Directory service for centralised access to distributed contact data

Directory service for centralised access

XPhOnE VIRTuAL DIRECTORy

ThE SOLuTIOn FOR DISTRIBuTED COMPAny COnTACTS

up-to-date contact details are a key asset for your organisation. Often, though, the data is scattered across various offices and databases, or is only available in certain applications, making the data hard to find and time-consuming to maintain. As a result, it can quickly become redundant and inconsistent. Sound familiar? If so, you have probably thought about consolidating all your data. But that ties up valuable resources and costs a lot of time and money.

XPhone Virtual Directory offers a much easier, more cost-effective way to consolidate your contact data. Data is standardised and made available to your mission critical systems and applications without requiring any adaptation. your employees can access all the contact information they need at any time and any place. XPhone Virtual Directory is the ideal solution for implementing a centralised, Web-based enterprise address book – or adding functionality to your unified communications solution, LDAP-enabled applica-tions and system phones.

XPhone Virtual Directory retrieves data right from the original data sources and supplies the standardised contact data via a central LDAP interface.

Data sources: ■ ODBC / SQL ■ Microsoft Outlook ■ Microsoft Dynamics ■ Tobit David ■ Datev Pro ■ Cloud applications

■ Telephone book CDs / Web services ■ Lotus notes

■ Active Directory / LDAP ■ CSV / TXT

Client interfaces:

■ LDAP-enabled end devices ■ LDAP-enabled applications ■ Microsoft Outlook ■ PBXs and system phones ■ Smartphones

InTEGRATInG MAny DIFFEREnT DATA SOuRCES

ACCESS yOuR COnTACTS & ADDRESSES DIRECTLy

Providing direct data access from all mission-critical systems streamlines the communi-cation processes in every department and boosts worker productivity at the office, on the road and in home offices. Your organisation will deliver better-quality services– and keep your customers and partners more satisfied.

Personal and central: data sources supported

Regardless of whether your contacts are stored in SQL databases, Microsoft Dynamics CRM, Microsoft Outlook, your Active Directory, Tobit David or other sources – with XPhone Virtual Directory, you can access all your data as well as data from the "cloud", e.g. Google Apps for Business or the Telefonbuch Deutschland Web service, at any time. you can even integrate private Outlook contact folders if your organisation runs an Exchange server.

Flexible data mapping

The mapping wizard greatly simplifies database inte-gration. you decide what contact fields are relevant and should be mapped to XPhone Virtual Directory. This con-tact information is then shared with other applications or systems via client interfaces. In addition, you can readily aggregate data from multiple fields and stan-ardise phone numbers without adapting or modifying your original data. XPhone Virtual Directory already comes with a host of standard mappings.

Sought and found: always the best data

XPhone Virtual Directory ensures that you always receive the best hits when searching. By prioritising your databases, contacts from your personal Outlook address book appear before other hits from public databases, for example. Thanks to the proximity search function, you can also receive information on the caller if only the company's centralised number is available in your database instead of the extension.

High performance – without replication

XPhone Virtual Directory retrieves data right from the original data sources. As a result, the data is always up to date without requiring replication. Thanks to a special index for phone numbers and contact details, search hits are returned within seconds without slowing data source performance.

The choice is yours: security

you decide who can access which data sources. If your client supports Windows Authentication, the permis-sions can be assigned based on your Active Directory users and security groups. That way, some departments can receive access to all the contact information, while others only see selected details.

With the mapping wizard, you can easily map data fields for use in all your various clients.

VALuE-ADDED FOR LEGACy SySTEMS

ACCESS FROM EVERy APPLICATIOn

For your PBX and system phone

your phone or communication platform supports LDAP (Lightweight Directory Access Protocol). now you can also use your contacts with these systems. XPhone Virtual Directory offers an optimised view for displaying LDAP-enabled system phones and prepares the data in such a manner that contacts can be accessed directly.

For your Intranet and your smartphone

XPhone Virtual Directory comes with a Web-based stand-alone address book. It can serve as a central enterprise directory and be integrated into your organisation's interface, for example. The smarphone interface means that you can access your contacts at any time.

For Microsoft Outlook

Do you manage contacts mostly in Microsoft Outlook, but still want to access other data sources as well? With XPhone Virtual Directory, all your entire contact data is only a few keystrokes away via the search function in your Outlook client.

XPhone Virtual Directory provides your data over LDAP or in its own Web-based address book. The solution adapts to your environment – not the other way around – so you won't have to change the attributes configured in your applications. You can set up different interfaces for different clients and adapt the data fields and attributes to your individual requirements, e.g. using the standard mapping already included in the scope of delivery.

For Cloud and IP-Centrex applications

you can easily make your local contact data available to cloud applications via automatic export using XPhone Virtual Directory. Or even the other way around: use your local applications and devices to access contact data from the cloud.

For your mobile phone

Play it safe: XPhone Virtual Directory presents your contacts in the LDAP browser on the iPhone and other smartphones without storing the data on your mobile device. you always use the latest contact details – and if the deviceis lost or stolen, your valuable data will not end up in the wrong hands.

