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Running the PBX Setup Utility

In document Key Voice Voice Processing (Page 62-66)

Administrator Application (DBA) from a Networked PC

3. Running the PBX Setup Utility

Even if the VP system software is pre-installed on the system before it is shipped to you, you must run the PBX Setup utility (also referred to as the First Time Setup utility) so you can configure certain installation parameters for each specific customer’s site. Use the following procedures to run the PBX Setup utility using the VP system screen interface.

(If you installed a kit VP system using procedures in section 21, you ran the PBX Setup utility during the kit system installation. Therefore, you can skip this section.)

The procedure you use to run the Setup utility depends on whether you are working with a DOS-based VP system or an NT-based VP system.

Note: For procedures on running the PBX Setup utility through the teleparameter feature, see section 11.

To run the PBX Setup utility on DOS-based VP systems:

1. If the VP system has pre-loaded and is running on-screen, exit to a DOS prompt by pressing <Ctrl>- <Esc> then <Enter>.

2. To switch to the VM directory, type CD\VM then press <Enter>. 3. To invoke the Install program, type INSTALL then press <Enter>.

4. When the main Install menu displays, use the ↓ key to highlight FIRST TIME SETUP then press <Enter>. 5. When prompted, type C:\VM then press <Enter> to indicate the directory in which the VP system is

installed.

6. The system warns that it may overwrite some changes to the database. To continue, press <Y>. 7. At the system prompt for the number of digits in the extension numbers, enter the appropriate number

then press <Enter>. At the system prompt to confirm your entry, press <Enter>.

8. A list of telephone systems displays. Note that you can use the <PgUp> and <PgDn> keys to scroll through all available selections. Enter the number corresponding to the telephone system with which you are working, then press <Enter>. If the phone system is not on the list, select option

0 DON’T KNOW (OR UNLISTED) then press <Enter>.

9. The system prompts you to confirm your selection. To continue, press <Y>. 10. At the system prompt regarding message waiting lights, press <Y>.

11. The system prompts you to indicate the number of telephone lines connected to the VP system. Enter the appropriate number , then press <Enter>.

12. The system prompts you for the number of digits you want to use in mailbox passwords. Indicate the number of digits subscribers are to use, then press <Enter>. (You may want to consult the system supervisor, in case he/she has a digit-length preference.)

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13. The system prompts you to confirm your selection. To continue, press <Y>.

14. The system prompts you to automatically create mailboxes at this point. Though you may elect to create mailboxes now, we strongly recommend that you select No, so you can first make any necessary modifications to the prototype mailbox, which serves as a template for creating mailboxes. By properly setting up the prototype mailbox, you simplify the number of adjustments you must make to refine the mailboxes for each user. To continue without setting up mailboxes at this time, press <N>.

15. Depending on the phone system you selected, you may be prompted for additional information. Enter the appropriate responses.

16. The system prompts you to use U.S. Daylight-Savings Time. To have the system automatically adjust the clock so it accommodates Daylight-Savings Time for the next 10 years, press <Y>. If you do not want the system to automatically adjust for U.S. Daylight-Savings Time, press <N>.

17. The main Install program screen displays. To continue, select Exit then press <Enter>.

18. The Install program must re-boot the VP system to make the changes indicated. Press <Y> when the system displays the re-boot prompt. After the system reboots, the Line Status screen displays.

To run the PBX Setup utility for NT-based VP systems running version 10.x and higher:

1. Shut down the VP system if it is running by stopping the KVT Voice Mail Manager service. For procedures, see section 2.5. Do not shut down the KVT Database Server or KVT FTP Server service, however, as the procedure in section 2.5 instructs. (The KVT Database Server service must run for the PBX Setup utility to function.)

2. From the Windows NT desktop, double-click on the PBX SETUP icon. 3. From the WELCOME screen that displays, click on the Next button.

4. On the SELECT PBX TYPE screen, highlight the phone system with which this VP system is being installed. Use the scroll bar to view all available options. Once you highlight a system, click on the Next button to continue.

5. On the EXTENSION LENGTH screen, indicate the maximum number of digits to be used in phone system extensions. To continue, click on the Next button.

6. On the PASSWORD LENGTH screen, indicate the maximum number of digits subscribers are to use in mailbox passwords. To continue, click on the Next button.

7. On the UNIFIED MESSAGING AND VCM screen, check the Use Unified Messaging box if at least one subscriber will be using Unified Messaging. If you check this box, enter in the IP ADDRESS field the IP address of the VP system PC on the network. (Note that the VP system must be assigned a static IP address. You can check the IP address by selecting Control Panel from the Start button at the bottom left of the VP system PC screen, then selecting Network tab / Protocol / TCPIP/ Properties.) Also, select the PLAY E-MAIL HEADERS checkbox if you want the system to voice the e-mail header information when e-mails are voiced to subscribers over the telephone. Header information includes that listed in the FROM, TO, and DATE e-mail form fields.

Note that when you check the Use Unified Messaging box, the Use VCM box is automatically

selected and cannot be de-selected. (The Use VCM box permits functionality also used by the unified messaging feature.)

If you are not setting up the system with the unified messaging feature, but at least one subscriber will be using the VCM feature, check the Use VCM box.

To continue, click on the Next button.

8. If you did not select a Comdial phone system, skip this step and the next. If you selected a Comdial phone system, at the prompt, indicate whether you want to use LCD and Record Call features as discussed on the screen. Also indicate whether all mailboxes will use a serial link to control message waiting lamps and whether the site is using PCIU devices with the VCM feature by checking or un- checking the boxes provided. To continue, click on the Yes button.

9. If you selected a Comdial phone system, indicate the extension number associated with each voice mail port on the system. Once you specify an extension number for every port, click on the OK button to continue.

10. On the CONFIRM SETUP INFORMATION screen, review the selections you made. To change a selection, click on the Change button and follow the prompts. Once all selections are acceptable, click on the Finish button.

11. On the PBX SETUP COMPLETE screen, select the OK button to continue.

12. You must re-start the VP system PC to invoke the changes you made. Select the option YES, I WANT TO RESTART MY COMPUTER NOW, then click on the Finish button. The PC reboots, and the VP system is started.

INSTALLATION AND MAINTENANCE MANUAL 4/00

In document Key Voice Voice Processing (Page 62-66)