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Adrilla Horton-Wallace,

PhD

P

ROFESSIONAL

P

ROFILE

High- energy trainer, skilled in deploying adult-learning modalities, thus guiding adults through engaging breakthrough learning opportunities.

Critical thinker with fresh

seasoned insights that encourage development in inquiry,

reflection, dialogue and shared understanding

Innovative problem solver who familiarizes clients with

underlying issues

Creative facilitator whose facilitation process improves productive, collaborative relationships by employing cooperative and constructive action to achieve widest possible common ground

Strategic team player who utilizes creativity to analyze group dynamics, build and reinforce alignment, and enhance teams’ ability to perform synergistically and with full sense of

coordination and unity

Flexible, adaptable change agent and enthusiastic self-starter, eager to quickly assimilate new concepts and ideas

Practical skilled professional instructional designer

P

RAISE FOR

A

CCOMPLISHMENTS

“I just felt it necessary to once again thank you for your dedication and commitment to us here at this great company. You have taught me so many little things that each day adds up to the big things I aspire to achieve.”

Nioshie Petit-Jean

ORGANIZATION LEARNING

& TRAINING EXECUTIVE

High performing senior level, training professional eager to provide leadership and deliver results in an executive

position requiring my leadership experience, communication and human capital development skills

P

ROFESSIONAL

E

XPERIENCE

Director, Atlantis University, Kerzner International, 2002-Present

Functioned as organizational leader in consulting/educating/training focused on individual and organizational performance. Provide extensive training programs for clients, both internal and external.

Lead projects for clients, resulting in strategy and implementation of department change initiatives; define and direct project goals, objectives, critical success factors, milestones and risks.

Design and develop business s practices, thus transforming organizational culture, team solutions, facilitating leadership development training

Address deeply rooted, beneath-the-surface systemic causes of organization

problems/conflicts

Satisfy clients by improving learning and performance, enhancing staff communications and relationships.

Assess impact of training on leadership effectiveness through a study conducted on a select group of middle managers

Leverage clients’ competencies by providing a common vision and creating an energetic, inspired, and honest atmosphere

Guide decision making in staff grievance matters as part of the Labor dispute committee

Clients and Projects

LAUNDRYDIVISION,ATLANTIS2011

- Assessed employee survey results in consultation with division leader - Identified problem areas

- Designed interventions to address most critical areas

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Guest Service Coordinator

Harborside Resort @ The Atlantis

“Thank you for doing such a terrific job of helping our department succeed!”

Michelle, VP Marine Aquarium Operations

Atlantis, Paradise Island

“Thank you for the huge contribution you are making into the lives of these team members.

It is heartwarming to hear their enthusiasm and self confidence that they leave with after participating. I very much appreciate your efforts to reach and empower these team members.

You are making a huge difference!”

Jean Cohen, COO Atlantis Paradise Island

“I just wanted to take a moment to commend you on the completion of what was obviously a very successful AU for Frontline course.

It is clear that the lives of the people who participated in that course have been transformed and I am so moved by this fact.

The ceremony today was quite appropriate and allowed the many persons there (leadership and

otherwise) an opportunity to see how people CAN change once we invest in them and trust in their abilities.”

Nakera Simms Symonette | Director of Training | Human Resources |

“I received some wonderful

comments about your class yesterday. You’re making a difference. Fine job!”

Karen Carey| Senior

Vice President | Human

assessment profiles

- Coached and follow-up to create action plans that addressed individual deficiencies

C

ASINO

C

AGE

O

PERATIONS,

A

TLANTIS,2010

- Consulted with department leader on HR practices to design and develop

management training initiative

- Implemented a 360 degree assessment process for managers in training and monitored gap analysis action plans - Coached department leadership to address

communication issues

H

OUSEKEEPING

D

EPARTMENT,

C

ORAL AND

B

EACH

T

OWERS,

A

TLANTIS, 2009

-

Analyzed customer service surveys to

identify deficiencies and created actions

to address them

-

Created a change management and

employee morale initiative

- Led department management team in correcting critical problems

- Contributed to business unit (department) achieving extraordinary improvement in customer service scores and experiencing a shift in employee morale

- Facilitated and guided division heads in creating a new training program on communication in leadership

C

ULINARY

D

EPARTMENT

, F

OODAND

B

EVERAGE

D

IVISION,

A

TLANTIS, 2003

-

Developed customized training program

in basic literacy for Chefs and Sous Chefs

-

Engaged external resources in creating

and delivering special workshops on self

esteem

P

ERFORMANCE.

