Maintenance Execution

Business Background

Maintenance Execution allows you to perform planned and unplanned maintenance tasks. Maintenance planners can carry out preliminary costing, work scheduling, material provisioning, and resource planning. They provide maintenance workers with job lists so that they have easy access to all maintenance-related information. This leads to increased efficiency and productivity. Maintenance workers can review the jobs assigned to them and carry out the required maintenance work based on the tasks and operations in the order. While confirming that they have finished the job, they can enter measurement readings, which the system records in measurement documents.

Key Features

The following features support you with this process:

Table 48:

Key Feature Use

Reporting a Malfunction Using Notifications

As a maintenance planner or worker you can report a malfunction or a problem at a techni­

cal system by creating a notification in which you specify the technical object, describe the malfunction, and enter the activities to be performed. Hierarchical structure lists support you in specifying the technical object and provide you with information about assigned ma­

terials and components. You can enter breakdown information, describe the damages and causes, and enter tasks and activities. By choosing the appropriate codes for describing the damages and malfunctions as well as what caused the damage, you ensure that issues can be entered in a standardized way and therefore be evaluated automatically. Having completed your work, you can confirm the time spent on each activity. To add further in­

formation, you can upload and attach documents to the notification.

You can print out the shop paper of the notification physically or virtually on the job card and by doing so, transfer the notification to the job list.

Planning and Executing Mainte­

nance Work Using Maintenance Orders

When a malfunction is detected, the maintenance planner can use a maintenance order to detail out the maintenance tasks that are to be performed on the technical object. As a planner, you can create a maintenance order for a specific notification or create the main­

tenance order directly with or without reference to an existing order. When creating or changing a maintenance order, you can either assign existing task lists and notifications or create new ones for the order.

In the maintenance order, you provide all the information needed to plan and execute the maintenance work. That includes start and finish dates, location information, planned ma­

terials and production resources/tools. The system supports you in finding the relevant technical object, choosing the required materials and checking their availability, scheduling the job, and determining the costs:

● You can specify the technical objects using a hierarchical list.

● You can choose the required materials using a catalog. When you plan materials for executing order operations, you can display whether the materials planned for the op­

eration are available on time and in sufficient quantity.

● After you have planned an order with all its operations and components, you can use the scheduling function to determine the actual execution dates, the capacity require­

ment needed to execute the order, and the date on which a particular material should be available.

● You can determine costs and run cost simulations.

For inspection rounds, you can enter technical objects and assemblies at operation level and assign measuring points as production resources/tools to the technical objects. To add further information, you can upload and attach documents to the order.

You can print out the shop paper of the maintenance order physically or virtually on the job card and by doing so, transfer the order to the job list.

Key Feature Use Processing and Confirming Main­

tenance Jobs

Job lists and confirmation lists support maintenance workers in processing and confirming maintenance jobs.

● Job lists provide a list of maintenance jobs to be carried out, as well as crucial informa­

tion for each job at a glance, such as the urgency, start and end dates, and assigned work center. You can configure job lists so that they reflect how work is organized in your particular organization and therefore only contain the jobs that are relevant to you.

● Confirmation lists contain all the planned maintenance jobs that can be confirmed. As a maintenance worker, you can check the planned job data and confirm or adjust it.

That includes the time you spent on the job and the materials you consumed as well as the activities you performed and the measurement readings. Depending on how con­

firmation is done in your company, you can configure different confirmation lists.

As a maintenance worker, if you fix a problem at a technical system, you can also confirm this unplanned job and enter all the required data after having finished your work. You then can enter the time spent and the required materials, write a long text and, if necessary, cre­

ate an activity report. The system automatically creates an order and - if an activity report exists - a notification, sets the order and notification to technically completed, stores the time confirmation, and posts a goods issue for the order. You can also confirm unplanned jobs while working in the Asset Viewer.

Accessing Context-Sensitive In­

formation

In maintenance notifications and orders you can open quickviews and side panels to gather further information.

Quickviews appear as separate popups when you hover over an object, and provide rele­

vant information about the assigned notification or order, technical objects, materials, ac­

tivities, statuses, and long texts.

You can open preconfigured side panels in a separate screen area and display context-sen­

sitive charts and data, such as context-sensitive master data or information about vendors and customers. You can enhance the side panels to meet your requirements, thereby specifying which information you want to have displayed in the side panel.

Processing Maintenance Docu­

ments in the Order and Notifica­

tion Information Center

The Order and Notification Information Center is a central point of access to several work­

lists that you can use for processing all your notifications and orders. You can access work­

lists for notifications, orders, and order operations, or use the combined Order and Notification List. The worklists allow you to display and process all maintenance notifica­

tions and orders that match the selection criteria in the query you have defined. You can configure the list layout, sort table columns, and create filters. In addition, you have the op­

tion of displaying table columns for monitoring critical dates and costs, whose colors help you detect issues.

Furthermore, the lists enable you to change the status of orders and notifications and pro­

vide a mass data change function. In the combined Order and Notification List, you can also display the assignments of notifications to orders.

Key Feature Use Selecting Spare Parts and View­

ing Visual Instructions in Mainte­

nance Orders

With the SAP 3D Visual Enterprise Viewer, you can use functions to visualize technical ob­

jects, spare parts, and instructions. 2D and 3D model views as well as animated scenes make critical maintenance processes such as finding the spare parts you need and carry­

ing out maintenance tasks quicker and easier. Users can only display the 2D images and 3D scenes that have been published within their company.

While working in a maintenance order you can select spare parts from a 2D or 3D model view and copy them to the spare parts list. You can also watch visual instructions on how to carry out your maintenance tasks. Visual instructions can be animated 3D scenes that vis­

ualize each and every maintenance step at operation level, for example. If you have set up the conversion accordingly, you can even convert the visual instructions assigned to a maintenance order to PDF format, use them on job cards, and print them out.

Viewing Relationships between Maintenance Objects in the Asset Viewer

The Asset Viewer is a display tool that enables simple navigation through complex object relationships and flexible navigation within and between objects. You can also view and navigate through the hierarchical structure of technical objects.