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CRM/SharePoint Developer

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Position Description

CRM/SharePoint Developer

March 2014

Full time Employment

37.5 hours per week

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Introduction

Organisational Context:

The Inner East Melbourne Medicare Local (IEMML) mission is to optimise the health of the local community and achieve measurable health outcomes. Through a network of primary health care providers, it promotes and delivers optimal continuing health care to a population of over 600,000 residents in the eastern suburbs of Melbourne.

Melbourne East GP Network is proud to be one of the first Victorian organisations to successfully become a Medicare Local. Since 1993 it has had a vision for enhanced community and primary care innovation, being a dynamic network delivering leadership in primary health care. Now trading as Inner East Melbourne Medicare Local it will continue to deliver the existing services and supports to GP’s and expand the provider support role across a much wider spectrum of professional service providers, encompassing the full gamut of providers contributing to the provision of primary care to patients.

Servicing the municipalities of Boroondara, Manningham, Monash and Whitehorse, IEMML is responsible for driving improvements in general practice and primary health care to ensure that services are better tailored to meet the needs of local communities. As part of its vision, IEMML has developed a strategic plan to deliver enhanced primary health care across a number of areas including after-hours care, aged care services, mental health and eHealth.

To assist in the delivery of this plan, IEMML seeks an energetic and innovative person committed to improving community health outcomes and an interest in supporting local GPs and other primary healthcare service providers.

Position Summary

The position has as its key responsibilities:

 Build, support and maintain IT solutions as provided by the Solutions Architect

with the guidance of the Data Manager.

 Participate in the development of new I.T opportunities for IEMML and its

stakeholders.

 Production of documentation, specifications or training materials to support

IEMML projects and solutions.

 Deliver projects within timelines while adhering to quality standards and best

practice methodologies.

 To act as an ambassador for IEMML and actively promote the ML Data

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Key Selection Criteria

Qualifications/Technical Expertise:

 Relevant tertiary qualifications in information technology or a related field or

relevant professional experience.

 Minimum 3 years developing commercial applications in SharePoint and CRM

 Working with Microsoft SQL 2008/2012 - including stored procedures, complex

queries, functions + triggers

 Understanding of Object Oriented (OO) Design and Programming

 A proven track record in developing, delivering and supporting enterprise

software, including; N-Tier system, Multi-user database systems, Multi-threaded applications

 Police Checks may be required for this role incumbents agree to this as part of

their employment.

Personal Qualities:

 Ability to learning new technologies quickly.

 Ability to work independently and as part of a team to achieve organisational

goals.

 Good communication and interpersonal skills.

 Good problem solving skills.

 Pro-active.

 Reliable car and driver’s license.

 Self-motivated.

 Well-developed organisational and time management skills.

Knowledge and Skills:

 Demonstrated experience in:

o SharePoint o CRM

o SQL Programming and ETL processing o XML

 Desirable knowledge in:

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o Cloud Development o CSS o DevExpress o HTML o MVC 3/4 o Nintex o QlikView

o Red Gate SQL tools o ReSharper

o SSIS

Duties, Responsibilities and Tasks

Key Responsibilities:

 Work with the Information Solutions team to develop, support and implement

new and existing solutions to meet the needs of the business.

 Maintain SharePoint and CRM applications

 Support the existing BI reporting solution, including the creation of new report

structures to support stakeholders.

 Liaise with and facilitate the use and access to relevant IT solutions by all

relevant internal and external stakeholders.

 Produce documentation, specifications and training materials to support the

data warehouse and BI interface.

 Manage the delivery and testing of technical components as required by IEMML

and the Information Solutions team.

 Troubleshoot and solve issues relating to the role out of the ML Data concept to

partner agencies.

 Participate in data auditing and quality improvement measures to ensure data

integrity.

 Activity participate in any projects that enable IEMML to deliver high quality IT

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Management and Administration:

 Participate in staff support meetings.

 Ensure maintenance of professional standards of activities.

 Develop and undertake appropriate evaluation activities.

 Participate in ongoing development of activities.

 Participate in staff performance appraisal.

Other duties as required.

Key Relationships:

Reports to:

Solutions Architect

Remuneration and Benefits

 This position is a 6 month fixed term full time contract (37.5 hours per week).

 Salary is dependent on qualifications and experience.

 Generous salary packaging is available.

 Superannuation contribution is currently 9.25% of gross salary.

 Reimbursement for travel costs is paid for mileage incurred whilst on business

(based on rates as prescribed by the Australian Taxation Office).

Accountability

 Accountable to the Manager, Information Solutions.

 Position reports to the Solutions Architect.

PD Version Update

References

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