, using Intel network cards, try to install the driver without "Intel PROSet for Win-dows Device Manager" and without "Advanced Network Ser-vices" or to deinstall both options.
No connection to the camera pos-sible (especially with laptops)
Incorrect configuration of PC -
NetBIOS name (http://sc-nnnnnnnnnde) of the smart
Because of a WiFi connection, the DNS server of your inter-net service provider is used to resolve the NetBIOS name (http://sc-nnnnnnnnnde) of the smart camera. The DNS server, of course, does not know the address
http://sc-All resolved NetBIOS names will be listed and you should find the smart camera there:
C:\Users\war>nbtstat -c
Ethernet:
Node IpAddress: [0.0.0.0] Scope Id:
[]
You can also reach the camera with the IP address directly (in this sample 169,254.4.9).
Firewall active Please add http://sc-* as trusted web addresses to your fire-wall settings.
Display device is too weak Deactivate the live image diplay:
1. Change to the action menu "Configuration".
2. Select the Tool "Get image".
3. Deactivate the checkbox "outImage" in the result ta-ble.
4. Repeat this step for every used "Get image" and
"Find object" tool.
Not every in-spection result is transferred to the FTP server.
Connection to the FTP server is too slow.
Possible approaches:
1. Export only reports without images.
2. A faster connection to the FTP Server.
3. Cycle reduction.
4. Reduce the number of monitored images.
6.2 Type code
1-3 BVS Balluff Vision Solutions
5-6 SC SMARTCAMERA
8 Function type M: Monochrome sensor
C: Color sensor
9-12 Resolution 1280: 1280 x 1024 pixels
13 Lights Z: No integrated lighting
14-15 Optics 00: C-mount lenses
17-18 Interface 07: IO variant (no fieldbus)
30: PROFINET IO / EtherNet/IP plus IO-Link 20-22 Variants 000: Full standard functionality
010: Ident variant (code and OCR reading)
6.3 Accessories
(optional, not included in the scope of delivery)
Protection tube
BAM02NA BAM PC-VS-023-1 Protection tube for lenses up to a length of 40 mm.
BAM02W0 BAM PC-VS-023-1-01 Protection tube for lenses up to a length of 69 mm.
BAM039R BAM PC-VS-023-1-02 Protection tube for lenses up to a length of 86 mm.
C-mount lenses BAMXXXX BAM LS-VS-xxx-C2/3-xxxx-x C-mount lens
Filters
BAMXXXX BAM OF-VS-002-xx-xx Lens filter 27 mm
Spacer rings
BAM02MT BAM SP-XO-002-0,5-40/31-A C-Mount spacer rings (0.5/1/5/10/20/40 mm) Touchpanel PC
BAE00WC BAE PD-VS-011-01 Touchpanel PC 12"
Mounting accessories
BAM00ZW BAM MB-MS-038-B19-1 Mounting bracket SMARTCAMERA
BAM03AC BMS CUJ-M-S25-D050-02 Bracket for vision sensor, SMARTCAMERA and light BAM01YP BMS CS-M-S25-DX15-00 Removable disk for 3D fastener system
BAM02ZU BMS CU-M-S25-D030-01 Attachment for interchangeable plate
BAM02P7 BAM MB-VS-026-B14-1 Ring light mounting bracket - SMARTCAMERA
Connection cable
BCC0HZK BCC M418-E818-8X0-723-PS58N9-020 GigE cable RJ45, M12, 2 m BCC06K7 BCC M418-0000-2A-044-VX8825-020 IO interface, M12, open, 2 m
BCC0JF0 BCC M414-E834-8G-668-PS54N2-020 PROFINET, M12, M12, 2 m
BCC0E90 BCC M414-E894-8G-672-ES64N9-020 EtherNet/IP M12, M12, 2 m
BCC032F BCC M415-0000-1A-003-PX0434-020 Power, M12, open, 2 m
BCC031N BCC M414-0000-2A-003-PX0434-020 IO-Link, M12, open,, 2 m BCC09FR BCC M415-M415-3A-312-PX0534-020 IO-Link, M12, M12, 2 m
NOTE
Other accessories for the BVS SC-… such as lenses, filters, lights or cables can be found at
www.balluff.com.
10 . 131532 · G21; Subject to modification. Replces G20.