The system password will be requested. Enter it and click OK

10.The bin files required are transferred to the system and stored in temporary memory.

11.Once all the files have been transferred, the upgrade wizard will prompt whether it okay to proceed with the upgrade process. Select Yes to continue.

12.Each module being upgraded will delete its existing core software, restart and load the new software file that was transferred. This process may take several minutes for each unit. Do not cancel or close the upgrade wizard while this process is running.

13.Following the upgrade check that the upgrade wizard now shows that the selected units and modules have upgraded. It may be necessary to select Refresh to update the information in the upgrade wizard display.

IP500 Basic Installation: Upgrading the Core Software

5.11 Check the CPU LED

During normal operation, the CPU LED on the rear of the IP500 control unit should be green.

• Note

New IP Office 500 control units are supplied with a base software level of 4.0.0. The CPU LED on these units will flash red until the unit is upgraded to the required level of released IP Office core software.

Normal Power On Sequence

When power to the control unit is switched on, the normal sequence for the CPU LED is as follows.

1. Steady Red for 3 seconds 2. Off for 10 seconds

3. Flashing alternate red/green for 4 seconds.

4. The LED should be steady green following successful start up. Note that the IP500 cards on the front of the control unit may still be going through their own start up process.

• Flashing RED

A flashing red CPU LED at this stage indicates an error. The most likely cause is a missing Feature Key card.

5.12 Check the Card LEDs

On all IP500 base cards, LED 1 is used to indicate general status. Okay status is indicated by a flash every 5 seconds.

When a trunk daughter card is fitted, LED is used to indicate the general status of that card. Okay status is indicated by a flash every 5 seconds.

IP500 Analog Phone Base Card Analog Extension Ports (1-8)

• LED1 only is used.

LED1 is used for card status:

• Red On - Error

• Red Flashing - Initializing.

• Red Flash every 5 seconds - Okay.

IP500 Digital Station Base Card Digital Station Ports (1-8)

• Green On - Phone detected.

LED1 is used for card status:

• Red On - Error

• Red Flashing - Initializing.

• Red Flash every 5 seconds - Okay.

IP500 VCM Base Card

• LEDs 1 to 8 are unlabelled. They are used to indicate voice compression channel usage. Each LED lit represents 12.5% of the available voice compression channel capacity in use (total card capacity rather than licensed capacity).

• LED1 is used for general card status. Flash every 5 seconds = Okay.

IP500 Trunk Daughter Cards

Daughter Card Ports (9-12)

The LED's for ports 9 and 10 are used as follows:

• Off: No trunk present/Analog - Idle.

• Green on: BRI/PRO trunk present.

• Green flashing: Trunk in use.

• Red/Green Fast Flash (port 9) or Green Fast Flash (port 10):

Alarm indication signal (AIS) from the PRI trunk remote end.

• Red with Green Blink (port 9) or Green Blink (port 1):

PRI Port in loopback mode (set through IP Office System Monitor).

• LED 9 is also used for daughter card status. Flash every 5 seconds = Okay.

IP500 Basic Installation: Check the Card LEDs

5.13 Receiving the Configuration

The process here applies to systems running IP Office 3.2 and higher.

Objective - Receive a configuration from an IP Office running IP Office 3.2 or higher software.

Information Required

• o Service User Name and Password

The defaults for full configuration access are Administrator and Administrator.

However these should have been changed as part of the installation process, see Configuring Security Settings.

Procedure: Receiving the Configuration

1. Select Start | Programs | IP Office | Manager.

2. Click in the main toolbar or select File | Open Configuration from the menu bar.

3. The Select IP Office window appears. After a few seconds it should list the control unit that is being setup. The default name used is the control units MAC address.

• If the system required was not found, the address used for the search can be changed. Enter or select the required address in the Unit/Broadcast Address field and then click Refresh to perform a new search.

4. Click the check the box next to the system and then click OK.

5. The name and password request is displayed. The name and password must match one of those setup through the security settings. The default name and password for full configuration settings access is Administrator and Administrator.

6. Successful receiving of the configuration is shown by the full configuration tree being shown in the left-hand panel.

With no configuration loaded the navigation pane shows just BOOTP and Operator entries.

IP Office Default Settings

The following are the basic default configuration settings for an IP Office system.

System Name MAC address of the control unit.

System Password password

License Server IP Address 255.255.255.255

LAN1 LAN1 LAN2/WAN

IP address 192.168.42.1. 192.168.43.1

IP Mask 255.255.255.0 255.255.255.0

DHCP Mode Server Server

No of DHCP IP Addresses 200. 200.

• Extensions and Users

A user is automatically created for each physical extension port detected in the system. Users are assigned extension numbers starting from 201. User names take the form Extn201, Extn202, ....

5.14 Adding Licences

32-Character license keys strings are used to activate various IP Office features. These keys are uniquely based on the feature being activated and the serial number of the Feature Key dongle installed with the IP Office system.

The IP500 uses licenses in the same way as other IP Office systems. However there are some licenses that are specific to the IP500 Office control unit and may be required during installation to ensure the systems correct operation.

• IP500 Voice Networking

If IP trunks are required for voice networking between the IP Office and other systems, IP500 Voice Networking licenses are required. IP500 Standard/Professional Edition

• VCM Channels

Each IP500 VCM base card only support 4 voice compression channels unlicensed. Any additional channels available on the card must be licensed by adding IP500 VCM Channels licenses

Licenses can be added individually to the IP Office's configuration. However the licence key file provided by Avaya from their license ordering web site generates a License.csv file containing all the ordered licenses. That file can be imported into the configuration.

Parts and Equipment Required

• o License Keys Documentation

Ensure that the Feature Key dongle serial number used to generate the license keys matches that of the Feature Key dongle installed and that all the licenses required have been included.

Importing a License.csv File

1. Copy the License.csv file to the Manager PC.

2. Start Manager and receive the IP Office system's configuration.

3. Select File | Import/Export | Import... .

4. Click the button next to Look In and browse to and select the folder containing the license file.

5. The file should be listed as Available along with an indication of the number of licenses it contains. Select the check box next to the file name and then clock OK.

6. Click on to send the configuration back to the IP Office.

7. Use Manager to receive the configuration again and check that the status of the licenses. They should now be Valid.

Manually Adding Licenses

Use this process to individually copy and paste license keys into the configuration. Cutting and pasting removes any errors that may be caused by the incorrect typing of any license key.

1. Start Manager and receive the IP Office system's configuration.

2. Select License.

3. To add a license, click and select License. Enter the new license and click OK.

4. The Status of the new license should show Unknown and name the license as expected. If its Status is