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Discover the world of Miles & More

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Contents

Page

Welcome to Miles & More 3

Miles & More card and PIN 4

Miles & More online 5

Award and status miles 6

Miles & More status membership 8 Spend miles

Flight awards 10

Booking flight awards 13

Upgrade awards 14

Other awards 15

Earn miles

Flights 16

Hotels & Travel, car rentals 17

Miles & More credit cards 18

Other partners 19

Miles & More service 20

From left to right:

Croatia Airlines, LOT Polish Airlines, Air Dolomiti, Luxair, Lufthansa, Adria Airways, SWISS, Air One, Austrian Airlines

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Welcome to the Miles & More worldwide frequent flyer programme. Starting now, you’ll earn valuable miles both in the air and on the ground that you can redeem for great awards.1)

We’ve compiled the most important information about Europe’s largest frequent flyer programme in this brochure.

For more information and current offers, visit us online at www.miles-and-more.ch.

Here’s a tip: Sign up for the Miles & More online newsletter today and you’ll earn a bonus of 500 miles.

Subscribe to the Miles & More online newsletter:

www.miles-and-more.ch/on

Welcome to Miles & More

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Miles & More Card and PIN

Miles & More PIN: With your Miles & More card, you will also receive a PIN (Personal Identification Number), which you will need to check your account, book awards or use our online services. You can change your PIN online, or request a new one. We recommend that you keep your PIN separate from your Miles & More card and not share your PIN with anyone.

Earn miles: Just present your card or enter the Miles & More service card number – the miles earned will be automatically credited. You can check your current mileage balance online anytime.

Retroactive mileage credit: If your miles are not credited automatically, you can find the forms for retroactive mileage credit at www.miles-and-more.ch. Submit the required documentation to our service team:

Miles & More Service, P.O. Box, CH-8058 Zurich-Airport

Required documentation:

Flights1):

• Original boarding pass(es) and

• Copy of your passenger receipt Hotels/rental cars:

• Original receipt for your hotel stay or car rental Other partners:

Please contact the service center of the respective partner. The automatic mileage credit can take up to 30 business days; please apply for a retroactive credit only after this period.

www.miles-and-more.ch/en/pin

www.miles-and-more.ch/en/mileagerequest

1) Please make sure you provide your Miles & More service card number at the time of reservation to ensure that the miles will be automatically credited. Your name must be spelled exactly as it appears on your Miles & More card.

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Miles & More Online

Discover your personal virtual lounge at www.miles-and-more.ch. There you’ll find an overview of important information as well as the latest offers. Through the quick links you can access all the Miles & More online services, for example:

• View your Miles & More account statement, updated daily

• Book flight awards and benefit from the online discount

• Get a retroactive credit for miles not automatically credited

• Buy miles to get the award you want or to give as a gift

• Update your personal Miles & More profile

www.miles-and-more.ch/en/mileageaccount www.miles-and-more.ch/en/flightawards www.miles-and-more.ch/en/buymiles

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Award and status miles

Award miles are miles that you can redeem for flight awards, upgrade awards, and many more (see page 10). You can earn miles on scheduled flights operated by a Star Alliance or Miles & More airline partner, with hotel and car rental partners as well as with many other associat ed companies. For exceptions, please visit www.miles-and-more.ch.

Your miles:

• are valid 36 months from the date they were earned;

after that period, they will expire at the end of the next quarter

• if unused, do not expire for Frequent Travellers, Senators, HON Circle Members and JetFriends1), as long as their status is maintained (see page 8 for more information)

• if unused, do not expireif you hold a SWISS Miles & More Credit Card, provided that you have had the card for at least three month and make a qualifying purchase per month2) (see page 18 for more information)

1) The club for kids and teens ages 2-17. For more information, visit www.jetfriends.com.

2) Visit www.miles-and-more.ch/en/creditcards for more information about the respective terms and conditions.

3) Also on flights operated by Lufthansa Italia, Lufthansa Private Jet and Lufthansa Regional.

