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Timeclock

®

This document provides information on maintaining the 400

Series timeclock and resolving any user problems.

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in new editions of this publication. ADP may make improvements and/or changes in the product and/or the programs described in this publication at any time without notice.

This document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. © 1999, 2000, Kronos Incorporated.

ADP provides this publication "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose.

ADP is a registered trademark of ADP of North America, Inc. eTIME is a registered trademark of Automatic Data Processing, Inc.

Adaptive Server is a trademark of Sybase, Inc. AS and WebSphere are trademarks, and AIX, AS/400, and IBM are registered trademarks of International Business Machines Corporation. Lotus and 1-2-3 are registered trademarks of Lotus Development Corporation. Carbon Copy and OpenVMS are trademarks of Compaq Computer Corporation. Cognos, Impromptu, and PowerPlay are registered trademarks, and PowerCube is a trademark of Cognos Incorporated. HandPunch is a registered trademark of Recognition Systems, Inc. INFORMIX-OnLine is a registered trademark of Informix Software, Inc. INTERSOLV is a registered trademark of Intersolv, Inc. Java and all Java-based trademarks and logos referenced in this document are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Microsoft and Windows NT are registered trademarks and Windows 95 is a trademark of Microsoft Corporation in the United States and/or other countries. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation in the United States and other countries. Net8 is a trademark, and ORACLE, SQL*Net, and SQL*Plus are registered trademarks of Oracle Corporation. Corel and Quattro are registered trademarks of Corel Corporation or Corel Corporation Limited. PeopleSoft is a registered trademark of PeopleSoft, Inc. Pervasive.SQL is a registered trademark of Pervasive Software Inc. in the United States and/or other countries. Seagate Crystal Reports is a trademark of Seagate Software, Inc. Show N Tel is a registered trademark of Brooktrout Technology, Inc. Solaris and Sun are registered trademarks of Sun MicroSystems, Inc. in the United States and other countries. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd. Velcro is a registered trademark of Velcro Industries B.V. Visual DataFlex is a registered trademark of Data Access Corporation. All other trademarks are the property of their respective owners.

When using and applying the information generated by ADP products, customers should ensure that they comply with the applicable requirements of federal and state law, such as the Fair Labor Standards Act.

FCC Compliance

After testing, this equipment complies with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it can cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user, and not Kronos Incorporated, is required to correct the interference.

Canadian DOC Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

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may be required to take adequate measures.

Published by ADP, Inc. ADP, Inc. One ADP Boulevard Roseland, NJ 07068

For more informaiton, see the following ADP, Inc. Web page: http://www.ADP.com

Document Revision History

Document Revision Release Date

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About This Guide

Guide Organization ... x Abbreviations and Terms ... xi Related Documents ...xiii

Chapter 1: Introduction

The 400 Series Timeclock and Its Parts ...1-2 Mainboard ...1-2 Available Options ...1-3 The Field Replaceable Unit and Options ...1-8 Maintenance Basics ...1-9 Tools Required for Maintenance ...1-9 Safety Considerations ...1-9 Cleaning the Timeclock ...1-10 Before You Call Support ...1-11

Chapter 2: Preventive Maintenance

The Lithium Battery ...2-2 Determining the Lithium Battery’s Life ...2-2 Replacing the Lithium Battery ...2-3 The Lead-Acid Battery ...2-6 Testing the Lead-Acid Battery ...2-6 Replacing the Lead-Acid Battery ...2-7 Verifying the Integrity of the Network ...2-10

Chapter 3: Servicing the 400 Series Timeclock

Handling Static-Sensitive Components ...3-2 Saving and Restoring Data ...3-3 Terminal Service Utility ...3-3

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SL400 for DOS ... 3-9 Programming the 400 Series Timeclock ... 3-16 Removing and Replacing Parts of the Timeclock ... 3-19 Removing the Battery Backup Board ... 3-21 Replacing the Battery Backup Board ... 3-22 Removing the I/O Board ... 3-24 Replacing the I/O Board ... 3-26 Removing the Mainboard ... 3-27 Replacing the Mainboard ... 3-29 Removing the Keypad ... 3-31 Replacing the Keypad ... 3-32 Removing the Keypad Membrane ... 3-33 Replacing the Keypad Membrane ... 3-34 Removing the LCD ... 3-34 Replacing the LCD ... 3-35 Removing the Reader Cover ... 3-36 Replacing the Reader Cover ... 3-37 Upgrading Memory ... 3-39 RAM Upgrade ... 3-39 Boot-EPROM Upgrade ... 3-42

Chapter 4: Troubleshooting

Timeclock Hardware Failures ... 4-2 Power-Up Failures ... 4-6 Badge-Reading Problems ... 4-8 Keypad Problems ... 4-10 Lead-Acid Battery Backup Failures ... 4-11 Communications Problems ... 4-13 Serial Troubleshooting ... 4-13 Ethernet Troubleshooting ... 4-15

Chapter 5: Changing Timeclock Firmware

Using the Correct Versions ... 5-2 About the Flash Utility ... 5-2 About the Boot-EPROM ... 5-2

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About the Flash Application Program ...5-3 Softloading an Application with SL400 ...5-4 SL400 for Windows ...5-4 SL400 for DOS ...5-7

Chapter 6: Using Maintenance Mode

Command Modes Overview ...6-2 Operating in Maintenance Mode ...6-3 Maintenance Mode Password ...6-4 Commands List ...6-5 Executing Commands ...6-7

Appendix A: Error and Status Messages

Interpreting Error Messages ... A-2 Error Messages ... A-3 Status Messages ...A-17

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This guide is specifically written for ADP Client Service Representatives and all others who install, maintain, and service the 400 Series Timeclock.

The supported features for the 400 Series Timeclocks vary among the

applications. You should check your application documentation or with your sales representative to ensure that the application supports the features you need.

This preface contains the following sections:

M Guide Organization

M Abbreviations and Terms

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Guide Organization

This guide contains the following information:

M Chapter 1, “Introduction,” provides information on the 400 Series Timeclock and its parts and optional boards. Some basic maintenance information is provided as well as a section for customers that ADP TLM CorporateSupport.

M Chapter 2, “Preventive Maintenance,” provides information on performing preventive maintenance on the 400 Series Timeclock such as replacing the lithium and lead-acid batteries and verifying the integrity of the network.

M Chapter 3, “Servicing the 400 Series Timeclock,” describes the procedures used to save and restore 400 Series Timeclock data and remove and replace parts of the timeclock. It also provides information on handling

static-sensitive components, and upgrading memory.

M Chapter 4, “Troubleshooting,” includes information on troubleshooting 400 Series Timeclock hardware and power-up failures, resolving badge-reading, keypad, and internal modem module problems, lead-acid battery failures, and communication problems.

M Chapter 5, “Changing Timeclock Firmware,” describes how to use the SL400 utility to change 400 Series Timeclock firmware.

M Chapter 6, “Using Maintenance Mode,” describes how to use maintenance mode and provides a listing of the maintenance mode commands and procedures.

M Appendix A, “Error and Status Messages,” contains a listing of error and status messages, what they mean, and how to resolve the situations that cause them to appear on the 400 Series Timeclock.

