Document HistoryChapter 9
9. Document History
Date Issue Changes
1st September 2014 06a Updates for IP Office Release 9.1:
· Update to the section for connecting to a system .
· Addition of section for setting IP Office security settings .
· Added notes for zipping log files .
· Added note for indenting the trace events .
· Restart and Reregister buttons on the H323 Phone Status menu.
· Inserting missing step of setting protocol to HTTP or HTTPS.
· Better polish to the security settings descriptions. "Use Service User Credentials" still not included as still have not seen it working.
13th October 2014 06b · Advice of speed mismatch increasing likelihood of UDP packet drop.
16th April 2015 06c · Correct appearance of old name of Avaya Communicator.
12th May 2015 06d · Alignment of IP Office ports listing with 9.1 release.
15th May 2015 06e · Correct of step numbering in starting Monitor sections.
11 16 37
33
129
Using IP Office System Monitor Page 147 15-601019 Issue 06e (19 May 2015) IP Office™ Platform 9.1
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Index
Index
A
Access 121, 140
Delta Server application 129 IP Office ContactStore 129 Ack 121
Address 121, 129 Alerting 119, 120 Allowed In 122 Analogue Line 119 ATM/Channel 119 ATM/Channel2 119 ATM/CM Line 119 ATM/CM Line2 119 ATM/I-O 119 Background color 32
BCD 143 Binary log 37, 38 Binary Log File 36 Binary Logging 36 BLF 129
Bootstrap Protocol Client 129 Bootstrap Protocol Server 129 Border Gateway Protocol 129 Both SNMP Port 129
BRI 119
Call Connected 119, 120 Call Disconnected 119, 120 Call having 140
Call Proceeding 119, 120 Call Rejected 140 Call Setup 119, 120 Call state 140 Call Status 124
Call/ Packets/Extension Receive 115, 119, 120 Call/ Packets/Extension RxP 115, 119, 120 Call/ Packets/Extension Send 115, 119, 120 Call/ Packets/Extension TxP 115, 119, 120 Call/ Packets/Line Receive 119, 120, 121 Call/ Packets/Short Code Msgs 119, 120 Call/Call Logging 124
Call/Events/Call Delta 114, 119, 120, 124
Call/Events/Call Logging 114, 115, 116, 119, 120, 121 Call/Events/Map 114
Call/Events/Targeting 121
Call/Events/Targetting 114, 115, 116, 119, 120, 124 Call/Packets/Extension Receive 114, 124
Call/Packets/Extension RxP 114, 124 Call/Packets/Extension Send 114, 124 Call/Packets/Extension TxP 114, 124
Call/Packets/Line Receive 114, 115, 116, 124
Call/Packets/Line Send 114, 115, 116, 119, 120, 121, 124 Call/Packets/Short Code Msgs 124
Calls Answered/Generated 124 Cause Codes 140
CCC Wallboard Server PC Wallboard 129 Channel Unacceptable 140 Channelised T1 Line 119 Channelized T1 Line 119 Circuit/channel 140 Conference Center 129
Conferencing Center Server Service 129 Configuration Lines List 115
Connect 11, 117, 119, 120, 123 Contains Default Data 129
Delta Server application access 129 Development tracing 75
Dial-Up Data Connection Problems 116 Display Domain Name Server 129 DTE 114
DTE Port Maintenance 114 During
VoIP 129
E
E1 ISDN 119
E1 PRI Connections 115 EBLF 124
Error 75, 140
IP Office control unit reporting 143 Ethernet Receive Buffer Descriptor 143 Every hour 37
Every MB 37 Every 'n 36
Example Monitor Settings 108 Exceeding
2047 143 Expiry 140 Extension 124 Extension TxP 124 Extensions/lines 124
Exterior Gateway Protocol 129
F
Failing’ 122 FEC 143
FEC Error Decoding 143 FEC Errors
Decoding 143 FEC Receiver Error
decoding 143 FIFO 143
File 122, 129 Log 36 n MB 36 File Logging 36 File name 36 Filename 37 Firewall 122
Firewall Not Working Correctly 122 Following Frame Relay 118 Frame Relay Links 118 Frame Relay/Events 118 Frame Relay/Mgmt Events 118 Frame Relay/Rx Data 118
Frame Relay/Rx Data Decode 118 Frame Relay/Tx Data 118
Frame Relay/Tx Data Decode 118 Freezing
Monitor 36
H.323/Packets/H.323 Send 119, 120 H.323/Packets/RAS Receive 120 H.323/Packets/RAS Send 120
H.323/Packets/View Whole Packet 119, 120 H.323Ras 129
Hours 36 Hours Interval 36 HTTP
Interface Name 122
Interface Name” 116, 117, 123 Interface Name” fieldin 116
Interface Name” fieldin Monitor's PPP 116 Interface Queue 121
Interface/Firewall 122
Interface/Firewall Allowed In 122 Interface/Firewall Allowed Out 122 Interface/Firewall Fail In 122 Interface/Firewall Fail Out 122
Interface/Interface Queue 116, 121, 122 Interior Gateway Protocol 129
Internet 121, 129
Internet Control Message 129 Internet Group Management 129 Interworking 140
