GUÍA DOCENTE Inglés III. Código Asignatura Créditos Idioma P NP Total Inglés III Inglés

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1.- Subject details

Código Asignatura

Créditos

Idioma

P

NP Total

29123

Inglés III

2.4 3.6

6 Inglés

Titulación

Carácter

Curso

Semestre

Estudios

Grado en Turismo

Obligatoria

3º

1º

Grado

Profesor

Sra. Karin Karlsson

Correo-e

Despacho

Teléfono

kkarlson@etb-baleares.es

971-721133

P: Presenciales NP: No Presenciales

2.- Rationale

English III features in the plan of studies of the Degree in Tourism within the

‘instrumental’ group of subjects. The subject deepens the knowledge and command of

English at a B2 level applied to the field of tourism. English is a vital tool in the

international and intercultural world of today, especially in tourism management.

3.- Requisites

3.1 Advisable prerequisites

None

3.2 Advisable prerequisites

• Have intermediate command of English in order to follow the classes

comfortably,

• have command of the Internet and virtual environments,

• have an interest in other languages and cultures,

• are willing to work in teams,

• are punctual.

4.- Skills

The subject focuses on the acquisition of the following…

4.1. General skills:

CG2

Capacity to apply and integrate the skilled knowledge obtained in a

professional way within the tourism sector.

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4.2. Specific skills:

CE1

Achieve enough command of the English language to perform communicative

skills and apply specific tourism-related terminology at an intermediate level.

CE8

Show knowledge and command of foreign languages, and achieve command of

tourism-related technologies, such as collecting and analysing data, carrying out

statistics, making online bookings, or conducting qualitative analyses.

5.- Course contents

Unit 1 Tourism today

1.1 Changes in tourism

1.2 Skills and challenges

Unit 2 NTOs

2.1 The importance of NTOs

2.2 Meetings: agenda, memos and minutes

2.3 A SWOT-analysis

Unit 3 Managing tour operations

3.1 Operations and contracts

3.2 Meetings & Negotiating

Unit 4 Hotel Management

4.1 The structure of the accommodation market

4.2 Managing a hotel

4.3 Human resources

Unit 5 Sustainable tourism

5.1 Concepts and definitions

5.2 Ecotourism in practice

Unit 6 Social Tourism

6.1 Social Tourism

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6.- Teaching method

6.1. In-class activities

Modality

Name

Grouping

Description

Theory classes

Content presentation

Large group

Presentation of specific lexical, grammatical and pragmatic listed in the subject’s contents. Introduction of professional skills featured in the subject’s contents. Exposure to language by maintaining English as the language of instruction

Practical classes

Listening, reading, lang.

work

Large group

Development of communicative activities at a B2 level in English for Tourism.

Class work will include specific activities focused on the four communicative skills, with special emphasis put on oral and written skills within the field of Tourism.

Practical classes will be completed with class exercises intended to develop the command of a wider range of grammatical and syntactic resources.

Assessment

Progress-assessment

tests

Large group

Formal assessment of grammar and lexical acquisition.

Students will take assessment tests on completion of the units.

Assessment

Oral exam

Small group

Oral exam consisting of the following three parts:

a) reading

b) guided practice (role play)

c) free practice (interview)

Assessment

Final exam

Large group

Formal assessment of written skills (writing and reading) and listening comprehension under exam conditions.

6.2. Distance / self-stud

y activities

Modality

Name

Description

Individual

self-study

Daily coursework/task completion

Individual completion of exercisesand cases set as homework on a daily basis.

Individual

self-study

Preparation for progress assessment

tests

Study of lexical and grammatical contents for end-of-unit progress assessment tests

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study

Group self-study

Preparation for oral exam

Study and practice of oral skills in order to role play a public relations situation proposed under exam conditions.

Individual

self-study

Preparation for final exam

Individual work on communicative skills to be assessed under final exam conditions.

7.- Estimated workload

English II for Public Relations counts with a 40% in-class activities’ percentage, which

represents a total of 60 class contact hours (i.e.4hrs. per week inclusive of assessment

activities). Work load is distributed as follows:

Modality

Name

Hours

ECTS

%

In-class activities

60

2.4

40 Theory classes

Content presentation

15

0.6

10 Practical classes

Listening, reading, lang. work

41.5

1.6

27.6 Assessment

Progress-assessment tests

1.5

0.06

1 Assessment

Oral exam

0.25

0.01

0.2 Assessment

Final exam

1.75

0.07

1.2 Distance / self-study activities

90

3.6

60 Individual

self-study

Daily coursework/task completion

60

2.4

40 Individual

self-study

Preparation for progress

assessment tests

6

0.24

4 Individual

self-study

Written assignments

8

0.32

5.3 Group self-study

Preparation for oral exam

4

0.16

2.7 Individual self

study

Preparation for final exam

12

0.48

8 Total

150

6

100 8.- 8.- Week-by-week plan

FIRST TERM

Week 1

In-class activities: 2 hours (Unit 1: Tourism today)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 1 hrs.