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Abbreviations and Terms

The guide uses the following abbreviations and terms:

Abbreviation Meaning

AC alternating current AFT Arbiter File Transfer AWG American Wire Gauge

BABT British Approvals Board for Telecommunications CCTV closed circuit television

CE Conformité Européene CRC cyclical redundancy check CRT cathode-ray tube

CSA Canadian Standards Association DC direct current

DOS disk operating system (for example, IBM PC-DOS) EEPROM electrically erasable programmable read-only memory EPROM erasable programmable read-only memory

FCC Federal Communications Commission FIFO first in, first out RAM Buffer

FRU field replaceable unit I/O input/output

K kilobyte of memory LCD liquid crystal display LED light-emitting diode MB megabyte of memory OS operating system PC personal computer

PIN personal identification number PROM programmable read-only memory

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RAM random access memory

TCP/IP Transmission Control Protocol/Internet Protocol UDP User Datagram Protocol

UL Underwriter’s Laboratory UPC Universal Product Code VAC volts alternating current VDC volts direct current

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Related Documents

Additional information relating to the 400 Series Timeclock can be found in these other ADP documents:

M 400 Series Timeclock Installation Guide (part number 4702157-001) provides

step-by-step instructions for installing the 400 Series Timeclock.

M 400 Series Timeclock Configuration Guide (part number 4702161-001)

provides information on configuring operating parameters on the 400 Series Timeclock. The guide also includes a list and explanation of the procedures and steps that comprise these parameters, as well as configuration worksheets.

M 400 Series Timeclock Host Sofware Interface Guide (part number

4702159-001) provides information on configuring 400 Series Timeclocks that interact with ADP data collection and entry management host

applications. The guide also provides instructions for configuring and communicating with 400 Series Timeclocks that interact with host software other than ADP applications.

M 400 Series Timeclock Supervisor’s Reference (part number 4702160-001)

explains the 400 Series Timeclock supervisor’s procedures and provides information on supervisor mode.

M 400 Series Timeclock Quick Reference Card details operating mode functions,

including how they appear on the 400 Series Timeclock, and the appropriate responses to timeclock prompts. The card also contains a list of error messages with their meanings and resolutions.

M 400 Series Timeclock Hardware Options (various part numbers) explains available 400 Series Timeclock options in individual, stand-alone documents that contain product information as well as troubleshooting procedures and installation instructions.

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Introduction

The 400 Series Timeclock and the options associated with it are introduced in this chapter. Also provided is some basic maintenance information you should understand before you begin to service the timeclock.

A section specifically for customers is included on the things to do before calling ADP TLM Corporate Support and requesting a service call by a Client Service Representative (CSR).

This chapter contains the following sections:

M The 400 Series Timeclock and Its Parts

M Maintenance Basics

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The 400 Series Timeclock and Its Parts

Before you do any maintenance or troubleshooting of the 400 Series Timeclock, you should become familiar with its parts. You also should be familiar with the option boards that are available with the timeclock.

Mainboard

ADP provides two types of mainboards for the 400 Series Timeclock: the 186 board and the 177 board. Some of the connections on the 177 board differ from the connections on the 186 board. The following figure shows in detail the 186 mainboard and its connector locations:

1 40001_00 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 3

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Legend

1 LCD cable connector (P2) 2 Keypad cable connector (P1) 3 Ethernet option connector (P3) 4 LEDs (mounted on back side of board) 5 Modem (J2)

6 RS-485 termination/biasing switch (SW1) 7 Not used and not on all mainboards (P4)

8 Optics assembly (OP1) (mounted on back side of board beneath metal optics shield) 9 RS-485 configuration switch (SW2)

10 I/O board cable connector (P5) 11 Fuse (F1)

12 Internal Beeper (BPR1) 13 I/O port (TB1)

14 Communications port (TB2)

15 Battery backup cable connector (TB3) 16 Lithium battery (BATT1)

17 DC wall supply connector (J1 or J3)

The mainboard comes in different RAM sizes: 128K and 256K.

Available Options

You can add several options that plug into the mainboard, such as an I/O board, a battery backup board, the Ethernet option board, and a modem option board.

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I/O Option Boards

You can add optional I/O boards (with connecting cable and mounting screw) to the 400 Series Timeclock. These boards support the connection of optional devices. The following figure shows the standard I/O board and the connector locations. A proximity reader and magnetic reader I/O board and a dual reader I/O board are also available.

Legend

1 Mainboard cable connector (P1)

2 RS-232 serial printer port (TB2)–Port not used.

3 Remote indicator lights/Megabeep External beeper/Remote swipe bar code reader/ Wand bar code reader port (TB1)

4 ADP RS-485 remote swipe bar code reader RS-485/Termination jumper (SB1) 5 ADP RS-485 remote swipe bar code reader port (TB3)

6 I/O port (TB4) for master synch and other less used hardware options 40002_00

1 2

3

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Battery Backup Board

You can install an optional 12 VDC lead-acid battery and battery backup board in the 400 Series Timeclock to provide it with up to 12 hours of full functionality. The following figure shows the battery backup board and the cable locations:

Legend

1 Mainboard cable (INPUT) 2 Fuse (F1)

3 Battery cable (BATT)

Note

Battery backup board cables are soldered in.

40018_00 1

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Ethernet Option Board

You can install an optional Ethernet board in the 400 Series Timeclock. This option board provides a way for 400 Series Timeclocks and a host to connect to a standard Ethernet network. TCP/IP UDP is the network protocol used for sending and receiving messages. The following figure illustrates the Ethernet option board and its connectors:

Legend 1 Mainboard connector (J1) 2 Flash 3 Output jack (P1) 4 ST-NIC chip 40019_01 1 3 2 4

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Modem Option Board

You can install an optional modem board in the 400 Series Timeclock:the high-speed (14.4Kbps) option board. This option board makes it possible to establish communications over telephone lines between the host and the 400 Series Timeclock.

The following figure illustrates the high-speed modem option board and its connectors:

Legend

1 RJ-11 jack for the telco cable 2 Mainboard connector (P1)

40020_00

2

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The Field Replaceable Unit and Options

You can send the field replaceable unit (FRU) that is mounted on the wall back to ADP Incorporated for servicing. The FRU consists of the front cover and the associated mainboard. However, an ADP CSR can remove and replace some of the components of the FRU at the customer site. In addition, the CSR can add options as needed to the mainboard. Following are elements of the FRU and some of the available options:

M Battery backup board

M Chassis assembly

M Cover assembly

M DC wall supply

M Ethernet option board

M Front covers

M I/O board

M Keypad

M Keypad membrane

M Liquid crystal display (LCD)

M Lead-acid battery

M Lithium battery

M Mainboards (128K and 256K RAM)

M Reader cover

M 14.4Kbps modem option board

For instructions on removing and replacing the batteries, see Chapter 2, “Preventive Maintenance.”

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Maintenance Basics

This section describes the tools you will need to service the timeclock, safety considerations, and instructions for cleaning the timeclock.

Tools Required for Maintenance

You need the following tools to service and maintain the 400 Series Timeclock:

M Screwdrivers: Phillips #0, #1, #2; and straight blade 1/8 inch and 1/4 inch

M 5-32 security-head Allen wrench

M A nonmetallic pointed tool

M Battery Backup Kit

M Soft, clean, lint-free cleaning cloths

M Spray bottle of general-purpose glass cleaner

M Isopropyl alcohol

M Anti-Static Kit

M Wire cutters/strippers

Safety Considerations

The 400 Series Timeclock is approved by Underwriter’s Laboratories (UL), the Canadian Standards Association (CSA), and the Federal Communications Commission (FCC), and ships from the factory in a safe condition. The 14.4Kbps modem option and other option boards have also been approved by the British Approvals Board for Telecommunications (BABT) and have been granted the Conformité Européene (CE) mark. For more information, see the documentation for the specific options.

