1
Proceedings sponsored byProudly hosted by
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Proceedings sponsored byContents
Organising COmmittee 4
assOCiatiOn infOrmatiOn 5
COngress & general infOrmatiOn 7
PrOgram 10
KeynOte sPeaKers 19
disaster management stream 25
sOCial PrOgram 27
sPeCial restaurant Offers 27
aiPm & iPma meetings 28
sPOnsOrs 30
exhibitOrs 36
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Proceedings sponsored by Conference, Destination & Event ManagementConference, Destination & Event Management
Conference managers
Leishman Associates
113 Harrington Street, Hobart TAS 7000 Phone: 03 6234 7844
Email: [email protected] Web: www.leishman-associates.com.au
25th iPma World Congress
Organising Committee
Linda Chiarella Events Manager, AIPM Mary Martin Project Management Consultant Mark Patch Project Management Consultant Tina Rawkins Brisbane City Council
Robert Davie Project Management Consultant, Young Crew Convenor
Becky Paroz Project Management Consultant, Young Crew Program Convenor
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Proceedings sponsored byInternational Project Management
Association (IPMA®)
As a world leading project management organisation, IPMA® globally represents more than 50 national project management associations from all continents of the world. IPMA® actively promotes project management to businesses and organisations around the world. In order to increase the recognition of the profession, we certify project managers, award successful project teams and research projects, and provide a number of project management publications. IPMA® has spread from Europe to North and South America, Asia, Africa, the Middle East and Australia, and the number of member associations is steadily growing. Through IPMA® project managers from all cultures and all parts of the world can network, share ideas and bring project management forward in good cooperation.
For more information please visit www.ipma.ch
association information
Australian Institute of Project
Management (AIPM)
Formed in 1976 as a not-for-profit organisation, the Australian Institute of Project Management provides individuals and organisations with recognition pathways in project management. As the second largest IPMA® member association and with members and chapters in all states and territories across Australia, AIPM is the largest project management community in the Asia Pacific region incorporating:
• Individual members • Corporate members • Industry groups
• Communities of practice Our role:
The role of the AIPM is to improve knowledge, skills and competence of project management professionals, all of whom are key to achieving business objectives, not just project objectives. AIPM also aims to ensure that those involved at other levels in an organisation and the communities understand the key role of project management in today’s society.
Our goals are:
• To increase the awareness of project management as a core competency for organisations
• To progress the globalisation of project management • To recognise excellence in project management • To promote continuous professional development for
project management professionals
• To continue AIPM’s position as the peak body for project management in Australia
For more information please visit www.aipm.com.au
25th IP MA W or ld C ongr ess Pr ojec t M anagemen
t - D
eliv
er
ing the P
romise
Follo
w us on F
ac
eb
o
ok.
Its the b
est w
ay t
o get the la
test inf or ma tion. 1000-1100 1115-1145 SOCIAL Ligh t R efr eshmen ts , ser
ved in the
Trade Exhibition
G
rea
t Hall 3&4
1150 D elega tes t o en ter G rea
t Hall 1&2 f
or O fficial Op ening 1200-1245 PL1 Op ening C er emon y Chairp erson: D r Bill Young G rea
t Hall 1&2
W elc ome t o C oun tr y, T ur rbal Trib e, S ongw oman M ar oo ch y; D idger ido o p er for manc e W elc ome b y C on
venor of the 25th IPMA
W or ld C ongr ess , D avid Hudson W elc ome fr om P residen
t of the A
ustr
alian Institut
e of P
rojec
t M
anagemen
t and host f
or the 25th
W or ld C ongr ess , D
r Bill Y
oung W elc ome fr om P residen
t of the In
ter na tional P rojec t M anagemen t A sso cia tion, Rob er to Mor i 1245-1330 PL2 Ke ynot e P resen ta tion Ed Merr ow , P
resident of Indep
endent P rojec t A nal ysis Inc , USA Redefining P rojec t M anagemen t f or M ajor P rojec ts G rea
t Hall 1&2
1330-1415 PL3 Ke ynot e P resen ta tion G raeme N ewt on, CEO , Q ueensland R ec onstr uc tion A uthor ity , A US G rea
t Hall 1&2
The A ustr alian Exp er ienc
e - R
ec onstr uc ting Q ueensland f ollo
wing the Summer D
isast
ers of 2010/2011
1415-1445 SOCIAL A fter no on R efr eshmen ts , ser
ved in the
Trade Exhibition
G
rea
t Hall 3&4
1415-1445
POSTERS
Reminder t
o all delega
tes tha
t P
ost
ers ar
e on displa
y in the
Trade Exhibition ar
ea
G
rea
t Hall 3&4
MONDA
Y 10 OCT
OBER 2011
0730-1800 REGISTR ATION Registr ation D esk Op en G round F lo or 0800-0930 AIPM A CTIVIT Y AIPM F ello w s B reakfast* P laza 1 0900-1140 TOUR Br isbane C ity C ouncil host ed S tud y Tours . Please assemble in the f
oy er ar ea b y 8.45am G round F lo or Br isbane ’s C
ity Hall R
est or ation P rojec t (R ed Tour) TransA pe
x - C
lem J ones Tunnel, G o B et w een B
ridge and L
egac y W ay (B lue Tour) Sher w oo d R oad B us D ep ot (G reen
Tour) B
risbane ’s H ow ar d S mith W har ves R est or ation P rojec t ( Yello w Tour) 0900-1130 TOUR D epar tmen
t of P
ublic W or ks , Q ueensland G ov er nmen t host ed t our G round F lo or Sit e t
our of the K
ur
ilpa B
ridge and the B
risbane Supr
eme C
our
ts (cur
ren
tly under c
onstr
uc
tion)
Please assemble in the f
oy er ar ea b y 8.45am 1000-1130 AIPM A CTIVIT Y A ssessors M eeting* Boar dr oom 1 1000-1700 SOCIAL
Trade Exhibition & P
ost er D ispla y Op en f or D elega tes G rea
t Hall 3&4
G
rea
t Hall 1&2
Prepar ation f or Op ening Cer emon y M1 Sustainabilit y & Cor por ate S ocial Resp onsibilit y in P rojec t based Or ganiza tion. D r Mehr an S ep ehr i 319 M2 Business B enefits Realisa tion. Craig W ilk ins 29 M3
The Human F
ac e of Eff ec tiv e P rojec t M anagemen t. Bruc e B raz enall 32 M4 The F acilita tiv e Projec t M anager . D avid J ago 69 M9 D esign, R euse and Shar e P rojec t M odels to E fficien tly and Pro duc tiv ely D eliv er the P romise . Ur os Str el L encic 273 P1 W hose r eally con tr olling the Projec
t, is the P
rojec
t
M
anager in c
on tr ol? Adam N athan 154 P2 Rh ythm of Comp et enc es . D avid C ebr ian-Tarr ason 176 P3
Time 2 A
ct: D eliv er ing the P romise . Brian C rack nell 232 P4
The Sum is Lar
ger
than its C
onstituen t Par ts: S yner gy in
an online pr
ojec t managemen t c ourse . Far oo q K irmani 95 P5 Technic al A udit of Projec t Engineer ing , Pro cur emen t and C onstr uc tion D isciplines f or Check ing the Realisa
tion of C
lien t and S tak eholder requir emen ts and Exp ec ta tions . C ase stud y f or W or k S hop: BBII P rojec t. Esmaeil A kbar i Mo ghaddam and Arno osh S hak her i 216 G rea
t Hall 1&2
25th IP MA W or ld C ongr ess Pr ojec t M anagemen
t - D
eliv
er
ing the P
romise
Follo
w us on F
ac
eb
o
ok.
