List of Tables

ATTACHMENT 24 GLOSSARY

AICPA - American Institute of Certified Public Accountants

AMOE - Application Maintenance, Operations, and Enhancement Services APD - Advanced Planning Document

ARB - Architecture Review Board BPOC – Billing Point of Contact

CATS+ - Consulting and Technical Services Plus CCB - Change Control Board

C.F.R. – Code of Federal Regulations

CICA - Canadian Institute of Chartered Accountants CIO - Chief Information Officer

COMAR - Code of Maryland Regulations CPM – TO Contractor’s Project Manager

CSEA - Child Support Enforcement Administration DHMH – Department of Health and Mental Hygiene DHR – State of Maryland Department of Human Resources DLS – Department of Legislative Services

DoIT- Maryland Department of Information Technology DPAF - Deliverable Product Acceptance Form

ECMS - Enterprise Content Management Systems EPM - Enterprise Project Management

EPMG - Enterprise Project Management Guide EPMO – Enterprise Project Management Office EVM - Earned Value Management

FBI - Federal Bureau of Investigations

FEIN – Federal Employer Identification Number FIA - Family Investment Administration

FTI - Federal Tax Information

GAPP - Generally Accepted Privacy Principles

HHS - United States Department of Health and Human Services HIPAA - Health Insurance Portability and Accountability Act HSE - Health, Safety and Environmental

IRC - Internal Revenue Code IRS - Internal Revenue Service IT - Information Technology

ITMP- Information Technology Master Plan ITPR - Information Technology Project Request IV&V - Independent Verification & Validation

LAN/WAN – Local Area Network/Wide Area Network LC1 – Labor Classification Personnel Resume Summary form

State of Maryland-DEPARTMENT OF HUMAN RESOURCES (Department or DHR) OFFICE OF TECHNOLOGY FOR HUMAN SERVICES (OTHS)

MBHE - Maryland Health Benefits Exchange MDOT – Maryland Department of Transportation MLS - Multi Level Security

NIST - National Institute for Standards and Technology NTP – Notice to Proceed

OLA - Maryland State Office of Legislative Audits OTHS - Office of Technology for Human Resources PEF - Performance Evaluation Form

PII - Personally Identifiable Information

PMBOK - Project Management Book Of Knowledge PMI - Project Management Institute

PMP - Project Management Plan

PMP Certification – Project Management Professional Certification PRR - Performance Readiness Review

PWP – Project Work Plan

QA/QC - Quality Assurance/Quality Control SBR – Small Business Reserve

SDD - Systems Development Division SDLC - System Development Life Cycle SIEM - Security Incident and Event Manager SLA – Service Level Agreement

SOC 2 - Service Organization Control SSA - Social Services Administration T&M – Times and Material

TO – Task Order

TO Contract – Task Order Contract TO Contractor – Task Order Contractor TORFP - Task Order Request for Proposals UAT – User Acceptance Testing

U.S.C - United States Code VPN - Virtual Private Network

VSBE - Veteran Owned Small Business Enterprise WBS - Work Breakdown Structure

State of Maryland-DEPARTMENT OF HUMAN RESOURCES (Department or DHR) OFFICE OF TECHNOLOGY FOR HUMAN SERVICES (OTHS)

(*Revised December 2013)

Dell hardware is the standard platform for DHR desktop and notebook/laptop.

Listed below are the current minimum hardware, software and warranty requirements. Solicitations to vendors may be greater.

Desktop Standard Hardware

• Business Class Workstation: Dell OptiPlex line Processor: Quad Core (3.4 GHz, 8 M cache) Memory: 6.0 GB

Monitor: 24" Wide Screen Flat Panel Monitor Graphics: AGP w/8MB video memory

Hard Drive: 320 GB

Network Card: 100/1000 Ethernet 16X DVD+/-RW

Mouse: USB Keyboard: USB Software and Warranty

Operating System: Windows 7 Professional 64-bit

Office Productivity Suite: Microsoft Office 2007 Professional Attachmate Extra! Terminal Emulator v9.x

Keep your Hard Drive – 3 Year Hardware Resource CD

Warranty: 3 Year Next Business Day Onsite Uninterrupted Power Supply

Smart-UPS 750VA 120V UPS System by APC.

Each workstation shall have a UPS with enough power to provide ten (10) minutes of

continuous power to the workstation during a power outage, allowing a staff member to complete an activity and perform a proper workstation shutdown.

UPS devices shall also provide surge protection, power conditioning and adjustable

voltage sensitivity.

All workstation hardware components (desktop, scanner, monitor, and UPS) shall

include a full three (3)-year Next Business Day Onsite Warranty.

*The above DHR standards may change. Coordinate with the DHR-OTHS prior to making any purchases.

State of Maryland-DEPARTMENT OF HUMAN RESOURCES (Department or DHR) OFFICE OF TECHNOLOGY FOR HUMAN SERVICES (OTHS)

Dell hardware is the standard platform for DHR desktop and notebook/laptop.

Listed below are the current minimum hardware, software and warranty requirements. Solicitations to vendors may be greater.

Notebook/Laptop Standard

NOTE: In an effort to reduce equipment costs and simplify user support requirements, it is the policy of OTHS, that those DHR users who have a need for mobile computing utilize the notebook computer as their sole IT device. This eliminates the need for two separate computers and the associated costs and complexity of supporting multiple devices.

Hardware

• Business Class laptop: Dell Latitude line

Processor: Quad Core Mobile – QM (2.7 GHz, 6 M cache) Memory: 6.0 GB

Screen: 14.0” HD+ (1600x900) Anti-Glare LED Hard Drive: 250 GB 7200 rpm

Graphics: nVidia® NVS™ 4200M 512MB DDR3 Discrete Graphics for Quad Core Network Card: 100/1000 Ethernet

Wireless LAN: 802.11 a/g/n 8X DVD+/-RW

Port Replicator/Docking Station & Accessories:

Compatible port replicator/docking station for notebook

Monitor: 24" Wide Screen Flat Panel Color Monitor, Lock Down Cable Mouse: Optical USB

Keyboard: USB

Software and Warranty Requirements

Operating System: Windows 7 Professional 64-bit

Office Productivity Suite: Microsoft Office 2007 Professional Attachmate Extra! Terminal Emulator v9.x

• Computrace Tracking Agent

Keep your Hard Drive Option – 3 Year Hardware Resource CD

Warranty: 3 Year Next Business Day Onsite

Hard-drive encryption solution that is FIPS 140-2 compliant

*The above DHR standards may change. Coordinate with the DHR-OTHS prior to making any purchases.

State of Maryland-DEPARTMENT OF HUMAN RESOURCES (Department or DHR) OFFICE OF TECHNOLOGY FOR HUMAN SERVICES (OTHS)

This attachment is a Microsoft Excel spreadsheet and therefore must be transmitted separately from the main TORFP document

State of Maryland-DEPARTMENT OF HUMAN RESOURCES (Department or DHR) OFFICE OF TECHNOLOGY FOR HUMAN SERVICES (OTHS)

In document Consulting and Technical Services+ (CATS+) Task Order Request for Proposals (TORFP) (Page 147-151)