This guide contains information that must be followed to ensure safe operation and maintenance of the timeclock. Failure to follow a warning statement can result in personal injury.

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Cleaning the Timeclock

It is important to keep the 400 Series Timeclock case clean in order to prevent dirt and grease from obscuring the timeclock’s LCD display or from possibly getting inside the badge reader.

Follow these steps to clean the 400 Series Timeclock’s case and keyboard: 1. Using a soft, lint-free cloth, and a spray bottle of glass cleaner, clean the

outside of the 400 Series Timeclock’s cover and case. Do not spray the cleaner inside the timeclock’s case. (When cleaning the timeclock’s case, spray the cleaner on the cloth—do not spray the cleaner directly on the timeclock.)

2. Clean the polycarbonate lens that covers the timeclock’s display.

Caution

Do not use steel wool, or any other abrasives, or solvents such as alcohol, benzene, or acetone, as they can damage the timeclock.

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Before You Call Support

If you are having a problem, do the following:

M Check the physical connections; for example, check the LED lights and the link lines. Check the connections of any plug-ins.

M Verify the timeclock configuration; for example, is the timeclock’s password and IP address correct? Also, verify the procedures you used to configure the timeclock.

M Check the network connection; that is, check the link on the port that the timeclock is connected to at the hub or switch and verify the circuit and wiring.

M Ping the timeclock from the host PC if your timeclock has an Ethernet board. If you can ping the timeclock, but it still won’t collect or update data, check to see if it is a duplicate IP address problem. To do this for a timeclock with an Ethernet board, unplug the Ethernet cable from the back of the timeclock. If you can still ping the timeclock, another device shares the IP address. For information on how to ping the timeclock, see the section “Ping Utility” in Chapter 4.

If you cannot ping the timeclock, the PC host may be communicating to the timeclock through a switch or some other device.

Caution

If you change anything, and the problem still exists, go back to the original situation. Do not try to change something else at that point, because you may introduce another problem.

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Preventive Maintenance

The 400 Series Timeclock requires periodic preventive maintenance to ensure trouble-free operation. ADP recommends that the timeclock receive preventive maintenance once a year.

This chapter contains the following sections:

M The Lithium Battery

M The Lead-Acid Battery

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The Lithium Battery

Each 400 Series Timeclock is equipped with a 3 VDC lithium battery that protects data stored in the timeclock’s RAM. The battery also powers the timeclock’s internal real-time clock if external power is lost. You cannot read badges or make keypad entries while the timeclock is operating on lithium battery backup.

Each time you restore external power to the 400 Series Timeclock after it has been operating on lithium battery backup, the timeclock updates the amount of time the timeclock has been operating on battery backup and sizes the installed RAM. The timeclock displays the message LOW LITHIUM BATTERY if the battery is within 14 days of its limit.

Determining the Lithium Battery’s Life

You should replace the 400 Series Timeclock’s lithium battery if one of the following conditions exist:

M The battery is more than 3 years old.

M The battery is at or near its maximum usage limit.

M The timeclock displays the message LOW LITHIUM BATTERY.

The length of time the 3 VDC lithium battery can supply backup power depends on the 400 Series Timeclock’s RAM size. The following table presents the lithium battery life for each of the 400 Series Timeclocks:

When performing preventive maintenance on the 400 Series Timeclock, you should determine the remaining life of the lithium battery. Replace the 3 VDC lithium battery if it has a backup capability of 14 days or less.

RAM Size Lithium Battery Life

128K 90 days 256K 60 days

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Follow these steps to determine the remaining life of the 400 Series Timeclock’s lithium battery:

1. Swipe a supervisor badge or maintenance badge through the timeclock’s integral swipe reader.

2. In response to the PASSWORD prompt, enter a valid supervisor password. The timeclock now operates in supervisor mode.

3. Press the*key. In response to the ENTER COMMAND NUMBER prompt, type41at the keypad and press Enter.

The timeclock displays the battery life in days. If the lithium battery has a life of 14 days or less, then replace the battery by following the instructions in the section, “Replacing the Lithium Battery.”

4. Press any key to exit command 41.

5. Press the*key. In response to the ENTER COMMAND NUMBER prompt, type0and press Enter to exit supervisor mode and return to normal mode.

Replacing the Lithium Battery

Warning

A lithium battery can explode if improperly replaced, handled, or stored. To avoid this hazard, replace it with the same type of battery or equivalent. Discard a used lithium battery according to local environmental and safety regulations.

Use the following precautions when handling, storing, or replacing the lithium battery:

M Do not short the battery.

M Do not charge the battery.

M Do not disassemble the battey.

M Do not directly solder onto the battery.

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M Replace the 400 Series Timeclock’s lithium battery only with a battery supplied by ADP Incorporated. The part number for the lithium battery is 7900002-001.

Follow these steps to remove and replace the 400 Series Timeclock’s lithium battery:

1. Save the timeclock’s data and configuration.

See the section “Saving and Restoring Data” in Chapter 3.

2. Remove the timeclock’s security screw which holds the front cover in place. 3. Unplug the timeclock.

4. Carefully swing the 400 Series Timeclock’s front cover open so that you have access to the mainboard.

5. Locate the lithium battery on the mainboard. Note the polarity of its connector. The bottom of the connector is positive (+), and the top of the

connector is negative (-).

6. Using a nonmetallic pointed tool, carefully remove the old lithium battery from the mainboard and dispose of it according to local environmental and safety regulations.

7. Orient the new lithium battery so that its positive (+) end faces down (the flat side—not the tip end, as shown below), and press the battery into its

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8. Since you have just installed a brand new lithium battery, you must update the lithium battery life value, which is stored in RAM. Reset the lithium battery life value by following these steps:

a. Swipe a maintenance badge through the 400 Series Timeclock’s integral swipe reader.

The timeclock operates in maintenance mode and prompts ENTER COMMAND NUMBER.

b. Type190and press Enter.

The timeclock prompts ARE YOU SURE?. c. Press Enter to reset the lithium battery life value.

The lithium battery’s life value is automatically reset to its maximum value.

d. In response to the ENTER COMMAND NUMBER prompt, type0and press Enter to exit maintenance mode and return to normal mode.

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The Lead-Acid Battery

You can install an optional 12 VDC lead-acid battery (part number 8600670-002) and battery backup board in the 400 Series Timeclock to provide it with up to 12 hours of full functionality, including support of:

M Full LCD display (backlight automatically dimmed)

M Integral swipe badge reader

M Keypad entries

M Bell relay (device connected to bell relay must have its own power source)

M I/O board (remote badge reader, bell relay)

Testing the Lead-Acid Battery

Warning

The type of lead-acid battery used in the 400 Series Timeclock can generate hundreds of amperes for short periods of time if its terminal posts or cable leads are shorted together. Use extreme caution when handling the battery to ensure that its cable leads do not come in contact with each other and that its terminal posts do not come in contact with metal.

