PROGRESS RESPONSIVE SUPPLY CHAIN PROCESS MANAGEMENT FOR. BUSINESS MAKING PROGRESS

PROGRESS

RESPONSIVE

PROCESS MANAGEMENT FOR

PERFECT EXECUTION REQUIRES A RESPONSIVE

SUPPLY CHAIN

Air, road, rail and sea are the lifelines of any economy. The

connection between buyers and sellers is complex with many critical points in the supply chain. Borders, rules and regulations, and technology all contribute to the complexity, which makes it difficult to get the right level of intelligence. Success is heavily influenced by the ability to sense and respond to operational events and act on threats or opportunities before it’s too late.

ACTIONABLE INSIGHT WITHOUT DISRUPTION

The ability to sense and respond to changing conditions and customer interactions as they occur can dramatically impact any business. When business managers are forced to analyze what has happened instead of what

is about to happen, the time taken to identify a change or trend results in

missed opportunities.

Without actionable insight or the ability to sense and respond immediately to the events that impact your supply chain before they actually occur, you’re flying blind. And without the controls you need for continuous business process improvement, your competition will pass you by. You need operational responsiveness to:

> Gain Real-time Visibility—Get comprehensive access to all streaming data, events and transactions impacting each node of the supply chain.

> Immediately Sense and Respond—Anticipate disruptions by interpreting all internal and external events such as weather, traffic, equipment failures and regulatory delays with automated alerts and escalations.

> Continuously Improve Your Processes—Easily modify your processes to continuously meet or exceed customer expectations. Progress can help. We are the only vendor that empowers

business leaders like you to immediately sense and respond to threats and opportunities all from one user interface. The Progress®

Responsive Process

“Passively waiting until a plan is missed or customers complain is an expensive way to solve a problem and is increasingly risky to the brand and reputation of a business, particularly when prevention and problem optimization can be designed into the process.”

Maureen Fleming

Program Director, Business Process Automation and Deployment

Management (RPM) suite allows you to gain end-to-end visibility, take action on issues, and improve your business processes through a unified and integrated interactive environment—all in real time.

To help you to achieve real competitive advantage and rapid time to value, Progress provides comprehensive solutions for companies engaged in supply chain activities. The Progress RPM™

suite integrates easily and flexibly into your existing infrastructure so you can get up and running quickly, without disrupting your business.

REAL-TIME VISIBILITY

The Progress RPM suite delivers comprehensive visibility into any combination of processes, transactions, events, and system-level information. Through the Progress Control Tower™

—a unified, interactive and customizable environment—you and other decision makers gain a real-time view of what’s happening in your supply chain along with the ability to anticipate and make adjustments. By tracking business processes against defined service-level agreements, you can quickly identify anomalies and drive “best-in-class” performance.

The Progress RPM suite also delivers visibility into what’s happening across all the nodes of your supply chain. This real-time view puts you truly “in the moment” with the ability to make decisions quickly.

The Progress RPM suite delivers complete business process visibility across your entire supply chain. This suite empowers IT to more easily integrate enterprise data, thus reducing time-to-market for new product and service offerings with minimal disruption to existing technology

IMMEDIATE SENSE AND RESPONSE

How do I manage complex business interactions? How do I analyze and interpret them intelligently? How can I respond quickly and effectively to the opportunities and threats? These questions are becoming top business priorities for many leading transportation and logistics companies.

The Progress RPM suite allows you to correlate and analyze business events across multiple data streams in real-time—for complete, accurate, up-to-the-minute situational awareness.

You can easily spot opportunities, threats or inefficiencies as they occur and make decisions before it’s too late. More importantly, you can act on this information immediately through the Progress Control Tower.

With the Progress RPM suite, a distribution company can significantly lower operational costs by correlating business-relevant and environmental data to direct material, trucks and people more effectively. When a flight delay occurs, an airline can gauge the impact to service-level related penalties and re-route shipments to lessen and mitigate risk.

CONTINUOUS PROCESS IMPROVEMENT

Today’s increasingly complex and disaggregated supply chain produces greater need for oversight and automation of processes to change the conditions threatening performance. The Progress RPM suite helps you to anticipate threats in your operations and dynamically respond to them, for

“Royal Dirkzwager is primarily concerned with the collection, interpretation, validation and distribution of information for interested parties in the shipping sector. That’s our core process. And we try to deliver that information in such a way that it can be integrated instantly with the recipient’s own business process. Our bespoke service for the client lies in validating the information.”

Jeroen Kortsmit

example, new and emerging regulatory statutes that typically cause delays or service disruptions.

Being able to take immediate action is important. But it’s just one part of the picture. To be operationally responsive, you also need the ability to continuously improve your business processes so that you can drive greater efficiencies.

Real improvement happens when business people are given tools to define their jobs and imagine ways to make them better. Through the Progress Control Tower, you can drill down into processes and optimize them directly. You can also change process rules or refresh a process with a newer version within minutes through the Progress Control Tower rules manager or process modeler. With the Progress RPM suite, you have all the tools you need to continuously improve your business.

ACHIEVE OPERATIONAL RESPONSIVENESS

occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies and reduce risk.

The Progress RPM suite is the technology behind the Progress Control Tower, which is an integrated, interactive and customizable software environment that empowers you and your service partners to see, sense and automatically orchestrate the activities of the appropriate stakeholder across the entire supply chain, in real time.

The Progress RPM suite has integrated technologies specifically designed to enhance your existing IT environment, with no “rip and replace,” resulting in real competitive advantage and rapid time to value.

Contact us to learn more about how the Progress RPM suite can help you to:

> Get comprehensive access to all streaming data, events and transactions impacting each node of the supply chain

> Anticipate disruptions by interpreting all internal and external events such as weather, traffic, equipment failures and regulatory delays with automated alerts and escalations

> Easily modify your processes to continuously meet or exceed customer expectations

conditions and customer interactions as they occur. Our goal is to enable our customers to capitalize on new opportunities, drive greater efficiencies, and reduce risk. Progress offers a comprehensive portfolio of best-in-class infrastructure software spanning event-driven visibility and real-time response, open integration, data access and integration, and application development and management—all supporting on-premises and SaaS/cloud deployments. Progress maximizes the benefits of operational responsiveness while minimizing IT complexity and total cost of ownership.

WORLDWIDE HEADQUARTERS

Progress Software Corporation, 14 Oak Park, Bedford, MA 01730 USA

Tel: +1 781 280-4000 Fax: +1 781 280-4095 On the Web at: www.progress.com

For regional international office locations and contact information, please refer to the Web page below:

www.progress.com/worldwide

Progress, Progress Control Tower, Progress RPM and Business Making Progress are trademarks or registered trademarks of Progress Software Corporation or one of its affiliates or subsidiaries in the U.S. and other countries. Any other marks contained herein may be trademarks of their respective owners. Specifications subject to change without notice. © 2011 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.