Indicator 7.1 Leadership of University Council and Administrators at All Levels (OHEC 7.1)
Type of Indicator Process
Standard Criteria
1. The University Council or the School’s Committee performs all its duties required by law or regulations and carries out self-assessment according to predetermined criteria.
2. The administrator has vision and directions and convey them to the personnel at all levels, and is able to formulate a strategic plan. Information is used as basis of operations and university development.
3. The administrator monitors, follows up and assesses the performance results, as well as communicates the plans and performance results of the University or the School to the personnel.
4. The administrator supports the personnel’s participation in management and empowers them to make a decision where appropriate.
5. The administrator provides knowledge and promotes personnel development in order to enable them to achieve the University’s or the School’s objectives at their full potential.
6. The administrator administers with the principles of good governance, taking into account the interests of the University or the School and the stakeholders. 7. The University Council or the School’s Committee assesses the University’s or
the School’s administrative performance and the administrator uses the results of assessment for improving the administration.
Scoring Criteria
Score 1 Score 2 Score 3 Score 4 Score 5
Remark
- Principles of good governance include (1) effectiveness, (2) efficiency, (3) responsiveness, (4) accountability, (5) transparency, (6) participation, (7) decentralization, (8) rule of law, (9) equity, (10) consensus oriented.
- University level : University Council - School level : School’s Committee
Indicator 7.2 Institutional Development towards a Learning Organization (OHEC 7.2)
Type of Indicator Process
Standard Criteria
1. The knowledge to be acquired and the knowledge management objectives are set in accordance with the University’s strategic plan in terms of production of graduates and research.
2. Target personnel to be given knowledge and skill development in production of graduates and research specified in Item 1 are identified.
3. Tacit knowledge gained from direct experience is shared and exchanged in order to identify good practices from the knowledge specified in Item 1 and is disseminated to the personnel identified in Item 2.
4. The knowledge specified in Item 1 from individuals and learning resources is developed into good practices, stored and disseminated as explicit knowledge. 5. Good practices gained from explicit knowledge and tacit knowledge from
knowledge management in the current or previous academic year are applied to actual work.
Scoring Criteria
Score 1 Score 2 Score 3 Score 4 Score 5
Indicator 7.3 Information System for Management and Decision-Making (OHEC 7.3)
Type of Indicator Process
Standard Criteria
1. There is an information system plan.
2. There is an information system for management and decision-making covering the University’s missions in teaching-learning, research, administration and finance. The system can also be used for quality assurance.
3. The users’ satisfaction with the information system is assessed.
4. The results of assessment are used for improving the information system.
5. Information is sent through the network of external agencies (units) involved as required.
Scoring Criteria
Score 1 Score 2 Score 3 Score 4 Score 5
1 item 2 items 3 items 4 items 5 items
Indicator 7.4 Risk Management System (OHEC 7.4)
Type of Indicator Process
Standard Criteria
1. There is a committee or working group appointed to manage risks. The committee must consist of high-level administrators and representatives of all units responsible for the University’s or the School’s core mission.
2. There are analyses and identification of risks and risk factors that cause risks in at least three aspects of the university’s or the School’s context, e.g.
¾ Risk in resources (finance, budget, information technology systems, buildings)
¾ Risk in policies, rules, and regulations
¾ Risk in operation, such as risk in program management process, research management, work system, quality assurance system
¾ Risk in personnel and good governance, especially ethics of lecturers and staff
¾ External risk
¾ Other risks within the university’s context
3. There is a process to assess the opportunities and impact of risks and to prioritize risks as analyzed in Item 2.
4. There is a management plan for high-level risks and the plan is implemented. 5. The implementation of the plan is followed up, assessed and reported to the
University Council or the School’s Committee at least once a year.
6. The results of assessment and recommendations from the University Council or the School’s Committee are used for adjusting the plan or analyzing risks in the following year.
Scoring Criteria
Score 1 Score 2 Score 3 Score 4 Score 5
1 item 2 items 3 or 4 items 5 items 6 items
Remark
University level : University Council School level : School’s Committee
Indicator 7.5 University Council’s Performance in Compliance with Roles and Responsibilities (ONESQA 12)
The University Council’s performance in compliance with their roles and responsibilities is evaluated using the following criteria:
1. The University Council fulfills all the duties and responsibilities specified in the Higher Education Institutions Act.
2. The University Council sets up strategies and directions, and monitors the policies, rules and regulations.
3. The University Council follows all the rules and regulations of immediate supervisor and organizations concerned.
4. The University Council monitors and follows up the performance of the administrators.
5. The University Council implements all the 10 principles of good governance.
Scoring Criteria
The University Council's evaluation score out of 5 (Evaluation is done only at the university level.)
Remark
Principles of good governance include (1) effectiveness, (2) efficiency, (3) responsiveness, (4) accountability, (5) transparency, (6) participation, (7) decentralization, (8) rule of law,
(9) equity, (10) consensus oriented.
Indicator 7.6 University Administrators’ Performance in Compliance with Roles and Responsibilities (ONESQA 13)
Type of Indicator Process
Scoring Criteria
The administrator’s evaluation score out of 5 given by the committee appointed by the University Council.
Administrator at the university level : Rector