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ASHP/ACPE Accredited Pharmacy Technician Programs: Leveraging Available Technician Resources

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P R E S E N T ED B Y L I A NN E C . B RO WN , P H T R A T T H E

T E X A S S O C I E T Y O F H E A L T H S Y S T EM P H A R M A CI S T S A N NU A L S E M I N A R

A P R I L 2 4 , 2 0 1 5

ASHP/ACPE Accredited Pharmacy

Technician Programs: Leveraging

Available Technician Resources

Learning Objectives

Pharmacists

Explain ACPE’s involvement in the accreditation of pharmacy education

and the benefits of the ASHP/ACPE alliance in increasing the quality of

pharmacy technician education

Examine key components of the new Accreditation standard and how these

learning goals better support an interdisciplinary and collaborative

approach to both current and future pharmacy education and the

collaborative pharmacy team

Appreciate the need for state-mandated pharmacy technician education as

a m eans to elevate the skills of pharmacy technicians, provide better

support to pharmacists as part of a multidisciplinary caregiver team, and

advance a strong patient-care focus across the profession of pharmacy

Learning Objectives

Ph armacy Tech nicians

Consider h ow A CPE’s invol vement in ph arm acy technician education may elevate th e qu al ity of ph arm acy technician training program s as wel l as to set h igher qu ality standards for entry level pharmacy technicians

(2)

Pharmacy Technician Accreditation Commission

FAQs

Both ASHP and ACPE Boards of Directors will act on the accreditation

recommendations from PTAC

PTAC will use the ASHP Accreditation Standards for Pharmacy

Technician Education and Training Programs (recent revisions effective

January 1, 2014)

ASHP will continue to schedule accreditation surveys and handle

adm inistrative processes, but PAC will eventually “create all changes to the

standards and policies/regulations, with approval from the ASHP and

ACPE Boards” (www.ashp.org)

Pharmacy Technician Accreditation Commission

FAQs

Pharmacy Technician Accreditation Commission

FAQs

(3)

Pharmacy Technician Accreditation Commission

FAQs

Speaking from my experiences over the last eight

years as a Pharmacy Technician Program director

and six years as a guest surveyor for ASHP (and not

on behalf of the PTAC…)

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

PTAC Lead and Guest Surveyors serve agents of

continuous quality improvement for Pharmacy

Technician Education

(4)

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs seeking initial or affirmation of current

accreditation must submit a self-study that allows them

to submit documentation to PTAC to qualify their

compliance with each of the 45 ASHP Accreditation

Standards

“These standards have been developed to: protect the public, serve

as a guide for pharmacy technician education and training

program development, provide criteria for the evaluation of new

and established programs, and, promote continuous improvement

of established programs”. (www.ASHP.org)

ASHP developed a guidance document to assist program

directors with navigating the accreditation process!

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance

with five primary standards related to their programs’:

1. Administration

Organizational accreditations (hospital or institution of higher

education)

Strategic plan

Program director authority & responsibility

Activity of the Advisory Com mittee

Record keeping (student records, curriculum, evaluation of

training sites, student pass rates, etc.)

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance

with five primary standards related to their programs’:

2. Competence, Credentialing and Experience of Program

Faculty

Program Director

Faculty/Instructors

Experiential Site Coordinator

(5)

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance

with five primary standards related to their programs’

:

3. Scope of Education and Training Program

Pr ov ide students to perform duties in a variety of pharmacy practice settings

Pr ogram currency must be consistent with market trends and needs

Pr ogram length and composition (at least 600 clock hours delivered ov er a period of 15 weeks or longer)

Mu st have a clearly delineated sequence of instruction

Observation Simulation ex periential learning

Distance education must m eet qualifying criteria

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance

with five primary standards related to their programs’

:

3. Scope of Education and Training Program

Curriculum m ust encom pass each of the 45 education and training

goals

Training Goals divided into 9 Learning Dom ains:

Personal/Interpersonal Knowledge and Skills

Foundational Professional Knowledge and Skills

Processing and Handling of Medications and Medication Orders

Sterile and Non-sterile Com pounding

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance

with five primary standards related to their programs’

:

3. Scope of Education and Training Program

(6)

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance with

five primary standards related to their programs’ Students

:

4.