Miles & More partners Award

miles Status

miles HON Circle miles

SWISS X X X

Adria Airways X X X

Air Dolomiti X X X

Air One X X X

Austrian Airlines Group X X X

Croatia Airlines X X X

LOT Polish Airlines X X X

Lufthansa3) X X X

Star Alliance Partner X X

Cirrus Airlines X X

Other airline partners X

Hotel partners X

Car rental partners X

Other partners X

Status as of: 05/08

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Status miles determine whether you achieve Frequent Traveller or Senator status. You earn status miles on scheduled flights operated by selected Miles & More airline partners (see table).

Status miles are only valid in the calendar year in which they are earned.

HON Circle miles are status miles that are earned over two consecutive calendar years on scheduled flights operated by selected airline partners (see table). Only these miles count towards achieving HON Circle Member status.

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Miles & More

Status membership

More advantages for frequent flyers: The more status miles you earn the more benefits you can enjoy. There are three levels of Miles & More frequent flyer status, each of which is valid for a minimum of two years.

1) The respective Miles & More communication media conditions apply.

2) Access permitted with a valid Frequent Traveller card and a valid boarding pass for the same day and departure airport on a scheduled flight operated by SWISS, Adria Airways, Air Dolomiti, Air One, the Austrian Airlines Group, Croatia Airlines, LOT Polish Airlines, Lufthansa, Lufthansa Italia, Lufthansa Regional or a Lufthansa partner airline.

3) On flights operated by SWISS, Adria Airways, Air Canada, Air Dolomiti, Air One, the Austrian Airlines Group, Croatia Airlines, LOT Polish Airlines, Lufthansa, Lufthansa Italia, Lufthansa Private Jet, Lufthansa Regional, United and US Airways.

4) Lufthansa Regional includes Air Dolomiti, Augsburg Airways, CityLine, Contact Air and Eurowings.

5) If you do not qualify to renew Frequent Traveller status when your card expires, all miles that you have earned up to that point will be valid for three years from the date of issue of your new Miles & More card.

Frequent Traveller –

starting at 35,000 status miles per calendar year

Travel more exclusively as a frequent flyer1):

• Silver Frequent Traveller card

• Check in at the Business Class counter

• Access to the Business Lounges operated by SWISS, the Austrian Airlines Group, LOT Polish Airlines and Lufthansa2)

• Waitlist priority

• Executive Bonus3): 25% bonus on all miles earned (calculated by distance or fixed mileage value)

• Free baggage allowance of 40 kg where the weight concept applies on all flights operated by SWISS, Adria Airways, the Austrian Airlines Group, Croatia Airlines, LOT Polish Airlines and Lufthansa, Lufthansa Italia, Lufthansa Regional4)

• Exclusive Frequent Traveller Service Team

• Unused miles earned remain valid as long as status is maintained5)

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Senator –

starting at 100,000 status miles per calendar year

In addition to Frequent Traveller privileges, you also receive1):

• Gold Senator card

• Check in at the First Class counter

• Access to the Senator Lounges and the Star Alliance Gold Lounges

• Higher waitlist priority

• Booking guarantee up to 48 hours prior to departure in Business Class (C/Class)

• Senator Premium Award: increased flight award availability

• Companion Award: 50% mileage discount for one companion on award flights with SWISS, Adria Airways, the Austrian Airlines Group, Croatia Airlines, LOT Polish Airlines and Lufthansa

• Exclusive Senator Service Team

• Priority baggage handling

• Additional free baggage allowance on all flights operated by SWISS and Star Alliance Partners (20 kg where the weight concept applies or 1 piece where the piece concept applies)

HON Circle Member –

at least 600,000 HON Circle miles in two consecutive calendar years

In addition to Senator privileges, you also enjoy the following outstanding privileges1):

• Black HON Circle card

• Valet parking at Zurich airport

• Exclusive First Class Check-in Lounge at Zurich

• Use of the First Class and VIP Lounges (where available)

