A MESSAGE FROM THE CEO
Corporate Travel Management Solutions (ctms) was fi rst established in 1990 and due to great entrepreneurial thinking of its directors, has established itself as a global travel management provider that counts a large number of prestigious customers to its portfolio.
Our portfolio of customers ranges from both small and large sized companies to multinational organizations with global subsidiaries, putting us in a good position to understand a multitude of customer requirements from all major markets and industries. We have the ability to provide effi cient travel management solutions ensuring a seamless operation as well as maintaining a consistent high standard of quality.
Being able to provide this high level of service is achieved by having a dedicated and experienced team of travel professionals who are committed to being able to adapt to market trends, but more importantly, providing customized solutions for each of our clients.
It is our strong belief that the only way for an enterprise like ours to grow our success and expand on our business is to continuously improve and constantly fi nd new ways to add value for our customers, relentlessly seeking new opportunities to help the people we work with achieve their full potential in any market by making effi cient use of our people, processes and technology.
With ctms as your chosen travel provider you will work with a team of professionals who have the knowledge and technical know-how to apply our expertise to your global requirements and deliver a high quality product and exceptional service every time.
Tom Osovitzki Chief Executive Offi cer
ABOUT ctms
ctms has been providing travel management services to a wide spectrum of companies worldwide for over 20 years. Over the last 4 years we have expanded our offi ces in the United States as well as the United Kingdom. Our expansion will continue organically by growing our client base through a series of new offi ces and acquisitions.
ctms is a professional organization dedicated to developing long-term client
partnerships. We are committed to establishing and maintaining the highest standard of integrity and customer service. We remain steadfast in our business ethic, never losing sight of the needs of our clients.
Visit www.ctmstravel.comfor more information on how you can benefi t from streamlining your corporate travel.
“ctms were diligent,
thorough and
professional. A less
painful process would be
hard to fi nd.”
Ben Hooker, Director Newpoint Gas LP, UKOUR GLOBAL REACH
WILL GUARANTEE YOU
THE BEST RATES
ctms LOCATIONS
ctms understands that the cost of travel is a corporation’s second or third largest controllable expense. Having access to experienced travel management professionals to manage and negotiate travel-related services provides quantifiable financial benefits to the corporation. In this highly competitive industry, our international relationships deliver a powerful advantage in the development of cost-saving programs through preferred suppliers.
KEEP YOUR
KEEP YOUR
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ctms BRANDS
ctms offers three brands to serve both corporations and sports franchises across the globe. We also specialize in the organization of exhibitions, conferences and tournaments. Leverage our experienced team of travel professionals to take care of the details, so you can focus on your business.
Comprehensive corporate travel management
solutions.
ctmstravel.com
Travel management solutions for the sporting industry. ctmssports.com Exhibition, conference and tournament management. ctmsevents.com Personalized travel services for any budget.
ctmsleisure.com ctmsleisure.com
“ctms are a very helpful team. Not only have they handled my fl ights and visas very
effi ciently... I completely trust ctms to deliver whatever is required.”
Sharon Miller MSc – Chair of Trustees AMUR
Getting it right the first time and our commitment to customer satisfaction are the cornerstones of everything we do – from individual bookings to formulating your entire business travel strategy and communicating it to all levels within your organization to ensure its success.
ctms offers a comprehensive range of integrated corporate travel management services. With leading edge technology and first class service, we can ensure that your business travel needs are executed quickly and efficiently. Benefits of booking travel with ctms include:
ŀ Personalized service and dedicated support
ŀ Reduce travel expenditures - take advantage of pre-negotiated rates
ŀ Traveler safety and security throughout the duration of the trip
ŀ Simplified customs and immigrations clearance procedures will reduce the risk of travel delays
ŀ Intuitive travel reporting tools will provide insight and transparency
FOCUS
FOCUS
POXIBUNBUUFST
POXIBUNBUUFST
INCREASE SAFETY AND REDUCE RISK
ctms is committed to the safety of our clients while they travel. That means supplying our clients with relevant destination and incident reporting to keep the up-to-date and aware of risks that may affect their travel.ŀ Receive automatic travel information and alerts directly on a mobile device
ŀ Track passengers and review notifi cations online at any time
ŀ Streamline the emergency or travel disruption notifi cation procedure for passengers
ŀ Access an archive of historical trip data (up to three years)
GAIN VALUABLE INSIGHTS
ctms’ robust reporting system allows travel managers to access numerous pre-designed reports while also providing the ability to customize reports to fi t the needs of the organization. Accessing timely, relevant data allows you to accurately track your program’s progress and identify cost saving opportunities.
ŀ Monitor travel policy compliance in a secure, web-based reporting platform
ŀ Track pre and post travel expenditures, advance purchases and unused tickets
ŀ Receive company wide insight on travel behavior and trends
ŀ Measure corporate travel performance and productivity
ŀ Customize report options or take advantage of a variety of pre-designed report templates
PERSONALIZED SERVICE AND SUPPORT
ctms maintains a sophisticated client management system that allows our account managers to provide each and every client with the VIP treatment. From seat and room selection, to dietary needs, we can deliver each request quickly and effi ciently.ŀ Personalized service and dedicated support 24/7
ŀ Stringent quality control policies that will ensure a smooth travel experience for all passengers
REDUCE TRAVEL EXPENDITURES
With our global buying power, superior negotiating skills and strategic partnerships with airlines, hotels, ground transportation and logistics companies, ctms can offer the best value in corporate travel. With a suite of travel services, we can customize a program that will fi t the needs of your company.
ŀ Take advantage of global buying power and a network of partnerships to ensure the best rates
ŀ Regular cost management reviews and analysis will identify cost saving opportunities
TRAVEL WITH CONFIDENCE
Obtaining the required travel documentation can be a time consuming process. Our constant contact with embassies and consulates has resulted in a sound understanding of procedures and protocols. This knowledge not only enables us to keep abreast of the most current visa regulations, but it gives us an edge when submitting travel applications.
ŀ Knowledgeable in-house travel documentation assistance
ŀ Simplifi ed customs clearance procedures that reduce the risk of delays
CANADA
Toronto (HQ)
1600 Steeles Avenue West, Suite 312 (Concord) Toronto, ON, Canada L4K 4M2
p +1 416 665 CTMS (2867)
f+1 416 665 8689
Calgary
10th Floor, Bankers Hall West Tower, 888 - 3rd Street South West, Calgary, AB, Canada T2P 5C5
p +1 403 444 6415
f+1 403 444 6699
Vancouver (Hume Travel Corporation) 500-1525 Robson Street Vancouver, B.C. Canada V6G 1C3 p +1 604 682 7581 f+1 604 488 1138 e [email protected] RUSSIA Moscow
3rd Ulitsa Yamskogo Polya, 2-13, Offi ce 315, Moscow 125124 p +7 (495) 780 7201 f+7 (495) 780 7221 e [email protected] UNITED KINGDOM London
The Connection, 198 High Holborn London, WC1V 7BD p +44 (0)20 7421 0001 f+44 (0)20 7117 4526 [email protected] USA Miami 19030 NE 29th Ave Miami, FL, USA 33180 p +1 305 936 5399 f+1 305 935 7310 e [email protected] Dallas
III Lincoln Centre - 5430 LBJ Freeway, Suite 1200, Dallas, TX 75240
p +1 972 663 9486
f+1 305 935 7310
Los Angeles
10100 Santa Monica Blvd, Suite 300 Los Angeles, CA USA 90067
p +1 310 651 9973
f+ 1 310 772 2246
