Choose your mobile device carefully. The wrong platform could leave you without key functionality.

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Choose your mobile

device carefully. The wrong

platform could leave you

without key functionality.

EXECUTIVE SUMMARY

Can your sales force be equally effective with

Salesforce.com®_{Sales Cloud}®_{on any mobile device?}

To find out, Prowess put Sales Cloud to the test on three mobile devices:

• Dell™_Venue™_{11 Pro, running a full-view}

browser interface

• Samsung®_{Galaxy Note}®_{10.1, running}

the Salesforce1 app

• Apple®_{iPad Air}™_{, running the Salesforce1 app}

We tested scenarios typically performed by sales reps and discovered that the Dell Venue 11 Pro powered by Intel®

architecture and Windows®_{8.1 offered clear advantages for}

mobile Sales Cloud users. Only the Dell tablet running the full-browser version of Sales Cloud allowed full functionality. Both other devices lacked several features critical to sales reps, including the ability to convert leads to opportunities, generate quotes, and view reports.

The Dell™ Venue™ 11 Pro delivers the best combination of functionality, usability, and productivity for sales reps on the go.

Complete Sales Cloud

®

functionality

Access critical features missing

from Salesforce1.

Microsoft

®

_Office

compatibility

Easily update and attach local

documents to Sales Cloud

®

_.

Integration with

Microsoft

®

_Outlook

®

Synchronize email and appointments to

Sales Cloud

®

_{without leaving Outlook.}

Higher productivity

Access more features from fewer

screens, and input data more easily.

Faster performance

Send emails, record activities,

and create events quickly.

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Empower Mobile Sales Reps with the Right Tools

If you’re a sales rep or sales manager, you know how important it is to have customer records and sales data at your fingertips. Sales Cloud reliably delivers this vital information to Windows devices through the browser, and to Android™_{and iOS}®_{mobile devices through a dedicated Salesforce1 mobile app.}

Dell™_Venue™_{11 Pro tablet,}

powered by Intel®_architecture

and Windows®_{8.1, accesses}

Sales Cloud®_{from a full-view}

browser interface.

Samsung®_{Galaxy Note}®_10.1

tablet running Android™_OS,

accesses Sales Cloud®_{from the}

Salesforce1 mobile app.

Apple®_{iPad Air}™_{running iOS}®_,

accesses Sales Cloud®_{from the}

Salesforce1 mobile app.

Figure 1: Prowess compared Sales Cloud®_{access, features, and functionality between three}

popular tablets

In our testing, we determined that the dedicated app might be convenient for looking up an appointment or an address. However, the app’s limited functionality can lead to frustration and have a significant impact on productivity for business users when they discover that key features are difficult to access or are missing entirely.1_{For example, if they need to edit and attach a spreadsheet to an account, generate reports,}

access product information, or convert leads to opportunities, they could run into roadblocks. A wide range of features and extended functionality are only available to users accessing the full version of Sales Cloud through an Internet browser on a device running Windows. That means for Salesforce1 app users that switching between a smart phone or tablet and a laptop is a constant necessity.

Tablet users can also access Sales Cloud through a web browser, but by default they will be directed to a mobile view of Sales Cloud that is nearly identical to the Salesforce1 app in terms of both appearance and functionality. On larger tablets, however, a mobile-focused interface is not ideal, because you are trading simplicity for reduced functionality, when such a tradeoff is not actually required by a 10-inch screen.

Figure 2: The full-site view of Sales Cloud®_{(left) offers a wealth of options}

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We also found differences in functionality that go beyond Sales Cloud software features. For example, the ability to access, edit, and attach files from your device to Sales Cloud records is limited and cumbersome on Android and iOS devices. And some features, like Salesforce®_{for Microsoft}®_Outlook®_{, can only be}

used on devices running Windows.

Dell

™

_Venue

™

_{11 Pro Hits the Sweet Spot}

Based on our testing, we identified the ideal requirements for an optimal user experience when accessing Sales Cloud on the go:

• Mobility: The device should be lightweight and portable.

• Usability: Features should be easy to access and view on the screen.

• Functionality: The device and interface should ideally provide full Sales Cloud functionality for maximum productivity.

Of the devices tested, only the Dell Venue 11 Pro powered by an Intel processor and running Windows 8.1 hits the sweet spot encompassing mobility, usability, and functionality.