Its the b
est w
ay t
o get the la
test inf or ma tion. 1620-1705 PL4 Ke ynot e P resen ta tion C hr is C atta w ay , NZ Chairp erson: Stac y G off G rea
t Hall 1&2
Projec t M anagemen t t o S av e Liv es 1705-1800 IPMA PRESENT ATION Best P rojec ts W or ld
wide in 2011 -
W ha t c an y ou lear n fr
om them? A
ll delega tes ar e w elc ome Chairp erson: D
r Nino G
rau
G
rea
t Hall 1&2
1715-1800
AIPM A
GM
Austr
alian Institut
e of P
rojec
t M
anagemen
t A
GM - A
ll memb ers w elc ome M ezzanine 1 1830-2045 SOCIAL W elc ome Rec eption Str eets B each S outh B ank D elega tes t o mak
e their o
wn w ay t o the W elc ome R ec eption. M aps pr ovided D o w e r eally need pr of essional P rojec t M anagers? Julie G off 19 Sher yle Mo on PANEL 1 UNDERST ANDING ST AKEHOLDERS Ale xia N ale w aik, D r R oxanne Z olin
120 / 129
Ro
xanne Z
olin
The S
pir
it of P
rojec t M anagemen t. Alan H arpham 17 D r K eith O ’S hea Humble Ic ono clasts - L eadership f or Comple x P rojec ts D r K ay e R emingt on 80 D r L ynn C ra wf or d The r ela tionship bet w een C or por ate ERM, P rojec t M anagemen t, Risk M anagemen t and r isk t ools . Mar ia P apadak i Present ed b y D r Mehmo od A lam 295 Mar ia S killern Putting the V AL UE back in to Value f or M one y ( VfM) f or y our pr ogr
am and pr
ojec t. Brad C ow an 46 Tre vor A le x The F utur
e of P
rojec t M anagemen t cir
ca 2025 in the
Austr alasia and O ceania R egions . Brian K oo yman 64 Anthony W oo d In tegr ated P lanning - dr iving multiple pr ojec ts t ow ar ds a single vision. Paul P ur don 73 Anthony M iller One G lobal A ppr oach, One Standar d P ro cess and M ultiple Cultur
es- an (im-)
possible mission? T he succ essful in tegr ation
of business c
ase managemen t, pr ojec t managemen t and beha vior
al change in
a globally ac
ting TIER 1 en ter pr ise . D r T homas Baumann 77 Ted B ro oks Risk Iden tific ation and R esp onse Planning in M ultidisciplinar y Projec t T eams . Liisa L ehtir anta 186 Paul C ampb ell D eliv er ing with PPP ’s? W ha t w en t righ t, wha t w en t wr
ong in the last
dec
ade - PPP
’s f
or
roads and tunnels in
Austr alia. D r D avid W ilson Present ed b y P rof essor Colin D uffield 294 Car ol H opp er CSM2 1535-1620 G rea
t Hall 1&2
M1 M2 M3 M4 M9 P1 P2 P3 P4 P5 CSM1 1450-1535 Projec t S pac e: A new do ctr
ine on w
ar far e G reg McMahon 142 Jon W hitt y Projec t M anagemen t Ex cellenc
e in AMEC.
D r Mehmo od A lam 222 D r K eith O ’S hea In tegr ation of Str ategic P olic y with Implemen ta tion - The C onc
ept of the
Str ategic In tegr ation Team. Amee C alla w ay 65 D r L ynn C ra wf or d IPMA G lobal Cer tific
ation – A
n Industr y C ase S tud y. D r G er vase H aimes 87 Mar ia S killern Risk r educ tion: H ow t o ensur e tha t pr ojec t out comes ar e achie ved in an e ver changing en vir onmen t. Jer oen B olluijt 24 Tre vor A le x Projec t M anagemen t in H ealth - W
hy so har
d? Carmel B rennan 66 Anthony M iller If pr ojec t pr ogr ess is the answ er , wha t is the question? Johan St eyne 304 Ted B ro oks A C ompr ehensiv e In vestiga tion on Team-B uilding & Team-W or king Pro
cesses in P
rojec t M anagemen t. D r Mohammad H ossein S obhiy ah 281 Paul C ampb ell Achie ving r esults b y measur ing pr ogr ess . Bram V an O ost erhout 252 Car ol H opp er Projec t managemen t pr
inciples in design
managemen t. Paul B urstinghaus 79 Sher yle Mo on Leading E dge S af et y Per for manc e S yst ems in A via tion and the applic abilit y t o Projec t M anagemen t Per for manc e. Pet er A tk ins 200 Anthony W oo d ROOM CONCURRENT SESSIONS
WEB L
OUNGE
W ir eless In ter net is a vailable for all IPMA delega
tes
.
Lo
ca
ted in the
Tr
ade Exhibition,
G
rea
t Hall 3&4
TRACEY BRUNSTROM & HAMMOND
PROJEC
T and STRA
TEGIC MANA GEMENT SER VICE S Sp onsor ed b y
C
OFFEE L
OUNGE
Espr esso C off ee ser ved from 8am daily
in the
Tr
ade Exhibition,
G
rea
t Hall 3&4
Sp
onsor
ed b
y
So
cial & C
or por ate Resp onsibilit y Prac
titioners and the
TUESDA
Y 11 OCT
OBER 2011
0730-0830 INVIT ATION ONL Y Breakfast , host ed by the B
risbane C ity C ouncil Riv er R oom, B risbane C on ven
tion & Exhibition C
en tr e 0730-1800 REGISTR ATION Registr ation D esk Op en G round F lo or 0850-0900 H ousek eeping A nnounc emen ts , T om T aylor G rea
t Hall 1&2
0900-0945 PL5 Ke ynot e P resen ta tion Morr is M iselo w sk i, P
rincipal & F
ounder , S ucc ess thr ough F ocus , A US Chairp erson: R ob er to Mor i G rea
t Hall 1&2
Futur ev ation: The Tomor ro
w and B
ey
ond of B
usiness 0945-1005 PL6 Ke ynot e P resen ta tion H arjono Z ainal-A bidin, P rojec
t Management C
oach,
Ment
or S
olutions & R
esour
ces Sdn B
hd , MAL AY SIA Chairp erson: R ob er to Mor i G rea
t Hall 1&2
Cultur
al S
hif
ts in P
rojec t M anagemen t f or N usan tar
a - S
outh E ast A sia 1005-1015 D iscussion 1015-1045 SOCIAL M or ning R efr eshmen ts , ser
ved in the
Trade Exhibition
G
rea
t Hall 3&4
1015-1045
POSTERS
Reminder t
o all delega
tes tha
t P
ost
ers ar
e on displa
y in the
Trade Exhibition ar
ea D eliv er ing the pr omise along
with the houses in
remot e Indigenous communities in Q ueensland . Keith W henmouth 90 Chr is C arman PANEL 2 MANA GING VIR TU AL & DISTRIB UTED PR OJECT S. D r C ornelia V eil, D r D aniel C ollado-R uiz 290 /172 D r K ay e R emingt on
ICU - I
s y our pr ojec t heading f or an In tensiv e C ar e U nit?
Or will In
ter ac tion, Communic ation & U nderstanding supp or t y our pr ojec t’s succ ess? Bronw yn C ross 107 Pet er D echaineux Cloud C omputing: Implic ations f or Projec t M anagemen t M etho dolo gies . Rob Livingst one 31 Kitt y Marmandis To w ar
ds a B
est Prac tic e F ramew or k for P rojec t G ov er nanc e. Jan B egg 98 G ar y Y ork e Tenacious T w o Step in T urbulen t Tropic al T ime . Alan J ank owiak and M ik e A nst ee 92 D r St ev e M ilner Projec t managemen t techniques on mega infr astr uc tur e pr ojec
ts in India.
