STEP by STEP Upper-Intermediate

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READING SECTION

Upper-Intermediate

Step by Step

Paul Edmunds - Anne Taylor

Toward Receptive Skills

( Based on TOEIC Bridge

®

)

Contents selected and compiled

by Prof. Samuel Fernández Saavedra

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Step by Step Toward Receptive Skills UPPER-INTERMEDIATE

Reading Section by Paul Edmunds / Anne Taylor Listening Section by Casey Malarcher / Andrea Janzen

Contents selected and compiled by Prof. Samuel Fernández Saavedra

All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from Librería Inglesa, Santiago, Chile.

Publisher: Grupo Educativo Inglesa Editorial Assistant: Cecilia Dreyer Arroyo Cover: Claudio Peralta Lamilla

Interior Design: Compass Publishing

Audio Editors: Pablo Paredes Stecher, Prof. Samuel Fernández Saavedra

email: [email protected] http://www.stepbystep.cl

http://www.grupoeducativoinglesa.cl

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READING SECTION

UNIT

1

Leisure

5

UNIT

2

Science

13

UNIT

3

Arts and Culture

21

UNIT

4

Occupations

29

UNIT

5

Industry

37

UNIT

6

Emergency Services

45

UNIT

7

Bank and Money

53

Review

61

Vocabulary Checklist

65

LISTENING SECTION

67

Conttents

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Introduction

Welcome to Step by Step Toward Receptive Skills (based on TOEIC Bridge®). This series is designed to help beginning and intermediate students develop their listening and reading skills. Through practice of activities and problems modeled on the TOEIC Bridge Test, students can become better test takers while

developing comprehension and communication skills in English.

The thematically organized, graded units within the series follow a three-step format: Warm-up, Exercise, and Test.

Warm-up

Each unit begins with target vocabulary, a section which introduces key words found within the unit. This warm-up vocabulary section is then followed by the question-type preview and practice sections. In these sections, multiple examples of common question types are presented and applied. These sections also incorporate the target vocabulary, developing both word and question recognition for common phrases and structures found on the TOEIC Bridge Test.

Exercise

After working through the Warm-up activities, students move on to a simplified practice test in the Exercise section of the unit. The limited number of answer choices in these activities provides students with the opportunity to become acquainted with the test question format while keeping the activity accessible to beginning and intermediate students.

Test

In the final section of each unit, students have the opportunity to practice TOEIC Bridge-type questions, which follow the same format as those

encountered on the actual test. Because all questions in this section of the book follow the theme presented in the unit, students will repeatedly encounter vocabulary from earlier parts of the unit, reinforcing vocabulary acquisition and comprehension.

Vocabulary is a critical factor in language development. With this in mind, Step by Step Toward Receptive Skills (based on TOEIC Bridge®) has been designed to help students build a solid foundation of vocabulary. Each unit introduces a limited number of new words while recycling vocabulary from earlier units in a variety of contexts across the diverse themes presented within the series.

Step by Step Toward Receptive Skills (based on TOEIC Bridge®) can help students smoothly progress from the TOEIC Bridge Test to the TOEIC Test through strategic and organized practice at a comfortable level.

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W a r m - u p

UNIT

1 Reading: Leisure

A. Learn the words and phrases.

roll You have to roll a six to start playing this game.

board game I like board games more than card games.

water sports He is a big fan of water sportssuch as surfing.

energetic They like inline skating and other energetic activities.

qualified She is qualified to teach swimming.

B. Types of readings and questions: Leisure

1. Schedules What is this schedule for? (main idea)

What is the price of a movie at 2:20 p.m.? (detail)

2. Instructions What are these instructions for? (main idea) Who is this game suitable for? (detail)

Match the question and answer.

1. What is this schedule for?

·

$5.00

2. What is the price of a movie at 2:20 p.m.?

·

Show times

Choose the correct answer.

1. What are these instructions for?

(A) A board game (B) Rolling dice

Adults $7.50 ($5.00 before 6 p.m. all week) Movies showing February 6 - 12

9:25 7:25

1:25

The Lady of the Lake

8:40 6:05

2:35 11:55

James Bond Again

8:30 4:15

12:00

The Return of the Prince

7:45 5:00 2:20 11:35 Love Probably 1. 2-4 players

2. Roll the dice. The player with highest number starts.

3. Start on square number 1, and reach square number 100 first to win.

Jungle

Adventure

(age 5+)

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3. Signs What is the purpose of this sign? (main idea) Who will be interested in this sign? (inference)

4. Charts What does this chart show? (main idea) Which statement is true? (detail)

1. What is the purpose of this sign?

(A) To announce classes (B) To announce a competition

2. Who might be interested in this sign?

(A) Employees at fast food restaurants (B) People who cannot cook

Choose the correct answer. 1. What does this chart show?

(A) Water sports experience (B) Leisure time schedules

2. Which of the following is true?

(A) Most windsurfers were learning for the first time. (B) Most waterskiers already had experience.

January Evening Courses

Cooking for Beginners.

Learn the basics from a professional French chef.

• January 7th: Soups • January 14th: Vegetable dishes • January 21st: Cheese dishes • January 28th: Bread making

Tel: 021-998-009

waterskiing jet skiing windsurfing surfing 80 70 60 50 40 30 20 10 0 first time previous experience

Visitors to Grand Ocean Water Park

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Unit 1. Leisure

(A) Classes at a leisure center (B) Classes at a school

Cascades Community Center

Day Time Activity

Monday 8:30-10:30 Beginning Design 10:30-11:00 Young Gymnastics 11 a.m.-5 p.m. Open Gym

5:00-7:00 Jewelry Making & Beadwork 7:00-8:00 Water Aerobics

8:00-10:00 Advanced Dance

*Membership fee: $10

5. Messages Which of the following is true? (fact) Which of the following is NOT true? (fact)

Mark true (O) or false (X).

1. Jason expected to meet Mike at Northside Games Center. _______ 2. Jason will play a card game at the games center. _______

Note Key phrases - beginner - novice kind of reading where when what how much Jason,

Mike called at 11:15. Change of plans. Meet him at Southside Games Center NOT Northside at 2 p.m.

He wants you to bring the game board and dice as well. Better practice rolling!

