icom Software Update Guide Updating the icom using the Service Tool (ist)

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EMERSON NETWORK POWER - LIEBERT

iCOM

Software

Update

Guide

Updating the iCOM

using the Service

Tool (iST)

David E. Ridgeway 11/6/2009

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iCOM Large Board Update

Instructions

Document 1 *Refer to Update Map

1) Connect your iCOM PC’s Ethernet port to port P64 on the iCOM control board.

A. Note that the unit should be powered but not actually blowing air.

2) Start iCOM Service Tool (iST) by clicking on the wrench icon on the Desktop. Log in using the following information:

Username user 1 Password AAAAAA

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iCOM Large Board Update

Instructions

A. Check the P64 connections at the board and the rear of the laptop. Are the amber and green LEDS on at the laptop’s Ethernet port as well as the iCOM board’s P64 port? B. Next click the options button on the

IST’s toolbar and then select the “OK” button from the bottom right corner of the option window.

4) Now select the magnifying glass from the iST’s toolbar and note the Auto-Detect screen will appear; click the ok button. The board will appear in the left pane of the iST after auto detection is complete, (be sure to click on the board once). **Refer to figure 1 on page 3 for XML info Don’t forget the GREEN ARROW.**

5) Click on the wrench icon in the iST’s toolbar to open the Update Wizard. 6) Select the PAL application version and

the corresponding bootloader by clicking on the browse buttons at the end of each field and click next. Refer to figure 2 in the back of this manual for more information on this. 7) Review your software selections

before clicking finish.

8) If all is correct then click finish and the software update will begin. 9) Watch the progress of the update by

clicking on the icon above the device you are working within the left pane and watching device state. Look for “No Operation” and “On

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iCOM Large Board Update

Instructions

*Note that the board icon in the left pane of the iST will be yellow during the update and return to green once the process in complete.

10) It is now time to load the XML files downloaded using figure 1. This is done by using the yellow arrow in the iST’s toolbar. Select the following files: Unit Summary Unit Code

Unit Diary Configuration Safe Spare Part List Network Safe 11) Allow time for each upload to

complete. This can be determined by watching the color of the board’s icon in the left pane of the iST.

Yellow = Busy Green = Complete

*Note that the yellow upload button is unavailable during active file exchanges.

Software Version Guide (Figure 2)

Software Version Bootloader Version PAL1.03.000 gcb-gcl-2.01.000 PAL1.03.001 gcb-gcl-2.01.000 PAL1.04.000 gcb-gcl-2.01.000 PAL1.04.003 gcb-gcl-2.01.000 PAL1.04.006 gcb-gcl-2.01.000 Figure 1

Use the green arrow to download the xml files shown below then return to

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iCOM Large Display Update

Instructions

1) Plug P64 of the large display into the Ethernet port on your iCOM PC.

A. Note that the unit should be powered but not in the on state.

2) Start iCOM Service Tool (iST) by clicking on the wrench icon on the Desktop. Log in using the following information:

Username user 1 Password AAAAAA

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iCOM Large Display Update

Instructions

A. Check the P64 connections at the display and the rear of the laptop. Are the amber and green LEDS on at the laptop’s Ethernet port as well as the iCOM display’s P64 port? B. Next click the options button on the

IST’s toolbar and then select the “OK” button from the bottom right corner of the option window. 4) Make sure you have the wrench icon

highlighted in the left pane and select the magnifying glass from the iST’s toolbar. Note the Auto-Detect screen will appear; click the ok button. The board or display will appear in the left pane of the iST after auto detection is complete.

5) Click on the wrench icon in the iST’s toolbar to open the Update Wizard. 6) Select the PAB application version

and the corresponding bootloader by clicking on the browse buttons at the end of each field and click next. Refer to figure 1 in the back of this manual for more information on software versions.

7) Review your software selections before clicking finish.

8) If all is correct then click finish and the software update will begin. 9) Observe the process by clicking on

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iCOM Large Display Update

Instructions

*Note that the display icon in the left pane of the iST will be yellow during the update and return to blue once the process in complete.

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Technician Field Installation Guide for

iCOM Board Replacement

1) Use the settings read and record form in the back of this manual to note settings from

the original board before de-installation

if possible (Optional)

. After the board is

installed in the unit the following steps need to be followed. Go to the Advanced menu

and then into factory settings and log in at level 3 (2210).

2) Go to line A008 and select Load + Execute

if you uploaded a unitcode.xml file

. This

will activate the unit code that you previously uploaded. If you wish to enter unit code

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Technician Field Installation Guide for

iCOM Board Replacement

3) **

If you did a read and record,

then

go to the Service Menu and into Setpoints and

enter the previously recorded set point information from the form. Do the same for Set

Alarm information. If not then got to step 4 please.

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Technician Field Installation Guide for

iCOM Board Replacement

5) Last go to line S843 page 2 of 2 Bootloader Variable and do a Save + Reboot.

Optional

Read and record the following settings for input into the new iCOM control.

