Case
Case
Analysis
Analysis
Purpose
Purpose
T
T
o anal
o anal
yze how
yze how
the P
the P
epsiC
epsiC
o’s
o’s
diversification
diversification
strategy has maximized the
strategy has maximized the
shareholders
shareholders
value.
value.
To identify problems, opportunities, and
To identify problems, opportunities, and
strategic actions that would sustain its
strategic actions that would sustain its
impressive financial and market
impressive financial and market
performance.
Agenda
Agenda
Case Analysis Purpose
Case Analysis Purpose
Strategic Profile
Strategic Profile
Situation analysis
Situation analysis
SWOT Analysis
SWOT Analysis
Strategy Formulation
Strategy Formulation
Pepsico’s
Strategic Profile
The
world’s largest snack and beverage
company, with 2007 net revenues
approximately $39.5 billion.
Has restructuring their major product
portfolio and acquired many companies
since 1997.
Portfolio of business in 2008 included
Frito-Lay salty snacks, Quaker Chewy granola
bars, Pepsi soft drinks, Tropicana orange
juice, Lipton, Gatorade, Quaker Oatmeal,
PepsiCo’s Strategic Profile
1997: Spun off the restaurant business 1898 Pepsi-Cola was founded. 1932 Fritos and Lay were founded. 1961
Fritos and Lay were merged into Frito-Lay Company.
1965: Frito-Lay and Pepsi-Cola was merged into PepsiCo Inc.
1970
Entered Japan and Eastern Europe. Open one snack food plant per year.
1977 – 1986 Acquired Pizza Hut, Taco Bell, and KFC.
1980 – 1996
Continued acquired various foods and beverages
companies, and quick service restaurants. 1993: Introduced Lipton tea and Aquafina.
1996: Needs for a company
turnaround were identified, where the potential strategic fit benefits between restaurants and
PepsiCo’s food and beverages are difficult to realised, and low margin of restaurant business.
1997 – 2000: various acquisitions on overseas F&B companies (Australia and Saudi Arabia). August 2001: Quaker Oats were acquired with $13.9 billion, with Gatorade as the most valuable assets. 2005 – 2007: various tuck in acquisitions of small, fast growing F&B companies in US and overseas. 2005: $1.1 bio 2006: $522 mio 2007: $1.3 bio
PepsiCo’s Strategic Profile
Most PepsiCo brands had achieved number
one or number two positions.
Impressive performance of stock price
compared to other S&P 500 companies.
Down turn on its stock price has begun in 2008.
Focused on sustaining the impressive
performance through:
Product Innovation,
Close Relationships with Distributors,
PepsiCo’s Strategic Profile
Product Innovations
To make snack foods and beverage healthier. Really believed
the“good-for-you” or “better -for-you” products.
Relationship with distribution allies
Develop Power of One Retailer Alliance Strategy, collaborate with
retailers to increase consumers purchase more than one product of PepsiCo.
International Expansion and strategic acquisition
Organised into four divisions, all followed general strategic approach:
Frito-Lay North America, PepsiCo Beverages North America, PepsiCo International, and Quaker Foods North America.
Developed new organisational structure in 2008 to handle international
operations.
The international operations have two problems: i.e: PepsiCo is
relatively unsuccessful to introduce Quaker brand products to outside the US and the international operations less profitable than North
Situation Analysis
–
General
Environment Analysis
Political, regulators, and legal factors
Protectionism in emerging countries More and more protected consumers
Stricter legislation to defend against obesity
Gatorade was not allowed to use PepsiCo distribution channel for 10 years.
Economic
High growth potential of emerging market with strong competition
Population demographics
Glee generation prefers healthy foods and concerns with environmental problems. In some countries consumer may prefer noncarbonated beverage.
Societal values and lifestyles
Start to leave sodas and sugar
Healthier lifestyles promotes opportunities and different pattern of consumption
Technological
Strong research development departments to develop new ingredients, e.g: new
substitute of sugar, elimination of trans fat.
More efficient value chain
ua on na ys s
–
n us ry
Analysis
Changes on consumer preferences:
Prefer healthier foods and more aware of the nutritional content, e.g.:
concern on salty foods, trans fat, sugar, etc.
Desire to escape from the norm and taste snacks from a wider, often
global palate.
Consumer in developed countries concerns on obesity issues. This
drive for smaller snack bags which easier for indulgence and to take during outing.
