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AY2014-2019 PLO Cycle: Five-Year Program-Level Assessment Plan

Human Services

Therese Madden April 15, 2014

I. Program Level Learning Outcomes

1. Students will develop the ability to understand and demonstrate adherence to ethical principles.

2. Students will demonstrate analytical, problem solving, and project management skills.

3. Students will develop critical thinking abilities and a foundation of ethical understanding that will allow them to serve people of diverse ethnic, cultural, gender, and other backgrounds.

4. Students will demonstrate a love for the pursuit of continuous learning and an ability to inspire others with that love.

5. Students will be able to communicate effectively, in writing and orally, and will be able to do so with clarity, accuracy, and conviction.

2. Curriculum Map for Human Services

Program Level Learning Outcomes

Outcome 1 Outcome 2 Outcome 3 Outcome 4 Outcome 5

1. Ethical principles 2. Project Management

3. Service to others Continuous learning Effective Communication

BUS2000 : Mgt Prin/Org Behav I P M I BUS2008 : Legal Env of Bus P/M P P BUS2010: Prof Ethics/Soc Resp P P M BUS2006: Contemporary Prof Writing I/P

BUS2226 : Corp Finance I P

BUS2300 :Marketing Principles I P M

BUS2335: Intl Business P P P

BUS2600: Op and IT Systems I I M I

BUS2980 :Bus Policy/Strategy (Capstone) M M M M

Level of Delivery of Material:

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P = Students Practice/apply the content/skill - material is taught in depth

M = Students demonstrate Mastery of the content/skill - continued in depth teaching and/or synthesis

3. Assessment Timeline

Assessment Procedures and Timeline:

The UG Intensive Business Program will assess at least one program-level learning outcome annually, using at least one required or elective course as the venue for that assessment. The primary responsibility for choosing and designing the assessment instruments will be the instructor of the class, in collaboration with and approval of the director and the Assessment Coordinator for their school/division.

The Department will hold a meeting in either January or May (depending on the semester) for the purpose of assessing student progress on that specific learning outcome. All full-time faculty members will be expected to participate, with part-time faculty invited to participate. A report (see #4 below) will then be submitted by the instructor to the department chair/program director, who will then forward it to the appropriate Assessment Coordinator (see #4 below).

The table following indicates the learning outcome to be assessed, the identified course, and the year that the assessment will occur.

Learning Outcomes

Yr

Demonstrate analytic/problem solving

skills in variety of disciplines

Describe/discuss and analyze current events in

American Business

Acquire comm, research and tech skills to analyze bus situation, prepare and

present report

Develop critical thinking abilities and ethical principles to work with

diverse populations

2014-15 BUS2980

BUS POLICY/STRATEGY

BUS2010

PRO ETHICS/SOC RESP

2015-16 BUS 2980

BUS POLICY/STRATEGY

BUS2226

CORPORATE FINANCE

2016-17 BUS2600

OPER/TECH

BUS2335

INTERNATIONAL BUS

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MGMT PRIN/OB BUS POLICY/STRATEGY

2018-19 BUS2300

MARKETING/PRINCIPLES

BUS 2008 LEGAL ENV OF BUS

4 –

Intro:

PLO’s in Intensive Business have been primarily measured both for the NDNU Assessment and that required by the ACBSP through three methods used in the capstone course: ETS testing which is benchmarked nationally, a graduate survey of student assessment of program learning outcomes, and an assessment of their final case analysis and presentation. The program director is currently piloting a career portfolio process with the Spring 2014 capstone class, which may or may not become part of the assessment project. We have also created individual course maps for the major core courses in order to better align course outcomes with PLO’s. Further a

concentration outcome description has been incorporated in this report to highlight how concentration courses relate to program outcomes.

Following is an outline of PLOAssessments tentatively planned for the next 2 years of the 5 year assessment cycle. SPRING 2015

Program Learning Objective 2. Students will learn to describe, discuss and analyze current events in American business with

attention to the global, social and ethical dimensions of events.

Course/Project to be Used/Semester Business Policy/Strategy (BUS2980) Final Case Analysis and Major team case analyzing a organization using the tools of strategic analysis and planning, create a business plan and present it in a professional manner. Projects reviewed/samples kept for assessment of proficiency.