See you! Alex

C. Choose the correct answer.

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E x e r c i s e s

1. What are these instructions

for?

(A) How to watch special scenes

(B) How to wear glasses

2. Which item is free for

customers? (A) Movie glasses (B) Tickets

Odeon 3D Cinemas

• Pick up a free pair of 3D glasses at the entrance. • Put on your glasses for the opening scene and

every time you see the “Glasses On” message for later 3D scenes.

• Enjoy!

3. Who might be interested in

this sign?

(A) Working parents

4. When is this club open?

(A) Weekends only (B) Weekdays only

NEW! After School Club

Busy after work? Let us take care of your kids! Qualified instructors teaching inline skating, skateboarding and drawing. Board games and other indoor play activities are also available. Mon - Fri 4-6 p.m., $7 a session.

Call 019-887-777

Read and choose the correct answer.

Questions 1 and 2 refer to the following instructions.

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1. What were people asked?

(A) What is your favorite way of spending free time? (B) What are your children’s

hobbies?

(C) What is the best age to begin hiking?

(D) What is the cheapest way to spend free time?

2. Which of the following is NOT

true about 50-59 year olds? (A) We do not know what their

favorite activity is.

(B) They go hiking less than 20-29 year olds.

(C) They rent videos more than

3. What can we say about 40-49

year olds?

(A) They like energetic activities the most. (B) They do not like renting

videos.

(C) They like being outside the most.

(D) They like indoor activities more than outdoor activities.

Favorite Leisure Activities by Age Group

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Questions 1 through 3 refer to the following chart.

Unit 1. Leisure Hiking watching movies Inline skating Renting videos Others 60 50 40 30 20 10 0

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4. What is the purpose of this

note?

(A) To tell Harry that his swim teacher called

(B) To tell Harry to start swimming lessons (C) To say hello to Harry (D) To tell Harry that Sally will

be late

true?

(A) Harry can join the 7 p.m. class.

(B) Harry’s teacher called. (C) Harry can take lessons at 6

p.m.

(D) Harry wants to take swimming lessons.

6. Why was the 6:00 class

cancelled?

(A) Harry couldn’t come. (B) Sally called.

(C) There is a 7:00 class. (D) There were not enough

students.

Questions 4 through 6 refer to the following message.

Hi Harry!

Your swim teacher called. The 6 p.m. beginner class has been cancelled due to lack of students. There is a 7 p.m. class if you are interested. Call her back at 0132-889-998.

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Write the words in the correct order.

1. care of / kids. / Let / your / take / us

______________________________________________________________

2. teach / sports / Our / and art. / qualified / instructors

______________________________________________________________

3. the basics / learn / You / of cooking. / can

______________________________________________________________

4. open / club / is / from Monday / through Friday. / The

______________________________________________________________

Fill in the blanks.

rolls the highest number a qualified French chef

a lack of students pair of 3D glasses

1. The swim class was cancelled due to _________ _________ _________ _________.

2. The player who _________ _________ _________ _________ starts the game.

3. Pick up a free _________ _________ _________ _________ by the entrance.

W r i t i n g

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W a r m - u p

UNIT

2 Reading: Science

A. Learn the words and phrases.

flammable Oil is highly flammable. It catches fire very easily.

measure He used a ruler to measure the paper.

domestic I dislike domestic chores such as cooking and cleaning.

safety For your own safety, you should wear a seatbelt in a car.

distribute She distributed the exam papers at the start of class.

B. Types of readings and questions: Science

1. Signs What is the purpose of this sign? (main idea) Where can we find this sign? (inference)

2. Advertisements Which of the following is true? (fact) Which of the following is NOT true? (fact)

(A) To explain safety (B) To explain science

2. Where can we find this sign?

(A) In a museum (B) In a lab

Science Safety Rules

l Users must wear gloves, goggles and aprons. l Hair must be pulled back.

l Measure materials with equipment in room only. l Report all injuries to a teacher.

l Keep flammable materials away from fire.

Watch the stars at home with StarWatcher.

Turn out the lights and turn on StarWatcher to see all the major stars on your ceiling.

Domestic use only.

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3. Charts What is the purpose of this chart? (main idea) Which two items are NOT found in milk? (inference)

4. Warnings What is the purpose of this warning? (main idea) How is the flame “naked”? (inference)

1. What is the purpose of this chart?

·

To give information about food

2. Which two items are NOT found

·

Vitamin A and Calcium in rice cereal?

1. What is the purpose of this warning?

(A) To tell people how to measure dangerous chemicals (B) To tell people about something that burns easily

2. How is the flame “naked?”

(A) It is too small. (B) It has no cover.

25% 25% Iron 25% 25% Vitamin B 15% 0% Calcium 6% 0% Vitamin A % daily value 150 110 Calories with 100ml milk Rice cereal

Amount per serving (30g)

NUTRITIONAL FACTS

Hair-Hold Hairspray

Safety Warning

• Highly flammable. • Do not burn after use.

• Do not use near a naked flame. • Do not smoke while using this spray. • Keep away from children.

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Unit 2. Science

(A) How to use equipment (B) How to do experiments

2. What is one thing you should NOT do?

5. Instructions What are these instructions for? (main idea) How many kinds of metal do you need? (detail)

(A) To prepare a meal (B) To measure something

2. How many kinds of metal do you need to do this?

(A) Four (B) Two

Note Key phrases - lens - knob kind of reading what where how

·

Lemon (one per pair of students)

·

Copper wire (one per student)

·

Zinc Strip (one per student)

·

Electricity meter (one per pair of students) 1. Distribute lemons and wires to students.

2. Have students insert the wire and zinc strip into the lemon.

3. Then have them attach the wire connectors of an electricity meter to the wire and zinc strip.

4. Finally, get them to measure the electricity!

C. Choose the correct answer.

Electric

Lemon!

How to use a microscope

A. Place a slide on the stage of the microscope.

B. Look through the microscope and focus the lens.

C. Check the light is on. D. Do not touch the lens with

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E x e r c i s e s

1. What is this advertisement

for?

(A) Researchers

(B) A small instrument

2. What is the instrument for?

(A) Playing (B) Measuring

Buy the world’s smallest guitar!

The Nanoguitar!

Researchers at Cornell University have created the world’s smallest playable guitar. It measures only 0.025 millimeters. It will cost you just $999,999!

