CLIENT STEPS AGENCY AC-

In document PHILIPPINE NAVY CITIZEN S CHARTER (Page 171-176)

PHYSICAL EXAMINATION FOR ACTIVE MILITARY PER- PER-SONNEL

CLIENT STEPS AGENCY AC-

AC-TION FEES TO

PAID

PRO-CESSING TIME

PERSON RESPONSI-BLE

1. Present all the

requirements 1. Check and verify the com-pleteness of the requirements 1.1 Advise pa-tient to wait for their names to be called

None

None

5 minutes Duty Nurse/

Hospitalman, Pediatric Clinic

2. Wait for the name to be called and en-ter the Pediatric Clinic once called

2. Call the name of the pa-tient

None

10 minutes Duty Nurse/

Hospitalman, Pediatric Clinic

3. Give consent for

further management 3. Conduct ap-propriate history taking and physical exami-nation

3.1 Explain physical exami-nation findings and manage-ment plan 3.2 Advise/

provide appro-priate diagnos-tic and thera-peutic manage-ment

3.3. Issue pre-scription and/or referral for nec-essary laborato-ry/ diagnostics as needed

None

25 minutes

Pediatrician

4. Submit the Pa-tient’s Records to the Duty Hospital man

4. Receive

Pa-tient’s Records None 1 minute Duty Nurse/

Hospitalman

Total 41 minutes

17. CONSULTATION OF PATIENTS WITH SURGICAL SPECIALTY CLINIC

Involves examination, diagnosis, and treatment of patients (Philippine Navy person-nel and their Direct Dependents, PN Philippine Navy Civilian Human Resource, Re-tired Military Personnel and Authorized Civilians) with a Surgery-related complaint at the Out-Patient Section

Office of Division MNH/ CNH – Surgery Clinic Classifications Simple

Type of

Transac-tion Government to Citizen (G2C) Government to Government (G2G)

Who may Avail Active Military Personnel/ Philippine Navy Civilian Human Resource/ Military Personnel Dependent/ Retired Military Personnel/ Authorized Civilian

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Active Military Personnel/

Philip-pine Navy Civilian Human Re-source/ Military Personnel Depend-ent

Active Military Personnel/ Philippine Navy Civilian Human Resource ID/

Military Personnel Dependent ID

Office of the Naval Adjutant

Sick Call Slip (1 original) Respective Unit Admin of Patient Request/Certification if personnel is

aboard PN Vessel Level 2 Status and assigned/deployed MBLTs in opera-tional areas, if for Green Lane (1 origi-nal)

Respective Unit Admin of Patient

Referral Form (1 Original) Referring Physician Retired Military Personnel/

Authorized Civilian

Government Issued ID Government Agency Approved Authority for Consultation (1

Original) Records Section

Official Receipt (1 Original) Billing Section Referral Form (1 Original) Referring Physician

CLIENT STEPS AGENCY

AC-TION FEES TO

PAID

PRO-CESSING TIME

PERSON RESPON-SIBLE 1. Present all the

requirements 1. Check and verify the com-pleteness of the requirements

None

5 minutes Duty Nurse/

Hospital-man, Sur-gery Clinic 2. Wait for the name

to be called and En-ter the Surgery Clin-ic once called

2. Call the name of the pa-tient

None

10 minutes

Duty Nurse/

Hospital-man, Sur-gery Clinic

3. Give consent for

further management 3. Conduct ap-propriate histo-ry taking and physical exami-nation

None

30 minutes Surgeon

3.1 Explain physical exami-nation findings and manage-ment plan 3.2 Advise/

provide appro-priate diagnos-tic and thera-peutic manage-ment

3.3. Issue pre-scription and/or referral for nec-essary labora-tory/ diagnos-tics as needed 3.4 Send the patient to the Duty Nurse/

Hospitalman for scheduling of surgical proce-dure if warrant-ed

4. Submit the Pa-tient’s Records to the Duty Nurse/

Hospitalman for scheduling, if with procedure

4. Schedule patient for sur-gical procedure with approval of the surgeon

None

5 minutes Duty Nurse/

Hospitalman

Total 50 minutes

18. CONSULTATION OF PATIENTS AT TUBERCULOSIS DOTS CLINIC

Involves diagnostic (direct sputum smear microscopy, Gene Xpert for MTB/Rif, TB culture) and treatment services for patients (Philippine Navy personnel and their Direct Dependents, PN Philippine Navy Civilian Human Resource, Retired Military Personnel and Authorized Civilians) with Tuberculosis

Schedule: Mondays to Fridays (0800H to 1700H)

Office of Division MNH– TB DOTS Clinic Classifications Simple

Type of

Transac-tion Government to Citizen (G2C) Government to Government (G2G)

Who may Avail All Patients having chronic cough of more than two (2) weeks or coughing out blood, afternoon low grade fever, body weaknesses, and sudden loss of weight for the last six (6) months

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Active Military Personnel/ Philippine

Navy Civilian Human Resource/ Mili-tary Personnel Dependent Active Military Personnel/ Philippine

Navy Civilian Human Resource ID/ Mili-tary Personnel Dependent ID

Office of the Naval Adjutant

Sick Call Slip (1 original) Respective Unit Admin of Patient Request/Certification if personnel is

aboard PN Vessel Level 2 Status and assigned/deployed MBLTs in opera-tional areas, if for Green Lane (1 origi-nal)

Respective Unit Admin of Patient

Referral Form (1 Original) Referring Physician Retired Military Personnel/

Authorized Civilian

Government Issued ID Government Agency Approved Authority for Consultation (1

Original) Records Section

Official Receipt (1 Original) Billing Section Referral Form (1 Original) Referring Physician CLIENT STEPS AGENCY

AC-TION

FEES TO PAID

PRO-CESSING TIME

PERSON RE-SPONSIBLE 1. Present all the

re-quirements 1. Check and verify the com-pleteness of the requirements 1.1 Advise pa-tient to wait for their names to be called

None 5 minutes Duty Nurse, TB DOTS Clinic

2. Wait for the name to be called and En-ter the TB DOTS Clinic once called

2. Call the name of the patient 2.1 Conduct appropriate his-tory taking and physical exami-nation

None

None

10 minutes Duty Nurse, TB DOTS Clinic Officer In-Charge, TB DOTS Clinic

3. Give consent for

further management 3. Explain phys-ical examination findings and management plan3.1. Advise home instruc-tion and date of follow-up con-sult, if needed

None 1 hour

Officer In-Charge, TB DOTS Clinic

4. Submit the Pa-tient’s Chart to the Duty Nurse for fur-ther instructions

4. Reiterate the instructions con-cerning labora-tory/ diagnostics request and prescribed med-ications

4.1 Schedule patient for follow up

None 30 minutes Duty Nurse, TB DOTS Clinic

Total 1 hour and

In document PHILIPPINE NAVY CITIZEN S CHARTER (Page 171-176)

Related documents