Table 4. Content Server error messages and causes
Error message Cause
[DM_SERVER_E_START_NETWISE]error: "The server failed to start due to an error returned by the Netwise networking subsystem. Failed API:
nl_init(). Error (705) SSL error(10100) in call to SSL_CTX_new(). Winsock error: 10100."
[DM_SERVER_E_START_NETWISE]error: "The server failed to start due to an error returned by the Netwise networking subsystem. Failed API: nl_open(). Error (501) Network Library not initialized. Extended network error: 0."
• Server keystore is missing
• Format of the Server keystore is different from PKCS #12
• Server keystore is corrupt
• Server keystore password file contains the wrong password
• Server keystore password file is missing [ERROR] [AGENTEXEC 3088] Detected
during program initialization: Command Failed: connect,<server_name.docbase_
name>,<user>,’’,,,try_native_first, status: 0, with error message [DM_SESSION_E_RPC_
ERROR]error: "Server communication failure"
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
Server keystore is empty
[DM_SERVER_E_START_NETWISE]error: "The server failed to start due to an error returned by the Netwise networking subsystem. Failed API: nl_init(). Error Unknown error code 10008 (_nl_error_ = 0). Extended network error: 0."
[DM_SERVER_E_START_NETWISE]error: "The server failed to start due to an error returned by the Netwise networking subsystem. Failed API: nl_open(). Error (501) Network Library not initialized. Extended network error: 0."
• Server trust store is missing
• Server trust store is corrupt
[DM_SERVER_E_START_NETWISE]error: "The server failed to start due to an error returned by the Netwise networking subsystem. Failed API: nl_init(). Error Unknown error code 1795 (_nl_error_ = 0). Extended network error: 0."
[DM_SERVER_E_START_NETWISE]error: "The server failed to start due to an error returned by the Netwise networking subsystem. Failed API: nl_open(). Error (501) Network Library not initialized. Extended network error: 0."
Server trust store is in the wrong format
Error message Cause [DM_DOCBROKER_E_NETWORK_
ERROR]error: "An error occured performing a network operation: (Unknown error code 112 (_nl_error_ = 0)). Network specific error:
(Extended network error: 0)."
[DM_DOCBROKER_E_CONNECT_FAILED_
EX]error: "Unable to connect to DocBroker.
Clients please check your dfc.properties file for a correct host. Server please check your server.ini or target attributes in server config. Network address: (INET_ADDR: family: 2, port: <port>, host: <host_name> (<host_ip>, 1835080a))."
• Server trust store is empty
• Connection broker keystore is empty
[ERROR] [AGENTEXEC 2692] Detected during program initialization: Command Failed: connect,<server_name.docbase_
name>,<user>,’’,,,try_native_first, status: 0, with error message [DFC_DOCBROKER_
REQUEST_FAILED] Request to Docbroker
"<docbroker_name>:<port>" failed
[DM_SESSION_E_RPC_ERROR]error: "Server communication failure"
javax.net.ssl.SSLException: java.lang.Run-timeException: Unexpected error: java.secu-rity.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty java.lang.RuntimeException: Unexpected error:
java.security.InvalidAlgorithmParameterEx-ception: the trustAnchors parameter must be non-empty
java.security.InvalidAlgorithmParameterEx-ception: the trustAnchors parameter must be non-empty
DFC trust store is missing
[ERROR] [AGENTEXEC 2968] Detected during program initialization: Command Failed: connect,<server_name.docbase_
name>,>user>,’’,,,try_native_first, status: 0, with error message [DFC_DOCBROKER_
REQUEST_FAILED] Request to Docbroker
"<docbroker_name>:<port>" failed
The Server Certificate is missing in the DFC trust store
Error message Cause find valid certification path to requested target
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.cert-path.SunCertPathBuilderException: unable to find valid certification path to requested target sun.security.provider.certpath.SunCert-PathBuilderException: unable to find valid certification path to requested target [ERROR] [AGENTEXEC 2436] Detected during program initialization: Command Failed: connect,<server_name.docbase_
name>,<user>,’’,,,try_native_first, status: 0, with error message [DM_SESSION_E_RPC_ER-ROR]error: "Server communication failure"
javax.net.ssl.SSLHandshakeException: sun.se-curity.validator.ValidatorException: PKIX path building failed:
sun.security.provider.certpath.SunCert-PathBuilderException: unable to find valid certification path to requested target
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.cert-path.SunCertPathBuilderException: unable to find valid certification path to requested target sun.security.provider.certpath.SunCert-PathBuilderException: unable to find valid certification path to requested target [ERROR] [AGENTEXEC 1672] Detected during program initialization: Command Failed: connect,<server_name.docbase_
name>,<user>,’’,,,try_native_first, status: 0, with error message [DFC_DOCBROKER_
REQUEST_FAILED] Request to Docbroker
"<docbroker_name>:<port>" failed
[DM_SESSION_E_RPC_ERROR]error: "Server communication failure"
java.net.SocketException: java.security.
NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider:
SunJSSE, class: com.sun.net.ssl.internal.ssl.
DefaultSSLContextImpl)
java.security.NoSuchAlgorithmException:
Error constructing implementation (algorithm:
Default, provider: SunJSSE, class: com.sun.net.
ssl.internal.ssl.DefaultSSLContextImpl) java.io.IOException: Invalid keystore format
DFC trust store is in a different format
Error message Cause [ERROR] [AGENTEXEC 2608] Detected
during program initialization: Command Failed: connect,<server_name.docbase_
name>,<user>,’’,,,try_native_first, status: 0, with error message [DFC_DOCBROKER_
REQUEST_FAILED] Request to Docbroker
"<docbroker_name>:<port>" failed
[DM_SESSION_E_RPC_ERROR]error: "Server communication failure"
java.net.SocketException: java.security.
NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider:
SunJSSE, class: com.sun.net.ssl.internal.ssl.
DefaultSSLContextImpl)
java.security.NoSuchAlgorithmException:
Error constructing implementation (algorithm:
Default, provider: SunJSSE, class: com.sun.net.
ssl.internal.ssl.DefaultSSLContextImpl) java.security.cert.CertificateException:
Unable to initialize, java.io.IOException:
DerInputStream.getLength(): lengthTag=127, too big.
java.io.IOException: DerInputStream.
getLength(): lengthTag=127, too big.
DFC trust store is corrupt
[ERROR] [AGENTEXEC 5720] Detected during program initialization: Command Failed: connect,<server_name.docbase_
name>,<user>,’’,,,try_native_first, status: 0, with error message [DFC_DOCBROKER_
REQUEST_FAILED] Request to Docbroker
"<docbroker_name>:<port>" failed
[DM_SESSION_E_RPC_ERROR]error: "Server communication failure"
java.net.SocketException: java.security.
NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider:
SunJSSE, class: com.sun.net.ssl.internal.ssl.
DefaultSSLContextImpl)
java.security.NoSuchAlgorithmException:
Error constructing implementation (algorithm:
Default, provider: SunJSSE, class: com.sun.net.
ssl.internal.ssl.DefaultSSLContextImpl) java.io.IOException: Keystore was tampered with, or password was incorrect
java.security.UnrecoverableKeyException:
Password verification failed
DFC trust store contains the wrong password