3. What kind of information

does this chart show?

(A) How dangerous sunlight can be

(B) How long people are safe

4. In which city is the sun

strongest? (A) Honolulu (B) New York

Skin Safety in the Sun

Read and choose the correct answer.

Questions 1 and 2 refer to the following advertisement.

Questions 3 and 4 refer to the following chart.

New York Chicago Los Angeles Miami Honolulu 60 50 40 30 20 10 0 minutes to skin damage without sunscreen

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sign?

(A) To warn people about Internet connections (B) To warn against breaking

the law

(C) To distribute pop songs (D) To pay a $500 fine

2. Where might we see this

warning?

(A) On a website (B) In a home

(C) Near a music store (D) In a computer box

3. When should you stop?

(A) Later (B) Right away (C) After you pay (D) Never

Warning

Your computer is being used to

distribute music illegally on the

Internet. Do not use this domestic

Internet connection to distribute

pirated songs.

Stop immediately or you will have

to pay a $500 fine.

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Questions 1 through 3 refer to the following warning.

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Solar Power Domestic Solutions

Cut your heating bills and help the environment! Quick and easy to install.

Reduce your electricity bill by up to 60%. Call Fred Hill at 043-334-334 for information NOW!

advertisement?

(A) To advertise solar power for people’s homes

(B) To advertise solar power for businesses

(C) To advertise solar power for schools

(D) To tell people how to install solar power

true?

(A) Solar power is good for the environment.

(B) You will save money if you have solar power.

(C) Fred Hill knows about solar power.

(D) Solar panels are hard to install.

6. What will happen to your

electricity bill? (A) It will go down. (B) It will go up. (C) It will not change.

(D) You won’t need electricity.

(19)

Write the words in the correct order.

1. the lens / Do not / your / fingers. / touch / with

______________________________________________________________

2. measures / millimeters. / 0.025 / It / only

______________________________________________________________

3. in New York. / safety / is / a big / not / problem / Skin

______________________________________________________________

4. Report / teacher. / to a / all / injuries

______________________________________________________________

Fill in the blanks.

computer is being used Reduce your domestic heating

the world’s smallest guitar away from fire

1. Researchers have created _________ _________ _________ _________.

2. Your _________ _________ _________ _________ to distribute music illegally.

3. _________ _________ _________ _________ bill by up to sixty percent.

W r i t i n g

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W a r m - u p

UNIT

3

Reading: Arts and Culture

A. Learn the words and phrases.

scene The third scene of the play was the best.

switch off Please switch offthe lights before you leave.

consume The guests consumed a lot of food.

scenery The scenery at the theater looked like real mountains.

disappointing The movie was very disappointing because it was boring.

B. Types of readings and questions: Arts and Culture

1. Advertisements What is this advertisement for? (main idea) Where can you buy the tickets? (detail)

2. Signs What is the purpose of this sign? (main idea) Where can visitors eat? (detail)

1. What is this advertisement for?

·

Online

2. Where can you buy the tickets?

·

Cheap theater tickets

(A) To explain rules (B) To give choices

Ticket King Discount Tickets

Get tickets to all the top shows at 40-50% off. No waiting in line ---just check out our website at

www.ticketking.com.

Additional discounts available for university students.

Please note • No smoking • No food • No drink

A smoking area is provided on the third floor. Food and drink may be consumed in the first floor cafeteria.

Piccadilly

Gallery

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3. Calendars Which statement is true? (fact) Which statement is NOT true? (detail)

4. Reviews What is this a review of? (main idea)

What did the reviewer think of The Journey? (detail)

1. There are two performances every day. _______

2. There will be no performances at the end of June. _______

Choose the correct answer. 1. What did Greg Smith see?

(A) A romantic play (B) A travel show

2. What did the reviewer think of The Journey?

(A) It was good. (B) It was bad.

The Journey

-

reviewed by Greg Smith

From the first, this romantic comedy was sadly disappointing. In scene 1, leading actor Brian Cho forgot his words and fell over the scenery. In later scenes, the other cast members were even worse. 3/10

Mon Tue

Wed Thu

Fri

SAT

SUN

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

THE FULL MONTY - (comedy), 3:30 p.m. & 7:00 p.m. $17.50

Trinity College String Quartet - 7:30 p.m. $12.50

Moscow State Circus - 3:00 p.m. & 6:00 p.m. $24.00

Closed for repairs June 21- 30

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Unit 3. Arts and Culture

1. Where might you see this sign?

(A) At a performance of a play (B) At a movie theater

Attention all audience members!

Help others enjoy the show.

Please make sure ALL cell phones are switched off inside the theater.

Please do not consume food during the show. Do not touch the scenery.

Thank you for showing consideration. The Management Performing Arts Center

5. Program What is this program for? (main idea) How many scenes are there? (detail)

Choose the correct answer. 1. What is this program for?

(A) A meeting for young actors (B) A performance for young children

2. How many scenes are there?

(A) Two (B) Three

Note

Key phrases

- show consideration kind of reading who

why, what event what

who Young Acting Group Presents

John’s Day a play for under fives

Act 1:

Scene 1: In the garden Intermission: (20 minutes)

(change of scenery) Act 2:

Scene 1: John leaves Scene 2: John returns

C. Choose the correct answer.

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E x e r c i s e s

1. What is this calendar for?

(A) Free lessons (B) Free concerts

2. When can you listen to

trumpets? (A) February 12th

(B) February 13th

Max’s Music Instruments

Lunchtime Concert Series February 9-13

th

All performances are free of charge.

Reservations required - Tel: 098-765-443

• Monday - Flute

• Tuesday - Harp

• Wednesday - Cello

• Thursday - Trumpet

• Friday - Violin

Thank you for shopping at Max’s.

3. Where might you see this

advertisement? (A) In a concert hall

4. What kind of movie is this?

(A) A romantic comedy (B) A drama

Coming soon to a theater near you.

Town Tales

The tale of two young friends

Her family moved in next door. He found the friend he had always wanted. The whole family will enjoy this moving story of best friends.

Opens June 5th.

Read and choose the correct answer.

Questions 1 and 2 refer to the following calendar.

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1. Who is this sign for?

