After installing the RMS Listener server, perform the following configuration tasks: • Configure the Listener as a RAS server
• Define general Listener configuration information • Add customer-specific configuration information
Note You must stop the Listener before editing Listener configuration information. Restart Listener after you have completed your configuration edits.
Configuring the RMS Listener Server as a RAS Server
Configure the RMS Listener server to act as a remote access server (RAS). A RAS server provides dialup remote access to clients sending notification events from remote sites. The RMS Listener on Windows 2003 server can monitor dialup connections from ICM Logger clients that run ICM release 5.0, 6.0, and 7.0 and have TCP/IP configured.
To monitor connections from ICM Logger clients running release 4.6.2 or earlier, run the Listener server on the Windows 2000 server and enable the NetBEUI protocol.
After you configure the RMS Listener server as a RAS server, specify a policy for disconnecting idle remote connections.
Windows 2003
This section explains how to configure the RMS Listener server as a RAS server on Windows 2003 server.
The Windows 2003 server includes the following protocols for transferring information between a computer and the network:
• TCP/IP • IPX • AppleTalk
The Windows 2003 server does not include the NetBEUI protocol.
This means that the RMS Listener server on Windows 2003 can accept dialup connections only from ICM Logger clients that meet the following criteria:
Chapter 2 Installing and Configuring the RMS Listener
Configuring the RMS Listener Server
• TCP/IP is configured
For instructions on configuring ICM Logger clients for TCP/IP connections, refer to “Configuring ICM Release 5.0, 6.0, and 7.0 Loggers to Connect to an RMS Listener Server Using the TCP/IP Protocol” on page 10.
Note These instructions apply only to customers using the ICM Listener option.
How to Configure the RMS Listener Server as a RAS Server
To configure the RMS Listener server as a RAS server on Windows 2003 Server:
Caution Consult with your IT department before setting up your Listener server as a RAS device on your network.
Step 1 On the RMS Listener machine, select Start > Programs > Administrative Tools > Routing and
Remote Access.
Step 2 Right-click the server you want to configure and select Configure and Enable Routing and Remote
Access. The Routing and Remote Access window displays (Figure 2-1).
Figure 2-1 Routing and Remote Access Server Setup Wizard
Step 3 Click Next to start the Routing and Remote Access Server Wizard. Step 4 Select Remote access (Dialup or VPN), then click Next.
Chapter 2 Installing and Configuring the RMS Listener Configuring the RMS Listener Server
Step 6 In the IP Address Assignment window, select From a specified range of addresses, then click Next. Step 7 On the Address Range Assignment window, select the range of IP addresses to assign to remote clients.
If no IP address ranges are available, click New (Figure 2-2). Figure 2-2 Address Range Assignment Window
Step 8 In the New Address Range dialog box, specify a private range of addresses (for example, 192.168.1.1 to 192.168.1.254), then click OK (Figure 2-3).
The number of IP addresses in the range must equal at least the number of modems on this server plus an additional address for the host. This range must not be within an address range needed by the host system or any of the ICM logger systems connecting to this Listener server
Chapter 2 Installing and Configuring the RMS Listener
Configuring the RMS Listener Server
Figure 2-3 New Address Range Window.
Step 9 When you finished entering the range of IP addresses, click Next. Step 10 Accept the default settings for the remainder of the wizard.
Step 11 When the wizard is finished, right-click the server entry again and select Properties. The Properties window displays.
Step 12 Select the General tab.
Step 13 Select the Remote access server check box. Step 14 Select the IP tab.
Step 15 Select the Enable IP Routing and Allow IP-based remote access and demand-dial connections. check boxes.
Step 16 Make sure the static address range is correct.
Step 17 Select the Enable Broadcast Name Resolution check box. Step 18 Accept the defaults for the remaining tabs, then click OK. Step 19 When the configuration is complete, the RAS services restart.
Note Do not enable RAS Server capability on the Logger, because this might create a conflict with the ICM DTP process using the modem.
How to Configure a RAS Policy for Handling Idle Connections
You must configure RAS services on the Listener server before configuring a RAS policy. See “How to Configure the RMS Listener Server as a RAS Server” on page 9. Configuring a RAS policy to handle idle connections avoids a potential issue in which the DTP fails to hang up the modem connection and leaves the modem connected to the Listener.
To configure a RAS policy for handling idle remote connections:
Step 1 On the Listener machine, select Start > Programs > Administrative Tools > Routing and Remote
Access.
Chapter 2 Installing and Configuring the RMS Listener Configuring the RMS Listener Server
Step 3 In the right pane, double click Connections to Microsoft Routing and Remote Access Server. The Connections to Microsoft Routing and Remote Access Server Properties dialog box opens.
Step 4 Select Settings, then select Edit Profile. The Edit Dial-in Profile dialog box opens.
Step 5 Select Dial-in Constraint, select Minutes server can remain idle before it is disconnected
(Idle-Timeout), enter the desired number of minutes (for example, 10), then click OK.