Ar un C handr an 91 D aniel C ollado-R uiz Embr acing so cial sustainabilit
y in the
deliv
er
y of major
pr ojec ts . A c ase stud
y on the
W yar along D am. Matt E lphick 210 Mark P at ch M etho ds and T ools of Succ ess D riv en Projec t M anagemen t. Vladimir Lib er zon 47 Tina R awk ins So cial sustainabilit y to so cial b enefit: Cr ea ting p ositiv e out comes thr ough a so cial r isk-based appr oach. Jessic a W innall 83 Chr is C arman “C la yt ons P lan ” – The P lan You Ha ve W hen Y ou D on ’t Ha
ve A P
lan. Cather ine D evine 23 D r T ed T ooher PANEL 3 MANA GING CONSTR UCTION PR OJECT S. D r C hinwi Mgb er e, D r Maur o Mancini
192 / 189
D r D er ek W alk er Comple x P rojec t M anagemen t- G lobal Persp ec tiv
es and the
Str ategic A genda. D r St ephen H ay es 330 Pet er D echaineux A pplic ation of Sy st ems Engineer ing in P rojec t D eliv er y-Requir emen ts M anagemen t S yst em. Eny onam A gb odo 35 Kitt y Marmandis D eliv er ing the
Promise – r
ealising str ategic v alue thr ough ‘ ligh t touch, high impac t’ En ter pr ise P rojec t M anagemen t. R ob L oader 234 G ar y Y ork e The ga tew ay r eview pr oc
ess - a quiet
succ
ess st
or
y of using
a qualit y assur anc e pr oc ess t o impr ov e the deliv er
y of high
risk pr ojec ts . Nick P elham 96 D r St ev e M ilner M
anaging a C
omple
x
Projec
t on a
Ten Line Schedule . R ichar d C awle y 149 D aniel C ollado-R uiz Comple
x and M
ega
Projec
ts - K
no wledge challenges and pa yoff s. D r K at e A ndr ew s 174 Mark P at ch Br isbane C ity Council ’s R oad A ction Pro gr
am – D
eliv er ing the pr omise . A lan E vans 133 Tina R awk ins G rea
t Hall 1&2
M1 M2 M3 M4 M9 P1 P2 P3 P4 P5 CST1 1050-1135 CST2 1135-1220 The D isast er M anagemen t
Panel will f
ocus on rec en t e ven ts in Q ueensland . Sp eak ers include: Keith E at on, M anager
, Q B
uild . Pet er Billing , Ergon Ener gy , Ex ecutiv e G ener al M anager , Op er ations Alan McL ean, CEO , R edR A ustr alia John C aw cutt , Chief Sup er in tenden t Q ueensland F ire and Rescue S er vic e. Each sp eak
er in the
first session will sp
eak
for 20 minut
es
. T
his is
out of sync with the
other elemen
ts of the
pr ogr am, ho w ev er
it is c
onsider ed tha t those a tt ending this
session will a
tt end f or the en tir e session. D r P aul St einf or t The analy sis of tr ansac tional and tr ansf or ma tional leadership t o impr ov e t eamw or k and pr ojec t schedule per for manc e : A c ase stud y of major c onstr uc tion de velop er c ompan y in Indonesia. Mohammad I chsan 303 D aniel C ollado-R uiz Sustainable P rac tic es in Ex ecution of N atur al G as P ip eline Projec ts . Asim P rasad 248 Chr is C arman Beha vior al P rofiling of Succ essful P rojec t M anagers . D r P aul G iammal vo 291 D r B arr ie T odhunt er AIPM S tandar ds Pr esen ta tion Leh S imonelli Be yond E
V: A N
ew A ppr oach t o Valuing P rojec ts . Paul Muller 84 Pet er D echaineux “W
e hear y
our new
sy
st
em is no go
od ” U nderstanding Stak eholder Resistanc e in En ter pr
ise IT P
rojec ts Prof J ud y McK ay 147 Kitt y Marmandis Projec t M anagemen t for La w yers? “I
t’s a B
ra ve N ew W or ld ” D avid Ulbr ick 259 G ar y Y ork e D eliv er
ing a mining
pr ojec t thr ough pr ojec t alliancing – Jacin th-A mbr osia M iner al S ands , South A ustr alia. Nick F lanagan 127 D r St ev e M ilner D iff er en tia ting bet w een C lien ts and Cust omers: wha t ar e the b enefits . Paul P ur don 177 Mark P at ch D eliv er ing B ey ond Exp ec ta tions . A shish P rak ash, Jason G allagher 219 Tina R awk ins CST3 1220-1305 PTR Ele va
ting the PMO
. Richar d C awle y 148 D r T ed T ooher ROOM CONCURRENT SESSIONS So
cial & C
or por ate Resp onsibilit y Prac
titioners and the
25th IP MA W or ld C ongr ess Pr ojec t M anagemen
t - D
eliv
er
ing the P
romise
Follo
w us on F
ac
eb
o
ok.
Its the b
est w
ay t
o get the la
test inf or ma tion. 1545-1615 SOCIAL A fter no on R efr eshmen ts ser
ved in the
Trade Exhibition
G
rea
t Hall 3&4
The b enefits of So cial M edia f or (in ter na tional) or ganisa tions and pr ogr ammes
. Our PM
w
or
ld is changing
rapidly
, a succ
ess
st
or
y of a global
implemen ta tion. W im D e G ier 302 Alan T upic off A c ase stud
y in the
implemen ta tion of Projec t S er
ver in a
high r
isk R&D P
rojec t en vir onmen t. And y M itchell 206 Pet er F owler G rea
t Hall 1&2
M1 M2 M3 M4 M9 P1 P2 P3 P4 P5 CST4 1500-1545 CST5 1620-1705 1830 SOCIAL Pr e-dinner dr inks , G ala D inner (T ick
et holders only)
Plaza F oy er 1900 SOCIAL IPMA 25th W or ld C ongr ess G ala D inner (T ick
et holders only)
Plaza B allr oom 2230-0045 SOCIAL W or ld C ongr ess A fter P ar ty . D
ancing till 1am.