(A) Margarita Regal

(B) Margarita Regal’s family (C) People with tickets to see

Margarita Regal (D) People wanting to see

Margarita Regal tomorrow

(A) The concert has been delayed.

(B) Nobody bought tickets. (C) Margarita Regal is ill. (D) Margarita Regal is at the

box office.

3. Why did they apologize?

(A) The audience is sick. (B) They are inconvenient. (C) The performance is

cancelled.

(D) They are holding the tickets.

Cancellation

We regret to inform you that

Margarita Regal is sick and

cannot perform tonight. Ticket

holders, please get your

money back at the box office.

We apologize for any

inconvenience.

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Questions 1 through 3 refer to the following sign.

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Exhibition at the Wisdom Gallery

This exhibition is fun. Five young artists

ask visitors to paint them with red and

green paint. Everyone can participate

until the end of this month.

4. What does the reviewer think

of this exhibition? (A) It is disappointing. (B) It is enjoyable. (C) It will finish soon. (D) The scenes are good.

5. Who can take part in this

event?

(A) Young artists

(B) The Wisdom Gallery (C) All visitors

(D) Nobody

true?

(A) The artists are young. (B) There are five artists

involved.

(C) The exhibition finished last week.

(D) The exhibition is fun.

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Write the words in the correct order.

1. and cannot / is sick / perform / The singer / tonight.

______________________________________________________________

2. Reservations / all /required / concerts. / for / are / the

______________________________________________________________

3. touch / Do / the / scenery. / not

______________________________________________________________

4. actor / his / The / words. / leading / forgot

______________________________________________________________

Fill in the blanks.

was sadly disappointing get your money back

consumed in the cafeteria end of this month

1. Food and drink may be _________ _________ _________ _________.

2. This romantic comedy _________ _________ _________.

3. The exhibition finishes at the _________ _________ _________ _________.

4. You can _________ _________ _________ _________ at the box office.

W r i t i n g

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A. Learn the words and phrases.

gain Rebecca gained extra money from her overtime work.

retirement Jefferson chose to take early retirement at age 53.

bonus The store offers a bonus for hard-working employees.

position There are many different positions available at the new bank.

duty My duty is to feed the dogs every day.

B. Types of readings and questions: Occupations

1. Signs What is the purpose of this sign? (main idea) What will be studied? (inference)

2. Letters How do they feel about Mr. Simon? (inference)

When did Mr. Simon begin to work at his last company? (detail)

(A) To offer help with Spanish (B) To get help with Spanish

2. What will be studied?

(A) Writing (B) Speaking

1. How do they feel about Mr. Simon?

(A) Positively (B) Negatively

Wanted

Spanish tutor needed for college student. Help needed especially for daily life conversation and pronunciation. Can meet on weekends or evenings. Please call 279-2991.

December, 2002

Jerry Simon has worked at our company for the last 3 years. He is a very dedicated worker. He performed all of his duties in our office well. We recommend him for the manager position in your company.

W a r m - u p

UNIT

4

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3. Memos Who is this message for? (fact) What should Sandy do? (detail)

4. Resumes Why did Rudy write this information? (main idea) Where has Rudy worked? (detail)

1. This message is for Sandy. _______ 2. Sandy should phone Bill. _______

1. Why did Rudy write this information?

(A) To get a job (B) To find an employee

2. Where has Rudy worked?

(A) ABC Enterprises (B) RPJ Corporation

Memo

Sandy,

Mr. Hopper called at 10:00 a.m. He requests that you call back as soon as possible. He needs someone to babysit his daughter this weekend. His number is 612-874-8192. Bill

Rudy Gallegos

1817 Crest Ave.

Denver, CO 82110

Objective: To gain an entry level position in ABC Enterprises

Education: B.A. Management, Purdue University, 2001 Experience: Accountant, RPJ Corporation,

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Unit 4. Occupations

(A) To announce a party (B) To give directions

2. Where would you find this sign?

(A) On a street corner

Ms. Flanagan’s Retirement Party

Banquet Room 102

Follow this hallway to the reception desk. At the desk, take the hall to your right. Follow that hall to the banquet room.

5. Notices Who would be interested in this notice? (inference)

What would a person get for selling $4,100 per week? (figure)

1. Who would be interested in this notice?

·

$1,500

2. What would a person get for selling $4,100

·

Salespeople per week? Note Key phrases - banquet room - reception hall - ballroom kind of reading who/what where how when/where

Incentive! Bonus!

Sell at least $3,000 worth of merchandise per week for the entire month and receive a $1,000 bonus! Sell over $4,000 per week and gain an additional $500!

C. Choose the correct answer.

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E x e r c i s e s

1. Where would you find these

instructions?

(A) By a fax machine (B) By a telephone

2. How many numbers are in the

extensions? (A) Three (B) Two

1) Ask the caller to hold while you transfer the call.

2) Press the HOLD button.

3) Dial the two digit extension of the recipient.

4) Release the HOLD button.

5) Let ring at least three times.

3. How can you get more

information about this position?

(A) Visit the restaurant (B) Call the manager

4. What is a benefit of this job?

(A) Employees can get more money quickly.

(B) Employees can work a long time.

BEGIN IMMEDIATELY!

Experienced cooks needed at Garcia’s Restaurant. Competitive pay. Gain quick raises. Retirement savings plans available. Starting pay is $6.50/hour. Inquire by calling 883-5500! Ask for the manager.

Read and choose the correct answer.

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1. Who is this memo directed to?

(A) Students (B) Instructors

(C) Teaching assistants (D) Office managers

2. When must assistants meet

with students? (A) During class (B) Every day (C) In the evening (D) During office hours

3. What is NOT a duty for the

assistants?

(A) Seeing students (B) Helping the instructor (C) Writing quizzes (D) Going to classes

Memo

RE: Assisting in the new semester

Teaching Assistant Duties & Responsibilities

- Aid the instructor in grading papers and quizzes

- Meet with students during office hours

- Attend all classes, assist with activities as needed

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Questions 1 through 3 refer to the following memo.

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Summer work

Earn money for fall tuition!

Join the friendly staff at Highpoint

Tennis Club for a great summer experience. Responsibilities include making court reservations, working at the deli and assisting in the pro shop. Come work for us and have fun!