Table 1: Of the devices tested, only the Dell™_Venue™_{11 Pro powered by an Intel}®_{processor and}

running Windows®_{8.1 offered the full feature set and functionality of Sales Cloud}®

Dell™_Venue™_{11 Pro running} Sales Cloud®_{full browser view}

Apple®_{iPad Air}™_running Salesforce1 app

Samsung®_{Galaxy Note}®_10.1 running Salesforce1 app

Convert a lead to an opportunity Generate quotes Create and view reports Set reminders for tasks and events

Send email with attachments directly from Sales Cloud Update Sales Cloud data directly from Microsoft®_Outlook® Edit and attach Microsoft®_{Office files} to opportunities and events

Figure 3: Salesforce®_{for Microsoft}®_Outlook®_{lets you}

synchronize emails with Sales Cloud®_{contacts, activities,}

or opportunities directly from your Outlook mail client. This feature is only available on devices running Windows®_,

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A Day in the Life of a Mobile Sales Rep

Based on industry research and interviews with active sales reps and managers, we designed test scenarios that reflect everyday tasks that sales reps perform when using Sales Cloud. Of course, there are many other features available to users, so we looked at representative tasks that covered a wide range of areas and were representative of similar functionality throughout the product.

In order to compare functionality, usability, and compatibility, we tested the following scenarios to determine which mobile platform served the needs of sales reps most effectively:

1. Stay on top of leads to build your pipeline.

2. Meet with prospects and convert them to qualified opportunities. 3. Set up a presentation for stakeholders.

4. Close the deal by generating a quote for the customer.

5. Accelerate your workflow: enter Sales Cloud data directly from Outlook. 6. Track your performance against quotas, historical data, and colleagues.

We also performed timed tests to compare performance between devices for the following tasks: Timed Tests:

• Send an Email to a Lead and Record the Event as an Activity • Create an Event for a Presentation Meeting

Full Desktop Browser Required for Full Sales Cloud

®

_{Functionality}

Salesforce1 offers a simple interface for users on mobile devices with smaller screens. The tradeoff for simplicity, however, is reduced functionality and limited views of information on individual screens. The following figures compare the user experience of viewing all contacts in a full browser window on the Dell™

Venue™_{11 Pro to the Salesforce1 app and Salesforce1 mobile browser view on an Apple}®_{iPad Air}™_tablet.

Figure 4: Excerpt of a Sales Cloud®_{screen in a}

full-view browser window on the Dell™_Venue™_{11 Pro}

Figure 5: Sales Cloud®_{contacts list view in the}

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Scenario 1: Stay on Top of Leads to Build Your Pipeline

You’re attending a week-long trade show in another city, where you split your time between staffing the company’s booth and walking the floor to make contacts. Throughout each day, you’re collecting a significant number of business cards from potential customers. You could wait several days to fly home and enter customer data into Sales Cloud from your office computer. But you decide to get an edge on your competitors by using your tablet to enter data throughout the day during short breaks.

For each prospect, you create a new Sales Cloud lead with contact information, send an email with product information attached as a PDF file, and create a task with a reminder to follow up with a call in one week.

As you can see in the following table, the Salesforce1 app offers limited functionality and requires more steps to complete most functions. On the Dell Venue 11 Pro powered by an Intel processor and running Windows 8.1, you have full Sales Cloud functionality, easy access to files and folders on your device or networked drive, and full use of your Microsoft Office programs for creating or editing files for customers.

Table 2. The full browser view of Sales Cloud®_{offers more functionality than Salesforce1 for creating leads,}

sending emails with attachments, and creating tasks with reminders

Task: Dell™_Venue™_{11 Pro} _Samsung®_{Galaxy Note}®_{10.1 Apple}®_{iPad Air}™

Create leads Quickly enter multiple leads with fewer taps

Can only enter one lead at a time Send email with PDF

attachment

Email directly from Sales Cloud® Easily attach files Emails are automatically recorded as an activity

Unable to send email directly from the app

Only limited file types are supported for attachments Must log activity manually

Unable to send email directly from the app

Attachments are not supported Must log activity manually Create a task with

a reminder to follow up with the lead in one week

Easily configure tasks with reminders

Tasks automatically recorded as activities

Unable to set reminders

Task activities do not appear in the open activity list*

*This is likely a bug in the current version of Salesforce1

Figure 6: The full browser view lets you create a new task with all details, including a reminder, available on one screen. The Save & New Task button lets you quickly enter multiple tasks.