Step 6 Click OK again to close the Connections to Microsoft Routing and Remote Access Server Properties dialog box.
Windows 2000
This section explains how to configure the RMS Listener server as a RAS server on Windows 2000 Server.
The RMS Listener server on Windows 2000 server can monitor dial-up connections from ICM Logger clients with the following configurations:
• ICM release 4.6.2 or earlier using the NetBEUI protocol.
• ICM release 5.0 or later using either TCP/IP or NetBEUI protocols.
For instructions on configuring ICM Logger clients for TCP/IP connections, refer to “Configuring ICM Release 5.0, 6.0, and 7.0 Loggers to Connect to an RMS Listener Server Using the TCP/IP Protocol” on page 10.
Caution Consult with your IT department before setting up your Listener server as a RAS device on your network.
How to Install the NetBEUI protocol (Optional)
Step 1 On the Listener machine select Start>Settings>Control Panel>Network and Dialup Connections. The Network and Dialup connection window opens.
Step 2 Right click on Local Area Connection and select properties. Step 3 Verify that NetBEUI is installed.
If NetBEUI is listed, continue to “How to Configure the RMS Listener Server as a RAS Server” on page 9. If NetBEUI is not listed, click Install and following the remaining steps.
Note NetBEUI does not need to be selected in this screen, this is just done to verify it is installed.
Step 4 Select protocol and click Add.
Step 5 Select NetBEUI protocol and click OK.
Step 6 Insert the Windows 2000 Server disk if prompted.
The NetBEUI protocol is now listed under Local Area Connections. Step 7 Uncheck NetBEUI for this connection and click Close.
Chapter 2 Installing and Configuring the RMS Listener
Configuring the RMS Listener Server
How to Configure the RMS Listener Server as a RAS Server
Step 1 On the RMS Listener machine, select Start > Programs > Administrative Tools > Routing and
Remote Access. The Routing and Remote Access window displays (Figure 2-1).
Step 2 Start the Routing and Remote Access Server Setup Wizard by right-clicking on the server you want to configure.
Step 3 Select Configure and Enable Routing and Remote Access. Step 4 Select Remote Access Server (RAS) and click Next.
Step 5 Select Setup and advanced remote access server, then click Next.
Step 6 The Remote Client Protocols windows opens. The TCP/IP and NetBEUI protocols are listed. Select Yes,
all the required protocols are present, then click Next.
Step 7 In the IP Address Assignment window, select From a specified range of addresses, then click Next. Step 8 On the Address Range Assignment window, select the range of IP addresses to assign to remote clients.
If no IP address ranges are available, click New.
Step 9 In the New Address Range dialog box, specify a private range of addresses (for example, 192.168.1.1 to 192.168.1.254), then click OK (Figure 2-3).
The number of IP addresses in the range must equal at least the number of modems on this server plus an additional address for the host. This range must not be within an address range needed by the host system or any of the ICM logger systems connecting to this Listener server
Step 10 Click Next on the remaining dialogs (selecting the default settings) to complete the wizard.
Step 11 When the wizard is finished, right-click on the server entry again and select Properties. The Properties dialog appears.
Step 12 Select the General tab. Check only the Remote access server check box.
Step 13 Select the IP tab. Select Enable IP Routing and Enable Allow IP-based remote access and
demand-dial connections. Make sure the static address range is correct
Step 14 Select the NetBEUI tab. Use the check box to enable NetBEUI based remote access clients, and select the This computer only option.
Step 15 Select the AppleTalk tab. Make sure the Enable AppleTalk remote access check box is unchecked. Step 16 Accept the defaults for the remaining tabs and close the dialog.
When the configuration is complete, the RAS services restart.
How to Configure a RAS Policy for Handling Idle Connections
You must configure RAS services on the Listener server before configuring a RAS policy. For instructions on configuring RAS services, see “How to Configure the RMS Listener Server as a RAS Server” on page 9. Configuring a RAS policy to handle idle connections avoids a potential issue in which the DTP fails to hang up the modem connection and leaves the modem connected to the Listener. To configure a RAS policy for handling idle remote connections:
Step 1 On the Listener machine, select Start > Programs > Administrative Tools > Routing and Remote
Access.
Step 2 Double-click the RAS server to configure and select Remote Access Policies.
Step 3 In the right pane, double click Connections to Microsoft Routing and Remote Access Server. The Connections to Microsoft Routing and Remote Access Server Properties dialog box opens.
Chapter 2 Installing and Configuring the RMS Listener Configuring the RMS Listener Server
Step 4 Select Settings, then select Edit Profile. The Edit Dial-in Profile dialog box opens.
Step 5 Select Dial-in Constraint, select Minutes server can remain idle before it is disconnected
(Idle-Timeout), enter the desired number of minutes (for example, 10), then click OK.
Step 6 Click OK again to close the Connections to Microsoft Routing and Remote Access Server Properties dialog box.