Q-CLOUD MANAGED SERVICES

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Q CLOUD SUITE

SOFTWARE AS A SERVICE

Q Cloud Suite is a fully integrated management tool that gives you unique insight into the core essentials of your business.

Whether you’re an established small business, or just starting out, Q Cloud Suite will help you dedicate more time where it matters most – in improving your bottom line.

SaaS

Q-CLOUD

MANAGED SERVICES

Software

as a Service

The all-in-one business management solution that puts you in control

1: Sales and Marketing

Create and manage campaigns

Convert leads into sales

Share customer information business wide

2: Accounting

Raise quotes and invoices

Make the most of your money

Control stock

3: Customer Support

Manage service contracts

Raise help tickets

Track projects

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One integrated suite

– All the accounting, sales and customer service essentials you need to run your business no matter where you are.

Real-time visibility

– Enjoy clear views of every customer across accounts, sales and service performance. Say goodbye to out-of-date information with complete, 360-degree customer views across marketing, sales and service.

Boost staff productivity

– Share information across all areas of the business and eliminate data entry duplication. Q Cloud Suite’s solution enables anywhere-access to critical business data in, or out, of the office.

Secure and safe

– Automated online backups to multiple data centres and stringent service level commitments for data availability.

Minimal upfront and support costs

– Run your core business applications without the requirement for expensive on-site IT infrastructure or support resources.

Easy budgeting with no hidden costs

– Get all the benefits of Q Cloud Suite’s enterprise-class integrated suite with one monthly subscription. Latest version always provided at no additional cost.

Integrated software that serves you

– Q Cloud Suite adapts to fit your business.

Q-CLOUD

MANAGED SERVICES

SaaS

Software

as a Service

A business management solution delivering big company functionality

at an affordable price

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We fit in with you

Our implementation planning workshop will agree and design a high level plan for the migration project and settle on the go live date.

You won’t have to change anything

Don’t worry you won’t have to rethink your business processes to work with Q Cloud Suite. We’ll make sure it’s configured to support how you work.

Migrate any amount of data

With Q Cloud Suite you can move all your transactional histories across from any other business management package.

Big bang, or phased approach

You decide how the system goes live – across all areas or as a gradual phase-in. It’s your choice.

Getting to grips with the software

We provide training for your sales, finance and customer service staff – as well as your administrators/super users – to get everyone up-to-speed with Q Cloud Suite.

Who you going to call?

The Q Cloud Suite service desk is available, 24 x 7, to deal with any questions or issues arising from your use of the software. Additionally, we will be on-site shortly after you go live to receive

Q-CLOUD

MANAGED SERVICES

SaaS

Software

as a Service

Flexible implementation

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Q Cloud Suite provides powerful functionality to manage your sales and marketing in one place and access key contact and customer information from anywhere, 24/7.

Combined with its dedicated accounting and customer support modules, Q Cloud Suite provides a total view of your business, without the inefficiencies and hassle of trawling through miscellaneous databases and spreadsheets.

Effective marketing

– Create and manage sales and marketing campaigns and track sales opportunities

Outlook sync

– Synchronise all email, calendar, contact and task information between Q Cloud Suite and Outlook

Sales analytics

– Integrated dashboards to report on all of the key business metrics

Single customer view

– Share customer contacts and account information across the business

Communicate

– Schedule regular customer communications and record email conversations

Import

– Migrate data from existing CRM program

Reporting

– Large number of canned reports as well as the option to easily create/enhance your own reports

MailChimp integration

– Target your Q Cloud Suite contacts using MailChimp’s powerful email marketing tools

Q-CLOUD

MANAGED SERVICES

SaaS

Software

as a Service

Grow your business

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Q Cloud Suite delivers all the accounting functionality your business needs making it more than a match for any of today’s popular accounting packages.

As an integrated software suite, including sales, marketing and customer support modules, Q Cloud Suite will allow you to improve the management of your business.

General ledger

– Flexible account coding and tracking

Cash book

– Manage bank payments, receipts, transfers and reconciliations

Sales ledger

– Print and email professional invoices directly from within Q Cloud Suite

Purchase ledger

– Manage suppliers and parts lists and purchase pricing

Stock control

– Integrated stock control over multiple stock locations

Import

– Migrate data from your existing accounts program

Reporting

– Large number of canned reports as well as the option to easily create/enhance your own reports

Unlike most other finance applications, Q Cloud Suite includes sales, marketing and customer service modules in one easy to use integrated suite. Your business will benefit from this comprehensive management capability. Contact us now to discuss the benefits of being part of our early adopter program.

Q Cloud Suite covers all your accounts requirements:

One easy-to-use suite

Q-CLOUD

MANAGED SERVICES

SaaS

Software

as a Service

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Today’s demanding business environment requires outstanding customer service – and with Q Cloud Suite your business will be fully equipped to deliver it.

Our customer support module – part of an integrated suite of business management tools – provides comprehensive helpdesk, service contract and project management applications.

Service desk

– Manage customer issues to a successful conclusion with service desk tickets

Customer portal

– Allow customers to create and update their own service desk tickets

Service contracts

– Record and monitor customer service contract information and renewals

FAQs

– Create publish and maintain a live knowledge base to cater for FAQs

Online chat

– Respond to customers directly via real-time chat

Projects and tasks

– Track projects from inception to completion

Time recording

– All employees can record their time against project tasks and/or service desk tickets

Reporting

– Large number of canned reports plus the option to easily create/ enhance your own reports

Import

– Migrate data from your existing service desk program

Unlike most other customer service applications, Q Cloud Suite includes sales, marketing and finance modules in one easy-to-use integrated suite. Your business will benefit from this comprehensive management capability. Contact us now to discuss the benefits of being part of our early adopter program.

Q Cloud Suite customer support reaches out to customers with proactive

problem-fixing solutions:

One easy-to-use suite

Q-CLOUD

MANAGED SERVICES

SaaS

Software

as a Service

Service desk

Manage customer issues

to a successful conclusion

Customer portal

Allow customers to create

and update their own

Import

Migrate data from your

existing service desk

Figure

Updating...

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