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TRANSFORMING THE PAYFLOW GATEWAY 09/06/2012

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TRANSFORMING THE PAYFLOW

GATEWAY

(2)

Confidential and Proprietary

2

AGENDA

• Review of Payflow gateway

• Preview of upcoming changes

• Merchant impact

• Partner impact

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Confidential and Proprietary

4

All-in-one payment processing

Use PayPal to accept and process credit cards and PayPal payments

Payment gateways

Use PayPal’s gateway and the business’s own merchant account to process credit cards and PayPal payment methods.

Accept alternate payment methods

Add PayPal as a payment method

PayPal PAYMENT PRODUCTS

Business needs PayPal products that meet these needs PayPal PAYMENTS • STANDARD • ADVANCED • PRO PAYFLOW LINK PAYFLOW PRO EXPRESS CHECKOUT

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PAYFLOW TODAY

Payflow Link

(hosted solution)

• Merchants can accept credit cards, debit cards, echecks and PayPal

• Merchants can customize their checkout page using one of three

available templates

• PayPal hosts the checkout pages, helping merchants simplify PCI

compliance at no additional cost

Payflow Pro

• Merchants can accept credit cards, debit cards, echecks and PayPal

• Merchants host their own checkout pages for complete control of the

payment experience

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Confidential and Proprietary

OPTIONAL PAYFLOW ADD-ONS

Add levels of fraud protection

Basic Fraud Protection is available at no additional cost. Merchants can also add-on Advanced Fraud Protection to target specific threats to their business.

Set up recurring payments

The Recurring Billing Service lets businesses automatically debit a customer’s credit card or PayPal account for

subscriptions, membership dues, or installment payments.

Enable buyer authentication

PayPal supports the Verified By Visa and MasterCard SecureCode programs, providing merchants protection on qualified Visa and MasterCard transactions. Merchants can add this extra security measure to their basic or advanced fraud protection service.

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PREVIEW OF PAYFLOW

CHANGES

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Confidential and Proprietary

8

GATEWAY PRICING CHANGES

EFFECTIVE 10/1/12

New Published Gateway Rates:

-

The newest version of Payflow Link

:

No set-up fees

No monthly fees

Only 10 cents per transaction

-

Payflow Pro will be available at

:

Reduced set-up fees

Reduced monthly fees

Only 10 cents per

transaction

*Note - New pricing is applicable to U.S. Market only, and is effective on new acquisitions occurring on or after 10/1/12.

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BASIC FRAUD PROTECTION

NOW FREE

Effective 10/1/12, Basic Fraud Protection will be included

free of charge within Payflow Link and Pro products.

This pricing will apply to new merchant acquisitions.

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Confidential and Proprietary

10

GATEWAY PRICING CHANGES

EFFECTIVE 10/1/12

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PAYFLOW LINK

MOBILE-OPTIMIZED CHECKOUT

PayPal is developing a

mobile-optimized checkout experience

for Payflow Link.

Mobile optimization will go live

within the newest version of

Payflow Link on 9/25/12

.

Mobile-optimized checkouts

are proven to increase mobile

conversion rates, improving

merchant sales.

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Confidential and Proprietary

12

PAYFLOW LINK

EMBEDDED I-FRAME NOW AVAILABLE

I-FRAME TEMPLATE AVAILABLE WITHIN NEWEST VERSION OF PAYFLOW LINK

Benefits

• Enables greater design

customization of the checkout page within a hosted

environment

• Simplifies PCI compliance for the merchant

• Provides both PayPal and Bill Me Later® as payment options, improving conversions and

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WHAT IS BILL ME LATER

®

?

Bill Me Later® is a PayPal service

A fast, simple and secure way for consumers to make an online purchase without using a credit card.

By simply selecting “Bill Me Later®” on the check-out screen, and if approved,

consumers can make a purchase now, and receive a bill later.

It’s a great way to ease online purchasing hurdles and make online shopping easier than ever

Merchants get paid right away

Bill Me

Later

®

gives

customers

more

payment

choices and

flexibility

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Confidential and Proprietary

• Bill Me Later® is now available to any merchant utilizing hosted checkout templates, including the i-frame, within the Payflow gateway.

• Promotional Financing Available!

