Fallbeispiel: OSRAM Global Intranet

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Fallbeispiel: OSRAM Global Intranet

Sandra Perz (OSRAM) André Heymann (itsystems) | 12 Nov 2015

Licht ist OSRAM

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OSRAM Global Intranet | Sandra Perz (OSRAM) André Heymann (itsystems)

i2Summit | 11/12/2015

2

Light is

OSRAM

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i2Summit | 11/12/2015

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OSRAM – The world’s largest, pure play lighting company

Fiscal year 2014

Number of employees

33.800 employees at the end of the fiscal year

Worldwide presence

>120

countries whereOSRAM had operations at the

end of the fiscal year

Revenues

5.142,1 Mio. €

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itsystems focus

itsystems defines and implements tomorrows

focusing on SharePoint and Microsoft technologies

65 Employees | Basel, Bern, Zurich, Cluj/RO | Since 1999

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Services and Solutions

Consulting Services

Digital Workplace

Dig

it

al

W

orkplace

Tr

ans

form

ati

on

Mobile

En

terprise

Clo

ud

Tr

ans

form

ati

on

Plattform Services

Digital Workplace

Cloud

Dat

ace

n

ter

s

Of

fice

365 Base

Ser

vices

Solutions

Digital Workplace

Templa

ted

Solutions

In

tr

ane

t &

Col

labor

ati

on

Mobile

A

pp

s

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i2Summit | 11/12/2015

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Where we came from

Technology & Functionality

Historically grown, divers and old-fashioned

Content

Outdated, invalid and doubled

Service

No governance, poor platform responsibility

Editors

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i2Summit | 11/12/2015

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Requirement analysis. Prioritization of categories.

HIGH MEDIUM LOW

Priority

HIGH

PRIORITY

LOW

PRIORITY

Easy access to business applications & Digitalisation of

administrative processes

Relevance of information

High Quality of information

Findability of information and fast access

Fast contacting of colleagues,

Identification of experts and persons in charge, Networking and

exchange of knowledge

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i2Summit | 11/12/2015

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OSRAM Global Intranet

First impression:

Stressless. Reduced. Focused.

What are further

possibilites?

But still all important

features in the user‘s

field of view

Where am I?

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i2Summit | 11/12/2015

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Take a Glance.

Most important improvements

• Employee identification & involvement



Use of corporate design



Subscription of news channels



Comment & like on articles

• Findability of information



Strong search for people & content



Topic-oriented structure

• Quality of information



Content governance (e.g. editor community)



Content life cycle

• Relevance of information



Personalization

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i2Summit | 11/12/2015

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Relevance of information

Personalize: Dimensions for 1

st

_release.

• News channels • I’m following • My bookmarks • My tasks  Individually relevant information • Display of location-based content (push)

• Central definition of displayed content

• News from my location • Location-specific applications  Information needed by

a specific group • Mandatory information for all employees

• Company news • Global Applications  Information or tools for the

whole company

Company

Location

Employee

Location-based personalization Individually managed by employees no role-based personalization

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i2Summit | 11/12/2015

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Project phases & timeline

June 2014– January 2015

Sprints

Concept Build & Test Integration

SharePoint Infrastruktur Business Concept Funktionale / Technische Spezifikation

Build & Test

Infra. Integration _{/ UAT}Edu. Einführung Betrieb

Technical

Concept Deployment Run

Deploy February – June 2015

Go-Live

Release 1.0: June 2015

Release 1.1: October 2015

Release 1.2: February 2016

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i2Summit | 11/12/2015

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Key figures

• Project-Team: 6 persons / 3 locations (Basel, Munich, Cluj)

• Release 1.0: 550 days / 5 months

• Product: SharePoint 2013

• Communication: Skype

• Software Lifecycle Tools: Team Foundation Server

• Framework: MatchPoint

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i2Summit | 11/12/2015

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Matchpoint Add-On

• Metadata driven information architecture

• Personalized Navigation

• Custom Multi-Lingual approach

• Less development more configuration

• Reduction of project risks

• Improved change management

• Base to integrate collaboration

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i2Summit | 11/12/2015

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Learnings

Product

• SharePoint Framework is powerful but has its limits

›

Editing environment

›

Link management

• For conception &

visual design

SharePoint KnowHow is key

• Language handling: SharePoint variations were not useful for us

Project

• Close cooperation between creation and implementation is necessary

• Regular Sprint Showcases to validate progress

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Next Steps & Upcoming Tasks

It won’t always be easy…

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OSRAM Global intranet roadmap

Expand range of functionalities.

Enhance personalization.

Migration of further country

intranets

Setup technical infrastructure and

SharePoint 2013 platform. Basic page

types and functionalities. Full

migration of global and OS content.

Migration of Livelink WCMS country

sites

Integration of collaboration

functionalities and connection of 3

rd

party systems

FOCUS ON:

• High quality of information

• Findability of information and fast access

• Fast and easy dissemination of content and news

• Fast contacting of colleagues & identification of experts and persons in charge