Adrilla Horton-Wallace,
PhD
P
ROFESSIONALP
ROFILEHigh- energy trainer, skilled in deploying adult-learning modalities, thus guiding adults through engaging breakthrough learning opportunities.
Critical thinker with fresh
seasoned insights that encourage development in inquiry,
reflection, dialogue and shared understanding
Innovative problem solver who familiarizes clients with
underlying issues
Creative facilitator whose facilitation process improves productive, collaborative relationships by employing cooperative and constructive action to achieve widest possible common ground
Strategic team player who utilizes creativity to analyze group dynamics, build and reinforce alignment, and enhance teams’ ability to perform synergistically and with full sense of
coordination and unity
Flexible, adaptable change agent and enthusiastic self-starter, eager to quickly assimilate new concepts and ideas
Practical skilled professional instructional designer
P
RAISE FORA
CCOMPLISHMENTS“I just felt it necessary to once again thank you for your dedication and commitment to us here at this great company. You have taught me so many little things that each day adds up to the big things I aspire to achieve.”
Nioshie Petit-Jean
ORGANIZATION LEARNING
& TRAINING EXECUTIVE
High performing senior level, training professional eager to provide leadership and deliver results in an executive
position requiring my leadership experience, communication and human capital development skills
P
ROFESSIONALE
XPERIENCEDirector, Atlantis University, Kerzner International, 2002-Present
Functioned as organizational leader in consulting/educating/training focused on individual and organizational performance. Provide extensive training programs for clients, both internal and external.
Lead projects for clients, resulting in strategy and implementation of department change initiatives; define and direct project goals, objectives, critical success factors, milestones and risks.
Design and develop business s practices, thus transforming organizational culture, team solutions, facilitating leadership development training
Address deeply rooted, beneath-the-surface systemic causes of organization
problems/conflicts
Satisfy clients by improving learning and performance, enhancing staff communications and relationships.
Assess impact of training on leadership effectiveness through a study conducted on a select group of middle managers
Leverage clients’ competencies by providing a common vision and creating an energetic, inspired, and honest atmosphere
Guide decision making in staff grievance matters as part of the Labor dispute committee
Clients and Projects
LAUNDRYDIVISION,ATLANTIS2011
- Assessed employee survey results in consultation with division leader - Identified problem areas
- Designed interventions to address most critical areas
Guest Service Coordinator
Harborside Resort @ The Atlantis
“Thank you for doing such a terrific job of helping our department succeed!”
Michelle, VP Marine Aquarium Operations
Atlantis, Paradise Island
“Thank you for the huge contribution you are making into the lives of these team members.
It is heartwarming to hear their enthusiasm and self confidence that they leave with after participating. I very much appreciate your efforts to reach and empower these team members.
You are making a huge difference!”
Jean Cohen, COO Atlantis Paradise Island
“I just wanted to take a moment to commend you on the completion of what was obviously a very successful AU for Frontline course.
It is clear that the lives of the people who participated in that course have been transformed and I am so moved by this fact.
The ceremony today was quite appropriate and allowed the many persons there (leadership and
otherwise) an opportunity to see how people CAN change once we invest in them and trust in their abilities.”
Nakera Simms Symonette | Director of Training | Human Resources |
“I received some wonderful
comments about your class yesterday. You’re making a difference. Fine job!”