Service\Setpoints

Code Parameter Value

S102 Temp Setpoint S103 Control Type S104 Temp. Prop. Band S105 Temp Integration Time S106 Temp Derivative Time S107 Autoset Enabled S108 Temp. Deadband S109 Second Setpoint

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Technician Field Installation Guide for

iCOM Board Replacement

Service\Setpoints continued

S113 Humidity Setpoint S114 Humidity Control Type S115 Humidity Prop. Band S116 Humidity Integration Time S117 Humidity Deadband S118 Dehum/Heat Low Limit 1 S119 Dehum/Heat Low Limit 2

S124 Supply Limit

S125 Supply Limit Temp Value

S126 DT between Room/ Outdoor Type S127 DT between Room Air/ Outdoor Type S128 DT between Room/ FC Type

S129 DT between Room Air/ FC Fluid S130 Minimum CW Temp.

S131 Minimum CW Temp. Value

Service\Set Alarms

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Technician Field Installation Guide for

iCOM Board Replacement

Service\Set Alarms continued

S213 Customer Input 1

S214 Customer Input 1 active when S215 Customer input 2

S216 Customer input 2 active when S217 Customer Input 3

S218 Customer Input 3 active when S219 Customer Input 4

S220 Customer Input 4 active when

S221 WARNING ACTIVATES ALARM RELAY S222 Reset Disabled Alarms

Service\Networking

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Technician Field Installation Guide for

iCOM Board Replacement

Service\Networking continued

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Technician Field Installation Guide for

iCOM Display Replacement

1) Go up to page 1 of 2 and verify you are in the right place by finding a PAB on line

S811.

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Technician Field Installation Guide for

iCOM Display Replacement

3) Once the board and display are rebooted and networked back together (T/H readings

and correct date and time displayed), remove power from the board for about 10

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iCOM XML Download Guide

Document 5 *Refer to Update Map

This guide will explain how to effectively accomplish the following tasks:

A. Download XML files using a DS unit serial number from the iCOM service portal at the Liebert public web page.

B. Place the XML files in the correct directory on your iCOM Service Tool PC for upload to the iCOM large board.

1) In order to access the iCOM Service Portal go to http://applications.liebert.com/icom/Login.aspx using your web browser on an internet connected PC.

2) Once there login using the password icom*db and click the login button.

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iCOM XML Download Guide

4) The order number, model number and serial number will be displayed and in the lower portion of the page links to the following files will be present.

Unit Summary (unitsummary.xml) iCOM Unit Config (unitcode.xml) XML Spare Parts List (sparepartlist.xml)

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iCOM XML Download Guide

6) Now select your desktop as the place to save the file and rename each file to the proper name:

Web page link Name to be saved as

Unit Summary unitsummary.xml

iCOM Unit Config unitcode.xml

XML Spare Parts List sparepartlist.xml

This must be done for each file making absolutely sure that they are named as described in the table above.

7) Now that you have the 3 files mentioned in step 6 saved to your desktop with the correct names it is time to transfer the files to the directory below, which can be gotten to easiest by clicking the user 1 icon on the desktop of your PC. However below is the actual path starting from the root directory.

unitsummary.xml unitcode.xml sparepartlist.xml

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iCOM XML Download Guide

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iCOM Software to PC Install Guide

This guide will explain how to effectively accomplish the following tasks:

A. Download the latest software for iCOM from the iCOM service portal at the Liebert public web page.

B. Install the software on the iCOM Service Tool PC in preparation for the update process. 1) In order to download the latest software from the iCOM Service Portal go to

http://applications.liebert.com/icom/Login.aspx using your web browser on an internet connected PC.

2) Once there login using the password icom*db and click the login button.

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iCOM Software to PC Install Guide

4) Select the version of software you would like to install on your iCOM PC and click on it, now save it to your desktop.

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iCOM Software to PC Install Guide

Next click File and then extract all. The wizard will come up and guide you through the process of extracting the folder containing the files. Be sure to extract the files to

C:\Users\Sample\Documents\iCOM Service Tool\Images.

6) Now that this is done it is time to cut and paste the files into the proper folders. Below are the proper paths for the files to be placed and this is absolutely necessary for the iST to work at all. Application Software PABX.XX.XXX.STD.LX-jffs2.img PABX.XX.XXX.STD.LX-kernel.pkg PABX.XX.XXX.STD.LX-rootfs.img PALX.XX.XXX.STD.LX-jffs2.img PALX.XX.XXX.STD.LX-kernel.pkg PALX.XX.XXX.STD.LX-rootfs.img Bootloader Software gcb-gcl- X.XX.XXX.STD.bin gcb-cdl-X.XX.XXX.STD.bin C:\Users\Sample\Documents\iCOM Service Tool\Images\Applications

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iCOM Software to PC Install Guide

7) The wizard will open the folder you extracted the files to automatically as seen below. Highlight the application files as mentioned in step 6 and then paste them into the Applications folder.

This will complete the requirement for moving the application type files to the correct folder. Cut Operation

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iCOM Software to PC Install Guide

8) Next cut and paste the bootloader type files to the correct folder.

This will complete the requirement for moving the bootloader type files to the correct folder.

Cut Operation