If the 400 Series Timeclock is equipped with an optional 12 VDC lead-acid battery, the battery should be replaced if its age is 4 years or greater, regardless of condition. To test a lead-acid battery that is less than 4 years of age, follow these steps:

1. Make sure that all power to the 400 Series Timeclock is off.

2. Carefully swing the timeclock’s front cover open so that you have access to the 12 VDC lead-acid battery installed within the timeclock’s case.

3. Disconnect the battery cables from the battery.

4. Remove the battery from the timeclock case by gently pushing the timeclock’s side tabs away from the battery and sliding the battery out.

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5. Install a new battery within the timeclock’s case.

For more information see the section, “Replacing the Lead-Acid Battery.” 6. Dispose of the old battery properly in accordance with all local environmental

and safety regulations.

7. To test the battery backup option, look at the yellow LED on the front of the 400 Series Timeclock. When you remove AC power while the battery backup option is installed, the yellow LED flashes on and off, indicating that the timeclock is being powered by battery. When you restore AC power, the LED illuminates continuously.

Replacing the Lead-Acid Battery

To replace the lead-acid battery, complete the following steps:

1. Remove the old lead-acid battery by following steps 1 through 4 in the previous section, “Testing the Lead-Acid Battery.”

2. Locate the battery’s red and black terminal tabs. Ensure the red tab is on the right, as in the following figure:

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3. Insert the battery into the timeclock chassis at a 45-degree angle, as shown in the the following figure:

4. Rotate the battery into position.

The battery will snap into position with side tabs holding it in place, as shown in the following figure:

Red Black

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5. Connect the red (+/positive) and black (-/negative) cables from the battery backup board to the matching battery tabs.

6. Connect the battery backup board cable to TB3 located at the bottom center of the timeclock’s mainboard, as shown in the following figure:

7. Close and lock the timeclock’s front cover.

Caution

Failure to connect the battery cables to the proper terminals on the lead-acid battery can cause the fuse on the battery backup board to blow.

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Verifying the Integrity of the Network

Verify the integrity of the 400 Series Timeclock’s communications capabilities by following these steps:

1. Perform a general inspection of the installation site. Ensure that all

communications cables are routed properly and are securely connected to the timeclock(s), the host PC, and any other ADP equipment that may be installed at the site (such as RS-485 Smart Converters).

2. While at the installation site, check with the system administrator or other personnel who are familiar with the timeclock network to see if they are experiencing any problems with the installation. If so, obtain a detailed explanation of the problem.

3. Inspect the cables. Make sure they are properly attached. 4. Check wires for any breaks.

5. If you are running Total Time from the ADP Central Controller shell program, type the Activity History Report and look for any communications error messages.

You can also use the Tryit utility of the Terminal Service Utility (TSU) application if you are using a Windows time and attendance application. For information about Tryit, see the section “Tryit Utility” in Chapter 4.

If there are any communications problems, take appropriate action to resolve them. For more information, see the section “Communications Problems” in Chapter 4.

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Servicing the 400 Series Timeclock

Servicing the 400 Series Timeclock consists mainly of saving and restoring the timeclock’s data and removing and replacing malfunctioning components of the field replaceable unit (FRU). Instructions are also included for upgrading memory.

This chapter contains the following sections:

M Handling Static-Sensitive Components

M Saving and Restoring Data

M Removing and Replacing Parts of the Timeclock

M Upgrading Memory

Note

When servicing the 400 Series Timeclock, collecting data from the timeclock is not always an adequate method of saving employee data, as the latest punch status (in or out) is lost on power-up (if the lithium battery is disabled). Prior to servicing the 400 Series Timeclock, you must save its data by following the steps in the “Saving and Restoring Data” section in this chapter.

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Handling Static-Sensitive Components

Many assemblies in the 400 Series Timeclock have static-sensitive components. Static electricity can cause hardware components to fail.

You can damage components if you do not take the following precautions:

M When handling a static sensitive assembly (such as a printed circuit board) for any reason, first put on an Anti-Static wrist strap. Wrap the conductive wrist strap around your wrist so that it is comfortable, and secure the fastener. Be sure the other end of the strap is grounded.

M When you finish handling the assembly, replace it in the 400 Series Timeclock, or place it on a grounded conductive surface.

M When shipping or storing a printed circuit board, always place the board in a conductive shipping bag or carton.

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Saving and Restoring Data

When servicing the 400 Series Timeclock, you may encounter various reasons for disconnecting the timeclock from its power source. For example, you may have to remove and replace the timeclock’s lithium battery, or you may have to replace the timeclock itself. Disconnecting the timeclock causes the timeclock to lose its stored data. Before disconnecting the timeclock for any reason, you must save the data in the timeclock so important information is not lost. After you finish servicing the timeclock, you must then restore the timeclock’s data.

ADP provides service utilities for Windows and DOS systems that you can use to save and restore the 400 Series Timeclock’s data.

Terminal Service Utility

You can use the utilities of the Terminal Service Utility (TSU) application to save and restore data in a Windows environment. The application includes the

following utilities:

M Check

The Check utility reports the current serial parameter settings. It reports the ports available and the baud rate on the Communications Resource Summary screen.

M Setcomm

The Setcomm utility shows the current system settings on the Communications Setup screen. You use this tool to configure serial parameters.

M SL400

You can use the SL400 utility to save and restore data and to update the timeclock’s EEPROM. For information on updating the flash-EEPROM, see Chapter 5, “Changing Timeclock Firmware.”

M SoftLoad

You can use the SoftLoad utility to update the timeclock’s firmware. From the Update Firmware window, you can search for files and browse to change directories.

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M Transfer

You use the Transfer utility to transmit commands in a text file from the PC to the timeclock. This utility provides a way to change programming and to obtain programming in a text file. It uses the Arbiter File Transfer (AFT) software. See the 400 Series Timeclock Configuration Guide and the 400

Series Timeclock Host Software Interface Guide for information on using

AFT.

M Tryit

You can use the Tryit utility to test the communications line. For instructions for using Tryit see the section “Tryit Utility” in Chapter 4.

You need just the Setcomm and SL400 utilites to save and restore the 400 Series Timeclock’s data. While using these utilities, you can edit and save text files by accessing the Open option on the Files menu. The default for editing is Notepad, but you can use WordPad if it is in the current directory or path.

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Configuring with Setcomm

Before you use the SL400 utility, you must configure the TSU application. To access the Terminal Service Utility application, complete the following steps:

1. Unzip the TERMUTIL.ZIP file and run the SETUP.EXE file. 2. The setup window to install the Terminal Service Utility appears:

Follow the on screen instructions to install the Terminal Service Utility program.

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3. From the Start menu, select Programs - >Terminal Services - > Terminal

Utility. The Terminal Services Utility appears:

Complete the following steps to configure the application:

1. Select the radio buttons for the primary and secondary serial ports for serial and modem communications. Be sure to select both the communications (COM) port and the appropriate baud rate to match your system’s communications specifications.

Note

For modem timeclocks, specify a modem initialization string in the Command field. The default should be Z.

2. Click the Advanced button to configure transmission delays if you experience problems communicating with the timeclock. Generally the defaults are satisfactory for most communications.

3. Click the Save button and then click the OK button to save these settings. Setcomm creates a COMMLINK.CFG file in the directory that you select.

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Saving the Timeclock Parameters

To save the timeclock parameters, use the SL400 utility.