4. Who would be most interested

in this sign? (A) Students (B) Retirees

(C) Professional players (D) University instructors

5. How could you describe the

work environment? (A) Formal

(B) Boring (C) Serious (D) Enjoyable

6. Which word best describes this

position? (A) Finished (B) Permanent (C) Full-time (D) Temporary

Questions 4 through 6 refer to the following notice.

s

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Write the words in the correct order.

1. The student / needs / tutor. / an English

______________________________________________________________

2. performed / duties / all / his / He / well.

______________________________________________________________

3. He / sales bonus / a $4,000 / last month. / gained

______________________________________________________________

4. her / recommended / The management / the position. / for

______________________________________________________________

Fill in the blanks.

retirement party is entry level position

two digit extension as soon as possible

1. Please dial the _________ _________ _________ to connect the call.

2. Her _________ _________ _________ in the banquet room.

3. Call Jim at 875-2001 _________ _________ _________ _________.

4. I am looking for an _________ _________ _________ in your company.

W r i t i n g

(36)

(37)

A. Learn the words and phrases.

production The production of sweaters has decreased in the last 6 months.

rotate Factory schedules rotate weekly so employees always have different schedules.

option The service has five options to choose from.

inventory Please order more supplies for our inventory.

supervisor My supervisor is very strict about how many breaks we get.

B. Types of readings and questions: Industry

1. Notices Where would you see this notice? (inference) What should you do? (detail)

2. Charts What is the purpose of this chart? (main idea) When were the fewest basic models made? (detail)

1. Where would you see this sign?

·

At a laboratory

2. What should you do?

·

Call a phone number

1. What is the purpose of this chart?

(A) To show sales (B) To show production

Poison Control Hotline

777-CURE / 777-2873

Open 24 hours a day. Call immediately if you get any chemicals on your skin or in your eyes. The supervisor will help you with treatment options.

Factory Output Report, First and Second Quarter

Cars with options

January March May June

25,000 13,900 15,980 21,045

Basic models

January March May June

23,900 16,900 15,900 26,000

W a r m - u p

UNIT

5

(38)

3. Letters Who wrote this letter? (detail)

When will the next shipment of sweaters arrive? (inference)

4. Signs What is the purpose of this sign? (main idea) Where would you find this sign? (inference)

1. A department supervisor wrote this letter. _______

2. They know when the next shipment of sweaters will arrive. _______

(A) To give instructions (B) To apologize for a problem

2. Where would you find this sign?

(A) At an office (B) At a factory

We are writing to inform you that our production of wool sweaters has decreased due to a loss in personnel. Please pardon the delay of your next shipment.

Yours sincerely, A. Janzen

Supervisor, Production Department

Caution

This paper shredder must be started by pressing both large red buttons on either side of the machine. The

machine will shut off automatically if paper is jammed. Remove the paper and turn the blades before restarting.

(39)

(A) Work hours (B) Duties

2. Who will be responsible for vacuuming during

the week listed?

Schedule for the week of August 21 4 James: Sweep work floor

4 Rebecca: Vacuum staff room

4 Peter: Sweep and wipe down production equipment 4 Janet: Update inventory files on computer

Note: Schedule rotates each week.

Unit 5. Industry

5. Memo Who is this memo directed to? (detail) What is this memo about? (main idea)

1. Who is this memo directed to?

·

Parking

2. What is this memo about?

·

Staff

Note Key phrases - rotate - shift - cycle - alter kind of reading when/what who what when

Memo

To: All employees at Metro Steel and Copper From: The superintendent

Re: Parking

Effective immediately, parking passes will now be required to park in the north and east lots.

C. Choose the correct answer.

(40)

E x e r c i s e s

1. What is this inventory for?

(A) Factory supplies (B) Office supplies

2. What will probably be

ordered? (A) Toner (B) Tape 1 cartridge Copier toner 10 boxes Staples 20 Floppy disks 20 rolls Tape

Black (35), Red (18), Blue (44)

Markers

15

Paper (reams of 500)

Inventory

3. How many breaks does an

employee receive in a day? (A) Two

(B) Three

4. What can’t employees do?

(A) Take two breaks (B) Take three breaks

Break Times

All employees must take two 10-minute breaks a day, in

addition to their 1 hour lunch break. Skipping your breaks is

no longer an option.

Read and choose the correct answer.

Questions 1 and 2 refer to the following inventory.

(41)

1. What kind of schedule is

presented above? (A) A work schedule (B) A cleaning schedule (C) A training schedule (D) A game schedule

2. How many kinds of activities do

employees practice? (A) One

(B) Two (C) Three (D) Four

3. When do employees review the

material?

(A) Each morning (B) Every session

(C) On Monday afternoon only (D) Each afternoon

Monday a.m.

Introductions, Overview, Shift Rotations

Monday p.m.

How to operate the roller coaster; Practice; Review

Tuesday a.m.

Operating the Ferris Wheel and Merry-Go-Round

Tuesday p.m.

Maintaining games; Practice; Review; Questions

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Questions 1 through 3 refer to the following schedule.

(42)

I am writing to inquire about

job opportunities at your

company. I have experience in

the music industry and can

play many instruments. I also

have an excellent singing voice.

4. Who is writing this letter?

(A) A friend (B) An employee (C) A musician (D) A supervisor

5. What does the writer probably

want?

(A) An interview (B) An instrument (C) A song

(D) A music CD

6. What talent does the writer

have? (A) Singing (B) Managing

(C) Making musical instruments (D) Job opportunities

(43)

Write the words in the correct order.

1. treatment / The / options. / you / supervisor / will help / with

______________________________________________________________

2. lowest / March. / in / was / The production

______________________________________________________________

3. each week. / that / the work schedule / Remember / rotates

______________________________________________________________

4. inventory / the weekly / Take / Fridays. / on

______________________________________________________________

Fill in the blanks.

will be required hours a day

in addition to at your company

1. I am writing to inquire about a position _________ _________ _________.

2. The poison control hotline is open twenty-four _________ _________ _________.

3. Beginning in January, parking passes _________ _________ _________.

W r i t i n g

(44)

(45)

W a r m - u p

UNIT

6

Reading: Emergency Services

A. Learn the words and phrases.

urgent In case of an urgent problem, call the police immediately.

assistance The fire department provides assistance for many different problems.

operator She called the emergency telephone operator about the fire.

seatbelt Always wear seatbelts in a car.

poison Many cleaning products are poisons.

