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HI-VAC Air Conditioning Service

A reputation built on experience, honesty, and dedication to customer

service

The HI-VAC Times

May 2012

Volume 1, Issue 3

A Reputation Built on Experience, Honesty, and Dedication to Cus-tomer Service (continued from page 1)

2

Two-Stage Air Condi-tioning Systems Are “WORTH IT”

2

ASK THE EXPERT 3

Cool Zone (brain teas-ers and comics) 4 Happy Mother’s Day 5

About Us 6

Inside this issue:

Peter Blanco, President

With South Florida’s steamy heat and humidity, you want to know your air conditioning and ventilation systems are working at peak capacity and won’t let you down when the heat is really on! That’s why customers keep coming back to HI-VAC Air Conditioning Ser-vice, a Sunrise-based company that offers expertise for all of your cooling and heating needs.

Owner Peter Blanco says that, with more than sixty years of experience behind his team, you won’t find a more trusted company in the HVAC industry. “We thrive on being honest,” said Blanco. “We do good work and always make sure the customer is happy.”

State-licensed and insured, HI-VAC Air Condition-ing Service specializes in heatCondition-ing, ventilation, and air conditioning installation, maintenance and service in the South Florida area, including Weston, Pembroke Pines, Miami, Miramar, Cooper City, Davie, Planta-tion, Sunrise, Coral Springs and Parkland. Their fac-tory trained technicians and installers offer reliable and guaranteed, 24/7, same day service for all of Broward, Dade and Palm Beach counties. Blanco says they pride themselves on 100% customer satisfaction, whether it be commercial or residential service. Blanco says cus-tomers have come to expect nothing less over the years.

“Excellent customer service is our number one prior-ity,” he said. “Customers can always expect same day, honest service and a good price.”

HI-VAC Air Conditioning Service offers sales and service on all brands, but when customers need a new AC system, Blanco says they recommend Trane and Rheem units. He says both are top-of-the line brands which will ultimately provide customers with the best performance.

“If you are using lower grade equipment that does not come with a good warranty or energy efficiency rating, then you are not doing justice to the consumer,” Blanco said.

HI-VAC Air Conditioning Service also offers a com-prehensive maintenance package, called the Peak Per-formance Maintenance Agreement, that will keep air

conditioning unit’s running smoothly year-round. Blanco said South Florida’s moisture, high winds and salt intrusion from the ocean, make it vital to have air conditioning systems checked out by a professional maintenance technician on a regular basis. Most air conditioning equipment manufacturers recommend performing routine preventative maintenance on their equipment at least twice a year.

“These air conditioners take out a lot of moisture and humidity which causes mold and bacteria in their sys-tems, which homeowners don’t realize. They take their air conditioning for granted,” he said.

The Peak Performance Maintenance Agreement provides a 15% discount on all repair service and prior-ity service, a perk which can be really important on those hot summer days. HI-VAC Air Conditioning Service also recommends cleaning or replacing your air filters every month, all of which will help to keep a comfortable home, with lower utility bills and fewer repair calls.

Customers can take comfort in knowing that HI-VAC Air Conditioning Service is registered with the Better Business Bureau and is a member of the Air Conditioning Contractors of America (ACCA).

(continued on p.2)

“A mother is the truest friend we have, when trials, heavy and sudden, fall upon us; when adver-sity takes the place of prosperity; when friends who rejoice with us in our sunshine, desert us when troubles thicken around us, still will she cling to us, and endeavor by her kind precepts and coun-sels to dissipate the clouds of darkness, and cause peace to return to our hearts.” -Washington Ir-ving

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(continued from page 1) They have also been presented with several “Distinguished Dealer Awards” from the Trane Company, and are “Trane Com-fort Specialists,” which means they meet the highest Trane stan-dards for customer satisfaction and continuing technical education.