Caution

Before you collect the timeclock parameters, be sure to collect the punch data from the timeclock using your host software.

To access the SL400 utility from the Terminal Service Utility window, select

Tools > SL400. The SL400 dialog box appears:

To save the timeclock parameters, complete the following steps:

1. Check the Save Program Parameters box, and uncheck the other preferences. 2. Specify the timeclock for which you want to save the parameters. Enter into

the Address field the IP address for Ethernet timeclocks, the telephone number for modem timeclocks, or the password for direct connection timeclocks.

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The SL400 utility stores the parameters to a specified file, XXXXXX.PRM. If the timeclock uses serial communications, the X’s in the filename correspond to the six-digit password entered; for example, if the password is 111111, the file is called 111111.PRM. If the timeclock uses Ethernet communications, the X’s in the filename correspond to the last six digits of the timeclock’s IP address.

After you save the timeclock’s parameters, you can now service the timeclock as required.

Restoring the Timeclock Parameters

Before restoring the parameters, you must cold-start and then reprogram the timeclock. For information, see the section “Programming the 400 Series Timeclock.”

To restore the timeclock parameters, complete the following steps: 1. From the Terminal Service Utility window, select Tools > SL400.

The SL400 dialog box appears.

2. Select the Restore Parameters box and clear the other preferences.

3. Specify the timeclock for which you want to restore the parameters. Enter into the Address field the IP address for Ethernet timeclocks, the telephone number for modem timeclocks, or the password for direct connection timeclocks.

4. Click the Update button to restore the timeclock’s parameters.

Other TSU Options

You can use the DataSave and DataRestore preferences on the SL400 window to save and restore all the data in the timeclock. However, the process of saving all the data takes more time than saving just the timeclock’s parameters. However, if you save just the timeclock parameters, remember to reinitialize the timeclock using your host application.

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You can also use the SL400 utility to update the timeclock’s flash-EEPROM. For more information, see the section, “Softloading an Application with SL400” in Chapter 5.

SL400 for DOS

A DOS version of SL400 is available for ADP DOS products. You can use this program (SL400.EXE) to save and restore the 400 Series Timeclock’s data. Prior to saving data, ensure that you installed the versions of SL400.EXE,

SETCOMM.EXE, CHECK.EXE, and TRYIT.EXE that are compatible with the installed version of your 400 Series Timeclock application and its associated COMM.FIG file.

The SL400 utility has three options:

M Application update

Use this for softloading an application into the flash EEPROM. See Chapter 5, “Changing Timeclock Firmware” for instructions.

M Terminal Parameters

Use this for saving and restoring the timeclock’s parameters. The process of saving data using this option takes about 30 seconds at a 9600 baud rate; the process of restoring it takes about 1 minute. Prior to using this option, be sure to collect the punch information from the 400 Series Timeclock.

M Datasave

Use this for saving and restoring the timeclock’s RAM data. This option saves all data in the timeclock. The process of saving data using this option takes about 10 minutes at a 9600 baud rate; the process of restoring data takes about the same amount of time. The time will vary based on the amount of RAM (128K or 256K).

Saving the Timeclock Parameters

Follow these steps to save the 400 Series Timeclock’s parameters using the DOS SL400 utility:

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2. If this is a new software installation, you need to know your computer’s communication setup specifications before proceeding. To configure Setcomm:

a. Go into the DOS environment and find the directory that contains SETCOMM.EXE.

If the SETCOMM.EXE file is not in the \etime\DATA directory, move it to that directory.

b. At the DOS prompt, enter SETCOMM and press Enter.

c. Edit the information in the opened window to match your system’s communications specifications.

d. Exit from the DOS window. When you exit, the system creates or modifies a COMM.FIG file.

e. Check that the modified or new COMM.FIG file is in the same directory as the SL400.EXE file.

Both files should be in the \etime\DATA directory.

3. To run the SL400.EXE program from the \etime\DATA directory, enter SL400 at the DOS prompt and press Enter.

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4. Select the Terminal Parameters option and press Enter. The Terminal Parameters window appears:

5. Select the Store Parameters option and press Enter. The Store Parameters window appears:

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6. Enter the password and phone number of the timeclock you are saving the parameters from. If there is no phone used, enter0for the phone number. Press Enter.

The SL400 utility stores the parameters to a specified file, XXXXXX.PRM. If the timeclock uses serial communications, the X’s in the filename correspond to the six-digit password entered; for example, if the password is 111111, the file is called 111111.PRM. If the timeclock uses Ethernet communications, the X’s in the filename correspond to the last six digits of the timeclock’s IP address.When the utility finishes transferring the information, it displays the message:

***Successful Completion***

7. Press any key to return to the Store Parameters screen. You can save another timeclock’s parameters or press Esc to exit from the SL400 application. 8. After you have saved the 400 Series Timeclock’s parameters, you can service

the timeclock as required.

Examining the Timeclock’s Parameter File

After you save the timeclock’s parameters, you can view, print, or modify the information.

M To view the timeclock’s parameter file, use the DOS editor. In the directory where the file SL400.EXE is located, enter the following command at the prompt:

C:\> edit XXXXXX.PRM

Press Enter and the file displays on the screen.

M To print the timeclock’s parameters, press the ALT, F, P keys in sequence. You can choose to print selected text only or the complete document.

M To modify the timeclock’s parameters, highlight or delete the specific information you want to change and type in the new information.

To save the file, press the ALT, F, A keys in sequence. The Save as dialog box appears. Rename the file and save it to any directory. You should rename the file so that the original file will not be modified. It is best to use a file

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name that is not the password, because you may want to use only a few files for many timeclocks . You can now use the new parameter file with the changes you made. If you make any changes, be sure to print a copy of the timeclock’s parameters for future reference. To close the DOS editor, press the ALT, F, X keys in sequence.

After you save the timeclock’s parameters, you can now service the timeclock as required. Before restoring the parameters, you must cold-start and reprogram the timeclock.

Restoring the Timeclock Parameters

To program the 400 Series Timeclock before using SL400 to restore the parameters, you need the printed copy of the timeclock’s parameters. For instructions on printing the parameters, see the section “Examining the Timeclock’s Parameter File.”

You can also get the information you need from the timeclock by swiping a maintenance badge and using Command 90, Procedure 9, Step 1, Procedure 10, Steps 1 and 2, and Procedure 30, Steps 1 and 2. Write down the value for a modem (1 if there is a modem or 2 if there is not). Also write down the baud rate, the password, and the IP address before cold-starting the timeclock and beginning the programming procedure. For information on programming the timeclock, see the section “Programming the 400 Series Timeclock.”

To restore the parameters, go to the DOS directory where SETCOMM.EXE is located, and complete the following steps:

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The Series 400 Service Utility window appears:

2. Select the Terminal Parameters option. The Terminal Parameters window appears:

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3. Select the Restore Parameters option.

You are prompted for the name of the timeclock parameter file.

4. Enter the name of the timeclock parameter file and press Enter. You are prompted for the password and telephone number.

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5. Enter the password and telephone number of the timeclock you are restoring parameters to and press Enter.

The SL400 application starts restoring the parameters. This takes

approximately 1 minute to complete at a 9600 baud rate. When the process is completed, the following message displays:

***Successful completion***

6. Exit from the SL400 application by pressing the Esc key until you are at the DOS prompt. Type Exit to close the DOS window.