B. Types of readings and questions: Emergency Services

1. Notices Where would you see this sign? (inference) Who has to pay for parking? (detail)

2. Signs Why should a person dial this number? (detail) Who will they talk to first? (inference)

1. This sign would be found at a school or college. _______ 2. A visitor must pay for parking. _______

1. Why should a person dial this number?

·

Operators

2. Who will they talk to first?

·

In case of an

This area is for patient drop-off only. Visitor parking is available for a fee in the north lot. All violators will be towed.

No Parking

In case of emergency, dial 911

Operators are available 24 hours a day to take your calls. Assistance from police and fire department officials is only a phone call away.

(46)

3. Reports How did this incident end? (inference)

Which department made this report? (inference)

4. Notes What is the purpose of this note? (main idea)

Who will be at home during the evening? (inference)

Choose the correct answer. 1. How did this incident end?

(A) Negatively (B) Positively

2. Which department made this report?

(A) The fire department (B) The police department

1. What is the purpose of this note?

(A) To give contact information (B) To offer assistance

2. Who will be at home during the evening?

(A) Pamela (B) Sandy and Bob

Heri

Supervisor

Intruder was arrested, nobody was hurt

Result Mayweather, Li Assisting officers Robbery Incident Jones Responding officer 1850 Algodones Street Location Urgent Status 10:44 p.m. Time May 16 Date Dear Pamela,

Thank you for baby sitting this evening. If you have any trouble and need to contact us, our cell phone number is 980-6356. We will return before 11 p.m. Sandy & Bob

(47)

Unit 6. Emergency Services

1. Which number is the same all over the country?

(A) Supervisor (B) Poison Control

2. Which number should a person use to contact

the night security guard?

Emergency contact information

Police, Fire Department: 911

Poison control: 1-800-281-0291 nationwide Paramedics: 781-2933

Security: 555-2912 (day), 492-3948 (evening) Supervisor: 821-2912 (h), 981-8211 (c) Operator: dial “0”

5. Stickers Where would you find this sticker? (inference) Who should wear their seatbelts? (detail)

1. Where would you find this sticker?

·

Everyone

2. Who should wear their seatbelts?

·

In a car

Note Key phrases - supervisor - administrator - director - manager kind of reading what/when who how to contact when

For your safety, always wear your seatbelt while driving this rental car. All passengers should also do the same.

In addition, roadside assistance information is located in the glove compartment.

C. Choose the correct answer.

(48)

E x e r c i s e s

1. What problem did the boy

have?

(A) He was climbing a tree. (B) He got stuck.

2. How much time did it take for

the fire department to respond?

(A) A very long time (B) A very short time

On Friday afternoon a little boy was climbing a tree at his home when he got stuck and could not climb down. The fire department quickly arrived to give assistance. Though the problem was not urgent, his parents were glad the fire

department responded so quickly.

3. How often is the safety

seminar held? (A) Every Thursday (B) Four times a year

4. What will be discussed?

(A) How to be safe (B) Corporal Stan Davis

Quarterly Safety Seminar

Just a reminder that this Thursday from 9 a.m. - 3 p.m. Corporal Stan Davis will give the quarterly safety seminar. We will discuss topics such as seatbelts and traffic safety, what to do in an emergency, and what to tell the operators when requesting assistance.

Read and choose the correct answer.

Questions 1 and 2 refer to the following article.

(49)

1. Who should read this label?

(A) Doctors (B) Children (C) A nurse (D) Parents

information? (A) To give advice (B) To provide a recipe (C) To instruct children (D) To warn people

(A) The product is delicious. (B) Children should eat this

product.

(C) The product is not dangerous.

(D) Parents must be careful with this product.

Parents:

Keep this product out of reach of

children at all times. If this

product is eaten, call the child’s

doctor immediately. The

substance is a poison and can be

life threatening.

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Questions 1 through 3 refer to the following label.

(50)

In case of fire, break the glass on

the fire alarm. Get outside as

quickly as possible with your

teacher. Do not attempt to gather

your books or belongings.

4. Where would you find this

sign?

(A) At a restaurant (B) At a bookstore (C) At a school (D) At a party

5. In case of a fire, what is the first

thing a person should do? (A) Leave the building (B) Turn on the fire alarm (C) Call a teacher

(D) Call the fire department

6. What should a person NOT do?

(A) Move quickly (B) Go outside (C) Find a teacher

(D) Get his/her textbooks

(51)

Write the words in the correct order.

1. Operators / to take / available / calls. / your / are

______________________________________________________________

2. department / to help / came / The fire / him.

______________________________________________________________

3. substance / This / is / a poison.

______________________________________________________________

4. while / Always / driving. / seatbelt / your / wear

______________________________________________________________

Fill in the blanks.

Assistance from police the patient drop-off

an urgent problem nobody was hurt

1. _________ _________ _________ is only a phone call away.

2. Be sure not to park in _________ _________ _________ area.

3. Thanks to the assistance of the fire department, _________ _________ _________.

4. The police department can be contacted in case of _________

W r i t i n g

(52)

(53)

W a r m - u p

UNIT

7

Reading: Bank and Money

A. Learn the words and phrases.

sign up I want to sign upfor a credit card.

withdrawal She made a withdrawal of $500 from the bank.

overdrawn My account had $5, but I took out $10. My account is overdrawn now.

interest You should put your money in an account with high interest.

earliest convenience Please come to my office at your earliest convenience.

B. Types of readings and questions: Bank and Money

1. Signs What is the purpose of this sign? (main idea) Where would you see this sign? (inference)

2. Forms What is this form for? (main idea) Who will use this form? (inference)

·

Near the counter

2. Where would you see this sign?

·

To give instructions

Signature (checks) $ Name Bank code Sum: (cash)$ Account number Date Name

Please fill out this form in CAPITAL LETTERS.

Midlands Bank Withdrawal Slip

1. Press the green button. 2. Take a ticket.

3. Please wait for your number to be called. 4. When it is your turn, go up to the counter.

Thank you

Halifax

(54)

3. Letters Why did Mr. Han get this letter? (cause) When should Mr. Han go to the bank? (detail)

4. Statements What is the purpose of this statement? (main idea)

How much money did Mary Green take out of her account? (detail)

1. Why did Mr. Han get this letter?

(A) He signed up for a new account. (B) He has used too much money.

