Logon /email remote install

The logon and email remote installation methods are very similar. They only vary in the way that the einstaller.exe agent is delivered to client workstations. ERA allows the agent to run via logon script or via email. The einstaller.exe agent can also be used individually and run via other methods (for more information, see the chapter Custom remote install ). The logon method works well for notebooks that are often used outside the local network. Installation is performed after they log onto the domain.

While the logon script runs automatically when the user logs on, the email method requires intervention on the part of the user who must launch the einstaller.exe agent from an email attachment. If launched repeatedly, einstaller.exe will not trigger another installation of ESET client solutions. For more information see chapter Avoiding repeated

installations .

For a step-by-step guide on how to export the ESET Installer to Folder / Logon Script, see this chapter .

Send ESET Installer via Email

First, select the type of the ESET Installer. ESET Security Products for Windows

1. Select a previously created package in the Package drop down menu. 2. Enter the email address of the recipient into the To field.

3. Optionally, you can edit the Subject and the Description of the email and then click Send to send the einstaller.exe agent to the user.

Uninstall ESET Security Products for Windows and NOD32 version 2

Using this type, you can uninstall all ESET Security products from the user`s computer. ESET Security Products for Android

Important: Before you proceed, read this chapter first.

1. Click ... near the Attachment field, then browse to the location where you saved your ESET Security product for Android (.apk file). Select this application and click OK.

2. Enter the email of the user, review or edit the information in the Subject and Description fields and click ... next to the configuration link. This will open the Configuration Link Settings window, where you can configure how the product connects to ERA.

Note: This link will configure the ESET Security product for Android, which needs to be installed (You can send a link with the installation file to the user, or you can send the application directly, as described in Step 1).

3. The Server and Port fields are predefined based on your current ERA Server. If there is a password required for the users to connect to the server, type it into the Password field. Otherwise, you can leave this field blank. If you use a password, the Add current SIM as trusted option must be selected. It is selected by default to prevent the mobile phone from being locked when trying to connect to the ERA Server. These basic settings will be sent to the client. For advanced settings (such as the update Username and Password), the client needs to be connected to the ERA Server and you can distribute these settings using a Policy .

Custom package

You can send a custom installation package (described here ) to a selected user.

4.2.3.1 Export ESET Installer to Folder / Logon Script

You can use a text editor or other proprietary tool to insert the line calling einstaller.exe into the logon script. Similarly, einstaller.exe can be sent as an email attachment using any email client. Regardless of the method used, make sure you are using the correct einstaller.exe file.

For einstaller.exe to launch, the currently logged in user does not necessarily have to be an administrator. The agent adopts the required administrator username/password/domain from ERAS. For more information, see the end of this chapter.

Enter the path to einstaller.exe in the logon script:

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of the Package to be installed.

2) Click next to Folder to select the directory where the einstaller.exe file is located and available within the network, and then click OK.

3) In the Share field, make sure that the path is correct or edit it if necessary.

4) Click … next to Script Folder to select the folder where the script is located and modify the mask if necessary (Files). 5) In the Files section, select the file into which the line calling einstaller.exe will be inserted.

6) Click Export to Logon Script to insert the line.

7) Location of the line can be modified by clicking Edit >> and saved by clicking Save.

Attaching the agent (einstaller.exe) to email:

1) Click Email… in the Remote Install tab and select the Type and name of the Package you wish to install. 2) Click To… to select addresses from the address book (or insert individual addresses).

3) Enter a Subject in the corresponding field. 4) Enter a message into the Body.

5) Select the check box next to Send compressed as .zip file if you wish to send the agent as a zipped package. 6) Click Send to send the message.

During the remote installation process, reverse connection to ERAS takes place and the agent (einstaller.exe) adopts settings from the Set Default Logon for Email and Logon Script Installations settings in the context menu.

The account under which the installation of the package is to be performed must be an account with administrator rights or, preferably, a domain administrator account. Values inserted in the Default Logon… dialog window are forgotten after each service (ERAS) restart.

4.2.3.2 Default logon

The Default Logon window lets you set the user credentials and domain information required to access your client computer on the network and manage the ESET product installed.

The required client data are: User name

Password

Domain/Workgroup

After you enter the data, press the Set Logon button to save the information on the server.

NOTE: If you see the The logon information is already stored on the server message in the Default Logon window, the settings have already been stored on the server. If you want to change the stored settings, click the Overwrite button and continue setting up the new logon information.