Distance/self-study activities: 4 hours

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Week 2

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 3

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 4

In-class activities: 4 hours (Unit 2:NTO’s)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 5

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 7 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: written assignment 1: 2 hrs.

Week 6

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 8 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: preparation for progress assessment test 1: 2 hrs.

Individual self-study: written assignment 1: 2 hrs.

Week 7

In-class activities: 4 hrs. (Unit 3:Managing tour operations)

Assessment: Progress assessment test 1:

½ hrs.

Theory classes: content presentation: 1 hr.

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Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 8

In-class activities: 4 hours (Unit 3: Managing tour operations)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 9

In-class activities: 4 hours (Unit 4: Hotel Management)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 10

In-class activities: 4 hours (Unit 4: Hotel Management)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 4 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Week 11

In-class activities: 4 hours (Unit 4: Hotel Management)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 6 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: preparation for progress assessment test 2: 2 hrs.

Week 12

In-class activities: 4 hrs. (Unit 5: Sustainable tourism)

Assessment: Progress assessment test 2:

½ hrs.

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 2.5 hrs.

Distance/self-study activities: 6 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: written assignment 2: 2 hrs.

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Week 13

In-class activities: 4 hrs. (Unit 5: Sustainable tourism )

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 6 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: written assignment 1: 2 hrs.

Week 14

In-class activities: 4 hrs. (Unit 6: Social tourism)

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 3 hrs.

Distance/self-study activities: 10 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: preparation for progress assessment test 2: 1 hr.

Individual self-study: preparation for final exam: 4 hrs.

Week 15

In-class activities: 4 hrs. (Unit 6: Social tourism)

Assessment: Progress assessment test 3: ½ hrs.

Theory classes: content presentation: 1 hr.

Practical classes: listening, reading, language work: 2.5 hrs.

Distance/self-study activities: 12 hrs.

Individual self-study: daily coursework/task completion: 4 hrs.

Individual self-study: preparation for progress assessment test 2: 1 hr.

Individual self-study: preparation for final exam: 4 hrs.

Group self-study: preparation for oral exam: 2 hrs.

Week 16

(scheduled assessment week)

In-class activities: 2 hrs.

Assessment: oral exam: (15 mins.)

Assessment: final exam (1.45 hrs).

Distance/self-study activities: 9 hrs.

Individual self-study: preparation for final exam: 4 hrs.

Individual self-study: preparation for oral exam: 2 hrs.

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9. Assessment

Assessment procedure

Type

Assessment criteria

Weight

(pathways)

A

B

Written assignments (*)

NR

Variables to be assessed at a B2 level: - Language correctness

- Lexical accuracy

- Fulfilment of communicative task

20

20 Progress-assessment tests

NR

Degree of acquisition of Language structures and specific

vocabulary introduced.

30 --

Oral exams

R

Variables to be assessed at a B2 level: - Pronunciation

- Fluency and interaction -Vocabulary range -Adequate register and style - Fulfilment of communicative task.

18

18 Final

exam

Use of English

R

-Acquisition of specific language _{structures and vocabulary introduced.}

--

30 Listening comprehension

R

-Understanding of two tourism oral _{texts, from various speakers at B2 level}

16

16 Reading comprehension

R

- Ability to skim (identifying main ideas) and to scan (finding specific information quickly) tourism related text at a B2 level.

16

16 Total

100

R: Retrievable NR: Not retrievable

(*)

NOTICE:

Any form of plagiarism (i.e. the deliberate use of someone else’s text

without acknowledging

its source)

in the written assignments will be penalized with a

‘fail’ in the assignment where plagiarized text had been detected.

9.1 Retakes

Candidates who do not pass the subject in the ordinary period of assessment will sit for

a retake exam covering the activities designated as ‘retrievable’ (R). The final grade will

result from averaging the grade obtained with the grades obtained during the ordinary

period of assessment in the ‘not retrievable’ (NR) activities. Unless otherwise specified,

the retake exam will include the following papers:

Assessment

procedure

Assessment criteria

Weight

Oral exam

Variables to be assessed at a B2 level: - Pronunciation

- Fluency and interaction -Vocabulary range -Adequate register and style - Fulfilment of communicative task.