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Thanks to the more complete feature set available through the full-browser view, you can stay on top of leads more efficiently with the Dell Venue 11 Pro powered by Intel processor and running Windows 8.1. This platform lets you:

• Enter leads into Sales Cloud more easily.

• Interact with files on the device for easy email attachments. • Easily create new tasks and reminders from a single screen.

Stay on top of leads more efficiently with the Dell

™

_Venue

™

_{11 Pro}

powered by Intel

®

_{processors and running Windows}

®

_8.1.

Figure 8: The full-browser view lets you send an HTML email with any attached file directly from Sales Cloud®_.

Because you are running Windows®_{, you can open and}

edit any Microsoft®_{Office or Adobe}®_{PDF file for quick}

updates before attaching and sending to your customer.

Figure 9: Salesforce1 offers only limited email capabilities. From the lead or contact screen, you tap the linked email address to open your default email app. Functionality for adding attachments is limited or unavailable on Android™

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Scenario 2: Meet with Prospects and Convert Them to

Qualified Opportunities

You’re traveling in another city when you get a call from one of your leads. After reviewing the information you previously provided in calls and emails, the potential customer says he’s impressed with your product and would like you to come to his office for an in-person meeting to answer questions.

You decide to act quickly, so you pull out your tablet to send the lead an email with proposed meeting times. After the customer responds, you create the appointment in your Sales Cloud calendar, convert the lead to an opportunity, and change the probability (for closing the deal) to 50 percent.

Table 4. The Salesforce1 app does not support many features provided in the full browser view of Sales Cloud®

Create meeting event with proposed times

From one screen, create meeting request with proposed times

Appointment is automatically added as an event

Proposed events are not supported

Unable to send email directly from app Event must be added manually Convert lead to

opportunity

Easily convert lead Lead conversion is not supported

Change probability to 50 percent

Set any value, as needed

Cannot directly edit probability

The full-browser view on the Dell Venue 11 Pro lets you: • Send and confirm proposed meeting times. • Easily convert leads to opportunities.

• Track probability percentages for closing deals.

Only the full browser view of Sales Cloud

®

_{on the Dell}

™

_Venue

™

₁₁

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Scenario 3: Set Up a Presentation to Stakeholders

Your newly converted opportunity is eager for you to come back and give a full presentation to the stakeholders at his company. In between client visits, you grab your tablet to create an appointment with a reminder. While it’s fresh in your mind, you also open a pre-made Microsoft®_PowerPoint®_{presentation and quickly customize}

some slides to better fit your customer. You then attach the PowerPoint file to the event so you will have it at your fingertips when you show up at the customer’s workplace. Finally, you send a reminder email to the customer.

Table 5. The Dell™_Venue™_{11 Pro gives you access to Microsoft}®_{Office apps for a faster, more seamless workflow}

with Sales Cloud®

Create a meeting event

Create an event with a reminder from one screen

Cumbersome and frustrating to enter meeting start and end times

Reminders are not supported in the Salesforce1 app

Customize and attach a Microsoft®_PowerPoint® presentation to the event

Quickly modify the file in PowerPoint

Attach the updated file from any local or network location

PowerPoint is not natively supported on Android™_{or iOS}®

Cannot attach a document to an event

Send a reminder email to the customer

Create email directly from opportunity screen

Email automatically recorded in activity history

Requires navigating to multiple screens Unable to send email directly from the app Activity must be added manually

With the Dell Venue 11 Pro, you can:

• Quickly and easily create meeting events with reminders.

• Modify Office files directly on your tablet. • Send emails directly from Sales Cloud. • Automatically record activities for tasks

and events.

Figure 10: On the Dell™_Venue™_{11 Pro, it’s}

easy to create a new meeting event with a calendar reminder. You can also easily attach a file that you can quickly access for presenting at your meeting.

With the Dell

™

_Venue

™

_{11 Pro, you can access and edit all your}

Microsoft

®

_{Office documents on the fly and attach them to}

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Scenario 4: Close the Deal by Generating a Quote

for the Customer

While having lunch, you get a call from your potential customer saying his company is ready to make a purchase. They want the quote as quickly as possible in order to complete the purchase before the fiscal quarter runs out. From your table in the restaurant, you grab your tablet to create a quote, generate a PDF file from the quote, and email it to the customer.

