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(1)

Subcultures and

Subcultures and

Consumer

Consumer

Behavior

Behavior

CHAPTER

CHAPTER

TWELVE

TWELVE

(2)

Learning Objectives

Learning Objectives

1.

1. T

To

o Und

Under

erst

stand

and Wha

What S

t Subc

ubcult

ultur

ure Is

e Is, a

, and

nd Its

Its

Relationship to Culture.

Relationship to Culture.

2.

2. T

To U

o Unde

nders

rsta

tand Na

nd Natio

tional

nality

ity as

as a S

a Subc

ubcult

ultur

ural

al

Influence on Consumer Behavior.

Influence on Consumer Behavior.

3.

3. T

To Und

o Under

erst

stand R

and Reli

eligio

gious Af

us Affil

filia

iatio

tion as a S

n as a Subc

ubcult

ultur

ural

al

Influence on Consumer Behavior.

Influence on Consumer Behavior.

4.

4. T

To Un

o Under

derst

stand Ge

and Geogr

ograph

aphic an

ic and R

d Regi

egiona

onal R

l Resi

esiden

dences

ces

as Subcultural Influences on Consumer Behavior.

(3)

Learning Objectives

Learning Objectives

1.

1. T

To

o Und

Under

erst

stand

and Wha

What S

t Subc

ubcult

ultur

ure Is

e Is, a

, and

nd Its

Its

Relationship to Culture.

Relationship to Culture.

2.

2. T

To U

o Unde

nders

rsta

tand Na

nd Natio

tional

nality

ity as

as a S

a Subc

ubcult

ultur

ural

al

Influence on Consumer Behavior.

Influence on Consumer Behavior.

3.

3. T

To Und

o Under

erst

stand R

and Reli

eligio

gious Af

us Affil

filia

iatio

tion as a S

n as a Subc

ubcult

ultur

ural

al

Influence on Consumer Behavior.

Influence on Consumer Behavior.

4.

(4)

Learning Objectives

Learning Objectives (continu

(continued)

ed)

5.

5. T

To U

o Unde

nders

rsta

tand Ra

nd Racia

cial Id

l Ident

entity

ity as

as a S

a Subc

ubcult

ultur

ural

al

Influence on Consumer Behavior.

Influence on Consumer Behavior.

6.

6. T

To U

o Unde

nders

rsta

tand Ag

nd Age as

e as a Su

a Subcu

bcultu

lturral In

al Influ

fluenc

ence on

e on

Consumer

Consumer Behavior

Behavior..

7.

7. T

To Un

o Under

derst

stand G

and Gend

ender as

er as a Su

a Subcu

bcultu

lturral Inf

al Influe

luence o

nce on

n

Consumer

Consumer Behavior

Behavior..

8.

8. T

To

o Und

Under

erst

stand

and Ho

How

w Mul

Multip

tiple

le Sub

Subcul

cultur

tural

al

Memberships Jointly Influence Consumer Behavior.

Memberships Jointly Influence Consumer Behavior.

(5)

Why Is State Farm Running Magazine

(6)

To Build their Market by Reaching the

Hispanic American Consumer

(7)

Subculture

A distinct cultural group

that exists as an

identifiable segment

within a larger, more

(8)

Discussion Questions

Would you categorize yourself as belonging to

any subcultures?

(9)

Relationship Between Culture and

Subculture - Figure 12.2

(10)

Examples of Major Subcultural Categories

Table 12.1

CATEGORIES

EXAMPLES

 Nationality

Greek, Italian, Russian

Religion

Catholic, Hindu, Mormon

Geographic region

Eastern, Southern, Southwestern

Race

African American, Asian, Caucasian

Age

Teenagers, Xers, elderly

Gender 

Female, male

Occupation

Bus driver, cook, scientist

Social class

Lower, middle, upper 

(11)

Nationality Subculture - Hispanic

Stronger preference for well-established

brands

Prefer to shop at smaller stores

Some are shifting food shopping to

non-ethnic American-style supermarkets

Youths are more fashion conscious than

non-Hispanic peers

(12)

Why Is Days Inn Running Ads in Spanish, and

Who Are the Consumers Targeted by Such Ads?