18 Use of English

-Acquisition of specific language structures _{and vocabulary introduced.}

--

Listening

comprehension

-Understanding of two tourism oral texts, from

various speakers at B2 level

16 Reading

comprehension

- Ability to skim (identifying main ideas) and to scan (finding specific information quickly)

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Total

100

10. Recommended bibliography, resources and additional materials.

10.1. Basic bibliography

Walker, R. (2009) Oxford English for Careers: Tourism 3: student’s book, Oxford: Oxford University Press.

http://www.oup.com/elt/global/products/oefc/ 10.2. Complementary bibliography

Ashley, A. (2003) The Oxford Handbook of Commercial Correspondence, Oxford: Oxford University Press.

Downes, C. (2008)

Cambridge English for Job-hunting

. Cambridge: Cambridge

University Press.

Duckworth, M. (2003): Business Grammar & Practice. Oxford, Oxford

University Press.

Goodale, M. (2005)

The

language of meetings. Boston: Thomson Heinle

Handford, M (2010) The Language of Business Meetings

Cambridge:

Cambridge Univerity Press

10.2.2 Dictionaries

Alcaráz Varó, E.

et al

. (2006)

Diccionario de términos de turismo y de ocio.

Inglés-Español/Spanish-English

. Barcelona: Ariel Referencia.

Collins COBUILD English Dictionary for Advanced Learners (3

rd

edition),

Glasgow: Harper Collins.

Diccionario

Oxford Study

(

Spanish-English, English-Spanish),

Oxford: Oxford

University Press, 2006

Oxford Advanced Learner's Dictionary,

Sixth Edition,

Oxford: Oxford

University Press ,2012.

Smith, Collins

et al.

(2014)

Collin's English Dictionary

, Collins Publishers,

Glasgow: Collins Publishers.

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10.2.3 Dicctionaries online

http://dictionary.cambridge.org/

http://travelfurther.net/dictionaries (American-English/ English-American dictionary)

http://www.thefreedictionary.com/Oxford+English+Dictionary+Online

www.diccionario.com

www.dictionary.cambridge.org/dictionary/business-english

www.foreignword.com/dictionary/business

(English-Spanish; Spanish–English)

www.macmillandictionaryonline.com

www.wordreference.con

10.2.3. Grammar

Eastwood, J. (2002)

Oxford Practice Grammar

, Oxford: Oxford University

Press.

Hewing, Martin (2013)

Advanced Grammar in Use Third edition

, Cambridge

University Press

Murphy, R. (2012)

English Grammar in Use.

Cambridge: Cambridge University

Press.

Swan, M. (2005)

Practical English Usage,

Oxford: Oxford University Press.

Oxford English

Grammar Course: Advanced (with answers cd-rom pack)

(2011). Oxford University press.

10.2.4 Grammar online

http://www.edufind.com/english-grammar/english-grammar-guide/

http://www.englishpage.com/grammar/

www.better-english.com/grammar.htm

(Business English Grammar Exercises)

10.3 Otros recursos 10.3.1 Aula virtual EUTFM

Esquemas y apuntes complementarios Hipervínculos a sitios web recomendados.

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Contrato docente

DATOS DEL ALUMNO

APELLIDOS _____________________________Nombre__________________ DNI __________________ Curso ________ Fecha de nacimiento _________________ Población __________________________ Domicilio _________________________________________________ Teléfono _________________ Correo-e: _________________________________

DATOS DE LA ASIGNATURA

Asignatura __________________________________________ Código ____________ Profesor/a responsable _________________________________

Itinerarios de evaluación propuestos:

Assessment procedure

Type

Weight

(pathways)

A

B

Written assignments

NR

20

20 Progress-assessment tests

NR

30 --

Oral exams

R

18

18 Final

exam

Use of English

R

--

30 Listening comprehension

R

16

16 Reading comprehension

R

16

16 Total

100

El itinerario por defecto será el ‘A’. Aquellos alumnos que por motivos justificados deseen acogerse a uno de los otros itinerarios propuestos, deberán firmar este contrato pedagógico.

Itinerario seleccionado por el estudiante (marcad): Itinerario A - Itinerario B

(*) La descripción de las actividades de evaluación se encuentra en el guía docente de la asignatura.

CONTRATO ENTRE PROFESOR Y ALUMNO

Los abajo firmantes acuerdan que para obtener la calificación de la asignatura, el alumno será evaluado de las actividades integradas en el itinerario seleccionado. La firma de este contrato implica el compromiso de realizar todas las actividades incluidas en el itinerario seleccionado

(Firma del alumno) (Firma del profesor/a)