D
rinks a
vailable f
or pur
chase via c
ash bar
(T
ick
et holders only)
Plaza T er rac e Ro om * INVIT ATION ONL Y Br isbane C ity Council ’s D isast er Resp
onse & R
ec ov er y. Craig E vans 143 D r P aul St einf or t PANEL 6 LEARNING, E-LEARNING AND UNLEARNING. Anthony W oo d, D r B ev er ly P asian
280 / 178
D r B arr ie T odhunt er Projec t S teer ing Committ ees: Acc oun table f or pr ojec t r
esults or ac
-ciden tal t our ists? Shar yn W hit e 152 Stuar t Hughson M anager ial comp et enc e requir emen ts and incidenc
e in multiple
pr ojec t en vir onmen ts
in the U
AE: A bank ing sec tor c ase stud y. D r P aul G ar diner 201 D r T ed T ooher Acc oun tabilit y f or Out come R ealiza tion
in a P
rojec t G ov er nanc e M odel. Prof O fer Z wik ael Present ed b y John S myrk 49 Bo yd McC arr on D ev elopmen t of p ost gr adua te engineer ing pr ojec t managemen t pr ogr ammes a t G reenwich U niv ersit y. D r M itr i A rami 325 D
r Nino G
rau In tegr ated P rojec t D eliv er y. Tom F ussell 213 W olf gang R aschk a The C hallenges of In ter na tional Pro gr amme M anagemen
t in the
Financial S er vic es Sec tor . James Mast ers 146 Mark N ewt on In tegr ated per for manc e A ssessmen t S yst em Mohamede za F aghedi 144 M ichael Y oung Risk M anagemen t in Explor ation. D r St ev e M ilner 139 Pet er F owler PANEL 4 EX TENDING AND DE VEL OPING COMPETENCIES. D r L ynn C ra wf or d, D r A lan Str ett on, Majid F ar ahani Present ed b y D r M.H. S obhiy ah
113 / 53 / 203
D r L ynn C ra wf or d PTR Building the Educ ation R ev olution Pro gr
am – the
Vic tor ian Exp er ienc e: Ensur
ing a fast pac
ed Pro gr am deliv ers legac y pr ojec ts . M ick R oss 101 D r L ynn C ra wf or d Lessons fr om the U ne xp ec ted P rojec t - Br isbane F lo od . Philip T ighe 266 D r P aul St einf or t PANEL 7 A SY STEMS PERSPECTIVE ON PR OJECT S. Prof V ernon Ireland , Fang Liu
161 / 58
Louis K lein Building str ong pr ojec t managemen t fr amew or ks - A lo cal go ver nmen t exp er ienc e. Tina R awk ins 132 Stuar t Hughson M anaging the Retr
ofit of Existing
H ealthc ar e F acilities . Ale xander R amos 59 Bo yd McC arr on Inc or por ating A gile in to a W ater fall Projec t. Aoif e T allon 321 D
r Nino G
rau
H
ow c
an I b
e sur
e?
PM in a w
or ld tha t is constan tly changing? Vic tor ia K earne y 251 Alan T upic off Projec t M anagemen t in S pac e B usiness . D r M ichael S oelt er 301 W olf gang R aschk a Link
ing EIA with
EMS: T he W ay to En vir onmen tal Prot ec tion Ex cellenc e. D r Vladimir O br ado vic 179 Mark N ewt on Pro gr amme managemen t a t the e
xample of an
Austr ian Ener gy Compan y. Mar ia S imek 298 M ichael Y oung PANEL 5 PR OJECT MANA GEMENT AS A PR OFESSION. D r B arr ie T odhunt er Jar omir P itas
275 / 118
D r P aul G ar diner 1305-1405 SOCIAL Lunch, ser
ved in the
Trade Exhibition C hairp erson: M iles S hepher d G rea
t Hall 3&4
POSTERS
Reminder t
o all delega
tes tha
t P
ost
ers ar
e on displa
y in the
Trade Exhibition ar
ea 1305-1455 AIPM A CTIVIT Y G ener al M
eeting of F
ello w s* Plaza 1 1305-1455 AIPM A CTIVIT Y PMO M eeting* Plaza 2 1410-1455 PL7 Ke ynot e P resen ta tion Sue K ersha w , E xecutiv e H
ead of P
ro
gr
amme and C
ontr ac t D eliv er y, O lympic D eliv er y A uthor ity , UK G rea
t Hall 1&2
Transp
or
t f
or the L
ondon 2012 G
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WEDNESDA
Y 12 OCT
OBER 2011
0800-1800 REGISTR ATION Registr ation D esk Op en G round F lo or 0850-0900 H ousek eeping A nnounc emen ts , T om T aylor G rea
t Hall 1&2
0900-0945 PL8 Ke ynot e P resen ta tion H ow ar d D ick el, B T, UK Chairp erson: B rigitt e Schaden G rea
t Hall 1&2
London 2012 -
The C
hallenges of D
eliv er ing the Telec ommunic ations f
or the G
rea
test S
ho
w on E
ar th The tr uth ab out Ear ned V alue M anagemen t Prac tic al e xp er ienc es in D ut ch P rojec ts . Mar co B uijnst ers 293 Lesz ek Statso The c ase f or c ost eff ec tiv e P rojec t In tegr ation M anagemen t. D r T ed T ooher 164 D ing R onggui D
efine the J
our ne y, D ev elop the Talen t . . D eliv
er the P
romise . Kat e S ander 130 Paul C ampb ell Projec t M anagemen t M etho dolo gies: A n In vita tion f or Resear ch. Jouk o V ask imo 296 Mladen R adjk ovic Residen tial Sa tisfac
tion as a
Projec t Q ualit y M easur e: The c ase of N ov a V ida, A ngola. D r G iel B ekk er 124 Ramesh Malik Por tf olio M anagemen t: A c onscious or sub conscious decision. Cor inne C adihac 28 John-P ar is Pant ouv ak is A U niv ersal M anagemen t M ode for P er manen t Or ganiza tions B ased on M anagemen t b y Projec ts . D
r Lixiong O
u 198 Ro dne y T urner Str ategic A ppr oaches and T ools for M anaging C omple x Projec ts . Ant on R ossouw 22 D avid McG uir e Projec t O ffic e Outsour cing f or G ov er nmen tal Projec
ts - S
tandar d and P rac tic e O la v T orp , G rigor y T sip es , Dmitr y S adk ov 18 Ed w ar d J ohnst one W or kf or ce Pro duc tivit y Impr ov emen t in Constr uc tion P rojec ts , A C ase S tud y. Ali Momtazi 274 D avid F ar w ell Value f or M one y in the W yar along Pro gr am: A n O wner ’s Persp ec tiv e. Phil C hipman 163 Julianne H awk e The Indigenous Exp er ienc e: A P rac tic al G uide t o W or
king in R
emot e Communities . Amy B ro oks 214 Mark P at ch G rea
t Hall 1&2
M1 M2 M3 M4 M9 P1 P2 P3 P4 P5 CSW1 0950-1035 Iden tific ation of C ritic al R isks Influencing the A pplic ation of Ener gy E fficien t and R enew able Technolo gies in Austr alian G reen O ffic e B uildings: Preliminar y F indings
of a Sur
ve y. Ibr ahim Mosl y 268 D
r Nino G
rau PM A udit fr om the Poin t of
View of an
In ter nal A udit Mar tina A lbr echt 336 John-P ar is Pant ouv ak is
Setting the tar
get le vel r egar ding Projec t P or tf olio M anagemen t M atur ity . Matti H aukk a 115 Susan W oo dc ock The r
ole of R
isk M anager within the Value C hain of comple x pr ojec ts . Sant e T or ino 193 G unther L auer D ev eloping V alid and R eliable Sc ales to P redic t Succ ess of Lar ge C omple x Projec ts . D r R oxanne Z olin Present ed b y Ro dne y T urner 81 D avid F ar w ell G etting L ean. N oel W atts 250 Mladen R adjk ovic W hy B usiness C ases Only Value For T he Happ y F ew . Robb er t V an Alen 215 Leh S imonelli Exist en tialism, Ev olution, and the ma tt
er of pr
ojec t managemen t enquir y. D r J onathon W hitt y 223 G eor gina R ow e Consist enc y and accur ac y in qualita tiv e e xp er t assessmen ts . A naly sis of empir ic al findings fr om N or w ay . O la v T orp 72 Rob er to Mor i D eliv er ing A dded Value b y M ost Ad van tageous B ids . Eelc o N ap 272 Mar y Mar tin Q ualit y achie ves D eadlines . Terr y P ark er 278 Brian K oo yman CSW2 1110-1155 D ev elopmen t and
use of a pr
ojec t ex ecution mo del t o manage deliv er y of
