The activities conducted by 9-1-1 Authorities are sometimes affected by existing statutes in other non-9-1-1 sections of State code. As States move forward with NG9-1-1, it is critical that these non-9-1-1 statutes facilitate a smooth transition to NG9-1-1, and do not create barriers to implementation. Several essential issues, their related statutes and their relevance to 9-1-1 are provided in this section.
Mediation, arbitration, and contested matters
The State should provide dispute resolution and mediation services on technical or operational matters involving the State 9-1-1 office and regional or local entities, and other State entities.
Depending on existing State structures, legal authorities, and contracts, the State 9-1-1 office may have a role in vendor contract mediation or arbitration proceedings, and/or may initiate actions on contested matters before applicable Federal and/or State regulatory authorities and courts. In other cases, existing State agencies may have the authority to mediate, arbitrate, and settle State 9-1-1 office disputed actions.
Emergency medical dispatch
The State should support and promote the provision of pre-arrival instructions (also referred to as emergency medical dispatch or EMD) by 9-1-1 call takers to initiate emergency treatment before the arrival of Emergency Medical Services. Examples of model legislation specific to the adoption of EMD are included in General References - Appendix A. See Model EMD Legislation references in Appendix A for further details regarding emergency medical dispatch standards and requirements.
Resource sharing
As a system of systems, NG9-1-1 will connect 9-1-1 centers across the State and ultimately facilitate communication among 9-1-1, first responders, and the broader public safety community, within the State and nationwide. State legislation or regulation that specifically restricts access to services or information to certain communication providers or public agencies, limits 9-1-1 funding sources to certain technology specific service providers, or that prohibits the use of other public funding sources for 9-1-1 services, may ultimately create barriers to the seamless provision of emergency services. State legislation should facilitate resource sharing among public safety communities and facilitate intergovernmental cooperation. Regulations that limit resource sharing, information sharing, and services access should be updated.
Additionally, States may consider a process for addressing and funding the infrastructure needs of localities or regions with low 9-1-1 funding levels (often rural/remote/tribal areas). To realize the full benefits of NG9-1-1, all PSAPs must provide comparable services across the State.
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Appendix A: General References
Federal Communications Commission, Communications Security, Reliability and
Interoperability Council, Working Group 4B. (2011, March). Transition to Next Generation 9-1-1 Final Report. http://transition.fcc.gov/pshs/docs/csric/CSRIC-WG4B-Final-Report.pdf National Academies of Emergency Dispatch. (2001). Model EMD Legislation.
www.emergencydispatch.org/sites/default/files/downloads/EMDStatute.pdf National Association of State 9-1-1 Administrators. (2008, July). Model State
9-1-1 Plan. Vienna, VA: LR Kimball and Associates and the National Association of State 9-1-1 Administrators. https://www.911resourcecenter.org/code/ContentDetail.aspx?ContentID=333 National Emergency Numbers Association NG Partner Program. (2010, March). Next
Generation 9-1-1Transition Policy Implementation Handbook. Arlington, VA: National Emergency Number Association. http://www.nena.org/?NGPPPolicyTransHndbk NENA NG Partner Program. (2007, March) Funding 9-1-1 Into the Next Generation: An Overview of NG9-1-1 Funding Model Options for Consideration. Arlington, VA: National Emergency Number Association.
http://www.nena.org/?NGPP_911FundingRpt
Public Law No. 106-81, Wireless Communications and Public Safety Act. October 26, 1999.
www.govtrack.us/congress/billtext.xpd?bill=h106-438
Public Law No. 110-283, New and Emerging Technologies (NET) 911 Improvement Act of 2008. July 23, 2008. www.govtrack.us/congress/billtext.xpd?bill=h110-3403
Public Law No. 112-96, Middle Class Tax Relief and Job Creation Act of 2012. February 22, 2012. www.gpo.gov/fdsys/pkg/PLAW-112publ96/pdf/PLAW-112publ96.pdf
9-1-1 Office (2009, February). NG9-1-1 Transition Plan. Washington, DC: Department of Transportation. http://www.its.dot.gov/ng911/pdf/NG911_Transition_PlanFinal.pdf
Weiser, P., Hatfield, D., & Bernthal, B. (2008). The Future of 9-1-1: New Technologies and the Need for Reform. Journal of Telecommunications and High Technology Law. Vol. 6, No 2, pp.
213-292. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1146803
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Appendix B: 9-1-1 Revenue and Fund Distribution Resources
Federal Communications Commission, Communications Security, Reliability and
Interoperability Council, Working Group 4B. (2011, March). Transition to Next Generation 9-1-1 Final Report. Washington, DC: Author. http://transition.fcc.gov/pshs/docs/csric/CSRIC-WG4B-Final-Report.pdf
NENA NG Partner Program. (2010, March). Next Generation 9-1-1Transition Policy Implementation Handbook. Arlington, VA: National Emergency Number Association.
http://www.nena.org/?NGPPPolicyTransHndbk
NENA NG Partner Program. (2007, March). Funding 9-1-1 Into the Next Generation: An Overview of NG9-1-1 Funding Model Options for Consideration. Arlington, VA: National Emergency Number Association.
http://www.nena.org/?NGPP_911FundingRpt
9-1-1 Office. (2009, February). NG9-1-1 Transition Plan. Washington, DC: Department of Transportation. http://www.its.dot.gov/ng911/pdf/NG911_Transition_PlanFinal.pdf
Weiser, P., Hatfield, D., & Bernthal, B. (2008). “The Future of 9-1-1: New Technologies and the Need for Reform” Journal of Telecommunications and High Technology Law. Vol. 6, No 2, pp.
213-292. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1146803
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Appendix C: Guidelines for State NG9-1-1 Legislative Language:
Stakeholders Forum Was Attended by Representatives of the Following Organizations:
• 9-1-1 Industry Alliance
• Association of Public Safety Communications Officials International
• Bexar Metro 911 Network District
• Booz Allen Hamilton
• CTIA – The Wireless Association
• E9-1-1 Institute
• Federal Communications Commission
• Intrado Inc.
• L. Robert Kimball & Associates (now called L. R. Kimball)
• National 9-1-1 Program, NHTSA
• National Association of State 9-1-1 Administrators
• National Association of State Chief Information Officers
• National Conference of State Legislatures
• National Emergency Number Association
• National States Geographic Information Council
• Texas 9-1-1 Alliance
DOT HS 811 688 November 2012
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