Increase Sales Improve Customer Loyalty Increase Staff Retention Improve Store Performance
www.graffretail.tv
The #1 Online Training
System For Retailers
Sustainable Retail Training with Proven Results
Graff Retail TV is the industry leader in online retail training solutions.
Graff Retail has been helping retailers drive performance in store since 1988. With the push towards online
training, we took all of our sales and store management systems and philosophies and built an online training
system that is the most effective, efficient and affordable, retail-specific system available in the industry.
Kevin Graff:
Improving Retail Staff Performance Globally
Recognized internationally as an authority on retail and one of the top speakers
in this sector, Kevin Graff has spent most of his career working with retailers to
drive revenue ‘over the top’. Focusing on improved staff performance, he is an
expert on squeezing more sales out of each and every store.
As a retail trainer, retail consultant, keynote speaker, author and the host of
Graff Retail TV’s online sales and management training (
GET SELLING
&
GET
MANAGING
), Kevin’s approach to store operations and focus on real,
bottom-line store issues get results!
Online Retail Training Systems Made To Order!
As the industry leader in online retail training solutions, we work with many larger, national retailers who
already have their own Learning Management System (LMS). Our training content can easily be moved over to
any LMS and even customized so you can offer a consistent, branded learning experience for your staff.
Forget spending time and internal resources trying to reinvent your existing training programs. Our production
team and training designers can give you a quality production and a results-driven training system that’s
sustainable over the long haul.
Book a demo of our online training systems today!
905-842-1275 solutions@graffretail.tv www.graffretail.tv
Why are thousands of retail stores using our online sales &
management training?
Easy to Use
- Store staff can access the online training system anytime, anywhere. Our systems are
completely mobile friendly!
No Limitations
– Watch our retail-specific videos as many times as
you like, there’s no cap or limits. Put as many staff as you like through the
training. It doesn’t matter if you have 1 or 1000 employees!
Turn-Key Training
– Our online systems give you everything you
need including videos, workbooks, coaching tools, assessments, back-end
performance reporting, reinforcement tools, personalized certificates of
completion, and on-going support from the team of Graff experts.
Sustainable Results
– Graff Retail TV isn’t an ordinary training program. Typical sales and management
training programs are ‘one and done’ types, resulting in limited and short term results. Graff Retail TV is a
sustainable training system that literally works in your stores every week and every day. Finally, training that
works the way it’s supposed to.
Subscribe to
Get Selling
or
Get Managing
for
about
$2 per day!
Bundle both training systems for a fully training
staff and management team for
less than $4 per day!
Subscribe today!
All Subscriptions
Include:
Downloadable Workbooks
10 Manager’s Workbooks packed with samples, templates, activities and more!
Manager’s Tool Box Resources included with every topic
Video Based Learning
10 core management training video episodes The most sought-after management training topics are included!
Easy Roll-Out
Weekly Training Pocket provided by Graff TV Easy implementation process with action items for practical application right away
On-going Support
Free quarterly Q & A Webinars
Graff experts offer ongoing store support throughout your entire subscription
Learn from Industry Expert
Kevin Graff, President of Graff Retail TV is your host and expert trainer
Kevin is one of North America’s leading retail experts, author and keynote speaker
Online Assessments
Test learner’s retention with online
assessments after every management video episode
Unlimited Access
Learn what you want, when you want from the entire Get Managing episode list
Watch from your computer, tablet or mobile device
Performance Reports
Back-end reporting offers real-time performance tracking and assessment scoring
Book a demo of our online training systems today!
905-842-1275 solutions@graffretail.tv www.graffretail.tv
Episode Title Preview
1 Hiring the Right Staff, and Reducing Turnover
Try running a store without a great team and you’ve got nothing but trouble in front of you. It all starts with learning how to hire the people. Stop getting ‘tricked’ in interviews, and start spotting and hiring the stars.
2 Priority Management Let’s face it. You have a lot to get done every day. The challenge is being able to get the right things done consistently. Proper priority management will allow you to focus on the most important things, while at the same time achieving results (and having a life too!)
3 Getting Your Sales Team To Actually Sell
For the past 20 years we’ve proven that you can sell more through your front line staff. Learn the secrets of the 5 Foundations, and how you can use them to drive effort and results.
4 Retail Leadership Someone has to be in charge ... and it has to be you. The question is, “would you follow you?” Learn how you can become the type of leader that earns respect, gets things done through others, and achieves results.
5 Performance Coaching No one wants to have to deal with poor performance or behaviour issues. But, when you don’t they just get worse. Learn how you can deliver effective feedback that won’t make anyone cry, but rather, perform better immediately. 6 Achieving Compliance on
Store Standards
There’s only one way to run a store ... the right way! Unfortunately, the failure to achieve compliance on standards sabotages your efforts to build a brand, grow customer loyalty, and grow sales. Learn how you can achieve perfect compliance, every day.
7 Motivating and Engaging
Your Teams Everyone wants a high morale team, and a group of staff members who care as much about the success of the store as you do. It’s not a pipe dream. Discover how you can build and implement a actical plan that will both motivate and engage your team
8 Understanding, and Driving, Your Store Metrics
First, you need to know your numbers and what’s behind them. Then, you need to know how to build and implement practical strategies to improve them. Learn how you can build your key stats.
9 Retail Math: The business of your business
It’s not exciting or sexy for everyone. But, if you’re in management, you need to know how the ‘numbers’ work. We’ll look at retail’s most important numbers, ratios and formulas. Why? Well, you need to know if you’re going to be able to make the difference needed.
10 The Manager’s
Troubleshooting Guide
Have you got staff problems? We’ve got answers. For years managers have asked us how we would handle certain staff related problems. You know, things like staff switching shifts without notice, team members not getting along, and the ‘joys’ of seeing productivity drop off when you’re not in the store. Discover practical solutions to your most common sources of headaches.
