Uses of Solution manager:
1. Maintain the project and its status 2. Documentation of the entire project
3. Generating license keys and upgrade keys 4. Provide the road map for the implementation 5. Configuring satellite systems
6. Early watch alert configuration 7. System monitoring configuration 8. Solution Monitoring
9. Service Desk: To provide customer service 10. Change management
11. It is used to configure, maintenance optimizer to download patches from SAP.
Interview Questions:
1. Explain the pre implementation steps
2. Explain the process of Identifying implementation partner at least 20 partners
3. Define SAP implementation methodology in detail 4. Advantages of Solution Manger
Roadmap:
It is accesses by using transaction “rmmain”. It provides the complete implementation methodology along with sequence of steps.
As a BASIS consultant the first task is to define the hardware infrastructure required for the project such as desktops for the consultants, network band width, software required, remote connectivity (VPN), pc anywhere, internet
connection, e-mail services. Apart from the above the major task is to plan the hardware to implement SAP.
Project Charter: Consist of a team i.e. responsible for implementation of SAP project.
Customer Project manager: He is absolute owner of the project and responsible for implementing the project from customer end.
He needs to track the project status and update the management from time to time. Based on the status of the project he will release the funds to
implementing partner.
Implementation Project manager: He is used to support the scope of the project and manages all the resources that are required to implement SAP.
Business Process Owners: These are involved in owning the respective divisions and responsible for critical decisions in the business.
Each division has one owner who owns the responsibility for the business.
Task 1:
SAP recommends performing Hardware sizing to define the hardware required.Hardware Sizing: It is an exercise performed by BASIS consultants with the help of Customer Project Manager, Implementation partner, Project manager and business process owners i.e. the project charter (group of people who decide what to do in the project).
Hardware sizing is a SAP proprietary tool to identify the Hardware.
SAP provide quicksizer tool to identify the hardware.
It is accessed by www.service.sap.com/quicksizing.
1. Use the above URL to navigate to sizing tool
2. It will prompt for USER ID and password. It is also referred as SAP USER ID or SUSER ID
Note: It will be a 10 digit ID that starts with S000XXXXXXX and provided by SAP to all SAP customers (i.e. the company who purchases SAP software). We can create as many SUSER ID’s as possible for a single customer.
4. Click on the link Quicksizing. It will prompt you to key in your customer number. It will be a 6 digit number.
5. Provide the customer number; specify the name of the project and click on create.
6. The project is created and we need to key in the following information:
1) Customer Information:
Name of the Customer, Customer Contact Person, Customer Contact information like Telephone, Fax, email etc…
This information is required so that Hardware vendors can communicate with customers to submit Quotation for Hardware.
2) Working Time:
Normal business time, from what time to what time.
The peak hours. Specify the business peak hours
Average working days in the year (210- 250 days) or 365 days.
3) Unplanned Downtime: Should be 0%
4) What O/S is along with versions, what DB is required along with versions, what type of Backup is required (Offline, online, partial, incremental). Specify high availability options like mirroring, RAID, Clustering, stand by, disaster recovery, servers are required
5) Network band width in LAN, WAN etc…
6) Users: Define the number of users based on modules and specify the (Low, Medium, High) users.
Low Users: These are the management who uses the system occasionally i.e. they will try to input 0-480 dialog steps per week for 40 hours
Dialog Step: It is an input provided by user along with an enter (Key stroke) or a mouse click.
0-480 dialog steps/ 40 hours= 12 hrs (Dialog steps per day)
For 1 hr it will be 60/15=5 min (dialog steps per 5 min) = 300 sec
I.e. low users will input his data for every 300 seconds.
Medium User: They will generate 480-4800 dialog steps per week or per 40 hrs each dialog step is initialized for every 120 sec
High User: They will generate 4800-14400 dialog steps per week or 40 hrs. Each dialog step is initialized for every 10 seconds
7. Save the project with all the inputs and calculate the result. The result is displayed as follows.
Note: Sizing is also referred as T-Shirt size.
CPU Size: It can be small, large, medium SAPS: Sap applications
Ex:
CPU Size No of SAPs Memory in MB
Disk Category Disk Size in MB
S 5000 7869 XL, S,M,L 586, 889 MB
Note: We need to include the size of legacy system database.
SAP Service Market Place: It is an official website of SAP. The URL is www.service.sap.com.
It is referred as SAP market place.
Official website of SAP targeting various groups of users like Customers, Employees, Partners etc..
It provides various advantages to the customers some of them are
1. SAP Notes: SAP provides a rich set of knowledge base to resolve runtime issues information etc..
Ex: Installation problems, Problems during patch application, resolutions for standard errors. It is accessed by using
www.service.sap.com/notes
2. Downloads: We can download software based on customer license My SAPERP 2005
Netweaver 2004 Solution Manager
It is accessed by using www.service.sap.com/swdc
3. Hardware Sizing: It is accessed by using www.service.sap.com/sizing (Quick Sizing Tool). It is used to perform the hardware sizing i.e.
required to implement SAP or upgrade SAP solutions.
4. Create Message: For run time issues Help and Support.
SAP provides this options to create service message to resolve the runtime problems
Earlier it is straight to create a message. But in the current version of market place it will not allow to create a
message directly. Instead it provides a search criteria to search the notes and if the error is not resolved then it will allow to create the message. Go to notes/help and support
Report a product error customer message
5. Creating License Keys: SAP provides an option to generate license keys for developers, objects, migration keys.
License Key: It is required for all the instances that are running on production landscape.
Object Key: By default all the SAP objects are locked. In order to modify the SAP standard object we need to obtain key for developers and the object.
Click on SCCR key (SAP Software Change registration). Each developer has to be registered in the website. There is a separate license fee for developers. SAP designed 15 lakh programs or objects on SAP system.
Migration Keys: Whenever there is change in O/S or DB of SAP system we required migration keys.
6. Data Administration: It consists of two options System Data
User Data
System Data is used to maintain the information of all the systems of the customer landscape
User data is used to create new market place users and assign passwords.
7. Inst Guides: It is used to download the installation guides and upgrade guides. www.service.sap.com/instguides
8. Downloading Support Package and Patches: Go to www.service.sap.com/downloads
Select support packages and patches
9. Quick Links: Quick Links are used to identify the options of market place. It is also used to provide the URL’s
10. Road Maps: (RMMAIN) It provides series of steps to implement SAP.