International markets may have different taste preference for snack
foods, e.g: spicier snack foods in Thailand market.
Closer relationship with distribution allies to analyse the consumer habits
and improve the value chain to avoid stock out in the retailers.
World class advertising. Intense competition in beverages requires world
class advertising. Gatorade sub brand use Tiger Woods as the marketing ambassador. In Indonesia, even local beverages companies use world class celebrities such as Miss Universe.
New style of packaging and design.
Situation Analysis
–
Industry
Analysis
-10% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 2006 2007 P e r c e n t a g e o f G r o w t hPercentage Volume Growth
0 10 20 30 40 50 60 2005 2006 2007
Situation Analysis
–
Industry
Analysis
Potential New Entrants Low.
Only few MNCs have large market share. Some local players with nich market.
Bargaining power from Buyers
Very high
Cost to switch is very low.
Retailer may have bargaining power, depend on the size. Rivalry
Very High.
Strong competitors such as: Coca-Cola, Kraft, Nestle.
Have ability to develop new products and entering new emerging market.
Firms offering Product Substitutes High
Each beverages can be substituted.
More and more products with new taste Bargaining power from Seller Medium Dependent to raw materials, but many providers are available.
PepsiCo Internal Analysis
Five Questions To Do Internal Analysis (John Gamble, 2013) :
How well is the company’s strategy working?
What are the company’s competitively important
resources and capabilities?
Are the company’s cost structure and customer
value proposition competitive?
Is the company competitively stronger or weaker
than key rivals?
What strategic issues and problems merit
PepsiCo Internal Analysis
#1 : How Well Is The Company’s Strategy Working ? The two best indicators of how well a company’s
strategy is working are :
1. whether the company is recording gains in financial
strength and profitability and
2. whether the company’s competitive strength and
PepsiCo Internal Analysis
PepsiCo Internal Analysis
PepsiCo Internal Analysis
Five Questions To Do Internal Analysis (John Gamble, 2013) :
#2 : What are the company’s competitively important resources and capabilities?
Analysis
PepsiCo SWOT Analysis
Internal Strength and Competitive Capabilities :
Core competencies on product innovation and
strong global distribution capability
A strong financial condition
Have a good financial resources to grow the
business
Strong brand name image and company reputation Proven capabilities in improving production process Good supply chain management capabilities
PepsiCo SWOT Analysis
Internal Strength and Competitive Capabilities :
Alliances/joint ventures with other firms that
provide access to valuable technology,
competencies and attractive geographic markets.
Strong commitment to sustainable growth – called
Performance with Purpose - focused on generating healthy financial returns while giving back to the communities PepsiCo serve.
PepsiCo SWOT Analysis
Potential Internal Weakness and Competitive Deficiencies :
Non-Carbonated Drinks. The U.S. market shows a recent
trend that is shifting towards non-carbonated drinks.
Health Food Alternatives. Consumers are becoming
increasingly health conscious.
International operations had a low profitability, relative to
US operations.
Held large market shares on outside US but had been
relatively unsuccessful in making international brand.
Highly dependencies on key customers, especially
PepsiCo SWOT Analysis
Potential Market Opportunities :
Significant opportunity to grow internationally (from
US market) by expanding PepsiCo’s existing
business and through acquisitions, particularly in emerging markets.
North American Beverage Business – stagnant and
decline but still profitable (can be revitalized).
Expand the global leadership position of its snacks
business.
Opportunities from global trend to increase
healthier products and new product packaging alternatives.
PepsiCo SWOT Analysis
Potential External Threats to a Company’s Future Prospects :
High rivalry competition. Global economic crisis.
Environment (packaging) issues
Market risks arising from adverse changes in :
commodity prices, cost of raw materials and
PepsiCo Internal Analysis
# 3 : Are The Company’s Cost Structure and Customer Value Proposition Competitive?
PepsiCo Internal Analysis
# 4 : Is The Company Competitively Stronger Or Weaker Than Key Rivals?
PepsiCo Competitive Strength vs Secondary Level Rivals : “Stronger” PepsiCo Competitive Strength vs Primary Level or Key Rivals :
“Equal”
PepsiCo Internal Analysis
#5 : What Strategic Issues and Problems Merit Front-Burner Managerial Attention?