What Employers Want

:

recruitment of qu ality, viable candidates who possess the foundation aptitude (col l ege-readiness) to be successful in an accredited program, who are aware that “il licit drug use, criminal background checks, and immunization status may prevent fu ture employment as a pharmacy technician” (www.ashp.org)

What Prospective Students Want: Transparency with

Program length and depth

Total cost

Form s of financial aid available

How PTAC Commissioners Evaluate Programs Seeking

ASHP Accreditation

Programs are evaluated based upon their conformance

with five primary standards related to their programs’

Students

:

English Language Proficiency (reading, writing, listening

and speaking) increasingly evaluated

Mathematics Proficiency Assessed

PTAC Commissioners Encourage Interdisciplinary Educational

Partnerships with area Colleges and Schools of Pharmacy

Colleges and schools of pharmacy have noted a growing

trend that an increasing number of new enrollees are

currently practicing pharmacy technicians

Pharm acy students m ay interact with pharmacy technician students

during their IPPE laboratory skills course work

Pharm acy students m ay engage APPE teaching rotations at local

pharmacy technician training programs and serve as adjunct or

team -teach instructors

Pharm acy students and pharmacy technician students m ay engage

serv ice learning projects concurrently, related to com m unity

outreach and volunteerism

(7)

Looking Beneath the Surface

For those familiar with the previous standard, here’s

a closer look at a few things that have changed…

A Closer Look at What’s New in the Standard

 Goal 9: Dem onstrate understanding of wellness promotion and disease prevention

concepts, such as use of health screenings; health practices and environmental factors th at impact health; and adverse effects of alcohol , tobacco, and legal and illegal drugs.`

 Goal 16: Identify and describe emerging therapies.

 Goal 17: Assist pharmacists in collecting, organizing, and recording demographic and cl inical information for direct patient care and medication-use review.

 Goal 23: Assist pharmacists in preparing, storing, and distributing medication products requ iring special handling and documentation [(e.g., controlled substances, im munizations, chemotherapy, investigational drugs, drugs with mandated Risk Evaluation and Mitigation Strategies (REMS)].

 Goal 36: Verify measurements, preparation, and/or packaging of medications produced by oth er healthcare professionals (e.g., tech-check-tech) (may vary by state guidelines)

A Closer Look at What’s New in the Standard

 Goal 37: Explain pharmacists’ roles when they are responding to emergency situations

and h ow pharmacy technicians can assist pharmacists by being certified as a Basic Life Su pport (BLS) Healthcare Provider.

(8)

In Summary…

PTAC Lead and Guest Surveyors serve as CQI agents in the

support of those who provide Pharmacy Technician

Education

In Summary…

The Commission brings ACPE’s pharmacy education expertise and

the strength of ASHP’s technician training accreditation processes

together to create a win-win collaboration that serves

Pati ent care: better edu cated technician staff produ ce m ore qu ality results and fewer errors

Empl oy ers: seek a m ore qu ality pool of entry level workforce candidates

Ph armacy Tech nician education: raising the bar on qu ality and em powering training programs with resources that will increase their success throu gh qu ality program ming

Ph armacy Tech nician Career Path: fostering a m ore widespread [national] acceptance and dem and for accredited edu cation and training, which m ay el evate Tech nician professional credibility and opportu nities for advancement Creates opportu ni ties for col l aboration between pharmacy students and

ph arm acy technician students throu gh interdisciplinary educational experiences

Final Note to Pharmacy Employers…

Partnering with area pharmacy technician training programs

provides employers with a pipeline for quality entry level

technicians that will require far less training than the on-the-job

walk in applicant.

Partnering with area pharmacy technician training programs

takes the burden of responsibility for training on basic skills OUT

of your HANDS so you can focus on what is most important:

Patient care.

Serv e on an Advisory Com mittee

Make supply /equipment donations to programs in your area

Considering making scholarship donations to deserving pharmacy

technician students for which tuition and expenses m ay be cost

prohibitive

(9)

Post-Test Questions

1. ACPE’s role in pharmacy technician education will

be to:

A .

Begin accrediting pharmacy technician training

programs

B.

Select PTAC members

C.

Approve recommendations may by PTAC concerning

program accreditation

D.

Create new standards for ASHP-accredited programs

Post-Test Questions

2. ACPE’s involvement in pharmacy technician

training program accreditation may help to:

A .

Bring wider acceptance and demand for accredited

training

B.

Create a new standard for pharmacy technician practice

C.

Close down low-quality training programs

D.

Require pharmacy technician training program only at

colleges and universities

Post-Test Questions

3. PTAC Surveyors:

A .

Use self study materials to determine whether a

program is compliant with the accreditation standard

Use self-study materials during site visit to determine

(10)

Conclusion

Questions/Comments?

References

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