INFORMATION TECHNOLOGY
IN BANKING
Electronic
Banking
ATMs
Head OfficeBranch
Banking
Branch 1 Branch 2 Branch 3 Branch 4E-Banking Developments
ALPMs and Back Office Computerization.
Need to improve Customer Service.
Reconciliation/ union problems.
Competition and Reforms.
Introduction of Computerization.
Clearing Houses, ATMs, Electronic Fund Transfers, Banknet, Swift,
Why Technology In Banks ?
To transform financial services industry in the net-worked world
Banks to be customer centric
Provide services / products across a range of channels
Many Benefits of Technology
Increased operational efficiency, profitability &
productivity.
Superior Customer Service.
Multi-channel, real-time transaction processing.
Better Cross-Selling ability.
Improved management / accountability.
Efficient NPA and Risk Management.
Minimal transaction costs.
Pre-requisites for Technology
Planning for
Disasters
Business Process
Re-engineering
Human Resource
Empowerment
Communication Networks
MICR (Magnetic Ink Character Recognition) Clearing.
BANKNET.
INFINET.
SWIFT.
Electronic Funds Transfer at Point of Sale(EFTPOS)
Electronic Data Interchange (EDI).
Electronic Funds Transfer (EFT) System.
Electronic Clearing Services (ECS).
ATM network - SWADHAN (Shared Payment Network
System).
MICR Clearing
Magnetic Ink Character Recognition.
Introduced in 1987 in the four metros.
1,047 Clearing Houses; 42 with MICR.
SB/CA Cheque leaves standardized size (8 X 3 2/3”) are pre-printed with the bank-branch code and account type in MICR strip, while the amount is read manually and fed into the system using the encoders for funds settlements.
Automated Teller Machines
ATMs or 24 hour Tellers – Electronic Terminals - allow to bank at any time.
On-site and Off-site Automated Teller Machines.
Average withdrawal per ATM transaction - Rs 1,500 to Rs 3,000
Total cash movement through ATMs in India is Rs 35,000 - 40,000 crores every year
Medium for non-cash transactions such as printing of statements, credit card enquiry, cross selling, etc
BANKNET
Set up in 1991 by RBI
Meant to facilitate transfer of inter-bank/ inter-branch messages within India by Public Sector banks who are members of this network
INFINET
Indian Financial Network.
Set up by RBI in June 1999.
Satellite based WAN using VSAT (Very Small Aperture Terminal)
technology .
Major applications: E-mail, Electronic Clearing Service - Credit and Debit, Electronic Funds Transfer.
Electronic Funds Transfer (EFT)
Hosted and operated by the RBI.
Permits fund transfer up to Rs 5 lacs from any account at any branch of any
member bank in any city to any other account at any branch of any member bank in any other city.
Electronic Funds Transfer at Point of
Sale(EFTPOS)
While travelers' cheques meant 'pay-now-buy-later' and credit cards
had 'buy-now-pay-later' advantages, EFTPOS or debit cards signify
'buy-now-pay-now' but without cash transaction. The user presents his ATM card when he buys goods and the EFTPOS system immediately debits his bank account.
Electronic Data Interchange
EDI typically denotes paperless financial transactions across the locations. EDI is fast becoming the norm for inter-company
transactions and also for procurement of bought out items from the suppliers.
The companies can now operate their bank accounts through corporate
banking terminals in their own offices which are linked to the bank computers.
Companies can thus carry out transactions like transferring funds, managing its cash flow, opening letters of credit,etc.
ECS
Electronic Clearing Scheme (ECS) operated by the RBI since 1996-97
Utilizes BANKNET and INFINET
Facilitates payment from a single account at a bank branch to any number of accounts maintained with the branches of the same or other banks.
RBI has also launched ECS – Debit for payment to utility companies like Telephones, Electricity etc.
SWADHAN
Launched in 1997
India's FIRST Shared Payment Network Service
55 member banks in the network, which include nationalized, private and
foreign banks
Enables member banks to share their ATMs with other participating banks
Objective - reduce the huge investment being made by the banks to deploy
Services
Bill Payment through Electronic Banking
Electronic Shopping Mall
Effecting Personal Investments through Electronic Banking
Trading in shares
Investing in Mutual Funds
Trade In Derivatives
Real Time Gross Settlement
Introduced in India in 2004 by RBI
Internationally accepted system to minimize the settlement risks
Settlements occur simultaneously
>10,000 bank branches networked
Smart Cards
Multi-application Smart Card
Channel of the future
Pilot project started
Pilot Project funded by Govt. of India