Invalid 140
IP 9, 36, 114, 117, 120, 121, 123, 124, 129, 143 IP Address 117, 121, 123
IP Dst 121
IP Office 9, 36, 114, 117, 123, 124, 143 including 129
requests 129
IP Office application 124, 129 IP Office config 129
IP Office ContactStore
Using IP Office System Monitor Page 149 15-601019 Issue 06e (19 May 2015) IP Office™ Platform 9.1
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Index
IPO License Dongle 129 IPO Monitor 129 IPO Network DTE 129 IPO PCPartner 129 IPO Solo Voicemail 129 IPO TAPI 129
IPO Voice Networking 129 IPO Voicemail 129 IPO Who-Is 129 ISDN Problems 115
ISDN/Events/Layer 115, 119 ISDN/Packets/Later3 Tx 116 ISDN/Packets/Layer 115, 119 ISDN/Packets/Layer3 Rx 116, 121 ISDN/Packets/Layer3 Tx 121 ISP 116
ISP/Remote Routing 121
K
Layer Two Tunneling Protocol 129 Leased 117, 123
Leased Line 117, 123 Len 121
Length Error 143 LG 143
Licencing 75
License Server IP Address 129 Line 115, 117, 119, 123, 124 Log Filename 36
Log Mode 36 Log Preferences
Setting 36 MBytes Interval 36
Message 117, 123, 140, 143
Monitor 108, 114, 115, 116, 117, 118, 119, 120, 122, 123, 124, 140
displaying 36 following 121 freezing 36 running 9, 36
Monitor application 9, 36, 114 Monitor includes 122
Monitor password 16 Monitor toolbar 36 Monitor Trace 9, 36, 140
observing 121 Monitor WAN 117, 123 Monitor's PPP 116, 117, 123
N
NATranslator d40190dc 00000000 121 NETBIOS Datagram Service 129 NETBIOS Name Service 129 NETBIOS Session Service 129 Network Time Protocol 129 NO 143
Non-IP Office 129 Non-Octet 143
Overrun Error 143
P
PAP/CHAP 116, 117, 123 Password 116, 117, 123
Monitor 16 PBX 121, 124
Out 122 PC 129
locate 121 PC running 129 PC Wallboard
CCC Wallboard Server 129 Pcol 121, 129
Periodic 37
PLATFORM 143 PLATFORM_FEC 143
Port 114, 115, 117, 121, 123, 129 Port 520 RIP 129
Port during 114
Port Number” 115, 117, 123 Ports including 129
PPP 9
following 118 PPP/IP Rx 117, 118, 123 PPP/IP Tx 117, 118, 123 PPP/IPCP Rx 116, 117, 118, 123 PPP/IPCP Tx 116, 117, 118, 123 PPP/LCP Rx 116, 117, 118, 123 PPP/LCP Tx 116, 117, 118, 123 PPP/Security Rx 116, 117, 118, 123 PPP/Security Tx 116, 117, 118, 123 Preferences Problems Involving IP Phones 120
Problems Involving Non-IP Phones 120 Program Files/Avaya/IP Office/Monitor 36 Programs 36, 121
Protocol 121, 140 displaying 129
Q
QSig 119 QSIG Line 119
R
Receive 115, 119, 143 Receive CRC 143 Receive1 119 ReceiverError 143 ReceiverError 844 143 ReceiverError ABCD 143 ReceiverError Codes 143 Recovery 140
Refer
IP Office Job Aid 114 Rem 121
Rem_port 121
Remote Site Data Connection Problems 117, 123 Requested circuit/channel 140
Requests 36, 121, 140 IP Office 129
Select File 36 Send 114, 115, 119 Send1 119
Seq 121
Service 116, 117, 123, 129, 140 Service Name” 116, 117, 123 Service” 116, 117, 122, 123 Set 129
CR 143
Logging Preferences 36 SH 143
Short Frame 143 Shortcuts 23 Shows 143
Simple File Transfer Protocol 129 Simple Mail Transfer 129 Simple Message Protocol 129 Small Community Network 129
Small Community Network signalling 129 Small Office Edition 143
SMP 129 Specific PC Making Calls
Locating 121 Specify 122, 140
Speech Calls Dropping 119 SQL Service 129
Src 121, 129 Stamp 21 Start 11
Status 114, 115, 116, 117, 119, 121, 122, 123, 124, 140, 143
Subnet 129 Sum 121 SYN 121 SysMonitor 143 System 114, 143 System password 16 System Rebooting 114
System/Error 114, 115, 116, 117, 119, 121, 122, 123, 124 System/Print 114, 115, 116, 117, 119, 121, 122, 123, 124, 143
System/Resource 114, 115, 116, 117, 119, 121, 122, 123, 124
System/Resource Status Prints 114, 115, 116, 117, 119, 121, 122, 123, 124
Using IP Office System Monitor Page 151 15-601019 Issue 06e (19 May 2015) IP Office™ Platform 9.1
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Index
These “Fast Ethernet Controller” 143 Time 33, 75
TR 143 Traces 121 Transfer 129
Transmission Control 129 Trivial File Transfer 129 Truncate Error 143 Type 36, 121, 140, 143 User Datagram 129
V
Version 2.1 143 Voicemail 129 Voicemail Server 129 VoIP 119
during 129 VoIP Extension 119 VoIP Line 119 WAN/WAN/Events 117, 123 WAN3s 117, 123
Wave 129 Windows 121
World Wide Web HTTP 121 World Wide Web-HTTP 129
Www.iana.org/assignments/port-numbers 129
Z
ZIP 37
Using IP Office System Monitor Page 153 15-601019 Issue 06e (19 May 2015) IP Office™ Platform 9.1
Comments on this document? [email protected]