There are 5 strategic issues and problems must be
addressed by PepsiCo’s management:
Revi tal izing Its North A m er ican B ev erage Bu si nes s
.
B r o ad e n i n g It s D i v e r s e Po r t f o l i o o f G l o b al P r o d u c t s.
S u c c e s s f u l l y N av i g a t in g T h e G lo b al E c o n o m i cCr is is
.
Ex pand ing in Inter nation al Mar kets
.
Evaluating industry attractiveness
Rating scale : 1 = Very unattractive to Company; 10 = Very attractive to Company
Industry Attractiveness Measure Weight Soft Bottled Chilled Isotonic Salty Hot
drinks Water Juices Beverages Snacks Cereals
Market Size & projected Growth Rate 0.25 9 2.25 8 2 6 1.5 4 1 8 2 5 1.25
Industry Profitability 0.15 8 1.2 7 1.05 6 0.9 7 1.05 9 1.35 7 1.05
Intesity of Competition 0.15 5 0.75 4 0.6 7 1.05 10 1.5 5 0.75 8 1.2
Emerging Opportunities & Threats 0.2 7 1.4 8 1.6 6 1.2 7 1.4 7 1.4 5 1
Resource Requirements 0.05 9 0.45 7 0.35 7 0.35 8 0.4 7 0.35 8 0.4
Product Innovation 0.15 8 1.2 10 1.5 8 1.2 5 0.75 6 0.9 7 1.05
Social Political Environmental Factors 0.05 7 0.35 8 0.4 7 0.35 7 0.35 6 0.3 7 0.35
Evaluating Business-unit Competitive
Strengh
Rating scale : 1 = Very Weak; 10 = Very Strong
Competitive Strength
Measure Weight PepsiCola Aquafina Tropicana Gatorade Frito-Lay Quaker Dole, Sobe Snacks Oatmeal
Relative Market Share 0.25 3 0.75 3 0.75 2 0.5 6 1.5 6 1.5 6 1.5
Market & Promotion 0.2 7 1.4 5 1 6 1.2 8 1.6 8 1.6 6 1.2
Product Innovation 0.1 6 0.6 6 0.6 8 0.8 8 0.8 8 0.8 6 0.6
Distribution 0.15 7 1.05 6 0.9 6 0.9 7 1.05 7 1.05 6 0.9
Resources 0.1 8 0.8 8 0.8 8 0.8 8 0.8 8 0.8 8 0.8
Brand Name / Image 0.2 6 1.2 5 1 7 1.4 8 1.6 8 1.6 6 1.2
Nine-Cell Industry
Attractiveness-Competitive Strength Matrix
Strategy Formulation - Objective
Increase International Sales Improve Operating Margin Reinforce the International Presence Manage the Stock PriceStrategy Formulation - Strategic
alternatives
1. Adapting product to spesific consumers
needs
Taste are different in function of each
country
gives an idea of what the consumers prefers
Follow the customer's taste in order to
attract them.
example: in Mexico spicy food, in Europe
healthy food with less saturated fat
Strategy Formulation - Strategic
alternatives
2. Increase the presence with International
acquisitions
Reinforce their presence on new markets
Increase the relationship with local
companies in order implement easier
Strategy Formulation - Strategic
alternatives
3. Forecast the trends and relying on marketing
intelligence with extensive research & development
Nowadays, the customer
’
s taste is changing:
Pepsico has to focus on healthy products in order
to respond to consumer health and wellness
(reduce the consumption of statured fats,
cholesterol, trans fat, and simple carbohydrates).
Improve the packaging in order to follow more and
more environmental criteria
Strategy Formulation - Alternative
Evaluation
Decision Grid
Rating scale : 1 = Less Favorable; 10 = most favorable
Criteria Weight Alternative 1 Alternative 2 Alternative 3
COST 0.20 4 0.80 2 0.40 5 1.00 RISK 0.20 3 0.60 2 0.40 4 0.80 TIME 0.10 6 0.60 3 0.30 4 0.40 BRAND EQUITY 0.20 8 1.60 9 1.80 10 2.00 INTERNATIONALIZATION 0.15 9 1.35 10 1.50 5 0.75 CUSTOMER SERVICE 0.15 7 1.05 5 0.75 9 1.35
ra egy ormu a on -
erna ve
Choice
According to the alternative evaluation, the best choice for the
company is Alternative 3.
PepsiCo would be try to forecast customer ’s trends and relying on