• Access to the Lufthansa First Class Terminal in Frankfurt, including limousine service

• Access to the First Class Lounges in Frankfurt and Munich

• eVoucher: 6 electronic upgrade vouchers when HON Circle status is achieved or card is renewed

• Senator card for your spouse or partner

• Highest flight award availability

• Booking guarantee up to 24 hours prior to departure in Business Class (C or D/Class)

• Highest waitlist priority

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10

Spend miles Flights

Flight awards with Star Alliance member airlines:

Renowned airlines, the world’s largest network of flight connections, coordinated flight schedules – spend your miles with Star Alliance member airlines.

With the Star Alliance award chart, you can easily combine several airlines within one flight award.

Your miles can be redeemed for flight awards with Star Alliance partners as well as for flight awards with most other airline partners.

Flight awards start at just 15,000 miles www.miles-and-more.ch/en/flightawards

Smart surfing:

Book your flight award online and save up to 3,000 miles. This offer is valid on all flights operated by SWISS, Adria Airways, the Austrian Airlines Group, Condor, Croatia Airlines, LOT Polish Airlines and Lufthansa.

Star Alliance regional partners

From/to Europe North America Hawaii

Central America

& Caribbean

South America

Middle East/ Caucasus/ Northern and Central

Africa3)

Southern

Africa India Southeast Asia

Central Asia/ East Asia

Australia/ Zealand/ New Oceania

Europe Economy 30,000 2) 60,000 100,000 70,000 80,000 40,000 60,000 60,000 80,000 80,000 100,000

Business 45,000 2) 90,000 160,000 105,000 120,000 60,000 90,000 90,000 120,000 120,000 160,000

First Class 140,000 240,000 160,000 180,000 100,000 140,000 140,000 180,000 180,000 240,000

North America Economy 30,000 40,000 35,000 60,000 80,000 100,000 100,000 80,000 80,000 80,000

Business 45,000 60,000 50,000 90,000 120,000 160,000 160,000 120,000 120,000 120,000

First Class 60,000 100,000 70,000 140,000 180,000 240,000 240,000 180,000 180,000 180,000

Hawaii Economy -1) 60,000 80,000 100,000 100,000 100,000 60,000 40,000 40,000

Business -1) 90,000 120,000 160,000 160,000 160,000 90,000 60,000 60,000

First Class -1) 140,000 180,000 240,000 240,000 240,000 140,000 100,000 100,000

Central America

& Caribbean

Economy 30,000 35,000 100,000 100,000 100,000 100,000 100,000 80,000

Business 45,000 50,000 150,000 150,000 160,000 160,000 160,000 120,000

First Class 60,000 70,000 200,000 200,000 240,000 240,000 240,000 180,000

South America Economy 30,000 100,000 60,000 100,000 100,000 100,000 80,000

Business 45,000 160,000 90,000 160,000 160,000 160,000 120,000

First Class 60,000 240,000 140,000 240,000 240,000 240,000 180,000

Middle East/Caucasus/

Northern and Central Africa3)

Economy 30,000 40,000 30,000 60,000 80,000 100,000

Business 45,000 60,000 45,000 90,000 120,000 160,000

First Class 60,000 100,000 60,000 140,000 180,000 240,000

Southern Africa Economy 30,000 60,000 80,000 100,000 100,000

Business 45,000 90,000 120,000 160,000 160,000

First Class 60,000 140,000 180,000 240,000 240,000

India Economy -1) 40,000 40,000 80,000

Business -1) 60,000 60,000 120,000

First Class -1) 100,000 100,000 180,000

Southeast Asia Economy 30,000 40,000 60,000

Business 45,000 60,000 90,000

First Class 60,000 100,000 140,000

Central Asia/East Asia

Economy 30,000 60,000

Business 45,000 90,000

First Class 60,000 140,000

Australia/New Zealand/

Oceania

Economy 30,000

Business 45,000

First Class 60,000

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Status as of 11 July 2008. Subject to change without notice. The available destinations and service classes in respective regions depend on the valid SWISS or airline partner flight schedule valid at the time of the reservation is made. The mileage levels and connect- ions shown here are subject to the actual flight schedules and routes offered by SWISS and the airline partners. Availability of awards may vary according to date, season and destination. Certain awards may not be available due to blackout dates. Flight awards are sub- ject to taxes, surcharges and fees. The mileage levels shown are valid for round-trip flight awards.