Marketing a single promotional financing offer to consumers

The offer: No payments + No interest if paid in full in 6 months on purchases of $99 or more

No credit risk for the merchant

• Upstream Presentment – Coming soon in Q4

Message Bill Me Later® financing on the home page and product page to drive consumer awareness while shopping

Banners will be provided and hosted by PayPal

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BILL ME LATER – GIVING CUSTOMERS

MORE PAYMENT CHOICE AND FLEXIBILITY

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BILL ME LATER

®

INCREASES SPENDING AND

REPEAT SALES

 In a 3-month period, the Bill Me Later customer spends about 25% more than the average US population*

 Merchants have experienced double-digit increases in repeat sales after implementing Bill Me Later

 Build repeat sales and customer loyalty while attracting new customers

 Average order value increases can grow 100-250% for higher-ticket items and 15-135% for lower-ticket items

Bill Me Later

motivates

savvy

customers to

spend more,

more often

8%

Increase 2010-2011

7%

Increase

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Confidential and Proprietary

*Study conducted in 2011 by comScore on 15 IR100 retailers.

**There are 113 million active PayPal accounts. Active accounts are those that have had activity in the past 12 months.

CONVERT WITH EXPRESS CHECKOUT

Process payment Confirm basket Add shipping costs Input payment data Input delivery address data Input buyer address data Input ID info Complete

Typically six or more data fields and lots of keystrokes

One or two data fields and two clicks

Standard Checkout vs. Express Checkout Flow

STANDARD CHECKOUT EXPRESS CHECKOUT Review payment Log in to PayPal Complete

PayPal has over 113 million buyers who look for the

PayPal way to pay.**

comScore found that PayPal Express Checkout

conversion was 115% higher than standard

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PAYFLOW FEATURE COMPARISON

Payflow Link Payflow Pro

Optional Pro can utilize the hosted templates No 3 templates, including embedded i-frame Yes Yes Auto-Enabled Available Optional Available with hosted

templates

Pre-integrated with leading shopping carts? Yes Yes

Simplified PCI compliance? Yes Yes*

Accepts card swipe retail transactions? Yes Yes

Includes Virtual Terminal? Yes Yes

Works with many payment processors? 23 23

Multi-currency processing? Supports 22 Currencies Supports 22 Currencies

Yes Yes

International merchant support? PayPal hosted checkout?

Unlimited customization of online checkout pages?

Includes Express Checkout and Bill Me Later?

Yes

Yes

Mobile-optimized checkout? Yes

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Confidential and Proprietary

PARTNER IMPACT

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GATEWAY PRICING CHANGES

EFFECTIVE 10/1/12

New Published Gateway Rates:

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Confidential and Proprietary

21

GATEWAY PRICING CHANGES

EFFECTIVE 10/1/12

New Partner Rates for Payflow Add-On Services:

BASIC FRAUD WILL BECOME PART OF OUR STANDARD GATEWAY OFFERING AND WILL NO LONGER BE CONSIDERED AN ADD-ON

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PARTNER BENEFITS

 Robust gateway functionality

 New wholesale and referral models now available for the gateway. New rates are applicable to merchants acquired on or after 10/1/12.

 Revenue share models are now available for Express Checkout and BML.

Deliver innovative payment methods to your merchants, improving conversion rates and increasing sales.

Improve your organization’s bottom line in partnership with PayPal.

Key Points

- New pricing models are only applicable to partners offering the newest version of Payflow Link.

- Organizations must be part of the PayPal Partner Program to be eligible for revenue share on Express Checkout and Bill Me Later®.

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Confidential and Proprietary

WHAT YOU NEED TO DO

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WHAT YOU NEED TO DO

Product

FOR THE YOU WILL NEED TO …

Make sure you are offering the latest version of Payflow Link.

Revenue Share If you haven’t already done so, join the Program so you’re eligible for revenue share on Express PayPal Partner Checkout and Bill Me Later®. You may learn more at

www.paypal.com/partnerprogram.

Contracts • Once you’ve opted-in to the new rates, PayPal will initiate a contract amendment.

• Once the contract has been finalized, you can acquire new merchants using the new pricing structure on or

Pricing Changes

• Contact your Relationship Manager or Account Manager to opt-in.

• Don’t have a Relationship Manager or Account Manager? Contact one of our Associate Account Managers at 888-729-7254 and enter PIN #507.

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Confidential and Proprietary

25

THE PAYFLOW GATEWAY

TOP 5 THINGS TO REMEMBER

• Payflow is the only gateway that helps your

merchants drive incremental sales with Express

Checkout and Bill Me Later®.

• Payflow Link – No set-up fees or monthly fees, only

10 cents per transaction

• PCI compliance is available for both Link and Pro at

no additional charge.

• Mobile-optimized checkout will be available in late

September for Payflow Link, improving mobile conversion rates.

• Competitive reseller and referral rates are now

available for Payflow. Revenue share models are also being offered on Express Checkout and Bill Me

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References

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