major oil and gas
pr ojec ts . Francis N orman 68 Mar y Mar tin The S ta
te of the
PMO…and Insigh
ts
on its F
utur e. H ow ar d V aughan 239 Susan W oo dc ock Steer ing committ
ees - time
for an e
volution or re volution? Lisa T w yf or d 168 G unther L auer Value f or M one y in R ela tionship Con tr ac ting G raham W att 93 D avid F ar w ell En ter pr ise P rojec t M anagemen t - Pro cess or V alue? D oug W heeler 157 Mladen R adjk ovic Compar ing A pples with A pples: A ligning Projec t M anagemen t Capabilit y with Cor por ate S tr ateg y. D r L ynn C ra wf or d 324 Leh S imonelli Succ ess F ac tors in EPC P rojec ts , C ase: MAPNA P ow er P lan t. Mohammedr eza Faghedi 158 Babis I ssaias “B est B ang f or B uck ” pr ojec t managemen t tr aining: PMBOK, PRINCE2 or something else? Angela L ec omb er 262 G eor gina R ow e Projec t M anagemen t Inno va tions in the A delaide D esalina tion P rojec t. Maur o F ar inola 160 D
r Nino G
rau The S iemens W ay t o Projec t M anagemen t M atur ity . W olf gang Raschk a 247 Rob er to Mor i Collab or ativ e decision mak ing on c omple x, major pr ojec ts: the facilita tion pr oc ess . D avid St ev ens 41 Brian K oo yman U nc er tain ty M anagemen t in Projec ts
. A new
persp ec tiv e. Agnar J ohansen 269 Jo e R ossi CSW3 1155-1240 1240-1340 SOCIAL Lunch, ser
ved in the
Trade Exhibition
G
rea
t Hall 3&4
1240-1340
POSTERS
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o all delega
tes tha
t P
ost
ers ar
e on displa
y in the
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ea
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rea
t Hall 3&4
ROOM CONCURRENT SESSIONS PTR 1035-1105 SOCIAL M or ning R efr eshmen ts , ser
ved in the
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G
rea
t Hall 3&4
Prac tic es and metho ds Prac
titioners and the
occupa
tion / C
25th IP MA W or ld C ongr ess Pr ojec t M anagemen
t - D
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romise
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Its the b
est w
ay t
o get the la
test inf or ma tion. 1515-1545 SOCIAL A fter no on R efr eshmen ts , ser
ved in the
Trade Exhibition
G
rea
t Hall 3&4
1550-1640 PL9 Ke ynot e P resen ta tion D r F iona W oo d, O AM, A US Chairp erson: D avid Hudson G rea
t Hall 1&2
1640-1700 PL10 Closing R emar ks , D
avid Hudson and hando
ver t o J ohn-P ar is P an touv ak is , C hair
, 26th IPMA
W or ld C ongr ess , 2012. G rea
t Hall 1&2
1900-2300 SOCIAL Far ew ell P ar ty
The Landing a
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ockside
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ating fr
om BCEC a
t 6:30pm and 6:50pm - please r
ef er t o y our tick et
THURSDA
Y 13 OCT
OBER
0900 IPMA A CTIVIT Y Cer tific ation Valida tion M anagemen t B oar d M eeting* Boar dr oom 1 1400 TOUR AdelaideTour - D
esalina tion P lan t Bo ok ings E ssen tial
FRIDA
Y 14 OCT
OBER
TOUR N or th Q ueensland T our - T ableland/Mt Emer ald T our Inc or porating the P
rop
osed Mt Emer
ald
W
ind F
ar
m and A
sia P acific Ener gy Inno va tion C en tr e Bo ok ings E ssen tial The R ole of Kno
wledge in the
Projec t M anagemen t O ffic e. Shahr am S ok han var 136 Stac y G off Ey es W ide Shut:
Expanding our w
or
ld-view of p
or tf olios . M ichael Y oung 52 Alan T upic off H
ow do y
ou k
eep
a billion dollar
Austr
alian r
olling
st
ock business on
schedule
, budget
and the r
ails? G iles W ak efield 135 D r P aul G ar diner Cr oss-cultur al Comple x P rojec t M anagemen t. D r L ouis K lein 331 D r St ephen H ay es Engaging Human Resour ce P ot en tial. Mark L angdon 327 Mar ia S killern Is P rojec t M anagemen t a Prof
ession? and if not
wha
t is it?
Paul G iammal vo 292 Kar en Manle y In telligen t D isob edianc
e - the
diff er enc e b et w een G oo
d and G
rea t Projec t M anagemen t H ay dn T homas 335 Luc a C av one W or kshop H ow t
o manage the
Or ganisa tional R isks of M ajor P rojec ts . Terr y E ames 145 N o C hair assigned In tegr ated R isk M anagemen t in C omple x Infr astr uc tur e Projec ts . D r O le J onny K lak egg 170 Ale xandr T ovb Confir ming P rojec t M anagemen t M atur ity thr ough “E videnc e-B ased Results ”. Murr ay G ough 54 Francis N orman Ev alua ting F le xibilit y in N uclear P lan t In vestmen
t: a R
eal Options A ppr oach. D r Maur o Mancini 282 Angela L ec omb er CSW5 1430-1515 In Lar ge P rojec ts , The M ajor R isk I s T he Projec t Or ganisa tion. Per A kesson 131 Stac y G off Presen ting In tegr ated M odel f or P rojec t Por tf olio S elec tion Pro
cess in H
olding Companies D r A hmad A li Yaz danpanah 307 Alan T upic off D imensions and Se ver
ity of P
rojec t Comple xit y. D r R oxanne Z olin Present ed b y Ka ye R emingt on 128 D r P aul G ar diner A b ett er w ay of tr ack ing pr ogr ess: lessons fr
om GIS f
or the P ro gr am O ffic e. Timothy W oo dman 209 D r St ephen H ay es PANEL 8 USING MA TURIT Y
MODELS IN PR
OJECT MANA GEMENT . Majid F ar ahani, Present ed b y D r M.H. S obhiy ah, Mar ia Malinina
263 / 267 / 103
Mar ia S killern Por tf olio M anagemen t: R oles , Resp onsibilities and P rac tic es A Q ualita tiv e S tud y. Aileen K oh 183 Kar en Manle y M aximizing Q ualit y M anagemen t in managing multiple pr ojec
ts in O
ffshor e Installa tion P rojec t: A n O ver view .
Ir Hj A
hmad K hair iri Ab dul G hani 285 Luc a C av one Cultur al and or ganisa tional
change using a
pr ojec t managemen t fr amew or k.
Sue Hughes and
Fiona P eat e 240 M ichael B oxheimer Projec t P ro cur emen t str
ategies in the
H ong K ong c onsumer elec tr onics industr y - a quan tita tiv e stud y. Anthony W oo d 299 Ale xandr T ovb
From the Idea t
o the Ligh t R ail Transit Sy st em “ G la ttalbahn ”
- a Succ
ess S tor y. H erb er t N ott er 125 Francis N orman The P romise is Value-f or-M one y. G eoff R ank ins 208 Angela L ec omb er Rene B akk er
Time & lear
ning in in ter-or ganiza tional pr ojec ts Jingting S hao The impac
t of pr
ogr am manager´s leadership comp et enc es on pr ogr am succ ess Jonas Söder lund Human R esour ce M anagemen t in Projec t-based Or ganiza tions Mehmo od A lam In vestiga ting the eff ec tiv eness of con tinuing pr of essional de velopmen
t in PM
M oder ator : M iles S hepher d, IPMA RMB CSW4 1345-1430 Prac tic es and metho ds Prac
titioners and the
occupa
tion / C
lien ts & S tak eholders Prac tic es and metho ds Clien ts and stak eholders Prac tic es and metho ds The F utur e The In ter na tional Exp er ienc e Prac tic es and M etho ds Prac tic es and metho ds IPMA R esear ch Aw ar ds 2011 Presen ta tions Prac tic es and metho ds G rea
t Hall 1&2
M1 M2 M3 M4 M9 P1 P2 P3 P4 P5 The A ustr alian Exp er ienc e ROOM CONCURRENT SESSIONS If y ou ar e sta
ying in A
ustr
alia
C
onsider joining one of the P
ost C
ongr
ess
Tours!