1) Currently not served by Star Alliance member airlines; awards in the India region are possible with Miles & More airline partners.

2) When both segments of a round-trip flight occur on the same business day, an additional charge of 10,000 miles applies.

3) For members residing in Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria and Tunisia, the award levels for the Europe region apply. The trip must begin in the country of residence. This exception does not apply for the Fly Smart award in Business Class.

From/to Europe North America Hawaii

Central America

&

Caribbean South America

Middle East/

Caucasus/

Northern and Central

Africa3)

Southern

Africa India Southeast Asia

Central Asia/

East Asia

Australia/

Zealand/ New Oceania

Europe Economy 30,000 2) 60,000 100,000 70,000 80,000 40,000 60,000 60,000 80,000 80,000 100,000

Business 45,000 2) 90,000 160,000 105,000 120,000 60,000 90,000 90,000 120,000 120,000 160,000

First Class 140,000 240,000 160,000 180,000 100,000 140,000 140,000 180,000 180,000 240,000

North America Economy 30,000 40,000 35,000 60,000 80,000 100,000 100,000 80,000 80,000 80,000

Business 45,000 60,000 50,000 90,000 120,000 160,000 160,000 120,000 120,000 120,000

First Class 60,000 100,000 70,000 140,000 180,000 240,000 240,000 180,000 180,000 180,000

Hawaii Economy -1) 60,000 80,000 100,000 100,000 100,000 60,000 40,000 40,000

Business -1) 90,000 120,000 160,000 160,000 160,000 90,000 60,000 60,000

First Class -1) 140,000 180,000 240,000 240,000 240,000 140,000 100,000 100,000

Central America

& Caribbean

Economy 30,000 35,000 100,000 100,000 100,000 100,000 100,000 80,000

Business 45,000 50,000 150,000 150,000 160,000 160,000 160,000 120,000

First Class 60,000 70,000 200,000 200,000 240,000 240,000 240,000 180,000

South America Economy 30,000 100,000 60,000 100,000 100,000 100,000 80,000

Business 45,000 160,000 90,000 160,000 160,000 160,000 120,000

First Class 60,000 240,000 140,000 240,000 240,000 240,000 180,000

Middle East/Caucasus/

Northern and Central Africa3)

Economy 30,000 40,000 30,000 60,000 80,000 100,000

Business 45,000 60,000 45,000 90,000 120,000 160,000

First Class 60,000 100,000 60,000 140,000 180,000 240,000

Southern Africa Economy 30,000 60,000 80,000 100,000 100,000

Business 45,000 90,000 120,000 160,000 160,000

First Class 60,000 140,000 180,000 240,000 240,000

India Economy -1) 40,000 40,000 80,000

Business -1) 60,000 60,000 120,000

First Class -1) 100,000 100,000 180,000

Southeast Asia Economy 30,000 40,000 60,000

Business 45,000 60,000 90,000

First Class 60,000 100,000 140,000

Economy 30,000 60,000

Domestic 2)

Economy 25,000

Business 35,000 First Class 50,000 3 Regions

Economy 100,000 Business 160,000

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Spend miles Flight awards

More options, more miles: You can also book great flight awards with other Miles & More airline partners.

Lufthansa Regional

Additional airline partners

Fly Smart award chart Fly Smart: You can save up to 46% of the miles for a normal flight award with a Fly Smart award. These awards can only be booked online on short notice – between two weeks and two business days before departure. For complete terms and conditions, please visit www.miles-and-more.ch/en/flysmart.