A

CCOUNTABILITY.

R

ESULTS

Chairperson, Division of Humanities, The College of The Bahamas

- Revamped division’s writing program to include writing portfolios

- Supervised 7 academic units of 30 professors

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Resources

E

DUCATION

Doctor of Philosophy in Higher Education Administration and Organizational Development, Kent State University, Kent, Ohio, 2001 Master of Science in Secondary Education, Nova Southeastern University, Ft. Lauderdale, Florida, 1979

Bachelor of Arts in English, Florida Memorial College, Miami, Florida

Certificate in Human Resource Management, Bahamas Baptist College, Nassau, Bahamas

Advanced Courses in Comparative Literature, University of Denver, Colorado

Post Graduate Diploma in

Education, University of the West Indies, Kingston, Jamaica

P

ROFESSIONAL

C

ERTIFICATES

Human Resources Business Partner Consulting Program: The RBL Group

Total Rewards Management: The World

at

Work

Executing Coaching:Insights Learning and Development Systematic Problem Solving: GOAL/IQPC

A

REAS OF

E

XPERTISE

Organizational

Development

Planning

Program Development/and

Training

Training Needs Assessment

Leadership Practices

Long-range Strategizing

Leadership

Training/Development

- Facilitated and guided academic unit leaders in designing new course curricula

- Planned and implemented special college events

- Presented college-level courses in Literature, Writing and Communication - Recruited and Selected

- Planned and developed department budget and tracked expenses

Coordinator, College English , The College of The Bahamas

- Organized resources to facilitate course instruction

- Created examinations

- Supervised assessment of examination papers

Chairperson, English Department, Ministry of Education Secondary Schools

- Taught English and Literature to grades seven through twelve

- Organized School’s competition in Elocution - Prepared twelfth grade students to write

both national and international examinations

- Designed and facilitated courses in developmental English Writing skills for working professionals in the Public Service - Planned and organized year end graduation

exercises for grade twelve students - Supervised and assessed teachers of

examination students

- Monitored and tracked teaching resources

National Examiner, The Bahamas Junior Certificate and The Bahamas General Certificate of Secondary

Education Examinations

- Item writer for the examination in English Literature

- Chief examiner for the Bahamas Junior Certificate and Bahamas General Certificate Examinations

- Trained and supervised subject markers for national examinations

- Created analysis report of successful students and assessed failing reports - Created metrics to measure students

success

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Staff Training/development

Customer Service

Training Concepts,

Practices and Theories

Training Coordination

Workshops/Coursework

Development/Course

Materials

Measurement /Evaluation

Consultation

Employee Counseling

Decision-making

Collaboration

Identifying Problems

Setting Goals

Implementing Processes

Benchmarking Performance

against Operational and

Target Goals

Developing Others

Listening

Motivating

Research and Planning

Problem solving

Effective communication

Critical Thinking

Project Management

Change leadership

New Hire Orientation

A

DDITIONAL

E

XPERIENCES

G

raduate

R

esearch

A

ssistant, Department of

Educational Leadership, Kent State University, Kent, Ohio

- Served as graduate research assistant to Professor in Educational Administration - Learned process for writing articles for

publication

- Developed sensitivity for quickly assessing situations and establishing a solution or process for improvement

- Submitted paper for publication in peer reviewed educational journal

Graduate Internship, Office of the President, Cuyahoga Community College, Ohio

- Organized cabinet meetings - Supervised on-learning course

- Assisted activities director with hosting campus events

- Organized symposium on Women In

Leadership: Maintaining The Balanced Life

P

ROFESSIONAL

A

CTIVITIES

 Workshops and seminars in HR Management  Presentation at Corporate University Conference  Strategic planning committee member for the

Ministry of Education

 Advisor for the Teacher Shadowing Exercise for The Bahamas Hotel Association

 Educational Reform In The Commonwealth Of

The Bahamas: Paper presented at a conference

on educational reform : Port Elizabeth Technikon, South Africa

 Strategic Planning Consultant: Temple Christian School Board

 Best Practices in Training & Development: Presentation to Bahamas Human Resource Association

 A Race Without a Finish Line:

Delivering Outstanding Service To Our Students;

Address to Bahamas Hotel Association’s Teacher Shadowing Closing Ceremony

P

ROFESSIONAL

A

SSOCIATIONS

American Society of Training and Development Human Resource Executive

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References

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