(13)

Because Hispanic Americans who Speak Spanish as a First

Language Tend to Prefer Spanish-Language Advertising

(14)

Nationality Subculture

 –

Hispanic

U.S. Hispanic Population by Place of Origin

Figure 12.3

(15)

Segmenting the Hispanic Market

Figure 12.5

(16)

Religious Subcultures

200+ organized religious groups in the U.S.

Primary organized faiths include:

 –

Protestant denominations

 –

Roman Catholicism

 –

Islam

 –

Judaism

Consumer behavior symbolically and ritualistically

associated with the celebration of religious

holidays.

(17)

Regional Subcultures

Many regional differences exist in

consumption behavior

 –

Westerners have a mug of black coffee

 –

Easterners have a cup of coffee with milk and

sugar

 –

White bread is preferred in the South and

Midwest

(18)

Major Racial Subcultures

African American

The African American Consumer

 –

13 percent of the U.S. population

(19)

What Are the

(20)

This Ad is Placed in “Black Media” which is Very

(21)

Major Racial Subcultures

African American

Prefer leading brands over private-label

brands

Brand loyal

Higher than average trips to grocery store

and higher spending

Spend more then other segments on

telephone services

(22)

Major Racial Subcultures

Asian American

Fastest growing racial segment

Diverse group including 6 major ethnicities:

 –

Chinese, Filipino, Indian, Vietnamese, Korean,

and Japanese

95% live in metropolitan areas and business

ownership is high

(23)

Region of Residence for Selected

(24)

Major Racial Subcultures

Asian American

Increasing buying

power

Diverse so few trends

Many prefer ads in

English as language is

self reported as well

spoken

(25)

Major Age Subcultures

Generation

Y

Generation

X

Baby

Boomers

Seniors

(26)

Generation Y

According to sources, born 1977-1994 OR

1982-2000

Three groups

 –

Gen Y Adults

 –

19-28

 –

Gen Y Teens

 –

13-18

 –

Gen Y Tweens 8-12

(27)

Discussion Questions

Is it ethical for marketers of high-priced goods,

an iPod for example, to target tweens?

(28)

Generation X

Born between 1965 and 1979

Also referred to as

 Xers

,

busters, or slackers

Do not like labels, are cynical, and do not want

(29)

Baby Boomers

Born between 1946

 –

1964

More than 40 percent of the adult population

Motivated consumers

Not anxious to retire and handle it as:

 –

Opportunity for a new start

 –

A continuation of preretirement life

 –

Unwelcome disruption

(30)

Older Consumers

Roughly 65 years and older

Growing segment due to better medical care,

declining birthrate and the aging of the large

baby boomer segment

Three segments by age

 –

The Young-Old (65-74)

 –

The Old (75-84)

(31)

Older Consumers

Segmentation can also be done on

motivations and quality-of-life orientation

Cyberseniors

(32)

How Seniors Use the Internet

Figure 12.9

(33)

Discussion Questions

How might the three senior segments differ in

their consumption of food products?

How might a marketer of a food product

market differently to the three subgroups?

(34)

Issues in Understanding Gender as a

Subculture

Sex Roles and Consumer Behavior

 –

Masculine vs. Feminine Traits

Consumer Products and Sex Roles

Women as depicted in Media

(35)

Working Women

Segments of ALL women

 –

Stay-at-home

 –

Plan-to-work

 –

Just-a-job working

(36)

Consumer Electronics Products Women Are

Most Interested in Buying - Figure 12.10

(37)

Subcultural

Interaction

Marketers should strive

to understand how

multiple subcultural

memberships jointly

influence consumers

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