7. From the Start menu, select Programs>ADP Application>Commlink. and initialize the 400 Series Timeclock.

Programming the 400 Series Timeclock

After you cold-start the timeclock using maintenance command 93, you must reprogram the timeclock before you can restore the timeclock’s parameters. Refer to your notes or to the printed copy of the timeclock’s parameter file for the values you need to complete the following procedure for programming the timeclock:

Keystrokes Terminal Displays

* ENTER COMMAND NUMBER 90 Enter PROCEDURE .9

(Some timeclocks may display PROCEDURE .2 at this point.)

* Enter ENTER BATTERY LIFE XX (The XX can be 90 or 60)

* PROCEDURE .1

9 Enter PROCEDURE 09 STEP 01 Enter PROCEDURE 09 STEP 01

ENTER VALUE ...0 0 Enter (if no modem)

or

1 Enter (if a modem)

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Enter BAUD[*/-] 9600

Enter PROCEDURE 09 STEP 03 Enter PROCEDURE 09 STEP 03

ENTER VALUE ..0 Enter PROCEDURE 09 STEP 04 Enter PROCEDURE 09 STEP 04

ENTER VALUE ...0 Enter PROCEDURE 10

Enter PROCEDURE 10 STEP 01 Enter BAUD [+/1] XXXX

(The XXXX will be 2400 or 9600) 2400 Enter (if modem)

or

9600 Enter (if no modem)

PROCEDURE 10 STEP 02

(If a 14.4Kps modem, PROCEDURE 10, STEP 7 & 9. (Refer to the 400 Series Timeclock

Configuration Guide to determine what values to

enter.) Earlier versions of the 400 Series

Timeclock require Procedure 10, Step 2 to be set to 132 for the modem.)

* PROCEDURE .1

30 Enter PROCEDURE 30 STEP 01 Enter PROCEDURE 30 STEP 01

PASSWORD

XXXXXX Enter

(For the XXXXXX use the unique 6-digit password for a serial timeclock, such as 111111, or the last six digits of the IP address for an Ethernet timeclock,.)

PROCEDURE 30 STEP 02

Enter PROCEDURE 30 STEP 02 IP 000.000.000.000

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Some of the procedures and steps described in the above procedure may vary depending on the optional boards that you use. For more information on a specific board, see the installation guide for that board. For more information about the procedures and steps, see the 400 Series Timeclock Configuration Guide.

XXX.XXX.XXX.XXX Enter (If the

timeclock has an Ethernet board, use 12-digit IP address, such as

158.228.055.066 (zeros must be used).

or

Enter (if no Ethernet)

PROCEDURE 31

* Enter ENTER COMMAND NUMBER 83 Enter DATE

dd/mm/yy (enter day, then month,

and then year) Press Enter.

ENTER TIME

HH:MM (enter time in 24-hour

format or 12-hour format.) Press Enter.

ENTER COMMAND NUMBER

* Enter MO 04-JAN-99 13:00 ADP Total Time XXX

(Shown here is an example. The date and time you set appears on the display.)

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Removing and Replacing Parts of the Timeclock

The ADP Client Service Representative can remove and replace parts of the 400 Series Timeclock and the timeclock’s optional boards.

The following figure shows the assembled view of the 400 Series Timeclock:

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The following figure shows the unassembled view of the timeclock parts: Legend 1 Keypad 2 Keypad membrane 3 Reader cover 4 Front cover 5 LCD 6 Mainboard

7 I/O board ribbon cable 8 I/O board

9 Chassis

This section contains information on removing and replacing certain components of the field replaceable unit (FRU) and some of the optional boards. These include the following:

M Battery backup board

40003_02 4 1 2 3 5 6 7 8 9

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M I/O board

M Mainboard

M Keypad

M Keypad membrane

M Liquid crystal display (LCD) assembly

M Reader cover

You can find information about other elements as follows:

M For information on removing and replacing the 3 VDC lithium battery and the 12 VDC lead-acid battery, see Chapter 2, “Preventive Maintenance.”

M For installation instructions for the Ethernet Option Board, see the Ethernet

Option Board Assembly and Installation Guide.

M For installation instructions for the Chassis Assembly, Cover Assembly, DC Wall Supply, and Front Cover, see the ADP 400 Series Timeclock Installation

Guide.

M For installation instructions for the modem modules, see the ADP Terminal

14.4Kbps Modem Option Installation Guide.

Removing the Battery Backup Board

The 400 Series Timeclock’s optional battery backup board is shipped from the factory with its battery cable and mainboard cable soldered to their respective connectors on the board.

With external power removed from the 400 Series Timeclock, follow these steps to remove the timeclock’s optional battery backup board:

1. Carefully open the 400 Series Timeclock’s front cover so that you have access to the battery backup board installed within the timeclock’s case.

Do not swing the cover open more than 90 degrees from its chassis, as the hinge assembly may break.

2. Disconnect the battery cable’s red and black leads from the 12 VDC lead-acid battery.

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3. Disconnect the cable that connects the battery backup board to the mainboard from connector TB3 on the mainboard.

4. Using a number 2 Phillips-head screwdriver, remove the single screw that secures the battery backup board to the 400 Series Timeclock’s chassis. 5. Remove the battery backup board from the timeclock’s chassis.

The following figure demonstrates how to remove the battery backup board:

Replacing the Battery Backup Board

With external power removed from the 400 Series Timeclock, follow these steps to replace the optional battery backup board (from slot number 1 only):

1. Remove the old battery backup board following the steps in the previous section, “Removing the Battery Backup Board.”

2. Place a replacement battery backup board within the 400 Series Timeclock’s chassis. The board is shipped from the factory with the battery cable and mainboard cable soldered to their respective connectors on the board. Using a number 2 Phillips-head screwdriver, secure the battery backup board to the timeclock’s chassis by driving a single 6-32 x .187 screw through the board and into the chassis. The board MUST be located in slot number 1. See the

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following figure for orientation, and see the section “The Lead-Acid Battery” in Chapter 2.

Caution

Failure to connect the battery cable to the proper terminals on the 12 VDC battery can cause fuse F1 on the battery backup board to burn out.

3. Connect the battery backup board’s battery cable to the 12 VDC lead-acid battery:

a. Connect the battery cable’s red lead to the positive (+) terminal on the battery.

b. Connect the battery cable’s black lead to the negative (-) terminal on the battery.

4. Plug the cable that connects the battery backup board to the mainboard into connector TB3 on the mainboard.

5. Connect the 400 Series Timeclock to its external power source.

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Removing the I/O Board

The 400 Series Timeclock’s optional I/O board is connected to the mainboard’s connector P4 (177 board) or P5 (186 board) by way of a cable.

Caution

If you are removing the I/O board and you do not plan to replace it, be sure to collect the punches in the timeclock and save the timeclock’s data. For instructions, see the section “Saving and Restoring Data.”

With external power removed from the 400 Series Timeclock, follow these steps to remove the timeclock’s optional I/O board:

1. Carefully open the 400 Series Timeclock’s front cover so that you have access to the I/O board installed within the timeclock’s case.

2. Disconnect the battery cables from the lead-acid battery.

3. Disconnect the cable that connects P1 on the I/O board to the mainboard. 4. Using a number 2 Phillips-head screwdriver, remove the single screw that

secures the I/O board to the 400 Series Timeclock’s case. 5. Remove the I/O board from the timeclock’s case.

