1. Plan to upgrade the master Roaming User Profiles at a time when they are not being opened by end-users, for example during the night or on a weekend. Nuance recommends backing-up User Profiles before upgrading them.
2. Install Dragon NaturallySpeaking on the computer where the Dragon 10.x or 11.x Master Roam-ing User Profiles are located. If that is not possible, Nuance recommends that you install
Dragon NaturallySpeaking on a separate computer where you will perform the upgrades.
OR
If unable to install Dragon where the Dragon 10.x or 11.x Master Roaming User Profiles are located, Nuance recommends administrators:
n Install Dragon NaturallySpeaking on a separate computer where they will perform the upgrades.
n Copy the Dragon 10.x or 11.x Master Roaming User Profiles from the network location to the computer where Dragon NaturallySpeaking is installed.
n Upgrade the Dragon 10.x or 11.x Master Roaming User Profiles on the computer where Dragon NaturallySpeaking is installed.
n Copy the upgraded Dragon NaturallySpeaking Master Roaming User Profiles to a network accessible directory on the original network location.
In Dragon NaturallySpeaking or earlier, if the upgrade installation displays an option to upgrade existing User Profiles to work with this installation, ignore the option, as it does not affect Roaming User Profiles. Administrators manually run the User Pro-file Upgrade Wizard later.
3. On the end-user systems where the end-users dictate, save and close any open User Profiles on each Dragon 10.x or 11.x system that uses the Roaming feature.
If there is no time when all of the Roaming User Profiles are not in use (for example, in a hos-pital where physicians use Dragon during a night shift), administrators can upgrade different groups of Roaming User Profiles at different times.
4. On the central network location that stores Dragon 10.x or 11.x master Roaming User Profiles, back up the master Roaming User Profiles to a separate location by using any system backup util-ity that is implemented at your facilutil-ity.
5. On the central network location that stores Dragon 10.x or 11.x master Roaming User Profiles, create a new directory to store the upgraded Dragon NaturallySpeaking Master Roaming User Profiles.
Always be sure the upgraded User Profiles are in a different location from the current User Pro-files. If end-users see two versions of each User Profile, they may become confused when they try to open a User Profile. Nuance recommends storing User Profiles, from different versions of Dragon, in different locations.
6. If Dragon NaturallySpeaking is not installed on the computer where the Dragon 10.x or 11.x Master Roaming User Profiles are located, create a directory on the local computer where Dragon NaturallySpeaking is installed. The directory stores all the Master Roaming User Profiles
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you plan to upgrade. Copy the Dragon 10.x or 11.x Master Roaming User Profiles from the net-work location to this directory.
7. On the administrator system where you upgrade the Master Roaming profiles to Dragon Nat-urallySpeaking , start Dragon and make sure the Roaming feature is turned off.
To turn off the Roaming feature:
n Close any open User Profiles.
n Click Tools > Administrative Settings on the menu to display the Administrative Settings dialog box.
n On the Roaming tab, make sure Enable is not selected.
8. Close Dragon.
9. On the computer where both the 10.x or 11.x Master Roaming profiles and Dragon Nat-urallySpeaking are installed, selectStart > Programs > Dragon NaturallySpeaking 12.0 >
Dragon NaturallySpeaking Tools > Upgrade User Profiles. The User Profile Upgrade Wiz-ard opens.
If you do not turn off the Roaming feature in the Administrative Settings dialog box before attempting to start the User Upgrade Wizard, you see an error message stating that you cannot upgrade a Roaming User Profile. If you see the message, go back to the Administrative Settings dialog and make sure the Enabled check box is not checked.
10. On the Select the profile(s) to upgrade page, click Browse to add a profile to select the location of the Dragon 10.x or 11.x Master Roaming User Profiles. The Select the profile(s) to upgrade page now displays a list of User Profiles in the selected directory:
Dragon 12 Administrator Guide
Continue to add User Profiles from other local locations or use the Remove from list button to remove specific User Profiles. Click Next to continue.
11. If you choose to upgrade only one User Profile, the wizard displays the number of minutes the upgrade requires to complete the upgrade.
12. If you upgrade a UK User Profile, the wizard displays a page that lets you select a region for the profile.
13. On the Choose where to store the upgraded profile(s) page, in the Location for upgraded profile(s) text box, choose the local location you previously created to contain the upgraded Dragon NaturallySpeaking master Roaming User Profiles. If a location is not visible, click the
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Browse button, find the correct location, and click Next.
14. The Begin profile upgrading page displays the number of User Profiles that the wizard is pre-pared to upgrade.
Click Begin upgrading to start the upgrade process. The upgrade process can take 2-3 min-utes or more per User Profile, depending on the speed of the computer system and the speed of the network. Click Stop at any time to interrupt this process. The upgrade process creates new master Roaming User Profiles in the destination you selected.
15. Click Finish to complete the upgrading process and exit the User Profile Upgrade Wizard.
The User Profile Upgrade Wizard renames Dragon NaturallySpeaking master Roaming User Profile as follows: <name> (v12). For example, Dragon copies and renames a 10.x Master Roaming User Profile named roaminguser1 to roaminguser1 (v12) when the profile upgrades to Dragon NaturallySpeaking . Dragon does not change the 10.x Master Roaming User Profile named roaminguser1.
16. (Optional) If you cannot install Dragon where the original Master Roaming User Profiles are located and those User Profiles were copied to another computer where Dragon
Nat-urallySpeaking was installed, copy the upgraded Master Roaming User Profiles back to the new network-accessible directory that you created to store them.
17. Since the User Profile Upgrade Wizard leaves the Dragon 10.x or 11.x master Roaming User
Dragon 12 Administrator Guide
If upgrading from Dragon version 8.x or earlier to Dragon NaturallySpeaking , Dragon 8.x or ear-lier custom words and commands can be re-used in Dragon NaturallySpeaking :
1. In Dragon 8.x or earlier, export the custom words and commands 2. In Dragon NaturallySpeaking , create a new User Profile
3. In Dragon NaturallySpeaking , import the custom words and commands
See the Dragon Help for information on exporting and importing custom words and commands.
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