Karen Carey| Senior
Vice President | Human
assessment profiles
- Coached and follow-up to create action plans that addressed individual deficiencies
C
ASINOC
AGEO
PERATIONS,A
TLANTIS,2010- Consulted with department leader on HR practices to design and develop
management training initiative
- Implemented a 360 degree assessment process for managers in training and monitored gap analysis action plans - Coached department leadership to address
communication issues
H
OUSEKEEPINGD
EPARTMENT,C
ORAL ANDB
EACHT
OWERS,A
TLANTIS, 2009-
Analyzed customer service surveys to
identify deficiencies and created actions
to address them
-
Created a change management and
employee morale initiative
- Led department management team in correcting critical problems
- Contributed to business unit (department) achieving extraordinary improvement in customer service scores and experiencing a shift in employee morale
- Facilitated and guided division heads in creating a new training program on communication in leadership
C
ULINARYD
EPARTMENT, F
OODANDB
EVERAGED
IVISION,A
TLANTIS, 2003-
Developed customized training program
in basic literacy for Chefs and Sous Chefs
-
Engaged external resources in creating
and delivering special workshops on self
esteem
P
ERFORMANCE.A
CCOUNTABILITY.R
ESULTSChairperson, Division of Humanities, The College of The Bahamas
- Revamped division’s writing program to include writing portfolios
- Supervised 7 academic units of 30 professors
Resources
E
DUCATIONDoctor of Philosophy in Higher Education Administration and Organizational Development, Kent State University, Kent, Ohio, 2001 Master of Science in Secondary Education, Nova Southeastern University, Ft. Lauderdale, Florida, 1979
Bachelor of Arts in English, Florida Memorial College, Miami, Florida
Certificate in Human Resource Management, Bahamas Baptist College, Nassau, Bahamas
Advanced Courses in Comparative Literature, University of Denver, Colorado
Post Graduate Diploma in
Education, University of the West Indies, Kingston, Jamaica
P
ROFESSIONALC
ERTIFICATESHuman Resources Business Partner Consulting Program: The RBL Group
Total Rewards Management: The World
at
WorkExecuting Coaching:Insights Learning and Development Systematic Problem Solving: GOAL/IQPC
A
REAS OFE
XPERTISEOrganizational
Development
Planning
Program Development/and
Training
Training Needs Assessment
Leadership Practices
Long-range Strategizing
Leadership
Training/Development
- Facilitated and guided academic unit leaders in designing new course curricula
- Planned and implemented special college events
- Presented college-level courses in Literature, Writing and Communication - Recruited and Selected
- Planned and developed department budget and tracked expenses
Coordinator, College English , The College of The Bahamas
- Organized resources to facilitate course instruction
- Created examinations
- Supervised assessment of examination papers
Chairperson, English Department, Ministry of Education Secondary Schools
- Taught English and Literature to grades seven through twelve
- Organized School’s competition in Elocution - Prepared twelfth grade students to write
both national and international examinations
- Designed and facilitated courses in developmental English Writing skills for working professionals in the Public Service - Planned and organized year end graduation
exercises for grade twelve students - Supervised and assessed teachers of
examination students
- Monitored and tracked teaching resources
National Examiner, The Bahamas Junior Certificate and The Bahamas General Certificate of Secondary
Education Examinations
- Item writer for the examination in English Literature
- Chief examiner for the Bahamas Junior Certificate and Bahamas General Certificate Examinations
- Trained and supervised subject markers for national examinations
- Created analysis report of successful students and assessed failing reports - Created metrics to measure students
success
Staff Training/development
Customer Service
Training Concepts,
Practices and Theories
Training Coordination
Workshops/Coursework
Development/Course
Materials
Measurement /Evaluation
Consultation
Employee Counseling
Decision-making
Collaboration
Identifying Problems
Setting Goals
Implementing Processes
Benchmarking Performance
against Operational and
Target Goals
Developing Others
Listening
Motivating
Research and Planning
Problem solving
Effective communication
Critical Thinking
Project Management
Change leadership
New Hire Orientation
A
DDITIONALE
XPERIENCESG
raduateR
esearchA
ssistant, Department ofEducational Leadership, Kent State University, Kent, Ohio
- Served as graduate research assistant to Professor in Educational Administration - Learned process for writing articles for
publication
- Developed sensitivity for quickly assessing situations and establishing a solution or process for improvement
- Submitted paper for publication in peer reviewed educational journal
Graduate Internship, Office of the President, Cuyahoga Community College, Ohio
- Organized cabinet meetings - Supervised on-learning course
- Assisted activities director with hosting campus events
- Organized symposium on Women In
Leadership: Maintaining The Balanced Life
P
ROFESSIONALA
CTIVITIES Workshops and seminars in HR Management Presentation at Corporate University Conference Strategic planning committee member for the
Ministry of Education
Advisor for the Teacher Shadowing Exercise for The Bahamas Hotel Association
Educational Reform In The Commonwealth Of
The Bahamas: Paper presented at a conference
on educational reform : Port Elizabeth Technikon, South Africa
Strategic Planning Consultant: Temple Christian School Board
Best Practices in Training & Development: Presentation to Bahamas Human Resource Association
A Race Without a Finish Line:
Delivering Outstanding Service To Our Students;
Address to Bahamas Hotel Association’s Teacher Shadowing Closing Ceremony
P
ROFESSIONALA
SSOCIATIONSAmerican Society of Training and Development Human Resource Executive