Using POP3 and IMAP4 in GroupWise

Š “Modifying Properties of a POP3 or IMAP4 Account” on page 70 Š “Downloading Items from POP3 and IMAP4 Accounts” on page 70

Š “Downloading New Items from POP3 and IMAP4 Accounts Automatically” on page 70 Š “Downloading Only the Header (Subject) for IMAP4 Accounts” on page 71

Š “Using GroupWise to Send POP3 and IMAP4 Mail” on page 72 Š “Deleting an Item from a POP3 or IMAP4 Account” on page 72 Š “Connecting to a POP3 or IMAP4 Server Using SSL” on page 73 Š “Importing POP3 and IMAP4 Accounts” on page 73

Š “Storing Your POP3 Items on a Mail Server” on page 75

Š “Changing the Length of Time for POP3 and IMAP4 Server Timeouts” on page 75 Š “Subscribing and Unsubscribing to IMAP4 Folders” on page 75

Š “Alphabetizing the Folders in an IMAP4 Account” on page 76

Š “Downloading Voice Mail Attachments through an IMAP4 Account” on page 76 Adding a POP3 or IMAP4 Account to GroupWise

Make sure you know the type of mail server being used (POP3 or IMAP4), your account login name and password, and the name of the incoming and outgoing mail servers.

Contact your Internet Service Provider for this information. 1 Click Accounts > Account Options.

(e n) 10 Ma rch 20 08

3 Follow the prompts.

Modifying Properties of a POP3 or IMAP4 Account 1 Click Accounts > Account Options.

2 Click the Account you want to modify.

3 Click Properties.

4 Click the tabs to find the properties you want to modify. 5 Modify the properties, then click OK.

For IMAP4 accounts, if you change the account name, the name of the IMAP4 folder is also changed.

Downloading Items from POP3 and IMAP4 Accounts

1 To download items from one account, click Accounts > Send/Retrieve, then click the account name.

or

To download items from all accounts in which Include this account when doing Send/Retrieve on All Marked Accounts is selected in the account properties, click Accounts > Send/Retrieve > All Marked Accounts.

In Remote mode, if Include this account when doing Send/Retrieve on All Marked Accounts is selected in Remote Properties, you can download items from your Online Mailbox at the same time as your Internet mail accounts.

Downloading New Items from POP3 and IMAP4 Accounts Automatically 1 Click Accounts > Account Options.

10

Ma

rch 20

08

3 To download items periodically, select Send/Retrieve All Marked Accounts every _ minutes. Specify how often you want items to be sent and retrieved.

4 To download items every time you start GroupWise, select Send/Retrieve All Marked Accounts at startup.

The settings affect all accounts that have Include this account when doing Send/Retrieve on All Marked Accounts selected in the account’s properties.

If you have created new items for these accounts and have not yet sent them, they are sent at the same time new items are downloaded.

To quickly turn this option on and off, click Accounts > Auto Send/Retrieve. It is active when a check mark is displayed.

Downloading Only the Header (Subject) for IMAP4 Accounts 1 Click Accounts > Account Options.

2 Click the IMAP4 account, then click Properties. 3 Click the Advanced tab.

(e n) 10 Ma rch 20 08

4 Select Download headers only. 5 Click OK, then click Close.

After downloading the headers (subjects) of items, you can download the complete item by opening the item while you are connected to the Internet.

Using GroupWise to Send POP3 and IMAP4 Mail

1 In an item you want to send, click Actions > Send Using, then click the account from which you want to send.

or

Click , then click the account.

The From name associated with that account will be in the From box of this item.

To set the default account from which items are sent, click Accounts > Account Options, click an account, then click Set Default.

Deleting an Item from a POP3 or IMAP4 Account

1 To delete an item from an IMAP4 or POP3 account, click the item, then press Delete. or

To delete an IMAP4 item from the IMAP4 server, drag the item from the IMAP4 folder and drop it in a regular GroupWise folder.

10 Ma rch 20 08 or

To delete POP3 items from the POP3 server as they are downloaded, click Accounts > Account Options, double-click the POP3 account, click the Advanced tab, make sure Leave a copy of messages on the server is deselected, then click OK.

If you select both Leave a copy of messages on the server and Remove from server after __ days, the POP3 items will be deleted from the POP3 server the specified number of days after the item is downloaded.