25th IP MA W or ld C ongr ess Pr ojec t M anagemen
t - D
eliv
er
ing the P
romise
Follo
w us on F
ac
eb
o
ok.
Its the b
est w
ay t
o get the la
test inf or ma tion. PANEL PRESENTER TITLE FA CILIT AT OR
PANEL 1 - U
nderstanding S tak eholders A le xia N alew alk (120) Stak eholder Exp ec ta tions R egar ding P ublic P rojec t O versigh t D r R oxanne Z olin Ro xanne Z olin (129) D o P rojec t M
anagers understand S
tak
eholders?
PANEL 2 - M
anaging
Vir
tual and D
istr ibut ed Teams D r C or nelia Veil (290) N ex t gener
ation of meeting t
ools f or vir tual pr ojec t t eams D r K ay e R emingt on D r D aniel C ollado-R uiz (172)
Teambuilding in distr
ibut
ed t
eams:
c
ase stud
y of the 1st Ib
er ian Young C rew W or kshop
PANEL 3 - M
anaging C onstr uc tion P rojec ts D r C hinwi Mgb er e (192) M obile mo dels f
or managing r
eal esta
te de
velopmen
t pr
ojec
ts in a d
ynamic en vir onmen t D r K ar en M anle y D r M aur o M ancini (189) The r olling w av
e scheduling pr
oblem solv
ed b
y the r
eal options appr
oach
PANEL 4 - Ex
tending and D
ev eloping C omp et encies D r L ynn C ra wf or d (113) Ex
tending the P
rojec t M anagemen t S killset t o Enc ompass C hange Implemen ta tion D r L ynn C ra wf or d D r A lan S tr ett on (53)
A vision f
or the longer-t
er m futur e: F rom pr ojec
t managers t
o “syn thesists ”. M ajid F ar ahani pr esen ted b y D r M. H S obhiy ah (203) Facilita
ting the K
no
wledge M
anagemen
t in P
rojec t-based Or ganiza tions thr ough L essons L ear ned S yst em
PANEL 5 - P
rojec
t M
anagemen
t as a P
rof ession D r B ar rie To dhun ter (275) Futur e pr ac
titioners of pr
ojec
t managemen
t - ar
e w
e disciples of S
tanle
y K
ubr
ick or R
idle y Sc ott? D r P aul G ar diner Jar omir P itas (118) Prof essional de velopmen t
PANEL 6 - L
ear
ning
, E-L
ear
ning and U
nlear ning A nthon y W oo d (280) Impac
ts of studen
t engagemen
t in online lear
ning en
vir
onmen
ts - a c
ase stud y D r B ar rie T odhun ter D r B ev er ly P asian (178) W ha t e-L ear ning pr ojec ts c an sho
w us ab
out pr ojec t managemen t ma tur ity
PANEL 7 - A S
yst
ems P
ersp
ec
tiv
e on P
rojec ts D r V er non Ir eland (161) D ev elopmen
t of a S
yst
em of S
yst ems G uide D r L ouis K lein Fang L ui (58) U sing sy st ems think ing t o b ett
er understand d
ynamics of the so
cial net
w
or
k in C
hina ’s pr ojec t go ver nanc e
PANEL 8 - M
atur
ity & C
omp
et
enc
e in P
rojec t M anagemen t M ajid F ar ahani pr esen ted b y D
r M.H S
obhiy ah (263) Lessons L ear ned do cumen ta
tion of the N
ational P rojec t Ex cellenc e A w ar d -C ase stud y: F irst C
ycle of Ir
an N ational P rojec t Ex cellenc e Aw ar d M ichael Y oung M ajid F ar ahani pr esen ted b y D
r M.H S
obhiy ah (267) Compar ison analy sis b et w
een the pr
ojec t ma tur ity mo dels in vestiga
ting the c
ommon r
oots
, similar
ities and diff
er
enc
es - C
ase S
tudies
OPM3,
CMMI and PMMM
25th IP MA W or ld C ongr ess Pr ojec t M anagemen
t - D
eliv
er
ing the P
romise
Follo
w us on F
ac
eb
o
ok.
Its the b
est w
ay t
o get the la
test inf or ma tion. Post er B oar d N umb er First N ame Sur name A bstr ac t N o Title 1 Fahr i A kdemir 270 ReM oving The B ar riers B uilt A gainst C rea tivit y 2 M ehmo od A lam 256 Retur
n on In
vestmen t fr om P rojec t M anagemen t E duc ation: A c
ase of B
ritish P rojec t M anagemen t P rof essional D ev elopmen t P ro gr amme 3 Thomas Baumann 78 Communic ation, C oop er
ation and L
ear
ning - their r
ele
vanc
e f
or the v
alue cr
ea
tion under c
onsider
ation of neur
obiolo
gic
al asp
ec
ts - c
oncr
etiz
ed b
y using the aut
omotiv e industr y. 4 M atthew Bruers 63 The inno va tiv
e use of wind f
or
ec
asting t
echniques in the optimiza
tion of wind far
m c onstr uc tion planning 5 D aniel Collado-R uiz 181 D ev
eloping new P
ro duc t-S er vic e S yst ems t o e xpand cur ren t mar kets 6 M athew D onald 48 Change managemen t, r esistanc
e and mitiga
tion 7 Adr ian Ea rl 100 Projec t M anagemen t P rac
titioners and the O
ccupa tion 8 Nik i G ar gassoula 105 W
hen the sk
y falls on our heads
. P rojec t M anager R eac tion t o U ne xp ec ted E ven ts 9 Juan G asc a 180 Lessons L ear ned F rom C on tr asting D esign Think ing A nd A gile P rojec t M anagemen t||M etho dolo gies 10 Ja vad Hadadi 236 The A pplic
ation of P
ublic P riv ate P ar tnership C on tr ac ts f or financ
e the p
ow
er pr
ojec
ts In de
veloping c oun tr ies 11 Ja vad Hadadi 246 Projec t F inanc e thr
ough the A
pplic
ation of I
slamic S ecur itiza tion 12 M ik los Hajdu 14 N ot
es on M
aximal-t
yp
e R
ela
tionships in P
rojec t P lanning 14 Saad H egaz y 283
Causes of D
ela
y C
laims in U
AE c onstr uc tions P rojec ts
, and the eff
ec
t in C
ho osing D ela y analy sis M etho dolo gy 16 M ar nie Ligh tb ound 277 W ha t’s essen tial f or P rojec ts To da y? 17 Fang Liu 231 U sing S yst ems Think ing t o B ett er U nderstand D
ynamics of the S
ocial N
et
w
or
k in C
hina ’s P rojec t G ov er nanc e 18 G ior gio Lo ca telli 190 Incr
easing public acc
eptabilit
y of pr
ojec
ts:
c
ost and time in the nuclear infr
astr uc tur e 19 G ior gio Lo ca telli 233 H
ow the plan
t siz
e impac
ts on pr
ojec
t r
isks:
the nuclear p
ow er r eac tors c ase stud y 20 Rob er t Robson 207 Benefits M anagemen t: T ur ning Theor y In to P rac tic e 21 H olger Schob er 99 W or ld-class str ategic sour cing: wh y pr ojec t managemen
t is a k
ey succ ess fac tor 22 M ehr an Sep ehr i 40 Str
ategizing on D
ynamic C
apabilities in P
rojec t-based Or ganiza tions 23 M ehr an Sep ehr i 165 A H ealth, S af et
y and En
vir
onmen
t (HSE) managemen
t sy
st
em based on BSC.