From To (v. v.) Economy Class

Domestic, within Europe 15,000

(Business Class: 25,000)

Within the Middle East, South America, Southeast Asia 15,000

Europe

Northern/Central Africa, Middle East, Caucasus2) 35,000

North America, Southern Africa, India 50,000

Central America, Caribbean 60,000

South America, Central and Southeast Asia, East Asia 70,000 You can take off with a Fly Smart flight award

within Europe for just 15,000 miles. There are more bargains you can get online starting at just 10,000 miles!

1)

1) 1) 1)

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Fly Smart award chart

Spend miles

Booking flight awards

Just take off: Flight awards are valid up to 12 months from the time they are booked and can be reserved up to 330 days in advance (Exclusion: Fly Smart flight awards).

Online: Please visit www.miles-and-more.ch/en/

flightawards.

By phone: Call 09 00 85 00003).

You’ll need the following to book your flight award:

• Miles & More service card number and PIN

• Name(s) of the person(s) travelling

• Flight route and date

• Service class (Economy/Business/First Class)

• Alternative travel dates (recommended)

• Credit card number and expiration date for airport taxes and fees

Issuance of your flight award ticket:

Your ticket will be saved as an etix® (paperless, electronic ticket) under your Miles & More service card number, EC or your credit card number; you can check in at the Quick Check-in machines or at the counter with the respective card.

Flight award booking:

www.miles-and-more.ch/en/flightawards

1) Available only on selected routes.

2) For members residing in Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria and Tunisia, the award amounts for the Europe region apply. The trip must begin in the country of

From To (v. v.) Economy Class

Domestic, within Europe 15,000

(Business Class: 25,000)

Within the Middle East, South America, Southeast Asia 15,000

Northern/Central Africa, Middle East, Caucasus2) 35,000

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Fly more comfortable with upgrade awards1): With an upgrade award, you can purchase a ticket in selected Economy Class fares and fly in Business Class – starting at just 10,000 miles for a flight within Europe.

• Book online, or call the Miles & More Service Team

• The mileage amount required for the award depends on the booking class

• Miles shown are valid for one flight segment (one flight coupon), mileage amounts for multiple flight segments must be added

• You may redeem your miles for flight awards or upgrade awards for family or friends, even if you are not traveling with them

Conditions and information

www.miles-and-more.ch/en/starupgrade

Spend miles Upgrade awards

From Economy Class (Y, B) to Business Class

From Business Class to First Class.

From selected booking classes of Economy Class3) to Business Class Flight segments

within

Austria, Germany, Poland, Portugal and Switzerland Only possible in combination with an intercontinental upgrade. The miles required are already included in the intercontinental upgrade.

Europe, South America, Southeast Asia, Central Asia,

East Asia, Middle East, Caucasus, Northern/Central Africa 10,000 15,000

From To (v. v.)

Europe

North America, Southern Africa, India 35,000 50,000

Central America, Caribbean, South America 40,000 55,000

Northern/Central Africa, Middle East, Caucasus2) 30,000 35,000

Southeast Asia, Central Asia, East Asia 50,000 65,000

Australia, New Zealand, Oceania 60,000 75,000

North America Southeast Asia, East Asia, Central Asia 40,000 55,000

Hawaii East Asia, Central Asia 25,000 35,000

Southern Africa Southeast Asia 40,000 55,000

India Northern/Central Africa, Middle East, Caucasus 25,000 35,000

Central Asia/East Asia Australia, New Zealand, Oceania, India 30,000 45,000

Southeast Asia

East Asia, Central Asia 30,000 45,000

Australia, New Zealand, Oceania 30,000 45,000

Middle East, Caucasus, Northern/Central Africa 35,000 50,000

India 25,000 35,000

6)

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Spend miles Other awards

Look forward to unique travel, event and merchandise awards5): From an espresso machine to a spa getaway – Miles & More has something for everyone.

Hotels & Travel: Treat yourself to a luxurious hotel stay.

