30 eHealth Voice Over IP (VoIP) Deployment and Quick-Reference Guide
12. Delete or disable the Voice Quality paths that you created for testing purposes.
13. Disable Flood Mode as follows:
a. Open the VQM configuration file for editing.
b. Replace the pound sign [#] in front of the flood_mode line and then save and close the mosmod.cf file.
c. Restart the SystemEDGE agent by stopping and starting the SNMP Service in the Windows Control Panel.
More information:
Discover VQM Systems on page 19
Create Groups for VQM Path Elements on page 22
Delete or Disable Tests
Delete or disable your operational and capacity planning tests when you are no longer using them. (You may want to run operational tests over a defined period, but you should delete your capacity planning tests as soon as you have obtained the necessary data so that the tests do not interfere with the operation of your VoIP network.) If you may want to use the tests again, disable them so that you will not have to recreate them.
To delete or disable a test
1. Log in to the eHealth Web interface.
2. Access the System list in AdvantEDGE View and select the transmitter/receiver system for the tests that you want to delete.
3. Select Voice Quality Monitor from the Applications list.
4. Click the Applicationsicon .
AdvantEDGE View displays the Voice Quality Report for this system.
5. Click the pencil icon for the test that you want to delete or disable.
The Modify Voice Quality Path form appears.
6. Select one of the following from theStatus list:
destroy(6)
Deletes the tests.
notInService(2)
Retains the test in the configuration file but disables it.
7. Click Modify and Back to Voice Quality Monitor.
Delete or Disable Tests
Setting Up eHealth for Voice—Voice Quality Monitor 31 You can reactivate a disabled test by repeating this procedure and selecting active(1)in the Status column. To begin polling the path again, you must run the discover process from the eHealth console after you set the status to active.
8. Use the eHealth console to delete or retire this response path from the Path Manager as follows:
a. Select Setup, Poller Configuration on the eHealth console.
The Poller Configuration dialog appears.
b. Select Path/PVC Manager.
The Path/PVC Manager dialog appears.
c. Click Response Path under Elements of Type.
The response paths appear.
d. Select the paths that you want to delete or retire from the Element Name list and then do one of the following.
Click Delete and then click Delete again on the Confirm Delete dialog.
Click Retire and then click Yeson the Confirm Retirement dialog.
When you retire an element, eHealth retains the data for the element but does not collect new data for it. You can include retired elements in reports until the data ages out or until you delete them.
e. Click OK in the Path/PVC Manager dialog.
f. Rerun the discover process and specify Response Elementsmode.
Note: For more information about using eHealth Voice Quality Monitor to monitor your VoIP environment, see the eHealth Help.
More information:
Discover VQM Systems on page 19
Index 33
Index
A
AdvantEDGE View Agent Deployment • 18 AdvantEDGE View, using • 18
Application Insight Module (AIM) • 15 Applications icon • 19, 26, 30
apply the eHealth VQM template • 26
C
capacity planning, in VoIP environments • 28 Cisco CallManager (CCM) • 7
Cisco Service Assurance Agent (SAA), router support for • 7
codecs, specifying • 18 collectors • 9
Configuration icon • 26, 28, 29
copying and modifying VQM templates • 25 Create Group List window • 23
Create Group window • 23 creating
group lists • 23
groups for VQM path elements • 22 Voice Quality paths • 19
D
deleting or disabling operational and capacity planning tests • 30
deployment and discovery of VoIP resources eHealth for Voice • 9
LAN switches • 11 network interfaces • 11 process • 7
requirements and tips • 9 routers • 10
Path/PVC Manager • 21, 31 Poller Configuration • 21, 31 Setup Subjects • 24
Setup Subjects Editor • 24 Discover dialog • 19, 21 discovering
VoIP resources • 9 VQM systems • 19 Discovering dialog • 19
E
eHealth – E2EConsole package, licensing • 16 eHealth for Voice
deploying • 9 licensing • 13
eHealth requirements for deploying and discovering VoIP resources • 9
eHealth Status Summary window • 22 Element Chooser window • 23
F
File Download window • 22 Flood Mode, disabling • 30
G
group lists, creating • 23
groups, creating for VQM path elements • 22
I
icons
Applications • 19, 26, 30 Configuration • 26, 28, 29 magnifying glass • 27 pencil • 25, 30
IP Type of Service (TOS) • 21
34 eHealth Voice Over IP (VoIP) Deployment and Quick-Reference Guide
J
jitter, testing • 14
jitter/MOS path configuration, specifying parameters • 18
jitterMos-RD suffix • 19
L
LAN switches
deployment and discovery requirements • 11 license requirements • 15
license requirements eHealth for Voice • 13 for reporting • 16
routers (including QoS enabled) • 14 systems • 15
technology • 16 voice gateways • 14
VQM and MOS systems • 13 licensing VoIP resources • 13 Live Health
creating profile associations • 24 license requirements • 16
M
magnifying glass icon • 27 Mean Opinion Score (MOS) • 13
monitoring • 7
Microsoft SQL Server, in an eHealth for Voice environment • 9
N
network interfaces
deployment and discovery requirements • 11 license requirements • 16
P
Path/PVC Manager dialog • 21, 31 pencil icon • 25, 30
Poller Configuration dialog • 21, 31
Public Switched Telephone Network (PSTN) • 7
Q
QoS Class of Service (CoS) elements • 22
R
reflector, for VQM systems and MOS • 10 reflectors • 18
Remote Access Service (RAS) • 7 reporting, license requirements • 16 routers
deployment and discovery requirements • 10 license requirements • 14
S
Service Assurance Agent (SAA) • 10, 14 setup prerequisites • 18
Setup Subjects dialog • 24 Setup Subjects Editor dialog • 24 SystemEDGE agent
deploying • 18 installing • 7, 18
systems, license requirements • 15
T
T1/E1 DS0 interface • 15
technology, license requirements • 16
testing (operational), performing for VoIP • 26 tests (operational and capacity planning), deleting or disabling • 30
transmitter, for VQM systems and MOS • 10 transmitter/receivers • 18
Index 35
V
voice gateways
deployment and discovery requirements • 11 license requirements • 14
Voice Quality Monitor (VQM) systems
deployment and discovery requirements • 10 discovering • 19
license requirements • 13 setup in an IP WAN • 17 Voice Quality Monitor template
applying • 26
copying and modifying • 25 Voice Quality Path form • 20
Voice Quality paths, creating • 19 Voice Quality Report • 20
VoIP environments, capacity planning • 28 VoIP resources
deployment and discovery process • 7 licensing • 13
W
windows
Create Group • 23 Create Group List • 23
eHealth Status Summary • 22 Element Chooser • 23
File Download • 22