2. When should Mr. Han go to the bank?

(A) Sept 16 (B) As soon as possible

1. What is the purpose of this statement?

(A) To give details about money in a bank account (B) To show information about a credit card

2. How much money did Mary Green withdraw from her account?

(A) $13 (B) $45

Sept 16, 2004 Dear Mr. Han,

I regret to inform you that your account is overdrawn. Please visit our bank at your earliest convenience to discuss this problem. Sincerely,

Paula Frost Harvard Bank

Account Statement

Account Name: Mary Green Account number: 778-000-2222 Transactions DATE + - BALANCE 30 Sept Balance $4012.00 15 Oct Deposit 23.00 $4035.00 30 Oct Withdrawal 45.00 $3990.00 15 Dec Interest 13.00 $4003.00

(55)

International Money Transfer

From: Joe Black

To: Dartford Bank, Lake Street Branch Date: 29 Jan 2005

Amount: $ 350

Receiving customer: A.E. Jones A/C: 767-556-443

Transfer Fee: $35

Unit 7. Bank and Money

1. How much did Joe Black send to A.E. Jones?

(A) $350 (B) $35

2. Where did the money go?

5. Business cards What is Miranda Joyce’s position? (detail)

Which of the following is NOT a way to contact Miranda Joyce? (detail)

1. What is Miranda Joyce’s position?

(A) Sales dept. (B) Manager

2. Which of the following is NOT a way to contact Miranda Joyce?

(A) By cell phone (B) Through email

Note Key phrases - amount - total kind of reading what who where when how much City-World

Overseas Financial Services

Miranda Joyce City-World Japan

Sales Dept. 4F Hope Building, 3-2-19

Manager Tokyo 150-2002

Tel: 03-5724-5100 Fax: 03-5724-5101

Email: [email protected]

C. Choose the correct answer.

(56)

Read and choose the correct answer.

Questions 1 and 2 refer to the following business card.

E x e r c i s e s

1. What kind of customers does

Janetta Seinfeld deal with? (A) International companies (B) Private individuals

true?

(A) Janetta’s company is only on the Internet.

(B) Janetta has an important position in her company.

Bardays Business Banking

Portshead Branch, International Division

Janetta Seinfeld

Senior manager

3F, 14 Main Street, Portshead Tel: 03-778-998/9

Fax: 03-778-997 Email: [email protected]

http:// bbb.international.com

Questions 3 and 4 refer to the following statement.

3. What information is NOT

shown on the statement? (A) Money taken out of the

account

4. When was this account

overdrawn? (A) Jan 22 (B) Jan 30 Account Statement

Account Name: Gus Morton Account number: 745-555-8762 Transactions DATE + - BALANCE Jan 22 Balance $12.00 Jan 23 Withdrawal 23.00 -$11 Jan 30 Withdrawal 45.00 -$56.00 Feb 10 Deposit 100.00 $44.00

(57)

letter?

(A) To tell Mrs. Alvarez she cannot have a credit card (B) To tell Mrs. Alvarez that she

has no money

(C) To tell Mrs. Alvarez she can have a credit card

(D) To thank Mrs. Alvarez for being a good customer

2. When will Mrs. Alvarez

probably have to pay her first credit card bill?

(A) February 14th (B) January 22nd

3. What is one rule for using the

card?

(A) You must spend $1,000 a month.

(B) You cannot spend more than $1,000 a month. (C) You must withdraw $1,000

a month.

(D) You get $1,000 a month.

January 22nd

Dear Mrs. Alvarez,

Your credit card application has been accepted.

Your credit limit is up to $1000. Payments must be

paid on the 14th of each month.

Thank you for signing up with Mister Visa Cards.

Sincerely,

Jessica Hall

Manager

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Questions 1 through 3 refer to the following letter.

(58)

Questions 4 through 6 refer to the following sign.

Tired of waiting in line?

Then sign up for Internet Banking!

• Make deposits and withdrawals

• Check your interest and account balance

• No fees

Apply at your nearest branch or go to

www.onlinebanking.com.

4. What is this a sign for?

(A) To introduce online banking services

(B) To entertain people waiting in line

(C) To explain banking fees (D) To introduce a new branch

true?

(A) There are no banking fees. (B) You can check your

balance.

(C) You cannot make withdrawals.

(D) You can make deposits.

6. How can people get this

service?

(A) Open a new account (B) Make a withdrawal (C) Use an ATM machine (D) Apply online

(59)

Write the words in the correct order.

1. has been / Your / credit card / accepted. / application

______________________________________________________________

2. balance / your / interest. / and / Check

______________________________________________________________

3. at / your / bank. / nearest / Sign up

______________________________________________________________

4. to be / number / wait for / your / called. / Please

______________________________________________________________

Fill in the blanks.

deposits and withdrawals online limit is up to

account is overdrawn your earliest convenience

1. Please come by at _________ _________ _________.

2. With Internet banking you can make _________ _________ _________ _________.

3. Your credit _________ _________ _________ _________ $1,000 a month.

W r i t i n g

(60)

(61)

Review

Reading

Donna MacRae 1341 Deutsche Road Mannheim, Germany

Objective: To obtain a school management position

Highlights of Skills

• Course planning and development • Teaching and school management

Experience

2003 Vice principal, Mannheim High School

1. What did she NOT do in her last

job?

(A) Managed staff (B) Taught students (C) Typed letters (D) Planned classes

2. What job is she probably

applying for? (A) Teacher (B) Principal (C) Secretary

(D) School developer

3. Where does she want to work?

(A) An agency (B) A high school (C) An office (D) A university

(62)

Review

4. What is the topic of this graph?

(A) The hobbies of older people

(B) Information about athletes (C) Work duties of families (D) Leisure activities of

teenagers

5. According to the graph, which

of the following is true? (A) Most older couples prefer

swimming.

(B) Men and women equally like playing golf.

(C) The most popular activity for everyone is bingo. (D) Bingo is popular because it

is an indoor game.

Questions 4 and 5 refer to the following graph.