The HI-VAC team of service and installation technicians is available to serve customers 24 hours a day, 7 days a week. Dur-ing their regular business hours, Monday through Friday from 8:00 a.m. until 5:00 p.m., customers can also call Blanco with heating or ventilation

ques-tions or concerns. If he can, Blanco says he’ll always try to save customers money by solving simple problems over the phone at no charge.

You’re invited to call HI-VAC Air Conditioning Service to check out their most recent specials: The Peak Performance Maintenance Agreement for just $19 per month, and an $89 one time Tune-up Special. HI-VAC Air Conditioning Service is also affiliated with Home Depot, which means customers can use their Home Depot Credit Card and receive no interest financing for 12 months.

- DRWMagazine by Beth Schott

Longer cooling cycles translate to enhanced humid-ity control (VERY IMPORTANT IN SOUTH FLORIDA) and more efficient operation of your unit. A two-stage unit removes twice as much mois-ture from the air than a single-stage unit does. This is very beneficial to us in South Florida because there’s a higher potential for mold and other indoor quality problems when moisture levels are high. The two-stage compressor and the multi-speed condenser fan are two of the most important im-provements to modern high-efficiency air condi-tioners.

So, why select a two-stage air conditioning unit vs. a single-stage unit?

A single stage air conditioning system will come on at full capacity when the temperature in your home rises above the present level on the thermostat. Once it has effectively cooled the house, a single-stage unit will shut off until the temperature works its way back up again.

Two-stage air conditioners, on the other hand, can function at either 67% or 100% of capacity depend-ing on exactly how warm it is in your home. Basi-cally, this means that if the temperature in your home is only a little above the thermostat’s preset limit, the air conditioning unit will come on at 67% and gradually cool the house to keep it right in a comfortable range. However, if you have not been home for a while and your home has gotten very warm inside, your air conditioner will come on at full power (high) to get the temperature down quickly and then switch over to lower stage as it nears your thermostat’s preset temperature setting. The end result of using a two-stage air conditioner is that you will receive a relatively continuous flow of cool air throughout your home, giving you a more consistent and comfortable environment overall. This also makes it possible for the air conditioning system to dehumidify your house more effectively. When the air is cooled too quickly, the dehumidifi-cation system does not always have time to do its job. But with longer cooling cycles of the two-stage system, there is plenty of time to make sure the right amount of humidity is removed from the air. If you’re like most consumers, you have probably

heard the phrase “Two-Stage Compressor” before. And, if you are like most consumers, you have proba-bly associated this phrase with a car motor. Two-stage air conditioners offer South Floridians a more efficient, energy-saving means to cool their homes. You might be asking yourself what exactly does two-stage cooling mean and how does it benefit me.

Two-stage air conditioners have two levels of opera-tion. One (high) for the hottest of days, and the other (low) for days that are much milder. A two-stage unit runs for longer periods and produces more even tem-peratures since the low stage can comfortably and efficiently meet household cooling demands about 80% of the time.

Two-Stage Air Conditioners Are “WORTH IT”

A Reputation Built On Experience, Honesty, and

Dedication to Customer Service

The HI-VAC Times Volume 1, Issue 3 Page 2

This article was written by Beth Schott and appears in the February edition of DRW Maga-zine

“HI-VAC Air is also associated with Home Depot, which means customers can use their Home Depot Card and receive no interest financing for 12 months.”

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We want to hear from you. Reply to this e-newsletter with your questions and you will receive an answer within 1 business day. Questions can be specific to your account with us, for example when is the next regularly planned maintenance due on my AC system? Or you may be interested in knowing how an ac system works.

All questions will be answered by our expert, Peter Blanco. Peter has built this company from the ground up and has over 35 years experience in the HVAC business.

We will be selecting the top five reader submitted questions along with their answers in every issue of The HI-VAC Times. We respect your privacy and will not be posting any personal information in this newsletter. Your name will not appear if your question is selected for the top five.

ASK THE EXPERT

The HI-VAC Times Volume 1, Issue 3

Page 3

FAQ’s

Q: Should I repair or replace my current system?

