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7 IMPLEMENTATION

NSW Kids and Families will work with providers, NSW Ministry of Health, HealthShare and the ‘Pillars’ to advocate for resources and attention to be focussed on priority solutions for children, young people and families.

7.1 IMPLEMENTATION APPROACH

The prioritisation of actions, and the timeframe for them, is informed by the following:

1. how closely aligned the solution is to the needs and expectations of kids and families in NSW;

2. whether the solution can build on or rests within existing strategies, implementation programs, infrastructure, technologies or applications; and

3. whether the solution has an existing funding stream or whether new funding is required.

Table 5 provides a full list of priority solutions with and timeframes around key activities, grouped by theme. Colour coding matches the summary figure (Figure 6) where:

 Green implies funded (either as a new system or part of an existing system/program);

 Yellow implies partly funded and further analysis is required as to whether a business case is needed; and

 Red implies not currently funded and a business case will be required.

Table 5: Prioritisation and timing of solutions activities, grouped by theme

SHARING INFORMATION ACROSS SECTORS OVER TIME TO SUPPORT INTEGRATED CARE

PROPOSED SOLUTION 2014 2015 2016

1. Improved access to information across local health districts through the use state initiatives such as the Shared eHealth Record and State Clinical Repository integration

Continue roll out of HealtheNet and associated infrastructure

Support proposals for State-wide implementation 2. Improved access to consumers and

providers to National programs such as the electronic Child Health Record and Personally Controlled Electronic Health Record

Review of consumer needs and connect providers across public and private sectors

3. Parental registration for a national ‘personally controlled’ ehealth record to support consumer managed care

Develop and roll out procedures for PCEHR and CeHR registration and linkage

4. Access to consumer health information

Review consumer health information needs Identify funding and implement enhancements 5. Clinician access to information resources

through the Clinical Information Access Program (CIAP)

Review and encourage CIAP

IDENTIFICATION AND SUPPORT OF INDIVIDUALS AND FAMILIES AT RISK

PROPOSED SOLUTION 2014 2015 2016

6. A platform to better inform and connect the circle of providers who respond to sexual assault, child abuse, neglect and family and domestic violence

Pilot project and develop business case for further refinement and roll out

7. Improved clinical decision support through an alerting and notification system

Development of a business case to consider options

Business case required

8. Health and developmental surveillance and screening systems

Review options through existing

systems

Implement options +/- develop business case

9. Social networking system Development of a business case to consider options

Business case required

10. A unique national identifier for every child in NSW

Implement IHI registration for all

newborns

Roll out IHI registration procedures across NSW

IMPROVED ACCESS TO, AND MATURITY OF, CLINICAL SYSTEMS

PROPOSED SOLUTION 2014 2015 2016

11. A world class Maternity EMR (electronic medical record) to support the delivery of maternal, pre- and post-natal care

Review

undertaken Part funded and urgent need to replace existing system

12. Electronic Medication Management

system in Children’s Hospital Westmead Implementation program in place Existing funded program

13. Improved consumer communication to better support care through appointment reminders

Development of a business case to consider options to enhance existing

PAS systems

Business case required

14. Mobile device strategy that describes the vision and roadmap to providing consumer and provider access to the required information anywhere and any time

Strategy in

PROVIDING INFORMATION TO SUPPORT POLICY DEVELOPMENT AND EVIDENCE-BASED CARE

PROPOSED SOLUTION 2014 2015 2016

15. Information to drive policy development and improvements in clinical practice

Make use of existing data returns and systems, develop information requirements, and establish information

service 16. Improved information management

through the development of data standards and dataset development, which are integrated into clinical records and workflow

Develop datasets and data standards

17. Information to evaluate monitor and improve services Develop EDW to support datasets and reporting Establish data reporting mechanisms

18. Supporting information management

tools and services Develop standard data extracts

Implement changes to existing systems

19. Access to best practice guidelines Review CIAP content specific content Develop K+F for CIAP

PROVIDING A FRAMEWORK FOR CLINICAL ENGAGEMENT AND INFORMATION GOVERNANCE

PROPOSED SOLUTION 2014 2015 2016

20. NSW Kids and Families participation in

eHealth and information governance Support the implementation of the State-wide governance framework for eHealth.

21. NSW Kids and Families encourage provider and consumer engagement in eHealth delivery programs

Develop and implement an engagement strategy, which leverages existing networks and approaches.

7.2 GOVERNANCE

The governance model that we will adopt is based on the following principles:

1. responsibility for delivery is shared between NSW Kids and Families, provider organisations and HealthShare NSW;

2. the NSW Kids and Families Executive Committee will have an oversight role, and NSW Kids and Families will develop policy and guidance to support delivery where required. NSW Kids and Families will also participate in State-level eHealth governance when this is established and establish functions to develop information requirements, datasets and data standards, particularly for State-level reporting; 3. HealthShare will have responsibility for operational delivery and management of eHealth solutions that

are part of their programs of work; and

4. NSW Kids and Families will work in collaboration with providers to ensure that localised eHealth Solutions meet business needs.

This means we will govern our eHealth Vision and Strategy by:

 pro-actively managing project priorities and dependencies at the Executive Committee level;

 approving all significant projects at the Executive Committee level following presentation of an appropriate business case and project terms of reference;

 integrating planning for the Information Services function with business unit planning;  formally signing-off new system requirements with the business units impacted; and  defining and reporting on operational service levels to measure performance.

NSW Kid's and Families Executive Committee will review progress against the eHealth Vision and Strategy every month, and review this eHealth strategy at least annually and, as required, update it to reflect changing business needs.

Each project initiated under the eHealth Vision and Strategy will required a business case, which provides the cost/benefit for each option and justification for the preferred solution. Business cases will be submitted to the NSW Kids and Families Executive Committee for approval. New projects will not proceed without executive support and identified capital and operational funding sources.

7.3 FUNDING

The implementation roadmap includes activities and systems that are planned for implementation over the next 3 years, and indicates broadly which are funded and which will require additional funding. However, definitive resource and cost estimates will be subject to further review.

Works already commenced or scheduled in this timeframe in the work plan (Appendix C) are funded, or expected to be funded within current local and state strategy.

Those projects and systems that are not funded will be subject to the development and approval of business cases. Business cases should consider the following values, developed through the consultation around this strategy, when considering options:

1. supported through committed leadership; 2. improves connectivity between services;

3. improves flexibility of care delivery and responsiveness to client needs; 4. supports ongoing monitoring and evaluation of outcomes;

5. State-wide application but reflects local values and diversity; 6. user friendly applications and technology;

7. provides reliable infrastructure; and

7.4 ROADMAP

The implementation road map (figure 6) summarises high priority activity that is planned as part of this strategy. Key points to note in interpreting the diagram are:

 governance and engagement underpin all activities;

 segments are grouped by the major themes in this document;  the concentric rings represent years with the inner rings being closer;  initiatives are indicated as circles or ellipses that span several years; and

 the colour of each circle or ellipse is indicative of the level of confidence in funding availability: the level of confidence being influenced by whether a system of program already exists and assumptions around the detailed scope of the solution. The colours are represented as follows:

 green implies funded (either as a new system or part of an existing system/program);  yellow implies partly funded and further analysis is required as to whether a business case is

needed; and

 red implies not currently funded and a business case will be required. Figure 6: Implementation roadmap

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