If you select both Leave a copy of messages on the server and Remove from server after deleting from Trash, the POP3 items are deleted from the POP3 server when you manually empty them from the Trash. If GroupWise automatically empties your Trash, the items are not deleted from the POP3 server.

Connecting to a POP3 or IMAP4 Server Using SSL

You can connect to your POP3 or IMAP4 mail server using SSL, which is an Internet security protocol that helps maintain the confidentiality of your messages. In order for you to use this option, your mail server must support SSL.

1 Click Accounts > Account Options. 2 Click the account, then click Properties. 3 Click the Advanced tab.

4 Select Use SSL, then specify the digital certificate you want to use.

This certificate enables GroupWise to use SSL to authenticate to the mail server you have chosen. (If no certificates are listed in the drop-down list, you need to use your Web browser to obtain a certificate from an independent Certificate Authority. For more information, see Section 12.4, “Obtaining a Security Certificate from a Certificate Authority,” on page 294.) 5 Click OK, then click Close.

Importing POP3 and IMAP4 Accounts

Use the GroupWise E-Mail Importer Utility to import existing POP3 and IMAP4 accounts into GroupWise. In addition to importing messages from your existing POP3 and IMAP4 accounts, you save time by not retyping address book entries into the GroupWise address book.

(e n) 10 Ma rch 20 08

The Installed E-Mail Clients list box displays the e-mail accounts installed on your machine. 2 Select the e-mail account you want to import into GroupWise, then click Next.

3 Select the appropriate check boxes to import the account information into GroupWise. You can choose e-mail messages, address books, account settings, or any combination of the three.

4 Click Next.

5 Click the folders that you want to import from your existing e-mail account into GroupWise. When you import a folder, all messages and subdirectories in that folder are also imported. 6 Click Next.

7 Type a name for the new GroupWise folder to contain the imported messages and folders, use the Up, Down, Right, and Left buttons to position the folder in the GroupWise Cabinet, then click Next.

8 Type a name for the new GroupWise address book to contain the imported addresses. The name you type displays on a new tab in the GroupWise Address Book.

9 Click Next.

10 Click the accounts that you want to import into GroupWise, then click Next. 11 Accept the default name for the new account, then click Next.

or

Select the account folder in the list box, click Change Folder, type a new name, click OK, then click Next.

12 Review the summary information to ensure that it is correct, then click Next. or

Click Back to change your import options.

10

Ma

rch 20

08

Storing Your POP3 Items on a Mail Server 1 Click Accounts > Account Options.

2 Click the POP3 account name. 3 Click Properties.

4 Click the Advanced tab.

5 Click Leave a copy of messages on the server. 6 Click OK, then click Close.

Changing the Length of Time for POP3 and IMAP4 Server Timeouts 1 Click Accounts > Account Options.

2 Click the account name. 3 Click Properties. 4 Click the Advanced tab.

5 Type the number of minutes in the Minutes to wait for server to respond field. 6 Click OK, then click Close.

(e n) 10 Ma rch 20 08

server, even though it is still in your IMAP4 account. This is especially useful if you are accessing an NNTP account through an IMAP4 folder.

1 Click Accounts > Account Options.

2 Click the IMAP4 account, then click Folders. 3 Click the All tab to see all the folders in this account.

or

Click the Subscribed tab to see the folders you are currently subscribed to.

4 If you want to list folders containing specific text in the folder name (instead of listing all of the folders), type the text in the Search for Folders Containing text box, then click Search.

5 Click the folder name, then click Subscribe. or

To unsubscribe to a folder, click the folder name, then click Unsubscribe. 6 Click Close.

Alphabetizing the Folders in an IMAP4 Account

1 In the Full Folder List, right-click the IMAP4 account folder, then click Sort Folders. This option is not available if the folders are already alphabetized. To access the Full Folder List, click the folder list header drop-down list (above the Folder List; it probably displays Online or Caching to indicate what mode of GroupWise you are running in), then click Full Folder List. Downloading Voice Mail Attachments through an IMAP4 Account

If you are accessing a telephony server through this IMAP4 account, GroupWise can download the external file bodies for voice mail attachments.

1 Click Accounts > Account Options.

2 Click the IMAP4 account, then click Properties. 3 Click the Advanced tab.

4 Select Download external file bodies. 5 Click OK, then click Close.