A: Although high quality air conditioning systems can last 10-15 years or more, living in South Florida definitely puts a heavy bur-den on your air conditioning system. This is especially true during the hot days of summer. Here are some tips to consider when de-ciding to repair or replace:

-Your system is more than 7 years old

-Your current system requires frequent repairs or stops working -Some rooms are consistently too hot or too cold

-Your current system runs excessively, or constantly turns on and off

-Your utility bills are too high

Q:If an outdoor air conditioning unit needs replacing, should the indoor unit be replaced, too?

A: It is a good idea to replace the entire system when an air handler or condenser needs to be replaced. The efficiency rating is based on the entire system. To gain the maximum benefit of new, highly efficient technology, the entire system should be replaced to-gether. This ensures the system is reliable and achieving its true efficiency rating.

Q: What is 410A and What Does It Have to Do With R22?

A: R22, Freon, is an HCFC which means it uses a mineral oil and contains fluorocarbons or ozone depleting elements. Because of this, R22 is being phased out. By 2010, HVAC manufacturers will no longer be allowed to produce an R22 based air conditioner. Supply of R22 will be reduced by 65%, but the refrigerant itself will be around to service existing units at least until 2030. 410A, Puron, is an HFC which is a refrigerant blend that uses a synthetic oil and contains no fluorocarbons or ozone depleting ele-ments. It is a more environmental friendly refrigerant that will replace R22.

Q: My family suffers from allergies. Is there a way to improve our indoor air quality?

A: Yes. Most air filtration systems can clean up any indoor air pollutants that may exist in your home. Also, having your ductwork thoroughly inspected and cleaned can also help reduce indoor air pollutants including dust and pet dander from being blown around your home. The revolutionary Trane Clean Effects air filtration system is also highly recommended if you or your family suffers from allergies.

Q: Do I need a surge protector for my air conditioner?

A: Think of it this way: How much did you pay for your PC or laptop, your flat screen HDTV? Well chances are that you have a surge protector for these electronic devices, especially the flat screen. Now consider that your air conditioning system costs more than these 3 combined and the answer is a resounding YES! The surge protector monitors the levels of electricity coming into your air conditioning system. In the event that a surge occurs for any reason (faulty wiring, a lightning strike, etc.), the surge protector will immediately cut off power to the air conditioning unit and shut all of the equipment down.

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5 children gave their mothers different types of flowers for Mother's Day. Can you determine each child's first and last name, their mother's name and what type of flower they gave?

1. Tanya's daughter gave her either roses or a mixed bouquet. 2. The Wolfe boy gave his mother, who was either Tina or Tabby, pansies.

3. Mrs. Drake did not receive a mixed bouquet.

4. The five moms are represented by Mrs. Fox, Buddy, the girl who gave the roses, Tammy's son and Tabby.

5. Billy's mom loved her azaleas. Mrs. Bird did not receive a mixed bouquet or roses from her son.

6. Tina doesn't like violets or pansies, they're too much alike. The violets were given by either Buddy or Barbie

7.Barbie's mom was either Mrs. Lyon or Mrs. Drake. 8. Mrs. Bird's sister, Tina, loved her roses.

9. Barbie's Aunt Terry loved her flowers because they were her favorite color.

10. Buddy and Mrs. Drake's child are cousins.

Mothers Day Facts

Average age of new moms: 25

Average number of kids: 2 (3.5 kids in 1950s; 7-10 kids in 1700s)

There are 82.5 million mothers in the U.S.

72% of women (with children over 1 year old/childless) work (was 39% in 1976)

55% moms with children under 1 year old work (was 31% in 1976)

Oldest Mom: 1994 Rosanna Dalla Corte gave birth at 63 years old

Most Kids: 1725-1765 Mrs. Vassilyev of Russia bore 69 children

Biggest Baby: Italy 1955 – Carmelina Fedele bore a son who weighed 22 lb 8 oz

July is the most popular birth month

Tuesday most common day for babies to be born

October 5th is the most common birth-day

105 boys are born for every 100 girls

Cost for a Baby’s First Year: $7,000 by 1st birthday

Giving birth later in life seems to in-crease a woman’s lifespan

It is possible that having a child makes one smarter

Facts about Mother’s Day

1st Mothers Day as May 10, 1908.

