Click the Software Inventory icon drop-down arrow and select {Programs Manager} from the menu

or Click the Programs Manager icon in the Software Inventory group.

2. The Software Manager dialog will appear. Select the Programs tab.

3. The installed programs will be displayed and, if recorded, the number of licences held. The check box alongside each program indicates if it is included in inventories or not.

You can quickly locate a particular program by typing in the search box.

To make the list more manageable, you can filter the programs that are displayed. Click and the Installed Program Filter dialog will appear.

From here you can choose what program groups are to be displayed.

Program categories can be created, enabling you to group similar programs. The Software Inventory window allows you to display

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programs by group rather than listing 'all' items, making it easier to track specific records.

If an installed program is not listed, you can create a new program and link it to the relevant application group by clicking Create.

Note: If the required installed program is not displayed, ensure that the PC with the software program installed has connected to the DNA Server.

Multiple versions of the same product can be merged into a new installed program group. Select the required items, using Shift-Click or Ctrl-Click, and click Merge. To unmerge programs, select the required group and click Edit.

Note: You can automatically merge programs which have similar names.

Click Auto Merge and a dialog will appear. To merge existing installed programs, click Auto Merge Now. By default, new programs will be automatically merged. To switch this off, uncheck Activate Auto Merge.

To manage the licence information for a program, select the required program and click Licence Info.

If you are upgrading from a previous version of NetSupport DNA (below version 3.00) and you have licences allocated against Application Groups, the Convert Licences wizard will appear, allowing you to assign your licences to the new Installed Programs dialog.

Merge Installed Programs

This dialog enables you to merge multiple versions of the product into a single group - ideal for tracking different versions of the same software.

The programs that you are merging together will be displayed.

Note: Programs should only be merged if they are effectively the same product, i.e. NetSupport Manager 10.01 and NetSupport Manager 10.02. The merged installed programs will be treated as the same product for licensing purposes. Grouping together different products will give unpredictable results and may adversely affect licensing.

147 Merge Options

Merge into 'xxxxxxxxxxx'

The new program will be merged into a previously created merged group.

Click the appropriate name from the list to select.

Create New Program

Alternatively, enter a new name for the group.

Version

Enter the version for the program if required.

company

Enter the company name if required.

Click OK to create the new group. The programs can be un-merged at a later date if required.

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Edit Installed Programs

This dialog displays the properties of an installed program. If the item is a merged group, all programs in the group will be listed. Installed

programs that have been merged can be separated here if required.

Unmerge

Top Level Programs

All programs in the group will be unmerged.

Selected Program

The selected program will be separated from the group.

Note: Licences will be returned to the original program when the group is unmerged. Any licences allocated to the group after it was merged will need to be manually reallocated to the correct installed program.

Properties

Displays the properties for the program. The name, version and company details can only be edited for a merged group.

149 Show in Software Inventory

Enables you to limit the number of items listed in Software inventories. If un-checked, the program will be removed from the list of displayed items.

Categories

Allows you to assign the program to a category. Click Assign and the Program Categories dialog will appear.

Installed Programs Licence Management

NetSupport DNA allows you to record licence information against each installed program. Full licence information such as purchase details, third-party details and maintenance details can be recorded in the Licence Information dialog. Licences can also be allocated to departments. Any licences not allocated will be available for all departments that have not already been allocated licences.

Note: To stop unallocated licences from being allocated to other departments, uncheck Allow non department allocated licences to be allocated to other departments.

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To record licence information against a program, select the required program from the Program drop-down list. Click New. The Licence Details dialog will appear: enter the required details. To amend licence

information select the current record and click Edit.

If you have recorded the licence information against the incorrect application, you can move the licence information to the correct

application. Click Move To and select the correct application from the list to transfer the licence information to a different program. Click Move From to transfer licence information from another application.

Click Installed to view details of where the licences are installed.

151 Application Groups

Although Software Applications will include all scanned applications by default, you can customise the content to make the list more

manageable. The Application Groups option enables you to pick and choose which items are included in the inventory and merge multiple versions of the same software into one record.

The groups can also be accessed in the Application Metering option.

1. Click the Software Inventory icon drop-down arrow and select