Table 7. Generating quotes is only supported on the Dell™_Venue™_{11 Pro running the full browser view}

of Sales Cloud®

Generate a quote for the opportunity

Easily create a quote from one screen

Quotes not supported in Salesforce1 app

Email the quote as an

attached PDF file From one screen, create and email a PDF quote to a customer

With an Internet connection and the Dell Venue 11 Pro, you can: • Easily create a quote from one screen.

• Create and email a PDF quote to a customer from one screen.

Ready to close a deal? Only the full browser view on the

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Scenario 5: Accelerate Your Workflow by Entering Sales Cloud Data

Directly from Microsoft

®

_Outlook

®

Like many professionals, you live half your life in Outlook. While reading and responding to the dozens of new emails on your tablet, you see a positive reply from a customer in response to your earlier offer to set up a meeting. Without leaving Outlook, you use the installed Salesforce for Outlook plug-in to create a meeting on your calendar and synchronize it with Sales Cloud. You then send a follow up email to your customer as a meeting reminder and sync that to Sales Cloud as well.

Table 8. Sales Cloud®_{for Microsoft}®_Outlook®_{integration is only supported by the Dell}™_Venue™_{11 Pro}

running Windows® _8.1

Create a meeting activity in Microsoft® Outlook®_{and sync to} Sales Cloud®

In Outlook, create a meeting and sync it to Sales Cloud using the side panel

Unsupported (requires Outlook in Windows®₎

Send follow up email to customer as a meeting reminder and sync to Sales Cloud

In Outlook, send email and sync to Sales Cloud using the side panel

Because Salesforce for Outlook requires Outlook running in Windows, only the Dell Venue 11 Pro lets you: • Create a meeting and sync it to Sales Cloud using the side panel.

• Send email and sync to Sales Cloud using the side panel.

Because the Dell

™

_Venue

™

_{11 Pro runs Windows}

®

_{8.1, you}

can easily sync data directly from Microsoft

®

_Outlook

®

_into

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Scenario 6: Track Your Performance Against Quotas, Historical

Data, and Colleagues

You’re in the airport waiting for a flight when you decide to use your tablet to generate some sales reports in Sales Cloud. Doing so helps you identify potential opportunities and track sales to date for the month to see how you’re tracking against quotas and in relation to your colleagues.

Table 8. Reports can only be generated or viewed on the Dell™_Venue™_{11 Pro running the full browser view}

of Sales Cloud®

Task: Dell™_Venue™_{11 Pro} _Samsung®_{Galaxy Note}® 10.1

Apple®_{iPad Air}™

View Opportunity-By-Type report to identify potential revenue

Easily expand and scroll through reports

Select a report and sort or change parameters as desired

Reports not supported in Salesforce1 app

View Closed Opportunities report to review time to close deals View Sales-to- Date-Versus-Last-Month report to gauge changes in performance View Sales-By-Rep report to compare performance to colleagues

Only the full browser view of Sales Cloud on the Dell Venue 11 Pro gives you the ability to: • Select and view any of the dozens of preconfigured reports.

• Create custom reports to fit your needs.

• Sort on fields within reports to hone in on critical data and trends.

Reports are critical for tracking performance and identifying

hidden opportunities, but they aren’t supported on the

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Scenario 7: Timed Tests

Send an Email to a Lead and Record the Event as an Activity

Multiple taps add up. When you need to access multiple screens in Salesforce1, it takes longer to complete even simple tasks. The full-browser view on the Dell Venue 11 Pro consolidates multiple actions on fewer screens, which speeds up your workflow. This is demonstrated in the following test, which compares sending an email from the full browser view of Sales Cloud on the Dell Venue 11 Pro to the same task in Salesforce1 on the other mobile devices.

Table 3. Average time to create and send an email to a lead

Dell™_Venue™_{11 Pro} _Samsung®_{Galaxy Note}® 10.1

Average time, in seconds, to create and send an email to a lead and record the

event as an activity in Sales Cloud®_.

1:02

1:42 (65% slower)

1:12 (16% slower)

Create an Event for a Presentation Meeting

Setting start and end dates and times can be slow and cumbersome in the Salesforce1 app. The same task in the full-browser view on the Dell Venue 11 Pro is simple and efficient. To demonstrate the difference, we compared the time needed to create a meeting event from the full browser view of Sales Cloud on the Dell Venue 11 Pro to the same task in Salesforce1 on the other mobile devices.