Car rentals: Redeem your miles for a drive in the car of your dreams.

Shopping & Lifestyle: You’ll find attractive

merchandise awards at SWISS SHOP and with other retail partners.

Event awards: Look forward to unforgettable moments with event awards from our partners.

Awards for kids: Even our youngest frequent flyers will get the best from their miles.

Other partners: There’s so much more you can do with your miles – let us surprise you!

It’s easy to order the award you want online, or by calling 09 00 85 00004) (see page 20).

www.swiss-shop.com

1) Domestic upgrades are only possible on connecting flights in combination with an upgrade on an intercontinental flight. The miles for an intercontinental upgrade already include the domestic upgrade.

2) For members residing in Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria and Tunisia, the award amounts for the Europe region apply.

3) Upgrades are not possible at selected discounted fares.

For details, visit www.miles-and-more.ch.

From Economy Class (Y, B) to Business Class

From Business Class to First Class.

From selected booking classes of Economy Class3) to Business Class Flight segments

within

Austria, Germany, Poland, Portugal and Switzerland Only possible in combination with an intercontinental upgrade. The miles required are already included in the intercontinental upgrade.

Europe, South America, Southeast Asia, Central Asia,

East Asia, Middle East, Caucasus, Northern/Central Africa 10,000 15,000

From To (v. v.)

Europe

North America, Southern Africa, India 35,000 50,000

Central America, Caribbean, South America 40,000 55,000

Northern/Central Africa, Middle East, Caucasus2) 30,000 35,000

Southeast Asia, Central Asia, East Asia 50,000 65,000

Australia, New Zealand, Oceania 60,000 75,000

North America Southeast Asia, East Asia, Central Asia 40,000 55,000

Hawaii East Asia, Central Asia 25,000 35,000

Southern Africa Southeast Asia 40,000 55,000

India Northern/Central Africa, Middle East, Caucasus 25,000 35,000

Central Asia/East Asia Australia, New Zealand, Oceania, India 30,000 45,000

Southeast Asia

East Asia, Central Asia 30,000 45,000

Australia, New Zealand, Oceania 30,000 45,000

Middle East, Caucasus, Northern/Central Africa 35,000 50,000

India 25,000 35,000

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Earn miles Flights

Here’s how to boost your mileage account when you fly:

• The amount of your mileage credit depends on the paid booking class of your ticket

• Within Europe, booking classes correspond to fixed mileage values

• On worldwide flights1), mileage credit is based on the distance flown and booking class (double miles in Business Class, triple miles in First Class) In the chart, you can see how many miles you will earn on specific routes. These amounts apply for all flights operated by SWISS, Adria Airways, the Austrian Airlines Group, Croatia Airlines, LOT Polish Airlines, Lufthansa and most other airline partners.

www.miles-and-more.ch > Earn miles > Flights

Destination Service class Booking class Miles

European domestic

flights Business Class

Economy Class Economy Class Economy Class

C, D, J, Z B, P, Y

Ea, G, H, K, M, Q, S, Te, U, V, W E, L, Sc, T, Wc

1,500 1,000f 500 125 Cross-border

European flights Business Class Economy Class Economy Class Economy Class

C, D, J, Z B, Y

Ea, G, H, K, M, Q, S, Te, U, V, W E, Gd, Kd, L, T, We

2,000 1,250 750 125

Lufthansa Private Jet flights 10,000

Worldwide Miles by distance Minimum miles

Flights to/from/

between destinations outside Europe

First Class Business Class Economy Class Economy Class Economy Class

A, F C, D, J, Z B, Y

G, H, K, Lb, M, Pb, Q, Sb, e, Te, Ub, V Eb, L e, S, Tb, U, W

x 3x 2 x 1.5 x 1 x 0.5

1,500 1,000 750 500 500

aWith Austrian Airlines and LOT Polish Airlines b With Swiss International Air Lines

c With Croatia Airlines and LOT Polish Airlines d With Adria Airways

e With LOT Polish Airlines f With Croatia Airlines 750 miles

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Earn miles

Hotel & Travel, car rentals

Car rentals: You’ll earn miles for your car rentals2) with these partners – even without booking a flight.