If you are planning to replace the I/O board, proceed to the section “Replacing the I/O Board.” If you are not planning to replace the I/O board, connect the 400 Series Timeclock to its external power source and proceed to step 6. The following figure demonstrates how to remove the I/O board:

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6. Warm-start the timeclock using Procedure 79 or maintenance command 92 to ensure that program mode values are consistent with the fact that there is no longer an I/O board.

For information about procedures, see the 400 Series Timeclock

Configuration Guide. For information about maintenance commands, see

Chapter 6, “Using Maintenance Mode.”

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Replacing the I/O Board

With external power removed from the 400 Series Timeclock, follow these steps to replace the timeclock’s optional I/O board:

1. Seat a replacement I/O board within the 400 Series Timeclock’s case. 2. Using a number 2 Phillips-head screwdriver, secure the I/O board to the

timeclock’s case by driving a single screw through the board and into the case.

3. Plug the cable that connects the I/O board to the mainboard into connector P1 on the I/O board.

4. Connect the 400 Series Timeclock to its external power source. The following figure demonstrates how to replace the I/O board:

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Removing the Mainboard

The mainboard is connected to the front cover by three screws. With external

power removed from the 400 Series Timeclock, follow these steps to remove the

timeclock’s mainboard:

1. Disconnect the 400 Series Timeclock from its external power source. 2. Unlock and swing open the timeclock’s front cover. Do not swing the cover

open to an angle of more than 90 degrees from its chassis, as the

timeclock’s hinge assembly may break. The mainboard is mounted inside the

front cover.

3. Disconnect the DC wall supply’s cord from connector J1 or J3 on the mainboard.

4. Disconnect all cables connected to the mainboard, such as the keyboard and display cables and other cables to optional boards.

5. Carefully separate the 400 Series Timeclock’s front cover from the

timeclock’s chassis. Press the hinge pin assembly tabs with one hand while simultaneously pulling the front cover off of the chassis with the other hand. The front cover separates from the chassis with the hinge knuckles and hinge pin assembly connected to it, as the following figure shows:

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6. Using a number 2 Phillips-head screwdriver, remove the three screws that secure the front cover to the mainboard.

7. Lift the mainboard up and out of the front cover. Note that you must guide the board out of the two supporting posts at the bottom of the front cover. The following figure shows how to remove the mainboard from the front cover:

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Replacing the Mainboard

With external power removed from the 400 Series Timeclock, follow these steps to replace the timeclock’s mainboard:

1. Seat the mainboard inside of the front cover with its components facing up. Move the keyboard and display cables out of the way before seating the mainboard. The mainboard should rest on the two supporting posts located at the bottom of the front cover, and the holes in the mainboard must line up with the accepting post on the front cover.

2. Using a number 2 Phillips-head screwdriver, drive a 6-32 x .312 screw through each of the screw holes in the mainboard and into the front cover. 3. Connect the 400 Series Timeclock’s front cover to its chassis by carefully

guiding the two hinge pin assembly tabs through the two brackets provided on the inside of the chassis.

4. Reconnect all cables to the mainboard.

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5. Install a lithium battery on the mainboard following the instructions in Chapter 2, “Preventive Maintenance,” or remove the battery tab if a new or replacement mainboard is used.

6. Plug the DC wall supply’s cable into the mainboard’s power connector. 7. Plug the DC wall supply into an AC outlet. The timeclock should power up

normally.

8. Close the timeclock’s front cover.

The following figure shows how to replace the mainboard:

9. Ensure that the mainboard is functioning properly by operating the timeclock in maintenance mode and executing the following maintenance mode

commands:

M Command 83: Set Date and Time

M Command 110: Display Firmware and Memory Size

M Command 111: RAM Test

M Command 152: Read Badge and Display Value

M Command 153: Display Test

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M Command 154: Keypad Test

M Command 156: Test Gate/Bell Port (optional)

For more information, see Chapter 6, “Using Maintenance Mode.”

10. If a time and attendance application has not been loaded into the mainboard’s flash-EEPROM, do so by following the instructions in Chapter 5, “Changing Timeclock Firmware.”

11. Configure the timeclock’s operating parameters.

Removing the Keypad

The 400 Series Timeclock’s rubber keypad should be replaced only if it is cut or otherwise physically damaged. If there are problems with the timeclock accepting data from the keypad, it is generally the result of a problem with the keypad membrane (located beneath the rubber keypad; see the sections “Removing the Keypad Membrane” and “Replacing the Keypad Membrane” for more information) or the mainboard.

With external power removed from the 400 Series Timeclock, follow these steps to remove the timeclock’s keypad:

1. Remove the 400 Series Timeclock’s mainboard following the instructions in the section “Removing the Mainboard” earlier in this chapter.

2. With the mainboard removed, the keypad’s four posts, spring washers, and retaining rings are exposed. Remove the washers and retaining rings.

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3. Lift the rubber keypad off of the keypad membrane. The following figure shows how to remove the keypad:

Replacing the Keypad

With external power removed from the 400 Series Timeclock, follow these steps to replace the timeclock’s keypad:

1. Seat the rubber keypad on top of the keypad membrane. Ensure that its four posts pass through the keypad membrane and out through the back of the front cover.

2. Secure the keypad to the back of the front cover by installing a spring washer and a retaining ring over each of its posts.

3. Reinstall the mainboard by following the instructions in the section “Replacing the Mainboard” earlier in this chapter.

4. Test operation of the keypad by executing maintenance mode command 154. For more information, see Chapter 6, “Using Maintenance Mode.”

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The following figure shows how to replace the keypad:

Removing the Keypad Membrane

With external power removed from the 400 Series Timeclock, follow these steps to remove the timeclock’s keypad membrane:

1. Remove the 400 Series Timeclock’s mainboard following the instructions in the section “Removing the Mainboard.”

2. With the mainboard removed, the keypad’s four posts, spring washers, and retaining rings are exposed. Remove the washers and retaining rings. 3. Turn the front cover over.

4. Lift the rubber keypad off the keypad membrane.

5. Feed the keypad membrane cable through the provided slot in the front cover and lift the keypad membrane up off the front cover.

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Replacing the Keypad Membrane

With external power removed from the 400 Series Timeclock, follow these steps to replace the timeclock’s keypad membrane:

1. While holding the front cover face up, feed the keypad membrane cable through the provided slot in the front cover.

2. Seat the keypad membrane in place on the front cover.

3. Seat the rubber keypad on top of the keypad membrane. Ensure that its four posts pass through the keypad membrane and out through the back of the front cover.

4. Secure the keypad to the back of the front cover by installing a spring washer and an e-ring over each of its posts.

5. Reinstall the mainboard by following the instructions in the section “Replacing the Mainboard.”

6. Test operation of the keypad by executing maintenance mode command 154. For more information, see Chapter 6, “Using Maintenance Mode.”

Removing the LCD

With external power removed from the 400 Series Timeclock, follow these steps to remove the timeclock’s liquid crystal display (LCD):

1. Remove the 400 Series Timeclock’s mainboard following the instructions in the section “Removing the Mainboard.”

2. With the mainboard removed, the LCD’s mounting position on the back of the front cover is exposed. Four mounting posts hold the LCD in place. To remove the LCD, carefully spread the mounting posts apart and lift the LCD up and out.