Instructor BARDEN

Method ETS testing, graduate surveys, case analysis

scoring rubric

Level of achievement Have results from 2009 for comparison purposes

Review/Action Review with faculty As indicated by faculty

Retention Director files

SPRING 2015

Program Learning Objective 4. Students will develop critical thinking abilities and a foundation of ethical principles that allows

them to work effectively, respectfully, ethically and professionally with people of diverse ethnic, cultural, gender and other backgrounds

Course/Project to be Used/Semester

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paper analyzing a critical ethical issue in business, identifying the moral and

philosophical views and presenting an ethical perspective for action. Presentation to class Faculty/director evaluation of final presentations when possible.

Instructor LADINE

Method Rubric for final projects to be developed by director/instructo Level of achievement Comparison to course grades

Review/Action Review with faculty

Retention Director files

FALL 2015

Program Learning Objective 3. Students will acquire the communication, research and technological skills needed to analyze a

business situation (problem and/or opportunity), and prepare and present a management report

Course/Project to be Used/Semester

Corporate Finance (BUS2226) Students assignments and exams require demonstrative understanding of both appropriateness and relevancy of analysis. Case Projects are reviewed by program chair/directors to ascertain evidence of students’ ability to apply financial analysis to real world cases.

Instructor HUA

Method Case scoring,

Level of achievement Match with ETS questions on Finance

Review/Action Review with faculty As indicated by assessment

Retention Director files

SPRING 2016

Program Learning Objective 1. Students will acquire and demonstrate analytical and problem solving skills within various

disciplines of business—accounting, economics, finance, management and marketing.

Course/Project to be Used/ Business Policy/Strategy (BUS2980) Final Case Analysis and Major team case analyzing a organization using the tools of strategic analysis and planning, create a business plan and present it in a professional manner. Projects reviewed/samples kept for assessment of proficiency.

Instructor BARDEN

Method ETS testing, graduate surveys, case analysis scoring rubric Level of achievement Have results from 2009 for comparison purposes

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Retention Director files

B.S. IN BUSINESS ADMINISTRATION – ACCELERATED EVENING PROGRAM

PROGRAM LEARNING OUTCOMES

Aquire and demonstrate Analytical and Problem Solving Skills within various disciplines-accounting, economics, finance,

management and marketing.

Describe, discuss and analyze current events in American business with attention to the

global, social, and ethical dimensions of events.

Acquire the communication, research and technological skills

to analyze a business situation, prepare and present a

management report

Develop critical thinking abilities and ethical principles to work effectively, respectfully, ethically, and professionally with people of

diverse backgrounds.

CORE COURSES ( See individual course maps for Learning Outcome)

BS2000 BS2006 BUS2008 BUS2010 BUS2226 BUS2300 BUS2335 BUS2600 BUS298

Mgmt Prin & Org Behavior Contemporary Professional Writing Legal Env of Business Professional Ethics & Soc. Resp Corporate Finance Marketing Principles International Business Operations & Technology Bus Policy & Strategy

CONCENTRATION LEARNING OUTCOMES

Management Marketing Accounting Finance Entrepreneurship

Building on a foundation of the historic

management principles and activities of planning, organizing, leading and controlling, students will explore diverse aspects of the managers role in the contemporary business environment to develop the knowledge, skills, attitudes and values needed for success.

Students will expand their expertise in specific areas of marketing, including public relations, communication,

research, analysis, evaluation, and

application of the tools, methods, and practices of marketing in non-profit, for-non-profit, domestic and global environments

Students will acquire competency in the more advanced phases of analysis of financial statements,

investments and fixed assets; depreciation and depletion; intangible assets; current and long-term liabilities and stockholders’ equity. Students will learn concepts in

advanced accounting areas e.g. tax, cost, auditing to enhance their financial

Students will deepen their ability to analyze financial information and apply financial models for decision-making. They will develop skills in explaining the role of markets and financial institutions on the economy and in being able to analyze risk and determine investment and financial policies

Students will develop a framework for evaluating business opportunities, understanding the special operational, marketing and financial issues of startups. They will learn to identify the challenges, and evaluate their own abilities and goals in regard to managing the startup organization as well as develop plans for

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