C ase: a c ompan y ac tiv
e in the c
onstr
uc
tion and de
velopmen
t of p
ow
er plan
ts in Ir
an 24 M ehr an Sep ehr i 173 Projec t Sustainabilit y: T he R
ole and R
esp
onsibilit
y of S
tak eholders 25 M ehr an Sep ehr i 175 Sof tw ar e D ev elopmen t b y Vir tual P rojec t M anagemen t ( VPM) 26 M ehr an Sep ehr i 191 A lignmen
t of P
rojec
t P
or
tf
olio with C
or por ate S tr ateg y 27 A ftab Siddiqui 138 Str ategic
ally aligning infr
astr
uc
tur
e asset initia
tiv
es and in
vestmen
ts with business str
ategies f or c omp etitiv e ad van tage 28 U ro s Str el L encic 122 U sing P rojec t M odels t o D eliv
er and Ex
ceed the P
romise 30 Lisa Tw yf or d 169 You don ’t alw ay s ha ve t o c ar
ry a big stick t
o get things done
31 Lisa Tw yf or d 171 Stak eholders ar e p eople t oo 32 Mladen Vuk omano vic 109 Cr itic al v ar iables f or pr edic ting c
ost of pr
efabr
ic
ated housing
POSTER A
19
Proceedings sponsored byKeynote speakers
ed merrOW
Ed Merrow is the Founder and President of Independent Project Analysis, Inc. (IPA), a global company that provides a unique project research capability for the process and extraction industries. Established in 1987, IPA has grown from a one-person organization to over 200 employees with offices in North and South America, Europe, the U.K., Australia, Singapore and China.
After receiving degrees from Dartmouth College and Princeton University, Ed was as an Assistant Professor at the University of California (UCLA), where he taught mathematical economic modeling and industrial
organization for 4 years. Before he established IPA, Ed spent 14 years with the Rand Corporation, where he developed and directed Rand’s Energy Program and its Research Program for the Chemical Process Industries. Ed has testified before the United States Congress regarding cost overruns in major capital projects and is the recipient of the Construction Industry Institute’s highest honor, the Carroll H. Dunn Award of Excellence, and the Engineering and Construction Contracting (ECC) Division Award for Outstanding
Contributions to the Industry.
Ed is highly recognized as a subject matter expert in the execution of large and complex megaprojects and capital projects in general. With the recent surge in megaproject activity across the oil, minerals, and chemical industries in all parts of the world, Ed’s studies are motivated by the need to understand the complex behaviors of megaprojects and to identify the drivers of megaproject success and failure. His years of analysis and research have culminated in the publication of his latest work, Industrial Megaprojects-Concepts, Strategies, and Practices for Success (Wiley, April 2011).
Redefining Project Management for Major Projects It is hardly a secret that large capital projects have a miserable record of poor performance. In the industrial sector amongst companies with the most experience in developing and executing megaprojects, the failure rate is two-thirds even with a generous definition of success. The practices necessary to generate successful megaprojects are generally well-known to those in the project management community: clear objectives, complete basic technical data, very well-defined scope, strong execution planning, and good field controls. We know that these things are essential, and yet we routinely fail to follow these sound practices. In order to significantly improve large project performance, we in the project management community must understand and address the issue of why we fail to follow established best practices on the most important projects that our companies and agencies have. After studying over 300 of these projects in depth, I believe there are two basic problems: • We struggle to gain the full and knowledgeable
cooperation of our full organizations in developing and executing the projects. In the private sector, this usually means that the businesses are disconnected from the project process and therefore fail to execute their essential roles.
• We fail to recognize and shape the environment—political, social, and economic—in which these projects will have to be executed. Left unaddressed, turbulence in the environment renders the projects unmanageable, even if the basic practices were sound.
20
Proceedings sponsored bygraeme neWtOn
Graeme Newton was appointed Chief Executive Officer of the Queensland Reconstruction Authority in January 2011 and brings to the role more than ten years’ experience as Senior Executive in the semi-Government and Government sectors – most recently as the State’s Coordinator-General and Director General of the Department of Infrastructure and Planning.
With tertiary qualifications as a Surveyor and Masters level qualifications in business and project management, Graeme has an in depth understanding of urban and regional planning, commercial business drivers and major project delivery.
He has led the approval and delivery processes for several major Queensland projects across the infrastructure areas of water, energy and transport and has delivered pipelines, telecommunications and transmission line projects. Graeme has held the position of Chief Executive Officer of Queensland Water Infrastructure and held senior roles with Stanwell Corporation and Burnett Water. He has served as the Aide-de-Camp to the Governor of Queensland and is a graduate of the Australian Institute of Company Directors. The Australian Experience - Reconstructing Queensland following the Summer Disasters of 2010-2011
Graeme Newton is the CEO of the Queensland
Reconstruction Authority, appointed to oversee and manage the reconstruction effort after all 73 local government areas were disaster declared as a result of 7 separate disaster events in the space of a few weeks including three separate cyclones and the worst flooding in decades. Mr Newton will provide an overview of the disasters, the role of the Queensland Reconstruction Authority and the unique challenges the State faces in reconstruction. He will also address the role of project management in disaster response, recovery and in building resilience so the State is prepared to better handle large-scale disasters into the future.
Chris CattaWay
Chris Cattaway is an experienced Project Manager, Consultant and Learning Facilitator in the Private Sector and the NGO Sector. To complement his experience managing multi-million dollar international telecommunications projects, for the past 17 years, he has worked for several international Non Governmental Organisations (‘NGOs’ or ‘charities’), and has set-up and managed some significant emergency programmes (including Save the Children’s response to Cyclone Nargis in Myanmar in 2008, – one of the largest emergency response programmes ever implemented by a single NGO).
He has held the Project Management Institute’s Project Management Professional (‘PMP’) certification for more than 12 years. In 2003, Chris completed a full time MBA at the University of Otago, New Zealand.
He has taught Project Management to Masters Students at The Roehampton University and Cass Business School in London and to NGO project managers from developing countries, both face to face and online in virtual classrooms. He was a Founder Member and Principle Advisor to
PM4NGOs – a group of NGO practitioners who believe that improving project management practice in the NGO Sector would significantly improve the impact of NGO projects. He initiated a partnership between with the APM Group – the organisation which certifies Prince 2 and many other leading credentials – which has established ‘PMD Pro’;.the new internationally-recognised professional certification for Project Management Professionals in the International Development Sector
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Proceedings sponsored bymOrris miselOWsKi
Morris Miselowski knows that the next 10 years will see the equivalent of 100 years of change. He knows that in 2020, 60 per cent of the workforce will be doing jobs that don’t yet exist, in industries that haven’t been created. And he knows that all of that change will come through people, not technology.
Morris will take you on a tour of tomorrow’s world –- a world where we will live much longer and work, play and consume in a way that is unrecognisable today.
In the near future, we will be online 24/7 and the computer keyboard and mouse will be dead. Things like social media and networking, virtual worlds, augmented reality, crowd sourcing, geo-tagging and new technologies –- disruptive, nano, convergent and divergent -– will be part of everyday life. Management paradigms will evolve to include more iterative and open-source styles as well as robots in the workplace.
With this avalanche of knowledge, influences and choices, everything will change – our lifestyle, our belief systems, our habits, our opportunities, and the way we experience and interact with the world.