Table 6. Average time to create a meeting event

Dell™_Venue™_{11 Pro} _Samsung®_Galaxy Note®_10.1

Average time, in seconds, to create a

meeting event in Sales Cloud®_.

0:43

1:37 (126% slower) 1:02 (44% slower)

Average time, in seconds, to send an email to a lead and record the event as an activity in Sales Cloud®

Average time, in seconds, to create a meeting event in Sales Cloud®

Dell™_Venue™_{11 Pro}

Samsung®

Galaxy Note®_10.1

0:00 0:14 0:28 0:43 0:57 1:12 1:26 1:40 1:55

SHORTER TIMES ARE BETTER.

Figure 11: Perform common tasks faster in Sales Cloud®_{by using the}

Dell™_Venue™_{11 Pro}

The full-browser view on the Dell

™

_Venue

™

_{11 Pro}

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The Dell

™

_Venue

™

_{11 Pro tablet powered by an Intel}

®

_processor

and Windows

®

_{8.1 offered the best combination of mobility,}

usability, and performance for sales reps.

Conclusions

Sales Cloud users on the go need access to the tools that help them close deals. If their platforms require multiple workarounds, or require them to switch devices throughout the day, productivity and profitability can be severely hampered. Our testing showed that of the devices tested, the Dell Venue 11 Pro tablet powered by an Intel processor and Windows 8.1 offered the best combination of mobility, usability, and performance for sales reps.

The Samsung Galaxy Note 10.1 and Apple iPad Air devices running the Salesforce1 app both lacked numerous features critical to mobile sales reps, such as the ability to convert leads to opportunities, generate quotes, and view reports.

By comparison, the Dell Venue 11 Pro running the full-browser version of Sales Cloud allowed access to all features and functionality. Salesforce compatibility with Windows applications on this device enabled smooth integration with Outlook and Office—both critical tools for many organizations. And because the full-browser view puts more fields at your fingertips, performance of common tasks was much higher on the Dell Venue 11 Pro.

If you want the best combination of usability and productivity for your sales reps on

the go, mobile devices powered by Intel®_Core™_{processors and Windows 8, such as}

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Appendix A: Mobile Devices Used in Testing

Device Configuration Operating

System

Browser or App

Dell™_Venue™_{11 Pro} _{Dual-core Intel}®_Core™_{i3 4020Y} processor (1.5 GHz)

Windows®_8.1 _{Internet Explorer}®_{browser, version 11.0} Sales Cloud®_{, version Winter ‘14} Apple®_{iPad Air}™ _Apple®_{A7 processor (APL5698)} _iOS®_7.0.6 _{Salesforce1 mobile app, version 5.1.1}

Apple®_Safari®_browser, version 7.0

Samsung®_{Galaxy Note}®_{10.1 Quad-core Samsung}®_Exynos® (1.9 GHz), ARM®_{v7 processor}

Android™_4.3 _{Salesforce1 mobile app, version 5.1.1} Default Android browser, version 28.0.1500.94

Appendix B: Methodology

There are multiple ways to access Sales Cloud from a mobile device. For example, users can forgo the dedicated Salesforce1 app on Android or iOS devices and access Sales Cloud through a mobile browser view or a full-site browser view. By default, when users log on to Salesforce1 from a browser on a mobile device, they see a mobile-optimized interface that is nearly identical to the dedicated Salesforce1 app in terms of both functionality and appearance. Whether accessed through the dedicated app or a mobile browser view, however, Salesforce1 presents less functionality and fewer options than the full-site view of Sales Cloud running in a full-browser window.

On a mobile browser, a user or administrator can configure the user’s profile to display the full Sales Cloud site view instead of the mobile version, which extends functionality. However, many features are still incomplete or unavailable, including integration with Outlook and the Windows file system. In addition, cramming the full collection of menus, data, and options onto a smaller screen can create a usability nightmare on smaller tablets or smart phones.

Because the dedicated app is the expected, default means of accessing Sales Cloud on Android and iOS mobile devices, our research focused on comparing the Salesforce1 app on Android and iOS tablets to the full-site view of Sales Cloud on a device running Windows.