Over 50’s Leisure Time Activities

Swimming Golf Bingo

10

5

0

Men Women Couples

N u m b e r (i n t h o u s a n d s )

(63)

Review

letter?

(A) To warn against being overdrawn

(B) To inform about an account (C) To advertise a new bank (D) To make people interested

in account protection

7. Who is this letter to?

(A) A customer (B) A manager (C) A businessman (D) An accountant

July 15, 2002

Dear John Baker,

Thank you for signing up with Bank Union. Your new

savings account has our highest interest rate

available plus protection against overdrawing.

Thank you for your business,

Jane Hartley

New accounts manager

(64)

Review

8. What is this list for?

(A) A recipe (B) An experiment

(C) A doctor’s examination (D) A game

9. Who would buy this product?

(A) Chefs (B) Farmers (C) Families (D) Scientists

true?

(A) You must provide some extra materials.

(B) You should do this outside.

(C) There are instructions in the kit.

(D) Some food is needed.

Ronco’s Home Scientist Kit 2000

Science at home Fun for the whole family

Amazing Apples!

You need:

• A kitchen sink

• One apple, cut in half • Lemon juice

• Three wires (in kit) • One thermometer (in kit) • Some ice

(instructions on next page)

(65)

Vocabulary Checklist

Unit 1

ogarden (v) obackyard oshovel odig osoil olens osketch ohip hop obiography onovel opastime orecreation center olounge around oathletic ocapture onormal oordinary opick opick up omess oroll (v) oboard game owater sport oenergetic oqualified

Unit 2

oadjust odevice oobserve oexperiment opart (n) oplanet ogravity ostate (v) obrilliant obe due omake up ohypothesis olab report otheory ogoggles ocheer up ocheer for osensible osensitive olook forward to oflammable omeasure (v) odomestic osafety odistribute

Unit 3

oadmire oartwork opedestal ocorridor ostand (v) ostub orow osold out oopening night ocurtain ogenre osymphony ogallery orecital ovenue oso osuch otour otravel otrip oscene oswitch off oconsume oscenery odisappointing

Unit 4

ocheck-out ogroceries ocashier ocash register oring up ojanitor opublic service oword of mouth opunctual ogive notice otrainer omechanic oclock out oout of line oretire ofor osince osteal orob ogain oretirement obonus oposition oduty

Unit 5

ocontrol (v) ofacility ograsp omechanism otube oforeman

olay (someone) off oraw materials orefine omanufacture oengineer olabor union oheavy duty omanpower otear down oignore obe ignorant omajor (in) odepartment odepartment store o production o rotate o option oinventory osupervisor

(66)

Unit 6

ovehicle orescue obundle obe outfitted otie (v) ofirefighter ofire extinguisher ofire escape osmoke ohose ofire alarm oinjury oparamedic osiren ofirst aid olie olay otalent oentertainer ostriped ourgent oassistance ooperator oseatbelt opoison

Unit 7

oinsert oslot obank book ocheck (v) obalance oteller

osafety deposit box oATM obank card ostatement ocalculator oloan ocoin osignature oservice charge oset down osit down opromise oappointment oirresponsible osign up owithdrawal obe in the red ointerest (n) oearliest convenience

(67)

LISTENING SECTION

Upper-Intermediate

Step by Step

Casey Malarcher · Andrea Janzen

Toward Receptive Skills

( Based on TOEIC Bridge

®

)

Contents selected and compiled

by Prof. Samuel Fernández Saavedra

(68)

LISTENING SECTION

UNIT

1

Sports

69

UNIT

2

Animals

77

UNIT

3

Office

85

UNIT

4

Body and Mind

93

UNIT

5

Technology

101

UNIT

6

Law / Crime

109

UNIT

7

Fashion

117

Review

125

Conttents

(69)

P

ART

I

.

Picture Description

W a r m - u p

P

ART

I

.

Picture Description: Sports

A. Learn the words and phrases.

ring Boxers fight in a ring.

scoreboard The scoreboard shows each team’s points.

starting line Before the race, the runners stood at the starting line.

lane Lane six is open, so you can bowl there.

bowling alley Many bowling alleys have both bowling lanes and pool tables.

B. Look at the picture. Circle the two words or phrases that you

think you will hear.

C. Listen and write A or B.

1. 2.

scoreboard

spectators

UNIT

1

bowling alley scoreboard

down the lane in the ring at the starting line

(70)

E x e r c i s e s

Listen and choose the right answer.

1. (A) (B)

3. (A) (B)

(71)

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Unit 1. Sports

Listen and choose the right answer.

1. (A) (B) (C) (D)

3. (A) (B) (C) (D)

(72)

A. Learn the words and phrases.

exciting That was an exciting hockey game!

serve Professional tennis players can serve very fast.

net Tennis players must hit the ball over the net.

puck Hockey players hit the puck into the goal.

rink Skating at the ice rink is fun.

B. Match the questions and answers.

1. What is your favorite sport to watch (A) Some players can

on TV? serve at 125 mph.

2. How fast can a tennis player serve? (B) Actually, I think number 12 scored.

3. Do you know who the best player (C) I like to watch hockey. in the world is?

4. Tony scored the last goal, didn’t he? (D) No, I don't.

C. Listen and fill in the blanks.

1. (A) What’s going on in the game?

(B) The players are ___________.

2. (A) You are a member of a sports team,

right?

(B) Yes, I play ___________.

3. (A) When is the next big tennis

competition? (B) ___________.

4. (A) What can you do at a rink?

(B) You can ___________.

W a r m - u p

P

ART

II

.

Questions & Responses

Note

waiting for the whistle/ listening to the coach/ tying their skates/ taking a break

hockey/tennis/volleyball/ badminton

The season is over/ After the holiday/ In a few weeks/

Next month

ice skate/figure skate/ take skating lessons/ play hockey

(73)

E x e r c i s e s

Listen and choose the right answer or statement.

1. (A) No problem.

(B) I need a racket.

2. (A) By playing hockey at the rink.

(B) At least three times a week.

3. (A) I like hockey.

(B) They sure are.

4. (A) Near my house.

(B) In the goal.

Listen and choose the right answer or statement.

1. (A) (B) (C) 2. (A) (B) (C) 3. (A) (B) (C) 4. (A) (B) (C)

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Unit 1. Sports