1914 signed into national holiday by President Wilson

122.5 million phone calls are made on Mother’s Day, making that the busiest phone day of the year. 152 million Mother’s Day cards are given each year

Facts about Chores

2.2 hours/day on chores for women (1.3 hours/day for men)

88% of laundry is done by moms, that is 330 loads/year

Vacuuming the stairs is mothers’ least favorite chore

Tasks Performed by Moms in the Bathroom: balancing the checkbook, eating, reading (most common), drinking coffee, watch-ing TV and talkwatch-ing on the phone (2nd most common) There is no doubt that the job of mother requires stamina, ingenuity, dedication, selfless giving and love. All too often it is a thankless job, being accomplished in silence and even being recognized once a year cannot hope to make up for that fact. Hopefully these Mothers Day facts will help you to appreciate your mother. Let her know that you appreciate all that she has done for you.
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HI-Vac Air Conditioning Service would like to wish all

the MOM’s out there a VERY SPECIAL MOTHER’S DAY

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About Us

Welcome to HI-VAC Air Conditioning Service, the ONLY company

that you’ll ever need to satisfy your cooling and heating needs

HI-VAC Air Conditioning Service is the area’s most trusted and reputable

com-pany with more than sixty years of experience and expertise in the HVAC

industry. We are a state licensed and insured contractor that performs heating,

ventilation, and air conditioning installation, maintenance and service in the

South Florida area, including Weston, Pembroke Pines, Miami, Miramar,

Cooper City, Davie, Plantation, Sunrise, Coral Springs, Parkland and all of

Bro-ward, Dade, and Palm Beach counties.

We are registered with the Better Business Bureau and are members of Air

Con-ditioning Contractors of America (ACCA), which is the largest association of

heating, air conditioning and ventilation contractors in the country and

world-wide. We have also been presented with several “Distinguished Dealer Awards”

from the Trane Company and are “Trane Comfort Specialists”, which means that

we meet the highest Trane standards for customer satisfaction and continuing

technical education.

Our team of factory trained and radio dispatched service and installation

techni-cians is available to serve you 24 hours a day, 7 days a week so you can always

be assured of the timely completion of your service calls and

installations. In fact, our service call response time is unbeatable in the

industry!

During our regular business hours, Monday through Friday from8:00 a.m. until

5:00 p.m., you can always call and speak to Peter Blanco, our owner and

com-pany President, who can sometimes solve your problem over the phone for

FREE!

We are grateful for this opportunity to introduce you to our company and look

forward to your future business. Please feel free to call us with any questions or

concerns that you may have. We are always eager to serve our customers in any

way that we can!

1669 NW 144 Terrace Suite #207 Sunrise, Fl 33323

Phone: 954-747-1887 Fax: 954-747-6564 E-mail: info@hivacair.com

Making South Florida a Cooler

Place

H I - V A C A I R

C O N D I T I O N I N G S E R V I C E

We’re on the web! www.hivacair.com

Follow us:

STAFF

President: Peter Blanco

Office Manager: Maribeth Waetjen

Sales Dept. Coordinator: Sandra Tirado

Service Dispatcher: Rico Cruzado

Maint. Dept. Coordinator: Bobby Suarez

Comfort Consultant: Jay Gonzalez

Sales Associate: Silvia Suarez

Lead Service Tech: Rolando Fernandez

Lead Install Tech: YudisleySimo

Lead Maint. Tech: Jean Meme

Field Tech: Alberto Nelson

Field Tech: Damon Ball

Clean Effects air www.hivacair.com

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