For XPhone Unified Communications, XPhone Express and other LDAP-enabled applications

XPhone Virtual Directory is the ideal extension for your unified communications solution and any other LDAP-enabled applications that you wish to access your enterprise contacts from.

XPhone Virtual Directory Web-Adressbuch im Intranet

Integration von Cloud-Diensten

Apple iPhone Adressbuch LDAP-fähiges Systemtelefon

ADMInISTrATIOn

Plug & play start-up

Client for Remote Administration Integrated Web server / supports existing IIS Virtualisable VMWare / hyper-V

Importing/Exporting settings

COnnECTInG DATABASES

number of data sources Multiple allocation of data fields Aggregation of data fields

Mapping wizard for easy source data integration Automatic standardisation of phone numbers Customised data fields

Prioritisation of databases

SuPPORTED DATA SOuRCES & APPLICATIOnS 1

ODBC CSV / TXT

Tobit David / David.fx global address book XPhone uC server users

Public Microsoft Outlook contacts 2 Private Microsoft Outlook contacts 2 Public Lotus notes contacts Private Lotus notes contacts Active Directory / LDAP MS Dynamics CRM 3 MS Dynamics nAV 3 Datev Pro contacts DasTelefonbuch Deutschland Google Apps for Business

Other data sources & sector solutions on request

ACCESS PERMISSIOnS

Authentication of Active Directory (users / groups) Authentication of XPhone uC Server 4

Configurable access rights for each data source Configurable visible fields per Client Interface

1 An up-to-date overview is provided on www.c4b.de 2 Microsoft Exchange Server required 3 Via ODBC; supported versions on www.c4b.de 4 In combination with XPhone uC Server 2011 5 In combination with SSO-enabled clients 6 number of data sources can be extended on request

SEArCh FUnCTIOnS

Direct Access technology for access to original data high-performance index for swift data search Multi-location-enabled phone number index Proximity search

Flexible parameter search

Search results prioritised by databases

CLIEnT InTEGrATIOn

Single sign-on in Windows domains 5 Integrated LDAP server V2 / V3 LDAP via SSL

Mapping wizard for client - data field integration Mapping for each client interface is individually configurable Accessing contact photos

PRECOnFIGuRED CLIEnT InTERFACES 1

LDAP-enabled PBXs

LDAP-enabled telephone devices Web client for Intranet Web app for smartphones Microsoft Outlook address book Apple MAC OSX address book Apple iOS address book

Mozilla Thunderbird 2 address book uC solutions from third-party providers 1 Exporting contact data

STATISTIC FunCTIOnS

Queries per second, hour, day Index capacity (number of data items) Monitoring via Windows performance indicators

SySTEM REQuIREMEnTS

Windows 7 Prof. / Windows XP Prof. or

Windows Server 2008 R2 (SP1) / 2008 / 2003 (32 / 64 Bit) RAM: min. 2 GB; hDD: min. 10 GB

For Web address book: min. IE 7 / Firefox 3 / Safari 3 or higher

XPhOnE VIRTuAL DIRECTORy 2011

SERVICE FEATuRES

XPhOnE VIRTuAL DIRECTORy LICEnSInG

■System license, no user license required

■Access up to one million data records

■unlimited number of client interfaces

■Option to upgrade from Basic to Advanced version

Free test version & product video at www.c4b.de/virtualdirectory!

Ba sic Ad vanc ed Ba sic Ad vanc ed                 -  -  -                                        3 106                       -  -  -  -  -  -      -  -      -  - 

Central access to contact data

■ Directly access data in a wide variety of data sources

■ Data standardisation without modifying the original contacts ■ Standard interfaces to mission-critical systems and applications

Individually customisable

■ Flexible field mapping for your data sources

■ Configurable data representation depending on the LDAP interface ■ Access permissions for data protection

Seamless integration

■ Easy-to-manage out-of-the-box solution

■ Open interfaces for connecting databases and client interfaces ■ Supports Windows authentication

■ Remote administration possible

About C4B Com For Business AG

C4B Com For Business AG has been developing and marketing communications software for companies of all sizes and industries since 1999. With services such as CTI, presence, fax, voicemail, instant messaging and solutions for mobile workers, C4B's XPhone unified communications solutions consistently improve interactions between businesses and customers and streamline communications and business processes within the enterprise as well. C4B's software solutions are vendor-independent, can be deployed in various ICT infrastructures, support virtualisation and integrate seamlessly with legacy applications and databases.

C4B Com For Business AG Gabriele-Münter-Straße 3-5 D-82110 Germering Phone: +49 (89) 84 07 98-0 Fax: +49 (89) 84 07 98-100 E-Mail: [email protected] Internet: www.c4b.de

©C4B Com For Business AG. All rights reserved. Subject to technical changes without notice. XPhone is a registered trademark of C4B Com For Business AG. All the hardware and software names used above are the registered trademarks and / or trading names of their respective vendors. November 2011. Product version: XPhone Virtual Directory 2011 SR 2.

XPhOnE VIRTuAL DIRECTORy 2011