1/25 inch between lines
MAIL OWNER
I, the undersigned, an authorized representative of:
do hereby acknowledge that I have received and reviewed the NCOALink Mail Processing Equipment Information Package supplied to me by , an NCOALink MPE Data User Licensee. I also understand that the sole purpose of the NCOALink MPE service is to provide:
1. Mailpiece redirection (via re-addressing) due to customer moves for mailpieces that I have submitted to the Licensee for mailing;
2. A mailpiece correction service for my customer addresses that will be used for preparation of future mailings. The mailpiece facsimiles that I have submitted to the Licensee will be returned within 72 hours of processing, unless I authorize a longer time period in writing; or
3. Mailpiece address correction service in which mailpieces that obtain address correction information as a result of this process will be separated from my mailing and returned either in the form hardcopy or photocopied mailpieces and returned within 72 hours of processing by the Licensee, unless I authorize a longer time period in writing. The information provided to me for this service will be used for preparation of future mailings.
Furthermore, I understand that the NCOALink MPE process may not be used to create or maintain new movers’ lists.
LICENSEE
EXHIBIT C
NCOALink Mail Processing Equipment Data User Required Text Document
<<Licensee company name>> is a non-exclusive Licensee of the USPS® (United States Postal Service®) to provide NCOALink MPE processing.
MPE Data Users receive the full 18-month data set provided weekly under direct license from the USPS.
The full NCOALink file is a consolidated file of move information that on average contains approximately 160 million permanent changes-of-address (COAs) filed with the United States Postal Service (USPS). These COAs are retained on the file for a four-year period from the move-effective date and the file is updated weekly.
Before being added to the NCOALink file, the Old address supplied by the Postal customer must be ZIP + 4 coded. The New addresses must be ZIP + 4 coded and validated using the USPS’
proprietary database of actual delivery points. (NOTE: The delivery point database does not include NAMES or COA information.) Each delivery point confirmed New address is included on the NCOALink file. If unable to validate the New address, the NCOALink MPE process will indicate that a move exists but will not provide the undeliverable New address.
New address information is provided only when a match to the old name and address is attained. The typical profile of the New address information contained on the NCOALink file is as follows:
80.92% Forwardable moves containing delivery point confirmed New addresses – New address provided
1.18% Moves containing unconfirmed New addresses – New address not provided 13.80% Moved, Left No Address**
3.92% PO Box Closed**
0.18% Foreign Moves**
** The literal “NEW ADDRESS INFORMATION UNKNOWN” is provided in lieu of address information for Mailpiece Facsimile, Notification via Returned Mailpiece, DBCS and Flats processing only.
When possible, postal customers who move multiple times within the NCOALink time period are
“linked” or “chained” to ensure that the latest address is furnished when an NCOALink match is attained. This is not always possible if subsequent COAs are not filed in exactly the same manner as a COA filed previously (e.g., name spelling differences or conflicting secondary information).
The provision of change-of-address information is controlled by strict name and address matching logic. NCOALink MPE processing will only provide new address information when queried with a specific algorithm of the name and old address from a mailers’ mailpieces, which matches the information on the NCOALink Product. Data contained in and information returned by the NCOALink MPE process is determined by the name and move type (Business, Individual, or Family) indicated on a Postal customer’s Change-of-Address form.
The data contained within the NCOALink Product is comprised of approximately 40% family moves, 54% individual moves, and 6% business moves.
All matches made to the NCOALink file require a ZIP + 4 coded, standardized old address.
There are five separate and distinct services that may be provided to a mailer by the NCOALink MPE Licensee. These services fall under the NCOALink MPE Active mode of processing, in which address information is returned or sprayed on mailpieces only when there is updated COA information.
• Forwardable Mailpiece – Processing in which mailpiece redirection due to customer moves via the Licensee’s NCOALink Mail Processing Equipment.
• Notification Via Returned Mailpiece – Processing in which updated COA information is sprayed on mailpieces and returned to the mailer via hardcopy or photocopied
mailpieces.
• Mailpiece Facsimile – Processing in which updated COA information is sprayed directly on mailpiece facsimiles and returned to the mailer.
• DBCS (Delivery Barcode Sorter) – Processing of letter mail in which no COA information is sprayed on mailpieces. Mailpieces are outsorted to a bin designated for UAA mail and either returned to the mailer, destroyed or mailed at full rate.
• Flats – Flats processing in which mailpiece redirection due to customer moves via the Licensee’s NCOALink Mail Processing Equipment. Can be processed in the following modes: Forwardable Mailpiece; Notification via Returned Mailpiece; and Mailpiece Facsimile. If flat mailpieces are processed on equipment in which COA information is unable to be sprayed on the mailpieces, mailpieces are either returned to the mailer, destroyed or mailed at full rate.
The USPS has established a process called the “Rules Table.” This process will produce matches that otherwise would not be possible, i.e. JOHNY and JOHNNY.
All nickname possibilities are derived from a standard USPS nickname list. In considering alternate presentations of an input name and address do not match to the NCOALink file and alternative queries are attempted, any variations which obtain NCOALink matches may be provided to the NCOALink MPE customer for analysis, depending on the mode of processing.
When a match or a near match of an input name and address to NCOALink MPE Product is identified, a report of the standard NCOALink return codes may be provided by the MPE Data User, upon customer request. This report indicates the type of match made or the reason that a match could not be made.
MPE Data Users must offer the standard output format of the NCOALink MPE process to customers, if requested, with no file manipulation by the Data User.
NCOALink MPE processing has the potential to reduce returned mail, yet the USPS does not make any guarantees, express or implied, on the reduction of such mail. Thus any costs associated with returned mail are the Licensees’ and/or their customers’ sole responsibility.
An NCOALink MPE customer with questions about the specific results returned from an NCOALink MPE process must first contact the processor for explanation and resolution.
Prior to the processing of NCOALink MPE data, every customer must have completed and returned to their NCOALink MPE Data User Licensee the “NCOALink MAIL PROCESSING
EQUIPMENT PROCESSING ACKNOWLEDGEMENT FORM” provided to them by their Licensee. It is inappropriate to misrepresent any of the information on the form. Punitive action will be taken by the USPS if the customer or licensee is found to have knowingly supplied false information. Depending on the severity of the offense, actions may include litigious or even criminal charges being brought against the offender.
The following trademarks are owned by the United States Postal Service®: CASS, NCOALink, United States Postal Service, USPS and ZIP + 4.