PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM)
Asentinel Telecom Expense
Management (TEM)
Asentinel 6.0 is a comprehensive global telecom expense management software solution
encompassing the entire lifecycle of telecommunications assets (voice, data, wireless, and
equipment), invoices, contracts, orders, and the associated business intelligence
that empowers organizations to reduce expenses, automate processes, and run their IT
departments like a business.
CA Advantage
Asentinel offers seamless integration with CA IT Asset Manager that, when combined, enables the management of an enterprise’s entire IT and telecom asset base, including real-time expense management.
Benefits
2 PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM)
Reduce Telecommunications Costs without Reducing Service
Today, telecommunications expenses are a significant portion of the average firm’s IT spending, consuming between 25 and 35 percent of the IT budget. Telecommunication costs typically run between one to two percent of an organization’s revenue. Added to these costs is the high probability that the bills received from vendors may be inaccurate. An estimated seven to twelve percent of telecom service charges can be saved by the average large corporation, representing approximately eight million dollars a year. In addition, up to 85 percent of a typical enterprise’s telecom bills are not audited and are simply paid in full.CA realizes that excess telecommunications costs often result from billing errors or operating inefficiencies. Implementing a TEM solution can help you catch one-time and ongoing invoicing inaccuracies as well as low-dollar items often missed in audits that account for half of the potential savings. It can also help enhance your knowledge of your network so you can better allocate costs or forecast future expenditures. Business process outsourcing only shifts the problem to an external source; it does not capture all errors by auditing every line item of every invoice, nor does it give you the business intelligence needed to stay on top of your telecom expenses.
Asentinel: Control Rising Telecom Costs
Asentinel provides real-time control of your telecom expenses by identifying invoicing errors, automating provisioning/order management, invoicing and reporting processes, and maximizing resources—all in order to significantly reduce telecommunications expenditures.
CA’s TEM software, Asentinel 6.0, is available in a customer-hosted or Asentinel-hosted (ASP/SaaS) deployment. All functionality is resident in the “core system”: one Oracle platform and one application instance supports all lifecycle functionality. As such, all components are integrated in real time. Asentinel delivers a comprehensive and flexible medium to align your staff—and their corresponding workflow and hierarchy—with a sophisticated audit engine to ensure validity of charges, tariffs, inventory, and configurable business rules.
Inventory and Asset Management
• Central repository of all telecom assets (voice, data, wireless, and equipment)
• Inventory database configured to the customer’s requirements
• Complete IT Asset Management (ITAM) functionality and/or integration with existing ITAM software
Automated Workflow
• Automated invoice receipt and loading via EDI, OIR™, etc
• Customer-defined workflow for invoices
• Flagged exceptions tracked through to resolution with vendors
Invoice Audit and Validation
• Over 400 specific audit rules are applied to every invoice
• Customer-configured, flexible, and granular business rules
• Audits against vendor contracts and/or tariffs
Procurement and Change Management
• Provisioning for all global telecom vendors and service types
• All change management types (Move, Add, Change, Disconnect)
• Real-time updates to inventory, invoice processing, and auditing
Business Intelligence
• 100 percent web-based and secure
• Detailed reporting
• Manage expenses, budgets, vendors, contracts, forecasts
• Configurable dashboards
FIGURE A: SIMPLIFY THE VOLUME OF DATA TO PERFORM AUDITS
4 PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM)
FIGURE B : ASENTINEL — ENTERPRISE TEM APPLICATION
Asentinel’s automated telecom expense management software integrates the critical TEM functions of telecom asset lifecycle management and their associated contractual obligations. This includes telecommunications rate plans and commitments, as well as contract terms and conditions.
A Potential Seven to Twelve Percent Savings on Erroneous Telecom Bills
Asentinel offers the potential for seven to twelve cost savings on erroneous telecom bills (80 percent of which are wrong according to some industry watchers). Larger companies might also see cost savings in labor reduction or reassignment once they automate their TEM operations.The software not only audits bills, but also automates the workflow and handling of invoices. In addition, Asentinel is a global solution with the ability to support multiple currencies, exchange rates, and even language localization (over 15 languages).
PRODUCT FUNCTION FEATURES BENEFITS
Asentinel 6.0 A comprehensive global telecom expense management software application encompassing the entire lifecycle of telecommunications assets which empowers organizations to reduce expenses.
•
Inventory and Asset
Management
•
Automated Workflow
•
Invoice Audit and
Validation
•
Procurement
and Change
Management
•
Business Intelligence
•
Reduce telecom
expenses
•
Manage contracts
and vendor
negotiations more
effectively
•
Leverage the existing
telecom asset base
•
Make timelier and
CA Advantage
Integration with CA’s IT Asset Management Solutions
Asentinel provides seamless integration with CA IT Asset Manager. When combined, these solutions provide the ability to inventory and manage the enterprise’s entire IT asset base, including telecommunications assets, from one central repository.
As a key part of CA’s overall IT Asset Management solution, Asentinel 6.0 is most efficient when combined with additional CA products, including CA Service Desk Manager, CA Service Catalog, and CA IT Client Manager. Taken together, these products can help you achieve several key IT objectives, including IT governance, control over IT assets, and full details on licensing requirements during upgrades or rollouts, as well as cost-effective asset disposal. CA IT Asset Management, including Asentinel, helps lower investment costs for current and future technology, increase utilization, and optimize your asset base. Better TEM governance can also decrease the threat of fines, penalties, or overpayment on invoices; enable effective contract negotiations with vendors; improve decision making; increase financial transparency; and allow the enterprise to embrace asset management best practices.
CA Services and CA Partners can help assess your current IT situation, define your goals, and implement solutions to gain measurable results. To keep your CA solutions operating at peak performance, CA Support delivers unparalleled technical and customer support worldwide, in addition to training and certification through CA Education.
Next Steps
Businesses today have realized that best practices in telecom expense management represent a critical strategic advantage in their ability to remain competitive. Asentinel 6.0 automates many time-consuming administrative tasks so organizations can focus their IT budget on strategic business requirements and sharpening the company’s competitive edge.
Discover how Asentinel software delivers accurate telecom expense information to help you manage your telecom assets more efficiently and cost-effectively.
6 PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM)
CA (NASDAQ: CA), one of the world’s leading
independent, enterprise management software companies,
unifies and simplifies complex information technology (IT)
management across the enterprise for greater business
results. With our Enterprise IT Management vision,
solutions and expertise, we help customers effectively
govern, manage and secure IT.
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