Setting Up SysTrack Web Services
3. Select the Visualizers tab. This tab allows you to enable the Enterprise and Desktop Visualizer processes
Ensure that the Visualizer Enabled check boxes are checked for Enterprise Visualizer and Desktop Visualizer. (SysTrack Resolve is enabled by default.)
4. The Windows Desktop role (the default role) enables the Child System's View data to be condensed for the Enterprise and Desktop Visualizers. Refresh the SysTrack Enterprise and Desktop Visualizers by right-clicking on the Master System in the SysTrack Tree and selecting Refresh Visualizers Now from the resulting menu.
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5. For the SysTrack vScape web application to function correctly, you must also set up the connection to the VM Management (VCenter/SCVMM) server(s).Deployment Credentials and Methods.
a. Open the Deployment menu, and then select Deployment Credentials and Methods from the resulting list.
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b. On the Manage Deployment Credentials screen, select the Virtual Machine Managers tab, and then click the Add button.
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c. Using the resulting Administrative Credentials screen, select the Credential Type. Enter the server's System Name, the User ID, Password, and then Confirm the password. Click OK.
d. Click Test to confirm that the connection to server works.
e. Click OK on the Administrative Credentials screen to return back to the main screen.
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f. The Child Systems will need to read the updated configuration before they begin pulling host information. Configurations are read once every 24 hours by default. Right-click on a Child System and select Read Configuration Now from the list to send the new configuration to the Child System database immediately.
This will complete the setup of SysTrack Web Services in SysTrack Deploy. The SysTrack Web Services allow SysTrack Web Applications (described in the following table) to be opened and run on systems in the SysTrack Tree.
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SysTrack Web Applications
Description
App Vision Provides a web-based interface for comparing real-time application performance data across a system or enterprise. Real-time data is updated every 10 minutes and includes CPU and memory.
Ask SysTrack A workspace analytics insight engine integrated into SysTrack web-based products and powered by IBM Watson that finds answers using natural language queries.
Configure Web-based interface for managing the SysTrack Agent including, Roles, Profiles, Configurations, Tools Access Security, Privilege Sets and Groups.
Enterprise Visualizer A module in SysTrack Visualizer that measures and reports on the quality of the end user experience -– providing a CIO perspective, by delivering a real time, C-level picture of what is happening within key organizational groups and across the entire desktop landscape.
Community Visualizer A module in SysTrack Visualizer that allows you to compare your systems' data with SysTrack industry averages. This feature will only be made accessible to SysTrack Community subscribers.
Desktop Visualizer A module in SysTrack Visualizer that measures and reports on the quality of the end user experience, and provides an IT Manager perspective of specific systems and users and in-depth problem diagnostics.
Persona Visualizer A module in SysTrack Visualizer that provides abstract models of real users based on work patterns, behaviors and tools of actual users in the environment to allow IT to distill users down to a manageable number of user types and understand what a persona requires from a hardware, security, and software perspective.
Risk Visualizer A module in SysTrack Visualizer that provides views to assist in identifying areas of potential security risk including details of application configurations and inventory, hardware, and systems configurations, and installed packages.
Server Visualizer A module in SysTrack Visualizer that presents metrics relevant to the various servers in an organization and allows the analysis of capacity, usage, and performance.
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SysTrack Web Applications
Description
Virtual Infrastructure Visualizer
Provides information on how virtual hosts are performing. Key data points are provided to analyze host usage and understand which hosts are over/under utilized with the organization.
Resolve Provides heightened visibility into physical and virtual user desktops to allow IT to quickly diagnose and resolve problems.
Transform Generates real-time, dynamically updating analytics, reporting dashboards and workflow to facilitate management of transformation projects from initial design/architecture through steady state.
Operations Provides a high-level view and complete drill-down of all alarms across the enterprise.
Details of other performance metrics are available via drill down to SysTrack Resolve.
vScape Presents the health status of all managed systems in a dashboard format, showing multiple systems at once in a color-coded display that is updated in real-time.
Image Planner Provides a blueprint for implementation of VDI desktop pools and golden images for non VDI environments. Analyzes actual application license demand by tracking the use of application packages by users.
Dashboard Provides customized views of real-time data, offering insights into SysTrack data as well as external databases. Dashboards are created using the SysTrack Dashboard Builder.
SysTrack dashboards can be viewed from the SysTrack Dashboard Viewer and in Share Point.
Report Center Contains a centrally located library of reports that provide a customizable analysis of the latest SysTrack collected data created using SQL Server Reporting Services (SSRS). Each report is categorized by the SysTrack tool used to generate the data. For example, Image Planner reports contain a detailed breakout of software packages assigned to each Image within a Model.
Survey Survey Builder available from SysTrack Configure, provides a way to create customized surveys to present to end users and obtain feedback based on predetermined events.
Visualizer SysTrack tool that includes Desktop, Enterprise, Server, Risk, Virtual Infrastructure, Persona, and Community Visualizers.