Management Information Systems
Chapter 13
Outline
¾
Organizing & Managing Information Systems
Resources
¾
MIS Roles
¾
MIS Jobs, Skills, & Salaries
¾
Outsourcing
¾
MIS Organization
Centralization
Decentralization
MIS Roles
Hardware
administration
Software
development
Support end user
development
Database
administration
Advocacy
Access to
corporate data
Software training
and support
Corporate
computing
standards
¾Hardware administration
¾Software support
¾
Corporate data access
¾Software development
¾End user support
¾
Computing standards
¾DB administration
¾Advocacy
Salaries 2001
IS Management
CIO/VP IS/CTO $165,000
Includes bonus
Database
Systems Development
Networks
Manager $94,000 Administrator 89,000 Database analyst 67,000 Director $123,000 Manager 88,000 Project manager 85,000 System analyst 79,000 Senior developer 74,000 Programmer/analyst 55,000 Junior programmer 45,000 Director $106,000 Manager 83,000 Administrator 60,000 Network analyst 40,000 Junior analyst 34,000
User Support
Manager $69,000Help desk operator 40,000 PC technical support 43,000
Internet
Security
Manager $94,000 Webmaster 72,000 Application developer 70,000 EC specialist 74,000 Manager $86,000 Administrator 72,000 Specialist 64,000 IS audit manager 81,000Operations
Director $106,000International Salaries
Systems Analyst
Computer
Programmer
Textile Worker
salary
non-salary
salary
non-salary
per
hour
non-salary
United States
46,757
14,443
36,022
10,578
8.74
2.87
Japan
51,938
12,581
42,316
9,415
14.12
9.53
Germany
49,286
15,821
40,124
13,951
13.12
7.38
France
44,050
27,113
26,311
19,210
9.73
6.76
Britain
41,808
9,680
25,529
5,718
8.23
2.04
India
2,248
3,196
1,769
2,206
0.41
0.15
Mexico
20,794
15,057
14,917
11,161
1.68
1.25
Hong Kong
51,277
12,185
28,211
6,404
3.33
0.52
The Economist: 7/30/94
MIS Job Skills Needed
Skill
1998 Companies
(%)
1998 Salary
Premium (%)
1994
Job Ads (%)
Enterprise resource planning
17
Oracle (DBMS)
15
13
Groupware tools
14
UNIX
13
22
Networking
12
11
40
Cobol
11
12
19
Database management skills
10
13
28
Microsoft NT Server
9
11
AS/400
6
Internet experience/skills
6
11
Visual Basic
6
20
Project management
6
11
Skills in Demand
Rank
2001
1998
1994
1
ERP
ERP
Networking
2
Object engineering
Groupware
Database
3
Data warehouse and data
visualization
Database
UNIX
4
Groupware
Networking
Visual Basic
Outsourcing
Company
1991
1995
1997
1999
2000
IBM Global Services
0.4
17.7
24.6
35.0
37.0
EDS
1.2
12.4
15.2
18.7
19.2
CSC
0.4
4.2
6.6
9.4
10.5
Accenture
0.5
4.2
6.3
9.5
9.8
ADP
0.3
3.0
4.9
6.3
7.0
Affiliated Computer
0.16
0.4
1.2
2.0
2.1
Fiserv
0.23
0.7
1.0
1.4
1.7
Perot Systems
0.16
0.3
0.8
1.2
1.1
Outsourcing
Forces
Globalization, new competitors.Shorter product life-cycles, mass customization.
Rapidly changing markets, flexible manufacturing.
Pressure on profits.
Need to focus on increasing revenues and decreasing fixed/semi-fixed costs.
Need for flexibility and responsiveness.
Outsource non-revenue
generate functions (staff/operations) Desire to minimize amount
of management time devoted to non-revenue generating functions.
Economies of Scale
- leverage expertise and methodologies.
- invest in expensive
technologies (state-of-the-art) - process-oriented approach
Economies of Scope
Want one vendor to provide multiple functions.
Cost cutting, staff cuts, loss of middle management.
