VSSC Template Guide Template Guide

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VSSC Template Guide

2021-2022 Template Guide

Email: [email protected]

Website: https://www.zappos.com/vendorresources/

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3 INTRODUCTION

Why is Zappos moving from MTPA to the new VSSC Template?

The new templates will allow the Zappos NIS (New Item Setup) team to gather more attribute information from vendors, reducing both listing time and listing errors.

What does this mean for Vendors?

By providing more information up front we can reduce the time it takes to publish styles to the website. This will also reduce back and forth communication for more or clearer style

information.

How will this help the publication process?

Zappos runs into a large number of data errors during catalog publication, which need to be manually triaged by the Operations team, increasing time to site.

Looking Ahead

While there will be additional fields that require information, please note that taking extra time to provide the data up front will help to decrease the time to list products in the catalog

because we will have product specific templates and tickets will spend less time “waiting” for additional information. This will also help to decrease catalog publication errors, which

currently represent 20% of all new items published to the catalog.

Overall, moving to collect more product information from

vendors up front is expected to shorten product setup time

and decrease publication errors.

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4 SELECTING THE CORRECT TEMPLATE

Th e re a re d if ferent t e mplate t yp es PE R p ro duct t yp e. Th is is b e c a us e d iffe ren t p ro d u ct t yp es h a ve d iffe re nt a ttributes we wa n t t o h ig hlight f o r t he c u s tomer.

U s in g d ifferent t e mplates p e r p ro duc t e n sures we a re g a thering a ll t h e p ro du ct in f o rmation. F o r e xa mple, f o otwe ar h a s t e mp lates f o r:

 Boots

 Sandals

 Slippers

 Shoes

 Sport Shoes

Be sure to select the template that best matches the product to ensure the right attributes and product information will be included. Each template will be accessible under the Zappos Drop Ship Program section of the Vendor Resources link

https://www.zappos.com/vendorresources/

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2 FILLING OUT THE TEMPLATE

The Cells are color coded to easily identify what information needs to be filled out for the specific product type.

 Red cell outline - Required information. Vendors must fill in these attributes.

 Grey filled cell - Conditional Mandatory information that does not need to be added if there is grey fill (cell will turn white with red outline if it becomes required)

 Blue cell outline - Recommended information

 No cell outline - Optional information

Supplier Description – Columns A and B

 Vendor Code: This field requires the full supplier name

 Vendor SKU: This field requires the input of a UPC/EAN

Product Identity – Columns B through D

 Product Type: There will only be one option per template. Please do not edit.

 Item Name: Provide a clear and complete item name in the format:

Brand + Department + Style Name + Color + Size (Ex: Reebok Mens Hiking Boots Brown 10 Medium)

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3 Product Identity – Columns F through M

 External Product ID: This field requires the input of a UPC/EAN

 Product Category, Product Subcategory, Item Type Keyword, & Item Type Name: Drop down values are displayed based on the Product Type associated with the template. After Product Category, drop down values for the remaining four attributes are displayed based on the value of Product Category

 Style Number: Input the style number in this field

Offer – Columns N & O

 MSRP & Wholesale pricing

Product Details – Columns P & Q

 Bullet point: Brief, descriptive text regarding a specific aspects of the product

 (NOTE: 250 Character limit)

 Style Name: Add the Style Name here

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4 Product Details – Columns R through U

 These are drop down columns for target gender, age, and material information. Select from the drop down the detail item that best matches your product.

Product Details

 Fabric Type: List all of the materials used to make the product. Please use percentages to total 100% and separate each material type with a comma (e.g. 75% Cotton, 15% Nylon, 10% Wool).

 Fur Description: If the product contains fur, then a description must be provided. The description should include the fur country of origin and the fur treatment (e.g. Dyed Shearling Lamb (Fur Origin: Canada)

Product Details

 Item Booking Date: Default using the current date, formatted YYYY-MM-DD.

 Product Life Cycle Supply Type:

• For Seasonal items use “Fashion”

• For Core Seasonal Items use “Perennial”

• For Core items use “Year Round Replenishable”

 Duration: Required ONLY if the value of Product Lifecycle Supply Type is Fashion. A numerical value with the Duration Unit representing the corresponding unit of time that the product is meant to be used for. (e.g. for Fashion, indicating 3,6 means 3 to 6 with a Duration Unit of Months)

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5 Safety & Compliance

 Country of Origin: Provide the country of origin for the product.

 Are Batteries Required: Either Yes or No. If No, then the next several attributes will be greyed out and you can proceed to the next REQUIRED attribute.

 Dangerous Goods Regulations: Please choose from the drop down menu to note if there are any items that fall under various restrictions.

 Hazmat Aspect: will only be required if a value other than “not applicable” is chosen in the Dangerous Goods Regulations column.

Safety & Compliance

 Import Designation: Choose from the dropdown menu, either imported, made in the USA, or imported and/or made in the USA

 Material/Fabric Regulations: Most of the time, this will be “not applicable,” but please select “wool,” “bamboo,” or “fur” if applicable

 California Proposition 65 Chemical Name(s): Please choose a chemical if this box becomes REQUIRED

 Mandatory Cautionary Statement: Most will be able to choose “not applicable”

Shipping

 Earliest Shipping Date: Please use the current date in this field in the following format:

YYYYMMDD (No dashes or slashes)

 Items Package Length/Width/Height: Enter the numerical value representing the measurements of the item’s packaging

 Item Length/Width/Height Unit:Please choose from the dropdown (will be “inches” in most cases)

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6 Shipping

 Package Weight: Please indicate the numerical value associated with the weight of the item in the packaging

 Package Weight Unit: Please choose from the dropdown (will be “pounds” in most cases)

 Order Aggregate Type: Select “Each”

 Items per Inner Pack: Indicate the number of items that come in each pack. Will typically be “1”

Populating Attributes Associated with Standard Footwear Sizes

 Footwear Size System: Only US Footwear Sizes will be accepted for Catalog publication and only one option is available in the drop down

 Please select from the drop-down menu for the below attributes

• Footwear Age Group

• Footwear Gender

• Footwear Width

 Footwear Size Class: Indicates the type of sizing. For example:

• Numeric: 5,6,7, etc.

• Numeric Range: 8-10

• Alpha: s,m,l, etc.

• Alpha Range: s-m

• Age: 18 months, 5 years

• Age Range: 18-24 months, 5-6 years

 Footwear to Size: Only Required if the footwear size class is a range.

• If the numeric range of the item is 8-10, then “8” would go in the Footwear Size field and

“10” would go in the Footwear To Size field

• If the alpha range of the item is s-m, then “s” would go in the Footwear Size field and

“m” would go in the Footwear Size To field

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7 TIPS & TRICKS

Review

Review Instructions Tab on the templates, this guide, and training videos prior to getting started

Left to Right

Complete the template columns from left to right to ensure that conditionally mandatory attributes and drop-down menus are populated accurately

Expand

Expand the column width to fully view example row & drop-down options

Drop-downs

For attributes with drop-down options, select from those values ONLY.

Headers

Click on the column header to read the tool tip message for clarification on what the field is or needs.

Copy & Paste

Do not drag cell values down; copy/paste instead

If you need further help or have questions, reach out to the NIS Team at

[email protected]

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8 FAQS

Why are there two sets of Footwear Size attributes?

 This is for unisex products (i.e. unisex was selected in the Target Gender field), the sizing information is required twice, Footwear Gender = Men & Footwear Gender = Women Why are only US sizes accepted?

 As a subsidiary of Amazon, Zappos is required to publish catalog information to the Amazon catalog systems as part of the item setup process.

VSSC Template Guide Template Guide