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The following figure shows how to remove the LCD:

Replacing the LCD

With external power removed from the 400 Series Timeclock, follow these steps to replace the timeclock’s LCD:

1. Spread the four mounting posts apart and seat the LCD in place. 2. Reinstall the mainboard by following the instructions in the section

“Replacing the Mainboard.”

3. Test operation of the LCD by executing maintenance mode command 153. For more information, see Chapter 6, “Using Maintenance Mode.”

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The following figure shows how to replace the LCD:

Removing the Reader Cover

With external power removed from the 400 Series Timeclock, follow these steps to remove the reader cover:

1. Remove the 400 Series Timeclock’s mainboard following the instructions in the section “Removing the Mainboard.”

2. With the mainboard removed, the reader cover’s locking screw and two plastic mounting clips are exposed. Remove the Phillips-head screw located on the cover’s lower left inside area.

3. In the same area, locate the two plastic mounting clips, holding the reader cover in.

4. Carefully press one side in and pull on the reader cover to remove it.

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Note

The metal wear bar may dislodge from the front cover.

The following figure shows how to remove the reader cover:

Replacing the Reader Cover

With external power removed from the 400 Series Timeclock, follow these steps to replace the reader cover:

1. Place the metal wear bar over the plastic rail, located to the left of the optics window. The long metal wear bar is to be placed to the right.

2. Line up the reader cover over the top of the main cover, aligning the bottom and right side edges and the two plastic mounting clips to pass into the main cover.

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3. Press down on the reader cover, snapping it into place.

The sound made when you snap the reader cover into place is rather loud, so do not be alarmed.

4. Using a number 2 Phillips-head screwdriver, replace the reader cover’s locking screw.

5. Reinstall the mainboard by following the instructions in the section “Replacing the Mainboard” earlier in this chapter.

The following figure demonstrates how to replace the reader cover:

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Upgrading Memory

This section describes how to upgrade the memory in the 400 Series Timeclock. You will need an 5-32 security-head Allen wrench and a nonmetallic pointed tool for removing the lithium battery. For information about static protection when upgrading the timeclock’s memory, see the section “Handling Static-Sensitive Components.” If you are not familiar with the mainboard location codes used in this section, see the mainboard figure in the section “The 400 Series Timeclock and Its Parts” in Chapter 1.

Caution

Upgrading the timeclock’s memory will erase all timeclock configuration information and punch data. Before changing the memory configuration, be sure to save the timeclock’s data. See the section “Saving and Restoring Data” earlier in this chapter.

RAM Upgrade

This section contains information you need to upgrade the 400 Series Timeclock’s random access memory (RAM). The two types of mainboard support different RAM configurations.

M Mainboard 6600177-XXX

This mainboard supports memory configurations of 128K and 256K. You achieve the memory configurations by installing either one or two 128K memory chips.

M Mainboard 6600186-XXX

This mainboard supports memory configurations of 128K and 256K. You achieve the memory configurations by installing one or two 128 memory chips. Use the shorting jumpers located at J1 to configure the hardware for 128K memory chips.

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Inserting the Memory Chip

During the procedure for installing the memory chip, which is described in “Changing the Memory Configuration,” you need to insert a memory chip into the socket on the mainboard. If you do not insert the memory chip into the socket properly, the chip will not function.

You must first locate Pin 1 of the socket and the memory chip to properly orient the memory chip in the socket on the mainboard. The markings on the mainboard have a rectangular outline for the socket.

M PIN1 on the mainboard is located in the upper left corner, on the edge of the outline that has a notch.

M PIN 1 of the memory chip is noted by a small dot in the upper left corner of the chip.

When you place the memory chip into the socket, align both PIN1 on the chip and the socket. Be sure that the pins go straight into the socket and that the chip sits flat. You must push firmly to seat the chip properly. Be careful not to push excessively or you may bend or break the pins.

Changing the Memory Configuration

To install the new memory chip and change and verify the memory configuration, complete the following steps:

1. Disconnect the wall transformer from its AC power source.

2. Using the Allen wrench, remove the screw on the left side of the timeclock and open the unit.

3. If a battery backup board is installed, unplug the battery backup connection at TB3 on the mainboard.

4. Using the nonmetallic tool, remove the lithium battery at BATT1, by wedging it through the slots on the side of the holder. Take care not to damage the battery holder when removing the battery. For more details, see the section “Replacing the Lithium Battery” in Chapter 2.

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5. Before inserting new memory chips into the appropriate sockets, locate the existing memory chips on the mainboard.

On the 6600177-XXX mainboard, the primary memory chip is at location U4; the secondary is at U5. Note that the primary memory chip is soldered to the mainboard; there is a socket for the secondary memory chip.

On the 6600186-XXX mainboard, the primary memory chip is at location U5; the secondary is at U6. Note that both the primary and secondary memory chips have sockets.

If upgrading a 6600177-XXX or 6600186-XXX mainboard from 128K to 256K, insert the memory chip into the secondary socket.

6. Plug in the battery backup connection at TB3 on the mainboard (if a battery backup board is installed).

7. Install the lithium battery into BATT1, ensuring that the positive (+) side of the battery is positioned on the same side of the holder as the board markings. 8. Close the 400 Series Timeclock, and using the Allen wrench, replace the

screw on the left side of the timeclock.

9. Connect the wall transformer to its AC power source. The timeclock should turn on normally and display:

1/01/96 12:00A OR 1/01/96 12:00A

KOS.2XXX KOS.3XXX

The XXX show the boot-EPROM version. The date and time are incorrect until initialized.

10. Check the timeclock for memory size. At the timeclock keyboard, press the * key.

The timeclock displays the ENTER COMMAND NUMBER message. 11. Type110and press Enter.

The timeclock displays the boot-EPROM version and the amount of memory: 128K or 256K.

12. Restore the timeclock’s data. For instructions, see the section “Saving and Restoring Data” earlier in this chapter.

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Boot-EPROM Upgrade

This section contains information you need to upgrade the 400 Series Timeclock’s boot erasable programmable read-only memory (EPROM).

Caution

Upgrading the boot-EPROM will erase all timeclock configuration information and punch data. Before upgrading the boot-EPROM, be sure to save the timeclock’s data. See the section “Saving and Restoring Data” earlier in this chapter.

Be sure to cold-start the 400 Series Timeclock before you upgrade the boot-EPROM. Use maintenance command 93 or Procedure 78 to cold-start the timeclock.

Complete

References

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(1) Healthcare insurance policy coverage should include coverage for all non-elective medical conditions, and must remain in effect for the duration of the IMS and

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 In cases of employee error, employees must Log onto the API Time and Attendance Web Portal to submit a request or complete a Time and Attendance Correction Request Form

P: Hear the prayer of your people, O Lord, that the lips which have praised you here may glorify you in the world, that the eyes which have seen the coming of your Son may long

In any work of art, material cause refers to the material, medium, or matter used in its formulation; in a play the materials are words and deeds, the sayings and doings of

You must link job codes to the employee record so the TimeClock Plus program can compare them to the Department/Job Code field in your Eagle system (either Function MUR or

1 After the new payroll cycle starts, employees enter their time data in Time & Attendance, and punches are collected for those employees using a timeclock.. The

 Print to Office OpenXML – This will save the selected report(s) to the OpenXML format for viewing in Microsoft Excel or other spreadsheet applications.. All Rights Reserved.