Appendix C: Network Speed on Date of Testing

Upload Speed 0.76 Mbps

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Appendix D: Full Test Results

Scenario 1: Stay on Top of Leads to Build Your Pipeline

Dell™_Venue™_{11 Pro} _Samsung®_{Galaxy Note}®_10.1 _Apple®_{iPad Air}™

Create leads Can enter multiple leads quickly with Save & New button after each entry

Need to return to leads page and tap new for each new lead Send email with PDF

attachment

Can send email directly from Sales Cloud®_{and attach any local} or network-available file

Sent email is automatically recorded as an activity

Need to switch from Salesforce1 to the default mail app on the device to send mail

Attachments are limited to images or files on cloud service (if installed) To record email as an activity, need to copy/paste the email and create an activity manually

Need to switch from Salesforce1 to the default mail app on the device to send mail

No easy way to add attachments. To record email as an activity, need to copy/paste the email and create an activity manually

Create a task with a reminder to follow up with the lead in one week

All easily configurable from one screen Can create new task with a due date, but can’t set reminders

Due to an apparent bug, task activities do not show up in the open activity list

Scenario 2: Meet with Prospects and Convert Them to Qualified Opportunities

Create meeting event with proposed times

From Meeting Request screen, able to select proposed meeting times and send email

After client response, can confirm meeting in Sales Cloud®_{, which} automatically creates appointment

Proposed events are not supported

Need to send individual emails or call as a workaround

Need to create meeting event manually as a new event in Sales Cloud

Convert lead to opportunity Simply tap Convert from lead screen Lead conversion is not supported

Change probability to 50 percent

Can set any value from the opportunity screen

Cannot directly edit probability; can only change the stage, which automatically adjusts probability to pre-set values

Scenario 3: Set Up a Presentation to Stakeholders

Create a meeting event Can create a meeting event with a reminder from one screen

Cumbersome to enter hours, minutes, and a.m./p.m. for meeting start and end times

End time does not automatically set to one-hour after start time (uses current time, instead)

If a.m./p.m. is changed after entering time, the minutes revert back to original values and have to be re-entered (probable software bug)

Reminders are not supported in Salesforce1

Customize and attach a Microsoft®_PowerPoint® presentation to the event

Can easily open and edit PowerPoint document in Windows®

From event screen, can attach edited file from any local or accessible network location

Cannot easily open and edit PowerPoint document (limited edits might be possible with third-party apps)

Cannot attach document to an event (can only view existing attached docs)

Send a reminder email to the customer

Create email directly from opportunity screen

Sent email automatically recorded in activity history in Sales Cloud®

Requires multiple steps:

Look up relevant contact from the opportunity screen, navigate to contact screen and click email link for contact to open default email app and send email

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The analysis in this document was done by Prowess Consulting and commissioned by Intel.

Results have been simulated and are provided for informational purposes only. Any difference in system hardware or software design or configuration may affect actual performance.

Prowess, the Prowess logo, and SmartDeploy are trademarks of Prowess Consulting, LLC.

1_{Because Salesforce1 is a platform with published APIs, additional functionality can be provided through custom development work.}

This paper only addresses out-of-the-box functionality.

Scenario 4: Close the Deal by Generating a Quote for the Customer

Generate a quote for the opportunity

From the opportunity screen, create a quote

Quotes are not supported in Salesforce1

Email the quote as an attached PDF file

On quote details screen, can create, save, and email a PDF version of quote to the customer

Quotes are not supported in Salesforce1

Scenario 5: Accelerate Your Workflow by Entering Sales Cloud Data Directly from Microsoft Outlook

Create a meeting activity in Microsoft®_Outlook®_{and sync} to Sales Cloud®

In Outlook, create meeting and use Salesforce®_{for Outlook side panel to} link meeting to its associated activity in Sales Cloud

Unsupported (requires Outlook in Windows®₎

Send follow up email to customer as a meeting reminder and sync to Sales Cloud

In Outlook, send email to contact and use Salesforce for Outlook side panel to link meeting to its associated activity in Sales Cloud

Unsupported (requires Outlook in Windows)

Scenario 6: Track Your Performance Against Quotas, Historical Data, and Colleagues

View Opportunity-by-Type report and sort by revenue to see stages and potential revenue

Easily expand and scroll through reports

Select desired report and sort or change parameters to display data in different manners

Reports not supported in Salesforce1

View closed opportunities to see time to close and to identify outliers