Hotels & Travel: Whether you’re on a business trip, at a luxury hotel or a holiday resort, our hotel partners will reward every stay with miles.3)

For exact mileage credit amounts, please visit www.miles-and-more.ch/en/travel

1) Worldwide flights are all intercontinental flights (e.g., from Switzerland to Japan, from Germany to Canada, or from the U.S.

to Australia) as well as continental flights outside Europe (e.g., from Washington, D.C. to Miami, from San Francisco to Vancouver or from Singapore to Beijing). For these flights, your account will be credited double miles in Business Class and triple miles in First Class.

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Reach your destination faster –

with the SWISS Miles & More credit cards

1) For members with a bank account in Switzerland. Please visit www.miles-and-more.ch/en/creditcards for more information about the respective terms and conditions.

Miles & More Milemaker Miles & More MasterCard American Express Milemaker

Miles & More Milemaker Gold Miles & More VISA Gold American Express Milemaker Gold

Miles & More American Express Platinum

Annual fee CHF 180.– CHF 300.– CHF 700.–

Award miles 1 mile per

CHF 2.– spent 1,25 miles per

CHF 2.– spent 1 mile per

CHF 2.– spent 1,5 miles per

CHF 2.– spent 2 miles per CHF 2.– spent Welcome

bonus 2,000 miles 5,000 miles 10,000 miles

Annual loyalty

bonus 1,000 miles 3,000 miles 5,000 miles

Right now your wishes can take you further Just imagine, you pay for your everyday and special shopping with your credit card and at the same time you can also earn award miles1). It’s very easy, because with the SWISS Miles & More credit cards you can top up your Miles & More account with every purchase you make, and you decide how fast. Very soon you will be able to redeem your accrued miles for an upgrade award or a flight award. Collect memories of your travels which perhaps will be among the most beautiful of your life.

Every customer with a Swiss bank account can acquire the SWISS Miles & More credit cards.

Information

You can obtain card application forms and further information on the SWISS Miles & More credit cards at +41 - (0)44 - 659 63 66 or at

www.miles-and-more.ch/en/creditcards.

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Earn miles Other partners

Miles for Shopping & Lifestyle: Add miles to your mileage account when you shop – for instance, at SWISS SHOP or local shopping partners2). At www.swiss-shop.com2), you’ll earn one mile for every euro you spend and you’ll find a large number of high-quality brand name products.

You can also earn miles with various clothing retailers, newspapers and magazines, Duty-Free shops and many other partners2).

You can also earn miles for transactions or contracts with our partners in the Financial Services and Insurance sectors2).

www.miles-and-more.ch > Earn Miles

2) Not all awards and offers are available worldwide.

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We’re here to help you almost anywhere around the world, either online or by phone: Just call 09 00 85 00001). www.miles-and-more.ch/en/contact The terms of participation are included with your welcome letter and can be viewed online at:

www.miles-and-more.ch/en/conditions

Printed in Germany, 01/2009, CH/en, FRA EM/A Subject to change Miles & More is the frequent flyer programme of:

Switzerland

Phone: 0900 85 00001)

Mon. – Sat., 7 a.m. to 10 p.m. CET Fax: 044 564 64 64

Please have your service card number and PIN handy when you go online or make telefone enquiries.

1) 1-2 mins.: local rate from a SWISS landline 3-12 mins.: CHF 0.86/min.

All further mins.: local rate from a SWISS landline

Miles & More

Service

References

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Can you take a flight with United Airlines and credit it to a Star Alliance partner earning miles based on distance flown.. Is it drive engagement and support the credit

TRANSFORMING ENERGY MANAGEMENT MARKETS: Sample Building Owners and Property Managers Survey.. Sample Building Owners & Property

Quarry Buffer and Pedestrian Walkway Design Intent for Sales Center.