By the age of 22, when all of his contemporaries were still at university, Morris Miselowski had already built and sold his first business. Since then, he has accumulated 30 years’ experience in business and strategic future forecasting for a wide range of public and private organisations through the consulting firm he founded in 1981, Success Through Focus, his equity partnership firm Futurevation and his speaking business Eye on the Future.
As a speaker, strategist, consultant and mentor, he provides prescient, practical advice to CEOs and decision-makers at organisations around Australia and the world. His clients have included small businesses and associations as well as blue-chip companies like nab, Mercedes Benz, HBA, UBS, Toll, RMIT, Ernst & Young, Danone, Phillips, Toshiba and IGA.
harjOnO Zainal-abidin
Harjono is a project management practitioner versant in the Oil & Gas and Telecom/IT Industry with a specialty in Planning and Risk.
He is currently engaged as a Project Management “coach” at MENTOR Solutions & Resources Sdn Bhd and is involved in project management systems implementation for PETRONAS.
He is also appointed as Oil & Gas advisor to the Aceh
Government, an autonomous province within the Republic of Indonesia.
Harajono occasionally lectures on Project Management and Information Technology at Universiti Teknologi Malaysia (UTM) City Campus in Kuala Lumpur.
Harjono is active in the Malaysian Project Management community and is currently the Malaysian Representative for the Asia Pacific Federation of Project Management and has served as Secretary to the Project Management Institute Malaysia Chapter from 2001 – 2003.
In the IT Industry from 1997 – 2000 he was engaged in developing Next Generation web based search & data applications (Digital Internet Exchange and AltaVista Search Engine) in collaboration with Digital Equipment Corp’s (DEC) Western Research Lab in Palo Alto, CA.
In the Telecommunications industry from 1994 – 1997 he was Program Manager at Time Telekom for the Peninsular Malaysia fiber-optic network.
In the Oil & Gas industry from 1982-1988 he was on field development projects with operating companies via PETRONAS Carigali Sdn Bhd and their joint-venture partners EXXON and SHELL. He also served with Design Engineering Consultants (Ranhill), Heavy Fabrication Constructors (Malaysia Shipyard & Engineering) and Offshore Platform Maintenance Providers (Shapadu/Brown & Root).
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Proceedings sponsored bysue KershaW
Sue is the Executive Head of Programme and Contract Delivery for transport at the Olympic Delivery Authority (ODA) in London. Her remit covers all rail and road transport for the games and the programme management of the wider portfolio that ensures delivery of the strategy enshrined in the Olympic Transport Plan. Under her leadership the ODA is provided with the structure needed to deliver on time, fit for purpose and of course providing value for money for the public purse.
She is a leading member of the Institution of Civil Engineers and Association for Project Management and has 25 years experience in the industry, specialising in the management of Major Projects such as the extensions to the Jubilee and East London Line, and the Bangkok Mass Transit and Expressways.
Sue has a wide range of experience and is able to understand and translate the needs of both the public and private sector in the client and delivery role. She is an avid promoter of programme management as a discipline and is passionate about improving performance and visibility of the profession through excellence.
Living on the Isle of Dogs near the Olympic site, and being a governor of a local school, Sue also has a great interest in the regeneration and legacy the Olympics will provide.
Transport for the London 2012 Olympic Games The Olympic Delivery Authority’s objective for Games transport is to get athletes to their events on time and spectators to their venues efficiently and safely, whilst keeping the rest of the UK moving. This is a huge ask given the complexity of the city, the Games and the transport systems. This presentation describes the challenges and how these have been overcome, and focuses on the importance of ‘process light’ ; strong relationships and smart assurance. It also examines the importance of being a good client, and being able to adapt from delivering infrastructure to operations of transport systems.
hOWard diCKel
Howard Dickel has worked in the ICT industry for over 20 years having started his career with IBM.
In the last 20 years he has held a wide range of roles including technical consultancy, sales and marketing, service management and programme management.
Howard currently works for British Telecommunications plc in the role of Client Partner. He leads BT’s London 2012 Programme to design, deliver and operate all of the fixed and mobile, voice and data communications networks for the London 2012 Olympics. A role he has held since early 2008. Howard completed a MSc in Programme and Project Management in 2009. His research thesis considered the effectiveness of knowledge management at the Olympics and the implications for London 2012.
Howard lives with his partner, Andrea, and their two children, Daisy and Joshua, in a small mill town in West Yorkshire in the United Kingdom.
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Proceedings sponsored byPrOf. fiOna WOOd, Oam
Western Australia’s only female plastic surgeon is a mother of six, Head of Royal Perth Hospital’s Burns Unit and Director of the Western Australia Burns Service. She is also co-founder of Clinical Cell Culture, a private company recognised in medical circles for its world-leading research and breakthroughs in the treatment of burns.
In addition, Prof Fiona Wood is also a Clinical Professor with the School of Paediatrics and Child Health at the University of Western Australia and Director of theMcComb Research Foundation.
She has become world renowned for her patented invention of spray on skin for burns victims, a treatment which is continually developing. Where previous techniques of skin culturing required 21 days to produce enough cells to cover major burns, Fiona has reduced that period to five days. Via her research, Fiona found that scarring is greatly reduced if replacement skin could be provided within 10 days. As a burns specialist the Holy Grail for Prof Fiona Wood is ‘scar less woundless healing’.
A graduate of St Thomas’s Hospital Medical School in London, Fiona worked at a major British hospital before marrying Western Australian born surgeon Tony Keirathand migrating to Perth with their first two children in 1987. She completed her training in plastic surgery between having four more children.
In October 2002, Fiona was propelled into the media spotlight when the largest proportion of survivors from the Bali bombings arrived at Royal Perth Hospital. She led a courageous and committed team in the fight to save 28 patients suffering from between two and 92 per cent body burns, deadly infections and delayed shock.
Her exceptional leadership and surgical skills and the fact that she had the vision to plan for a large-scale disaster five years before the Bali tragedy, brought world-wide praise and recognition to the Royal Perth Hospital Burns Unit and highlighted the ground breaking research into burns treatment taking place in Western Australia.
Although Fiona came into the public eye following Bali, she has been well known and respected in her field of burns internationally and locally for many years.
Her business, Clinical Cell Culture, came about after a schoolteacher arrived at Royal Perth Hospital in 1992 with petrol burns to 90% of his body. Fiona turned to the merging US-invented technology of cultured skin to save his life, working nights in a laboratory borrowed from scientist Marie Stoner. A friendship developed, and the two women joined forces to explore tissue engineering. They moved from growing skin sheets to spraying skin cells, earning a worldwide reputation as pioneers in their field. The company started operating in 1993 and is now planning to release its technology globally to use the royalties to fund further burns research.
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Proceedings sponsored bydisaster management stream
Facilitated by Dr Paul SteinfortjOhn CaWCutt
Chief Superintendent AFSM
John is the Director of the State Operations Branch, Queensland Fire & Rescue Service which manages a range of operational departments including Operational Coordination, Operational Improvement, Doctrine and Planning and Special Operations functions.
In his operational and leadership capacity John has led multiple interstate and international taskforces to fires, floods, cyclones and earthquakes. John is also an Australian Urban Search and Rescue (USAR) Taskforce Leader and most recently led the Australian USAR Taskforce (Qld TF-1) to the Christchurch earthquake.
He has presented at both national and international conferences and is an Australian representative to United Nations (OCHA) International Search and Rescue Advisory Group (INSARAG) meetings. John is also an international team classifier and has recently assessed the Belgium & Denmark USAR teams.
John has a broad range of academic qualifications that include a Masters in Leadership & Management (Policing), Graduate Diploma in Executive Leadership a Bachelor of Further Education & Training and an Advanced Diploma of Public Safe
